Used it for the first time today. Thanks for your help. xx

I own this dryer and it’s the best dryer I have had

Good video, thank you , just ordered mine in the Black Friday sale.

thank you for the great review..as regards drying time ..it seems to go on forever (all in one program)..the last 10 minutes went on for 40 minutes ! --when it was completely dry..

id pipe it out if i had it. You have this lovely clear door where you can watch your clothes tumble about (quite therapeutic and calming I should imagine) - but you have this water container in the door that mists up and condensates so much you might as well have a non-see thru door. - Hate the dryers with the water tank under the condenser though, having to keep bending down to empty it. The Dryers with the water tank up top left are the best ones IMHO

What's an excellent video you made showing that I have candy rapdio dryer it's the same as your dryer now I understand what's underneath that you showed that now I got that what's it for how it works excellent showing how to work am confident with it ... will keep in touch if I have problem with dryer so hoped you can help me so I get used to it many thanks for that touring dryers you have ...

Worst dryer I’ve ever owned the touch screen is a nightmare as it doesn’t work you can press this 50 times and it won’t register, would never buy another one

@alanharan5396

3 жыл бұрын

totally agree

@charlesadams1685

3 жыл бұрын

Totally agree. This is a botched design. Touch screen / start failed three times, latest "repair" failed within a month (they glued had to glue a broken switch back on as engineer said they had so many problems they were "short of spares"), and now having to wait 3 weeks for an engineer to come out.

@hadiraza5310

3 жыл бұрын

Yap

@hadiraza5310

3 жыл бұрын

Yep it has finished working in like 2weeks

@user-ok3tv6yn8f

3 жыл бұрын

I agree!

Thanks for the video, there isn't much about this drier anywhere. Had it delivered about 2 years ago and we have never had any help how to use it. We have a cold kitchen sometimes less than 6c and this drier goes on for hours and hours. 900 watts / hour power consumption I may as well have had an element version which would have dried in half the time thus using less electricity. As for the android app, this does absolutely nothing. Curry's (UK) need to advise customers before buying this version especially on ambient temperatures as these are not designed for outhouses, garages or cold kitchens.

I have this one but when I turned it on it won’t spin. The drum will go round no problem though. I took the silver cover off at the back and can see maybe a cooling fan? I have to help it along at times to start the spinning 😗

Hi Andy Many thanks for this very helpful review. Is there any way of adjusting the time on this please? If you press time selection it flashes but there doesn't seem to be a way of increasing or decreasing it. Regards Emma

@andycdgreen

3 жыл бұрын

The only way is to select which level of “dryness” and depending on the size of the load it will adjust the time accordingly. The time displayed is pretty much an average

I have a hoover dynamic next 9kg dryer I cant open the door I turned it of in mid cycle and the next day the door wouldent open and the delay start button is flashing all the time

mine had the water tank at the bottom of the dryer

HI .I have the same. only it is 10 Kg /GDX H10A2DCEX-84 . it is new and the water pump does not work. I put 3 rounds to dry ,and I saw as a pool where the door to the condenser is full with water .pump does not work .1 . and the second problem . in the lower right is a fan. it doesn't work at all . idea .. something ?

Good video thanks

Is it any good? that I was hoping you would conclude your review with that, then I read the comments section!

My one has stop drying, the clothes come out wet.

If I’m going to put less than 9kg will be damaged ?

For me it says tank is full even though i have cleaned everything. Please let me know how to fix this issue.

I’ve got a 10 kg Hoover H Dry 500, had it fir 9 months from brand new. I wish I had bought a Samsung like my washing machine. It’s not working?😢

Takes too long to dry stuff

Try selecting the one touch on the top left hand side of the selection wheel before you try and select options, good luck.

Why leave out the time selection button?

trying to strip dryer to find fault any ideas

Hi Andy just wanted to ask if the black pipe is important to be attached?

@andycdgreen

3 жыл бұрын

You only need to attach it if you wish the water to drain out of it (like a washing machine). That way you don't have to keep emptying the water tank in the door

Help Andy I have this tumble dryer in black. I have taken out the bottom part condensor as I needed to give it a wash but now it wont seem to slide back in, also it only has 2 blue bits on it not 3, TIA

@andycdgreen

4 жыл бұрын

Michele Scott-Akanbi I’m not sure if I can help. What I can say is, rotate it up side down (just incase you have it the wrong way up) apart from that, make sure all the blue clips are fully open

why didn't you show how to take the bottom filter out????

does this have a delicates cycle

How did you magically empty the water container, and then it was half full again when you put it back? I want one of these Driers it's magic

@andycdgreen

2 жыл бұрын

The power of video editing! 😂🤣

When you.pull.the bottom cover off, the fan on the right hand side, what is it and when should.it operate as mine never spins.

