FOX 13 Investigates Video shows Vivint Smart Home salesman making false claims, cited in ADT lawsui

What happened in a 2 1/2-minute exchange with a homeowner, who gave FOX 13 the video, is now evidence in a lawsuit filed against Vivint by its much larger competitor, ADT. An assistant Maryland attorney general also voiced concerns after FOX 13 showed her the recording.
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Пікірлер: 102

  • @jhopkins213
    @jhopkins2132 жыл бұрын

    "I'm licensed by the police. I need to speak to you." Come back with a warrant.

  • @JV-tm4jn
    @JV-tm4jn2 жыл бұрын

    A "salesman" lying 🤥 hmmmmm you don't say!. Lol

  • @jasongravely7217

    @jasongravely7217

    2 жыл бұрын

    The whole “salesman lie” is slowly going away.

  • @MikeJ2525
    @MikeJ2525 Жыл бұрын

    He was fired. Vivint is cracking down more and more on their dishonest salesman since going public.

  • @margaritoamargo6347

    @margaritoamargo6347

    Жыл бұрын

    Pretty sure Vivint is pushing the dishonest salesmen tactic. They have been aggressive in my neighborhood. They lie about the money you will save. The cost of the work. The lifetime of the equipment. Just to get you hooked in without recourse to back out.

  • @levileausa9541

    @levileausa9541

    Жыл бұрын

    Yeah no they haven’t

  • @MikeJ2525

    @MikeJ2525

    Жыл бұрын

    @@levileausa9541 okay Levi

  • @levileausa9541

    @levileausa9541

    Жыл бұрын

    @@MikeJ2525 they just lost another 180M law suit like 2 months ago and for the 2 time another CEO stepped down, I personally worked for them and have friends who still work for them and they do the same thing

  • @bighuskermav7175

    @bighuskermav7175

    2 ай бұрын

    He was a scapegoat doing exactly what management was telling him to do, Mr corporate shill

  • @nicolcacola
    @nicolcacola2 жыл бұрын

    "I'm licensed by the police" "OK I'm calling the police for a visit to confirm this is true."

  • @ricardodavila9000
    @ricardodavila90002 жыл бұрын

    All those companies are the same with their sneaky, slimey, deceptive sale tactics. Either you get robbed by actual burglars or these company reps.

  • @2MchKrma

    @2MchKrma

    Жыл бұрын

    Not all of them. It is simply the branch or the person.

  • @maggieb2748
    @maggieb2748 Жыл бұрын

    A salesman just banged on my window in my mulch after dark saying he saw my lights on. He scared me to death. Wouldn’t tell me straight up who he was and was rattling off neighbors names. Creepy.

  • @shic.3775

    @shic.3775

    Жыл бұрын

    Same exact thing happened to me. He came two nights in a row and refused to ring the door bell!

  • @evidentlyredneck
    @evidentlyredneck Жыл бұрын

    Vivint is pure Evil!! I experienced those same issues. Don't do it!

  • @Krombop.M
    @Krombop.M2 жыл бұрын

    It's clearly top down directives. But the corporate will claim the sales people where acting on their own.

  • @jeremymeline8129
    @jeremymeline81292 жыл бұрын

    Vivint is running amuck in my area. We got duped by them and we're still trying to get our doorbell cam

  • @electron0000

    @electron0000

    Жыл бұрын

    If you don’t want them, you’ll buy equipment from them. They’ll put it up if they build it up and you will never know how much you owe them. It does not show on the website they tell you how to do it and when you go to do it it only shows you how much you are due for your payment.

  • @electron0000

    @electron0000

    Жыл бұрын

    And when you call for a representative, they will not tell you

  • @jeremymeline8129

    @jeremymeline8129

    Жыл бұрын

    @@electron0000 their call center is absolutely atrocious! They throw you back and forth to Indian people with fake English names. It took months of fighting to get our doorbell cam. Even they salesman got to see what we went through when he tried to talk to them. It was golden

  • @erod9003

    @erod9003

    5 ай бұрын

    This isn't accurate. The equipment is financed through a third party, which you can access online and check exactly how much you owe. You don't even have to call in. Truth be told, I've had a great experience. Have had no billing issues whatsoever. I did take my time to understand what I was getting into but overall I give them an A+. Unfortunately these type of employees make the company look bad.

