After Collecting your baggage, if you have checked luggage, head to Customs and exit the arrivals area.
You need internet access to use e-hailing app.
The airport provides free Wi-Fi but it is highly recommended to use mobile data to access the internet.
Typically, you'll find kiosks and stores in the arrival halls of each terminal where you can buy SIM cards and activate data plans.
You can use the grab app right away.
Open the app and ensure that your location services are enabled.
0:23 - Select the Pick-up location: Exit Door number
0:35 - Enter Destination
Review the fare and details of the ride. Confirm the booking when you are satisfied with the information.
Wait for Driver:
• Head to the designated pick-up area for e-hailing rides. This area is located on level 1.
• Wait for your assigned driver to arrive. The app will provide you with information on the driver and the vehicle, including the license plate number.
Payment:
• Payment is handled through the app. Grab app allows you to link your credit card or use other payment methods. Check the payment details in the app to ensure a smooth transaction.