@gazzamundo

3 жыл бұрын

Numerous faults after 4 weeks, shocking after service from hoover, thank god ao appreciate their customers and despite hoover disagreeing, they took the dryer back and arranged a suitable alternative brand. Without doubt the worst dryer I've ever purchased, absolute junk.

What is the eco dry

Glad I seen this video. I fitted the black pipe and didnt need to lol

@ghotra_

3 жыл бұрын

What i have to do with black pipe

@paulmasters2342

3 жыл бұрын

@@ghotra_ if you want water to drain into the door then don't fit black. If you have a waste pipe near by you can fit the pipe to the underside of the machine and feed black rubber pipe into a waste pipe.

@suga373

3 жыл бұрын

I was thinking what do I need this for then just used logic

@paulmasters2342

3 жыл бұрын

@@suga373 if you watched other videos of setting this dryer up they automatically fitted the black pipe. I thought something wasn't right when the door didn't fill. Also the instruction tell you to do so.

@suga373

3 жыл бұрын

I was about to do it then I was thinking the whole point is so I dont have to place a hose out my window and was thinking how would the water flow in. Just to be sure I thought let me KZread how to and voila this was the first thing I saw. Yay just confirmed it for me

Good and slow at explaining which was helpful , but just not enough info explaining how and what to put in on what cycles , I have this dryer still not got to grips with it properly , I usually put all in on darks and it seems todo the job on the full dry sunshine logo , not the the best dryer bit complicated to what I’m used to , this is my first condenser

Does anyone know if the front fan is always going when on a cycle?

@andycdgreen

3 жыл бұрын

Jim Bright I believe it only comes on periodically, I’ve not noticed that it is on all the time

The apps don't work tried them 🙈

Hi , Andy i recently purchased the above model, two weeks ago, looks impressive , the problem i have when you start it up, there is the normal tumble dryer sound, then there is a continuous thump sound every second , it does not sound right i phoned the help desk, they believed it might be the fact it had been sitting in storage , i not sure what do you think.

@andycdgreen

3 жыл бұрын

Boyd Ovens I have had the same, not as loud as some people have reported. But it does get less the more you use it. I spoke to an engineer re: this, and they said it’s where the belt goes over the join in the drum and it will get quieter with more use :-/

@boydovens4180

3 жыл бұрын

@@andycdgreen Many thanks , i appreciate your comments, cheers.

@davidmiller4468

3 жыл бұрын

Hi. I have the same problem with mine. A thumping sound every turn of the drum. Has yours got any better??

@boydovens4180

3 жыл бұрын

@@davidmiller4468 Hi, dave awaiting an engineer to have a look at it , there is a problem with the drum rotation, there is also a slight condensation problem above the door, i will keep you informed as to the outcome , cheers,

@boydovens4180

3 жыл бұрын

@@davidmiller4468 Hi Dave had the engineer look at the tumble dryer, he said there was a slight unevenness in the drum lip, he tapped down on where it was uneven , it dramatically improved did it again and the thumping noise disappeared , hope this is of help to you. cheers

Hi, there is some kind of adhesive grey foam pad on the rear side. Should I remove it? Thanks!

@andycdgreen

2 жыл бұрын

I’ve left mine on, I believe it is there to make sure there is an air gap between the back of the dryer and the wall

@petyanankova4489

2 жыл бұрын

@@andycdgreen thanks a lot, Andy! Highly appreciate your quick answer as I was worried about it.

Hi Andy How do I select different drying selection. Got this machine a few week ago but it won’t let me choose what dryer mode I want each drying option on for example if I’m drying cotton it’s only on hang dry selection it isn’t allowing me to choose super dry

@andycdgreen

2 жыл бұрын

I normally turn the dial to darks and colours, unfortunately you have to press the drying mode to super dry every time

@loreannewhite5945

2 жыл бұрын

@@andycdgreen thank you So basically I can only choose my dryer selection on dark and colour?

