Is there any way to customize the login/create account pop up screen?? The area where they login. Would be nice to incorporate branding colors, fonts, and what not.

@squarespacehelp

5 ай бұрын

What members see when logging in can be customized to a certain degree, but some elements are currently fixed: sqsp.link/NSu6Wr If we can help out further in this area please contact us anytime: sqsp.link/P4lRus

Can the members list be integrated with the acuity scheduling members? a squarespace member signs up to a class via acuity (without them having to create a seperate login for acuity)

@squarespacehelp

11 ай бұрын

Thanks for reaching out! We currently don't offer that feature, but we're adding new features on a steady schedule. Customer feedback is an important part of how we continue to improve, so we appreciate your input here.

I intend to establish an internal group within the member area, akin to the functionality of closed groups on platforms such as Facebook and LinkedIn, or the operation of WhatsApp groups. This group will remain inaccessible to non-members until they log in. Upon successful login, members will gain access to the group, enabling them to engage in discussions and share their thoughts.

@squarespacehelp

3 ай бұрын

Hi there, thanks for reaching out. There is no inter-member messaging functionality, or forum feature, in Member Sites. These are designed to share gated content from your site on a per-member basis. If you need any more information we have this help guide: sqsp.link/usw8GK

Hi, can the videos be uploaded directly to our squarespace website or do I still need a Vimeo account so I upload them first to Vimeo and then to squarespace? Thank you!

@squarespacehelp

8 ай бұрын

Hi there, thanks for leaving a comment! There is an option to upload videos directly to your Squarespace site. We have more details on this here: sqsp.link/xFuv58. For any questions, please open a ticket with our support team here and we'd be happy to help: sqsp.link/XIAhHo After clicking on the link, fill out the topic and subtopic, then scroll past the suggested guides to get in touch!

why i can't found "members area" when i clicked settings?

@squarespacehelp

8 күн бұрын

Hi there, thanks for reaching out. We'd be happy to look into this for you. For privacy reasons, we'll need you to open an email ticket here: sqsp.link/lw3npq. To get in touch, fill out the topic and subtopic, then scroll past the suggested guides and click Email. If you already have an email ticket open, can you let us know the ticket number via DM?

can I have a one time payment membership that expires, like renting access to a course for a year

@squarespacehelp

Жыл бұрын

Hey there, thanks for your comment! Currently there's not a way to create a membership that automatically expires with a one-time payment. We discuss our pricing options, here: sqsp.link/kaBpY7 To workaround this, you can manually cancel a member's subscription after a year's time: sqsp.link/CjRvDh All that said, we appreciate your feedback on this. We've shared this with our Product and Development teams to review. Although we can't guarantee implementations, keep an eye on our product updates: sqsp.link/3iKDJ6 If you have any other questions, feel free to get in touch with our Customer Support team: sqsp.link/XIAhHo

How do I add Member areas as an add-on subscription? I need to offer a monthly and year subscription for On-Call Sitting.

@squarespacehelp

3 ай бұрын

Hi there! Open the Selling panel of your site, then click Products, then select the Digital Products tab. Here, you can click Upgrade for a list of all of your pricing plans. Check out this guide for more information: sqsp.link/iUrXdA

Hello square space, if you have the $50 (highest paid account) do you get to utilize a certain number of member areas for free?

@squarespacehelp

3 ай бұрын

There isn’t a specific limit for the number of member sites added to a site. If your site is on any website plan above Personal, you can sell digital products. For details on Digital Products pricing, see our guide: sqsp.link/434p4B. If you have additional questions, you can contact our Customer Support team directly here: sqsp.link/QaRgRu

I invoice my business clients separately, but would like to create a member area where I can host materials that they can only access. Should I choose the 'free option' and just add my clients emails to their site?

@squarespacehelp

10 ай бұрын

Hi there, thanks for getting in touch! If you bill your clients separately, setting up a free member site would be a possible workaround. This would allow customers to sign up for your member site without paying an additional fee. See our guide here for more details on setting up Member Sites: sqsp.link/ecYpRq If you have any additional questions, please get in touch with our Customer Support team and we'd be happy to assist you further. You can get in touch via email or live chat from our contact page here: sqsp.link/JvtmL6

@wilder_kind

10 ай бұрын

Thank you for the quick reply@@squarespacehelp. If I set up the free page, would that mean that anyone can sign up, regardless of whether they've paid an invoice with me? Or is there a way to approve who can sign up, so only people who have paid me are able to gain access to the free site?

@squarespacehelp

10 ай бұрын

We'd like to look in more detail into the available options for what you're trying to achieve. Please get in touch with our Customer Support team directly via our contact page here: sqsp.link/JvtmL6 To get in touch, fill out the topic and subtopic, then scroll past the suggested guides and click Email or Live Chat. Note that live chat is only available from desktop or laptop, not from mobile devices.

Can we get an updated tutorial, because this video is outdated and doesn't seem useful today

@squarespacehelp

5 ай бұрын

Thanks for reaching out with your request. In the meantime, you can read our updated Member Sites guide here: sqsp.link/DOTJgM

Will there be a community area update in the near future? I'm going to be starting a membership area on my site, and it would be great if members could communicate with each other there! Is that something you might offer?