  • @denniscox9277
    @denniscox92772 жыл бұрын

    A salesman making false claims 🤣 it's what they do people,,

  • @Jpfitz1
    @Jpfitz12 жыл бұрын

    This guy was terminated from Vivint for going against all the company ethics training

  • @beaubiden3244

    @beaubiden3244

    2 жыл бұрын

    His name is also Jason lol

  • @Incognegro365
    @Incognegro365 Жыл бұрын

    My salesman was sneaky too! He tried to cashapp me $80 smh I didn’t except it because I knew it was wrong, but after calling Vivint customer care I found out he lied about a few things. He was desperate for sales and stated that he would receive a bonus if his sales team wins a competition. This was around the time they were going public! I was with Cove at the time he came by. I am now stuck with a large bill because they would not let me cancel after the fact smh

  • @Incognegro365

    @Incognegro365

    Жыл бұрын

    I believe I was targeted because of the Cove sign in my yard and the fact that Cove sensors are compatible with Vivint services. They linked my cove sensors to Vivint equipment. I didn’t have to purchase anything outside of the panel and two cameras. It was enticing because Cove had not made their outdoor cameras available yet and I really wanted the cameras.

  • @richrichy9260

    @richrichy9260

    Жыл бұрын

    Just curious we’re competitors against vivint how much was your bill?

  • @richrichy9260

    @richrichy9260

    Жыл бұрын

    And it depends most sales guy look it if you already have a security company your more then likely ez to talk too cause you clearly talk to door to door people, sad you just ran into a greedy salesman who dosnt care about there customers

  • @joseb3055

    @joseb3055

    Жыл бұрын

    @@richrichy9260lmaoo you not beating Vivint, in whatever security company you work at , vivint has the best equipment and its number 1 in almost every awards

  • @TheElectricMayhem

    @TheElectricMayhem

    11 ай бұрын

    @@joseb3055ok, Vivant rep. We’re not buying your scam.

  • @missychelle33
    @missychelle332 жыл бұрын

    Why are they even mentioning another company? I think they do it so people get confused and think they are buying a contract w ADT. ADT is a well known company- they are the leader in security services.

  • @Tactical_DZ
    @Tactical_DZ2 жыл бұрын

    So, a terrible representative. Hopefully he isn't working in home security anymore.

  • @anthonyromo8684
    @anthonyromo86842 жыл бұрын

    Authorities won't act unless or until they are affected.

  • @davidcampanella7846
    @davidcampanella7846 Жыл бұрын

    Them "I'm helping with Crime Prevention" My response "Thanks, but I'm always armed...especially when people knock on my door trying to sell me things"

  • @3lite-gtxr8

    @3lite-gtxr8

    2 ай бұрын

    I know how to handle this objection

  • @mattisenberger4042
    @mattisenberger40422 жыл бұрын

    Vivint.....listen to what I tell you.....leave folks alone and quit your company.

  • @BigVonTv1
    @BigVonTv12 жыл бұрын

    I just started working for this company but this is truly scary don’t like being connected to dishonorable people 🤦🏾‍♂️

  • @willmoore67

    @willmoore67

    2 жыл бұрын

    How has it been so far?

  • @kevingarcia-cruz905

    @kevingarcia-cruz905

    Жыл бұрын

    How has it been so far, I am lookin in to the company

  • @gabrielgarcia1187

    @gabrielgarcia1187

    Жыл бұрын

    @@kevingarcia-cruz905 do it u won’t regret

  • @fernandol6738

    @fernandol6738

    Жыл бұрын

    @@gabrielgarcia1187 im going to this summer

  • @gabrielgarcia1187

    @gabrielgarcia1187

    Жыл бұрын

    @@fernandol6738 W

  • @virglethomas883
    @virglethomas883 Жыл бұрын

    I was told also my contracts were for 3 years they have been over five so far I was also told that my ADT contracts were canceled out they never got canceled out in ADT came looking for their money and their equipment because vivid used their equipment that was in the house