@andycdgreen

2 жыл бұрын

@@loreannewhite5945 You can change it on other programs, some will be limited. It's a case of trying each one and seeing which will allow you to change the options

@cherrylstimpson5739

2 жыл бұрын

@@andycdgreen I had problems until I tried selecting the one touch selection on top left on selection wheel and then was able to change some of the settings.

Hi,error code 15? We already try off the plug for more than 5 min and this didn't help.Do you have any idea.Do you think still fixable? Thank you

@andycdgreen

3 жыл бұрын

Sorry, I don’t know anything about the error codes, you’ll need to contact Hoover

Please help My tumble dryer is not filling up the water how do I unblock this tumble dryer?

@rachelheidi9260

3 жыл бұрын

Mine too, did you find out why ?

I don’t know how to start this dryer with or without WiFi I can’t get started with manual either please help me 👍Margaret Darkin

Hi, does yours have a thudding sound while running? Got mine today, and it makes 3 thudding noises then a pause, then again 3 thuds etc?

@andycdgreen

3 жыл бұрын

Yes unfortunately, I did request an engineer to have a look at it and they said it’s where the drive belt goes over the seam of the drum and it’s “normal”. It has got quieter over use

@Dipscovery

3 жыл бұрын

@@andycdgreen right OK then, not sure how I feel about it lol, washing machine doesn't make that kind of noise.

@andycdgreen

3 жыл бұрын

@@Dipscovery I agree, it’s not the greatest and is my only negative point about the dryer. It’s such a shame really

@Dipscovery

3 жыл бұрын

@@andycdgreen yeah, thanks for reply pal. I may contact Hoover see what they say.

@Avonlady6

3 жыл бұрын

@@Dipscovery contact hoover because I read on internet that it happened to someone else the thud and it was thru being bumped in transit Did your resolve the thud noise ?

I hate this tumble dryer, i always end up with half dry loads even with filters and condenser empty SOB!, wish i had bought a basic old skool white knight lol

@sheilagh-annedavidson4415

2 жыл бұрын

Snap!

How the hell do you turn the WiFi off?

Drys OK , but clothes stinks of dampness even with all lint screens clean and operated correctly. Is there a solution? Can you remove the condenser? (Not the screen filters)

@andycdgreen

2 жыл бұрын

Just the filter in the door, and the one from underneath

@scotsblue

2 жыл бұрын

Thank you Andy. The damp smell is unacceptable for an appliance.

Hi how do I find the pump ? Mine is heating up but no water collecting

@user-hq4oc7vz6u

8 ай бұрын

Same issue, heating up but leaks underneath instead of collecting the water in the container

@andycdgreen

7 ай бұрын

There is a pipe underneath, that can be disconnected and you can attach an additional included pipe to drain away just like a washing machine. Just unclip the black cover underneath and make sure that the pipe hasn't become disconnected

hey, Andy. Could you please help me? Mine won't start. There are no errorcodes it just give me two bieps wen i press on the startbottom. What can i do??

@andycdgreen

2 жыл бұрын

Try turning it off at the wall/unplugging it for a couple of minutes then try again

@bramottevaere8148

2 жыл бұрын

@@andycdgreen I already unplugged it for couple of hours. No result.

@andycdgreen

2 жыл бұрын

@@bramottevaere8148 Is the door shut correctly? Filters clean and water tank empty?

@bramottevaere8148

2 жыл бұрын

@@andycdgreen I just can close the door i think? Watertank is empty. You mean the filter inside? This one is clean or is there another one to. Sorry i am belgian who is staying in Scotland, i really don't no anything of this machine.

@bramottevaere8148

2 жыл бұрын

@@andycdgreen It is a DX C9TCE-80

Has anyone noticed a plastic smell when drying?

No matter what programme i put this on it runs for 8 mins my washing smells and i have to rewash . I have just read that the touchscreen doesn't work ( I thought it was me doing something wrong) The app won't register it either . Worst dryer i have ever owned Hoover need to correct the faults

keep switching off mid cycle does anyone know why

@andycdgreen

3 жыл бұрын

Have a look in the bottom right of the display, is there a circle with a grid inside it illuminated? If so, you need to make sure both filters (the one inside the drum and the one under the bottom panel) are clean and free of lint

How do you make a cool dry ?!!

@andycdgreen

3 жыл бұрын

I’m not 100% sure, I’d go for a wool or synthetics cycle as they would be for more “delicate” loads

@liam7863

3 жыл бұрын

@@andycdgreen ah ok thank you

Got a brand new one of these and it is the nosiest tumble dryer we have ever had. Anyone else having the same problem sound like a very large trainer banging about inside it.