@squarespacehelp

3 ай бұрын

Hi Megan, thanks for reaching out! We're happy to submit a feature request for this to our development team on your behalf. While we can't provide a timeline for when it might be implemented, you can keep an eye on product updates here: sqsp.link/WbIMAj

@Megan_Jennifer

3 ай бұрын

@@squarespacehelpthat would be great thank you very much! 😊 It would also be great to have different tiers as payment options. For example a basic membership and a few other options to include 1-1 coaching.😊

@squarespacehelp

3 ай бұрын

You're very welcome! If you have any other questions in the future you can always reach our team via email or live chat from our contact page here: sqsp.link/AY4MT1 When you click the link, fill out the topic and subtopic, and you will be presented with suggested guides. Scroll past these guides to see the option to create an email ticket or start a live chat. We're always happy to lend a hand.

Does the member area subscription work with the basic website plan or only with the advanced?

@squarespacehelp

Жыл бұрын

Hi Gio, thanks for your comment. You can sign up for a Member Areas subscription with any website plan (as each subscription is billed independently from one another). Learn more in our guide: sqsp.link/x1KU7Y If you have any other questions, get in touch with our Customer Support team, here: sqsp.link/XIAhHo Fill out the topic and subtopic, then scroll past the suggested guides to submit an email ticket or initiate a live chat. For more details, see this guide: sqsp.link/s2sVTJ

Seems like there's no way to do member levels. Our org has student membeships $15/year, individual $30, individual + spouse $40, lifetime $0. I am aware of Memberful and other options but native is always the best bet...

@squarespacehelp

Жыл бұрын

Hi there, thanks for your comment. Currently you can structure membership pricing options in three ways. Each member area is allowed one pricing option below, two of which include multiple repayment options, and visitors are required to establish a customer account for all options: - Fixed amount = One time fee, or, installment payments until that amount is met. - Subscription = Recurring fee (weekly, monthly, or annual). - Free = No fee. We talk more about this in our guide: sqsp.link/eiPGyu All that said, we think this is a great addition and appreciate your suggestion. We're going to submit this to our development teams for consideration. While we can't guarantee implementations, keep an eye on our product updates, here: sqsp.link/acX2Lq If you have any other questions or feedback, feel free to reach out to our Customer Support team: sqsp.link/XIAhHo

@AffinityPhoto

Жыл бұрын

@@squarespacehelp the only way I can do this at present is to have the membership fee set and used discount codes. That’s what levels would replace.

@AffinityPhoto

Жыл бұрын

@@squarespacehelp Holy cow. I can't add members manually? This absolutely tanks any notion of migration to Squarespace from our current Wordpress website with 400 members. I've been using Squarespace for probably 13+ years and there's always little show-stopping omissions like this...

@squarespacehelp

Жыл бұрын

Thanks for your feedback on this. Adding members manually is not currently possible, but we've shared this with our teams to review as well. Again, we can't guarantee any changes, but knowing what our customers want and need helps us to build a better platform. Our Customer Support team is standing by to lend a hand with any other concerns: sqsp.link/XIAhHo

@AffinityPhoto

Жыл бұрын

@@squarespacehelp I was playing with the membership system on a trial site yesterday and saw a notice that the devs are doing 1-on-1 with developers. I'm a Circle developer. How do I get into one of those slots? They seemed to be closed but the system is stil active.

Can I customize the membership registration form on my site?

@squarespacehelp

2 ай бұрын

You sure can! Use the "Pricing Plans" tab in the Member Site to adjust the headline and the text. The font and colors will follow the site's styles. See how to adjust those here: sqsp.link/N4bNc9

@hamzax9751

2 ай бұрын

@@squarespacehelp no we want to customise the membership form Eg Email, Password, Phone no. and we want to use another CMS software to which we will get the details if there is someone to create the account with our website.

@squarespacehelp

2 ай бұрын

We’d like to help out with this. Please contact us here: sqsp.link/XIAhHo Fill out the topic and subtopic, then scroll past the suggested guides to get in touch.

@EverydayLare

2 ай бұрын

@@squarespacehelp So you're saying it's not possible to collect custom data such as phone number or company details through membership Sign-up form or integrate new member sign up to other marketing softwares or Zapier at the moment. Yes?

@squarespacehelp

2 ай бұрын

At the moment, there isn't a way to set up a custom form specifically for member sign-up, but we're happy to share a request for that with our development team. We can't guarantee that all requests will be implemented, but we appreciate your feedback. For now, you might consider adding a custom checkout form to collect more details. Having said that, custom checkout forms don't integrate with Zapier. We have more information on that here: sqsp.link/c2VSTe

how to create free access to memebrs ?

@squarespacehelp

8 ай бұрын

Hey there, thanks for leaving a comment! You can select a free option. We have details here: sqsp.link/y5dgH8. Our team can also assist with any questions you have on setting up a site for members. Feel free to open an email ticket here: sqsp.link/XIAhHo After clicking on the link, fill out the topic and subtopic, then scroll past the suggested guides to get in touch.

this doesnt explain how to set it up. This is extremely confusing

@squarespacehelp

7 ай бұрын

We're sorry to hear of your confusion. To add a member area (now referred to as member sites), you can follow the steps in our guide here: sqsp.link/HUOdSA If you'd like further assistance, can you please get in touch via our Contact us page? sqsp.link/XIAhHo When you click the link, fill out the topic and subtopic, and you will be presented with suggested guides. Scroll past these guides to see the option to create an email ticket or start a live chat.