  • @Dgafindan
    @Dgafindan Жыл бұрын

    Last thursday i had a salesman blatantly lie to me. When reading documents, he leaned over and scrolled down to the signature so i couldn't read it . i read it all after ans canceled within tbe 3 days. The salesman harassed me through texts after

  • @tapiocaarrdvark6226
    @tapiocaarrdvark62262 жыл бұрын

    They come sometimes in to my gated community most likely get in with a scheduled appt then canvas the neighborhood. Last time I answered the door with my full size kimber raptor he ran like a slob🤣🤣🤣

  • @chrishoonbag8844
    @chrishoonbag8844 Жыл бұрын

    I love my Vivint system and the guy who installed it was super awesome. My grandfather has a 20 year old adt system and they wouldn’t even come out and put him a new part in much less offer him an updated system.

  • @jackdawson3276
    @jackdawson3276 Жыл бұрын

    I've had Vivint for 5 yrs and I never experienced those tactics. We are very happy with them thus far. I purchased the system via their main phone line. No salesman ever appeared at my home.

  • @Fr33man1988

    @Fr33man1988

    Жыл бұрын

    How long you been working for Vivint?

  • @Lusandro

    @Lusandro

    Жыл бұрын

    Shill

  • @TheWelshRocker
    @TheWelshRocker2 жыл бұрын

    They just plain ignored my cancellation requests last month. 😡

  • @dsanada4973

    @dsanada4973

    Жыл бұрын

    Took me 2 years to get out of this company contract.

  • @davidwhatsthatabout7404
    @davidwhatsthatabout74042 жыл бұрын

    You can blame Kim park and Matt linford theyencouraged this behavior

  • @betrevryday1

    @betrevryday1

    2 жыл бұрын

    Out them more 👍

  • @davidwhatsthatabout7404

    @davidwhatsthatabout7404

    2 жыл бұрын

    @@betrevryday1 Kim park is also notoriously anti LGBTQ. During pride month, she had created a “customer service month” where she would make customer service an emphasis and would compare the customer service of Vivint to Chick Fil A. She would walk around in a cow costume and say “happy customer service month” even though chick fil a is a heavily Christian based company

  • @remmyboyyy
    @remmyboyyy Жыл бұрын

    Hilarious from a salesman standpoint, just one sentence causes so much popularity. If id known this earlier you’d see me on every news channel haha

  • @rexstocephirxiii4263
    @rexstocephirxiii42632 жыл бұрын

    I used to work with Vivint, used to be good people till some new owners took over last year.

  • @cflip7452
    @cflip74522 жыл бұрын

    I worked for this company! Beware!

  • @ernestouzumaki9503
    @ernestouzumaki95032 жыл бұрын

    Currently I’m employed by them and have lost over $1000 and made none.

  • @t1162

    @t1162

    Жыл бұрын

    Lost a 1000 how? Do they make you pay for training ?

  • @cbeautifulworld11
    @cbeautifulworld11 Жыл бұрын

    I appreciate this warning and information. Off-topic - that woman's hair is gorgeous.

  • @electron0000
    @electron0000 Жыл бұрын

    I have very big problems with this company. I have their service right now and I can never seem to find where my equipment balances how much I owe on my equipment. It was like four grand for all the stuff out but I can never find the remaining balance.

  • @81quiroz
    @81quiroz5 ай бұрын

    Dam and here I am getting excited cause I got a call for a field tech position

  • @jaylilrosecollection8191
    @jaylilrosecollection81914 ай бұрын

    As a consumer they will never get equipment at cost. There will always be a niche for availability and some people want more technology and don't mind paying for it. But if they're using false sales tactics then there's a problem.