@charlesadams1685

3 жыл бұрын

Apparently they have belt weld issues, it makes a noise every belt rotation, also felt buildup on drum rollers an engineer told me.

@Bustedflat51042

3 жыл бұрын

@@charlesadams1685 Thanks for the info. Although I do not know what they mean, we sent it back fairly quickly.

How do i solve error 21 please

@andycdgreen

2 жыл бұрын

Disconnect from power for a few minutes and try again?

How do u cancel delay

@andycdgreen

3 жыл бұрын

queen of pentacles You have to turn the dial to off, then back to the programme you want to start

@bluesky2648

3 жыл бұрын

There is no dial off option on my machine

How do you cancel the delay start

@andycdgreen

2 жыл бұрын

Turn the dial to off, wait a few seconds and start again

@tomasri3490

2 жыл бұрын

@@andycdgreen I've tried it but won't work.... There is no error codes being displayed and when you press the start pause button it doesn't even beep never mind start . You could try it 20/ 50 times throughout the day before it starts to operate. Very frustrating Pal

@andycdgreen

2 жыл бұрын

@@tomasri3490 Maybe switching it off at the wall for a few seconds instead?

@tomasri3490

2 жыл бұрын

@@andycdgreen Thanks Andy! I've tried that and everything you could possibly think of or do but it just seems to start when it wants to, it's a real head doer Pal

Versione Italiano Come usare bene asciugatura progammi

Hi Andy Do you know why my dryer is knocking itself off after about 20 mins when on a cycle that says 2hrs 10 mins? I changed a faulty starter capacitor after the drum wasn’t spinning, now it spins and everything appears to be working but it’s knocking itself off whichever cycle I put it on. Cheers

@Mariaspiritmedium

2 жыл бұрын

Mine is doing the same nl mater what cycle l put it on . Worked fine till just after 14 months now it won't dry as it shuts of every 15/ 20 mins

@andrewrobertshaw2633

2 жыл бұрын

@@Mariaspiritmedium mine turned out to be the filter on the bottom lol apparently your supposed to clean that one every month, check that if your thick like me :P

@Mariaspiritmedium

2 жыл бұрын

@@andrewrobertshaw2633 apparently lm thick l had cleaned the filter but not enough it seems . so l gave it a good clean loads of jugs of hot water of gunk came out. very therapuetic. Mine works brill now 😊

Error code 21?? Everything in instructions it says to do isn't getting rid of it

@andycdgreen

3 жыл бұрын

Sorry, I don’t know anything about the error codes, it’s probably best if you contact Hoover

@kittygirl_uwu3197

3 жыл бұрын

@@andycdgreen I've sorted it with them. Heat pump went

@andycdgreen

3 жыл бұрын

@@kittygirl_uwu3197 I’m glad you’ve got it sorted 👍

can you help

Does anyone else's make a loud thumping noise?

I have just brought one these had it around a week used it about ten times everytime I use it it makes my house smell of rubber/plastic really bad anyone else had this issue please??

trying to strip it out to find fault as its not drying any ideas not built like any dryers I have had

@andycdgreen

7 ай бұрын

Sorry, I wouldn't really know where to start, I'm not a technician unfortunately :-( Please see if you can get it sorted under warranty

Not 1 person has put a good review , Hoover need to check this one out

@robhawlor2941

3 жыл бұрын

There’s plenty of good feedback below and online

This is a botched design with no manual knob to override the touch screen. Touch screen / start failed three times, latest "repair" failed within a month (they glued had to glue a broken switch back on as engineer said they had so many problems they were "short of spares"), and now having to wait 3 weeks for an engineer to come out.

Italiano

Worst dryer ever, brought it from currys and within 6 month's it broke down at least 3 time. An absolute nightmare 😫

It's simple don't buy hoover I got the he100 and it makes a thumping noise and it's stoped going in reverse English junk

One of the worst purchase have I have made. Just bought the dryer about 2 years ago and it has stopped drying the cloths and had to purchase a new dryer.

WTF DRYER THAT NEEDS WATER TO DRY??????????

@mirola73

3 жыл бұрын

Watch again, then comment again. Why would a dryer need water ? You're not grasping the basics.

bloody terrible machine, avoid.