Flooring warranty coverage - What you need to know before you buy hardwood, LVP, or Laminate
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Welcome to the "Flooring you can trust" Podcast - Episode #1
In our first episode we discuss manufacturer warranties. Most consumers believe that the warranty is designed for the protection of the consumer. While there is some truth to this statement there are many exclusions that apply. In this video we address many commonly asked questions such as, what is and is not covered by the manufacturer warranty? What is considered a defect? How warranty claims are processed? What is required to submit a warranty claim? We go over all of this and much more in this in-depth discussion.
If you or someone you know is needing help with finding a great quality floor for your home give us a call, visit our website, or stop by our store. Our experienced staff is standing by and ready to help.
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Corona Hardwood
2451 Pomona Road
Corona, CA 92878
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0:00 Introduction - Manufacturer warranty coverage
1:02 Why you should never purchase flooring through your contractor or builder
2:25 The importance of purchasing your floor through a trusted reputable dealer
3:35 Why you should not focus on the number of years of warranty coverage
4:50 What is covered by the warranty?
5:41 What is excluded from warranty coverage?
6:48 The fine print. Who is the warranty designed to protect?
7:13 An example of what is not covered by warranty
8:58 How improper care and maintenance can void your warranty
10:27 The process for filing a manufacturer warranty claim
11:44 Hiring an independent flooring inspector
13:55 Our mission at Corona Hardwood
14:23 The importance of purchasing all your flooring supplies at one store
`7:03 Your flooring warranty is only as good as the company who sold it to you
Пікірлер: 9
Great information
Thank you 👍🏻
@CoronaHardwood
4 ай бұрын
Thank you for the comment and support.
What flooring would you recommend for a disabled veteran who uses a power wheelchair in the home?
@CoronaHardwood
4 ай бұрын
You would need a floor that is nailed or glued down to your subfloor. Floating floors such as laminate and most Luxury Vinyl Plank products do now perform well over time with heavy rolling loads. With that said there are some brands of Luxury Vinyl that will allow you to glue down the flooring. Hardwood would also be an option to consider. The cost is higher up front, but typically it’s a better long term investment. I hope this helps. If you have additional questions or would like to discuss this further give our store a call and we would be more than happy to help you find a solution for your project.
@nadineleo8533
4 ай бұрын
@@CoronaHardwood Thanks for your response. Would you recommend tile flooring fir the power wheelchair?
@CoronaHardwood
4 ай бұрын
@@nadineleo8533 Sure tile would work well for a wheelchair. The main point is the flooring has to be secured to your subfloor. A floating floor is not recommended. We don't offer tile however, so for that reason I don't recommend it. 🤣😉
What happens when the retailer goes out of business.
@CoronaHardwood
4 ай бұрын
If the retail store you purchase from goes out of business you will not be able to file a claim for warranty coverage with the manufacturer.