How Prisoners Built Timpson's Key Empire

Ойын-сауық

Timpson is one of the most recognizable brands in the whole of the United Kingdom. With 2, 000 stores they have a presence on every single high street. They employ 6, 000 people and what you might not realize is 10 percent of those are prison leavers.
It's a remarkable statistic and James explains to us how they actually teach people how best to rob them.
Timpsons was started in 1865 by shoemaker William Timpson and his brother-in-law, Walter Joyce, in Manchester. To give you an idea of the legacy Timpson has in the UK, it was listed on the Stock Exchange in 1929.
150 years on, it has over 2,000 shops across the UK with brands including Johnson's The Cleaners, Snappy Snaps, Jeeves of Belgravia, The Watch Lab and Flock Inns.
Today I'll be talking to James Timpson, in one of their flagship stores and chatting a bit about his new book, The Happy Index, which looks at upside-down management.
We speak about the rules of success of a business that has seen itself go through two world wars, a pandemic, and the changing nature of the high street to create one of the most endearing brands in the United Kingdom.
🔗 Connect with us:
Instagram: @jimmysjobs
Twitter: @jimmysjobs
LinkedIn: Jimmy Mcloughlin OBE
Website: jobsofthefuture.co
Credits:
Executive Producer / Host: Jimmy McLoughlin OBE
Producer: Sunny Winter

Пікірлер: 42

  • @georgesmiley8971
    @georgesmiley89713 ай бұрын

    TImpsons should be a preserved national treasure.

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Agreed, but I also thought it was interesting that there is def an underlying ruthlessness to him.

  • @latsword3513

    @latsword3513

    12 күн бұрын

    What a fantastic video, it was the short that snagged me. I've heard about Timpsons business model before so this filled in a lot of blanks

  • @jimmysjobs

    @jimmysjobs

    12 күн бұрын

    @@latsword3513 Thank you, I am really glad you enjoyed it, I hope you subscribe and stick around :)

  • @kieronparr3403

    @kieronparr3403

    8 күн бұрын

    ​@@jimmysjobsyou don't make much money without ruthlessness. It's balancing that with social responsibility etc.

  • @hannah42686
    @hannah4268617 күн бұрын

    Just came across this video and WOW this channel deserves so many more subscribers! The editing feels like a movie - did not expect to want a job at Timpson when I went on youtube about 40 mins ago - keep it up!

  • @simoit
    @simoit2 ай бұрын

    Great video Jimmy, really enjoyed it. Good questions and honest responses from James - he's a man all over his business, not just polished sounbites. Ending is a bit abrupt though, just on an interesting high and suddenly - music. Much more to explore there but overall really good. I like the image cut-ins and info boxes (Parkinson's Law). Will be back to watch more now. Thanks

  • @jimmysjobs

    @jimmysjobs

    2 ай бұрын

    That is a fair point Simeon, I will think about how we could end it, I am hoping to go up to Timpson House later in the year and record more! Thanks for watching to the end and I hope you enjoy some of our other content. jimmy

  • @simoit

    @simoit

    2 ай бұрын

    @@jimmysjobs thanks for the reply. Yes looking forward to getting stuck in. Great to find a new channel!

  • @jakstrike1
    @jakstrike117 күн бұрын

    Fyi I got here from a short and have enjoyed the whole thing.

  • @chriskraszewski1776
    @chriskraszewski17763 ай бұрын

    Great in-site to how Timpsons operates. James certainly knows the business. Love it ware he constantly uses the word colleagues. Ever thought of expanding to Turkey 🇹🇷 could really do with this service.

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Thank you - funnily enough I was going to ask him about international expansion but we just ran out of time - hopefully will be speaking to him at Timpson House later this year.

  • @chriskraszewski1776

    @chriskraszewski1776

    3 ай бұрын

    Great book too. Thanks for the interview. Really helpful

  • @rentisme

    @rentisme

    10 күн бұрын

    *insight

  • @Happydale-ds5yp
    @Happydale-ds5yp14 күн бұрын

    This is so strange, my store has 7 employees and I'm only months from expanding to new stores. My business isn't the same as this, my products are in a totally different field but this is gold 👌 well done bro

  • @jimmysjobs

    @jimmysjobs

    14 күн бұрын

    What is your business? Amd why is it strange?

  • @Happydale-ds5yp

    @Happydale-ds5yp

    14 күн бұрын

    @@jimmysjobs I own Head Happy a retail store in the ancillary Cannabis market in Scotland, started March 2017 with £300 now close on £300k/year turnover. The 'strange' I am referring to is the similarity in thought as well as who my customer base are and our potential for joining in on the 'ex-convict employment market'. I already walk a very narrow line between legal and illegal so this is fascinating to me. Thanks for sharing, just ordered the book a second ago.

  • @failedrockstar
    @failedrockstar3 ай бұрын

    Really interesting interview : )

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Thank you, I really appreciate it, hope you subscribe and stick around.

  • @damianleon9837
    @damianleon98373 ай бұрын

    This is fascinating, a great way to run a business

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Thank you, I appreciate that, hope you subscribe and stick around for a few more interesting episodes :)

  • @5ynthesizerpatel
    @5ynthesizerpatel3 ай бұрын

    Are you the keymaster?

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Good line!

  • @Hascienda27
    @Hascienda272 ай бұрын

    I'd give anything to work for him

  • @jimmysjobs

    @jimmysjobs

    2 ай бұрын

    Plenty of open roles available ... www.careers-page.com/timpson-ltd

  • @JamesMacdonald-xg7ce
    @JamesMacdonald-xg7ceКүн бұрын

    I’m not entirely sure Timpson was “built by prisoners” as the video implies, considering that 1 in 10 have been recruited from prison, I’m sure the other 9 had the majority input. Great interview though

  • @jimmysjobs

    @jimmysjobs

    Күн бұрын

    Thanks James, and take your point, but them making up 10% of the workforce probably makes them more prominent than any other employer in the UK.

  • @L.C.Sweeney
    @L.C.Sweeney3 ай бұрын

    I commend this man for his efforts but he makes no plausible link between hiring prisoners or ex-cons and having good staff. Saying thst criminals are "reliable" and "hardworking" is literally describing the opposite of a typical prisoner. You'd have better luck at an AA meeting.

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Hmmmm .... interesting idea thAA one will suggest that to james when i next see him.

  • @UnderscoreZeroLP

    @UnderscoreZeroLP

    3 ай бұрын

    i think the idea is if you screen them well enough you get the same good worker but that's more loyal and will accept a lower wage

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    I thinkthe loyalty bit is absolutely true, but I think in time the wages even out. @@UnderscoreZeroLP

  • @tallus

    @tallus

    3 ай бұрын

    He is not employing prisoners at random though. I've spent a fair amount of my career working in charities managing volunteers. By far the best volunteer I've worked with was a recovering heroin addict in a halfway house who was about to get sent back to prison because he couldn't find a gig. People have to want to change but if you put trust in someone and give them a chance to turn things around, when it's exceptionally hard to get a break, you better believe they can be really motivated.

  • @jimmysjobs

    @jimmysjobs

    3 ай бұрын

    Thanks Tallus, why was he about to be sent back though? I totally agree that people who are given a second chance can be incredibly motivated. @@tallus

  • @philipwatts9033
    @philipwatts90332 ай бұрын

    Cost a fortune in there to get a key cut £22 Never again

  • @Liberty_Freedom_Brotherhood

    @Liberty_Freedom_Brotherhood

    2 ай бұрын

    £4.50 here

  • @philipwatts9033

    @philipwatts9033

    2 ай бұрын

    @@Liberty_Freedom_Brotherhood where ?

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