  • @MadManInMyVisions
    @MadManInMyVisions Жыл бұрын

    Talk about not learning your lesson after losing a $10,000,000 lawsuit…

  • @joelinares1011

    @joelinares1011

    7 ай бұрын

    I’m more than likely sure that vivint was not responsible for that salesman actions and how he approached the prospective client

  • @ramsessmk3809

    @ramsessmk3809

    7 ай бұрын

    ​@@joelinares1011 They are not, but they ARE aware and they still let it happen. We have to deal with the BS every single mf of those promise to customers they never fulfilled. So no, vivint hasn't learn and with $189M dolars for another lawsuit, they don't seem to want to learn from their mistakes.

  • @missychelle33
    @missychelle332 жыл бұрын

    Why do they have literal teenagers working for them? Do you see the way they are dressed? Oversized basketball shorts, t shirts and lanyards around their necks. These are like freshman in college so 18-19

  • @ramonmolina7021
    @ramonmolina70216 ай бұрын

    Vivint just came to my door couple days ago saying they were going to pay off my adt service and to give them a try they were really persistent. they said they would give me a three day trial. once they installed there cameras I noticed they cut down my art cameras and I called Vivint straight to cancel because of it and they lied about many things. so in the process with Vivint at the moment for the house damages they did regarding The ADT cameras and to come remove the Vivint cameras they installed. there's more to it but didn't want to keep writing the rest.

  • @cliffpadilla5871
    @cliffpadilla58715 ай бұрын

    I was just recently hired by Vivint.

  • @SixPathz
    @SixPathz2 жыл бұрын

    In my experience as a rep with Vivint, nobody in my office or none of my managers has ever been trained or encouraged to lie or mislead. Everything in this video is what NOT to do. I cringed just by watching this.

  • @southchum101

    @southchum101

    2 жыл бұрын

    You guys sure do push some overpriced garbage hardware. By the time your customers finish paying off their equipment, it’s already 5 years obsolete.

  • @SoSomyxa

    @SoSomyxa

    2 жыл бұрын

    @@southchum101 vivint literally has the most up to date technology in the residential security world. I worked at a competitor and even i admit that vivint has the best equipment

  • @YourMomsNewHusband

    @YourMomsNewHusband

    2 жыл бұрын

    @@SoSomyxa sounds like you work for vivant

  • @betrevryday1

    @betrevryday1

    2 жыл бұрын

    😝

  • @SoSomyxa

    @SoSomyxa

    2 жыл бұрын

    @@YourMomsNewHusband i dont lol i worked for fluent

  • @brentbeatty4171
    @brentbeatty4171 Жыл бұрын

    Drilled holes in my home without vacuuming after the installation Of the Vivint cameras

  • @Toiyboxgurl
    @Toiyboxgurl4 ай бұрын

    No cases because Blackrock owns them now🤷🏼‍♀️

  • @QuietTravelVideos
    @QuietTravelVideos10 ай бұрын

    Vivint just wants money I don’t think they even care about your safety all they want is money

  • @roninkraut6873
    @roninkraut68732 жыл бұрын

    Did Vivint retain and/or promote these dirty salesmen? It’s not uncommon to get liars in the sales profession

  • @SoSomyxa

    @SoSomyxa

    2 жыл бұрын

    No they got fired

  • @betrevryday1

    @betrevryday1

    2 жыл бұрын

    If they were producing then yes they’re still there

  • @tree3po
    @tree3po2 жыл бұрын

    if they are on your property, they are free game to punch square in the face. See if that slows down their aggressiveness!

  • @betrevryday1

    @betrevryday1

    2 жыл бұрын

    👍

  • @mad_scadd89
    @mad_scadd89 Жыл бұрын

    ADT got sued by Vivint for copyright infringement because they tried to steal Vivint's technology.

  • @christin1095
    @christin10952 жыл бұрын

    Owned by mormans

  • @ak11230
    @ak112302 жыл бұрын

    I remember ? I come to Utah my friend in college invite me.. He lived in downtown Salt Lake City.. His direction " Key on a table doors are open. Car key inside car 1982 Utah " adding nothing never happens in Salt Lake City boring town no buzz . Provo was high technology capital of ? The World ...Look how much We all change ?