Thanks for the video. I watch this every time I change the batteries. I have no idea where the original paperwork ended up. So this is super helpful to us and our laying hens!

@happyhenhouse1030

Жыл бұрын

You are welcome!

Watched videos again and it finally reset. Thanks for good customer service by reaching out when I had an issue.

@cjsutterer4804

3 жыл бұрын

Awesome! Have a great New Year!

So helpful. Thank you.

@happyhenhouse1030

2 жыл бұрын

Glad it was helpful!

Thanks !

Hi there, you seem to be the expert on these boxes. I have a problem. Mine stopped working, when i pulled the front off to replace the batteries it was full on condensation. I replaced the batteries and nothing works. I i fiddle with the battery wire the light comes on but still nothing works. the light is on now but dull can't get the display up. When I press the left button the light goes dim but nothing happens, when I press the reset button nothing happens. I have left it to dry out for 2 days with no success. It is also out of warranty by 1 month and the supplier is of no help. Any suggestions ?

@happyhenhouse1030

3 жыл бұрын

I'll try to help. It sounds like you may have gotten one from a supplier selling a similar controller to the one above. There are subtle differences. Do you know who it came from? It may be easier to email us a picture at henhousehelp@gmail.com Thanks!

Would I be able to use the light sensor for the clothes setting an a timer for the open? My hands are coming out a little too early and making noise I’d like to keep them in a little longer. Also if I’m using standard say energizer batteries How long should they last?

@happyhenhouse1030

4 жыл бұрын

Yes, you can do that if you choose the CH1K-T or the CH1K-110-T. Standard Energizer are recommended and will last 3-5 months in the winter and 6-9 over the summer.

If for any reason the door don't close totally (a chicken blocks the door) does your system leave the door open all night or does it starts again closing the door after the chicken moved off ?

@happyhenhouse1030

2 жыл бұрын

It will close. The way this safety works on this style door is that the door goes down until it is at the bottom or meets an obstruction. If the door encounters a chicken, the door will keep travelling down once the chicken moves. If the weight of the door is not pulling on the cord, the motor will stop turning. If there is weight on the cord, it starts again.

Hi there, Nice video. Installed the door and the controller. Put batteries (new ones) in and no screen popping up at all. In the guide you talk about the right button to be pushed for 5-8 secs, but no success. Also the LED light that blinks in your video is dead as....CAn you please advise me what to do. The door and controller are brand new. Thanks for your swift response!

@happyhenhouse1030

3 жыл бұрын

We can try to help. It would be easier if you sent some pics of the battery holder with batteries in and one of the controller insides. Watch for a bright flash when you first put the batteries in. It will continue to flash every 10 sec or 3 sec, but the flash is MUCH dimmer. Email is henhousehelp@gmail.com

First off I have had this door for about a year and love it!!!! My door currently will only open a couple inches. It appears some of the plastic teeth on the end of the motor have broken off. Do these sense where the door is as far as the open position? Can I purchase replacement parts??

@happyhenhouse1030

3 жыл бұрын

Yes, you can. We will connect by email. Thanks!

Hi, I am having an issue... When I first push the right “Add” button for 5-8 secs it brings up the timer display of 09:00. After this nothing else seems to work. The Set button and Add button do nothing and just continue to display 09:00. Thanks

@cjsutterer4804

3 жыл бұрын

Hello, please try removing the batteries for 10 min to allow any stored energy to dissipate. Also make sure to use only brand name alkaline batteries when you re-install. Please reach out to us at henhousehelp@gmail.com if this does not work for you.

What is the setting for late close

@cjsutterer4804

3 жыл бұрын

If you are using light sensor mode, which is Ctrl 3, setting the close lumens down to around 5 or 6 would let the door close when it's near dark.