I recently bought this and I’m pleased with the design. I have some suggestions/criticisms that might only apply to my specific condition. One criticism. My cats graze so feeding once a day just doesn’t work. They feed multiple times a day. Sometimes 8 times. They take bites and come back for more. I understand the complexity with thawing, but this is a software feature that I hope can be tweaked.

@Michael-jd5vf

11 күн бұрын

Update: new update solves this issue. Amazing

Getting mine in the mail in a few days.. excited to try it out

This is exciting! I’m going to try it out

Is there anyway to turn up the volume on this thing? I have to keep in my bedroom because my cat spends most of his time in the bed and wouldn’t be able to hear the bell noise at feeding time. I wish it had some kind of alarm that would go off for at least 30 seconds.

Bagaiman cara mememsan

The power supply runs insanely hot. Seems like a potential fire hazard.

@CaptainSleep

2 ай бұрын

Noticed this as well

@PETLIBRO

2 ай бұрын

Thanks for this feedback. We've share it with our team.

It looks like a mess. Also, I don't know if I'm alone, but I have to warm up wet food if it's refrigerated. Otherwise, my cat vomits.

@PETLIBRO

Ай бұрын

Hi! Polar pauses its cooling effect 30 minutes prior to serving the scheduled portion so it can reach a more cat-friendly temperature.

@joofmagoof2841

Ай бұрын

@@PETLIBRO great to know, thank you

So literally NOTHING works on this piece of crap. It won't connect to wi-fi or Bluetooth, and even the damn verification emails won't go through. (And yes, I'm connecting to a 2.4 GHz network, and with the email have checked spam, double checked that the address is spelled correctly, etc.) I would not recommend this monstrosity to anyone.

@PETLIBRO

2 ай бұрын

Hi there! If you're ever running into issues, please email our customer support team at help@petlibro.com so they can help troubleshoot your device.