This was a HUGE help. Am house sitting and could not figure out the thermostats.... Especially with respect to the GFI ! Yay

Thank you for this Video. I have a older thermostat unit (15++yrs old) in My upstairs bathroom floor that stopped working/heating and needed to figure out what was going on. I contacted the number given in this video and spoke with a gentleman at Warmly Yours. He figured out that the wall thermostat power relay/transistor went bad and that I would need to replace the wall thermostat unit. The guy was great. He offered me a brand new replacement thermostat at 50%. Sold! Done! Fixed! Very Happy! Cheers.

@Warmlyyours

5 жыл бұрын

Glad to hear you had such a pleasant experience with our support team. Hope the floors are just as warm as they were before!

@dibjr

9 ай бұрын

I have the same issue. I measured the load -- floor heating element -- and it is 22.5 ohms. The thermostat turns on the relay as I can hear the relay click, but the contacts appear to not close. I guess it isn't repairable and needs to be replaced.

@Warmlyyours

9 ай бұрын

If you give our tech team a call, they can help you identify whether it does need to be replaced. If it is the model shown in our video, that is most likely the case since it is the older unit that has been out for some time. Feel free to give us a call 24/7 at (800) 875 - 5285

@dibjr

9 ай бұрын

@@Warmlyyours Thank you for your reply. I checked all the connections. I find that if I tap the device fairly heavily, it will work for a cycle. Seems like the relay contacts have failed. I ordered a replacement unit.

Thank you so much for this video. After 3 years of working great my thermostat started doing that weird cycling and clicking thing you talk about at 5:53 in the video where the faceplate stops working with the back plate. This appears to be a problem for lots of people.

Excellent overview. Thank you for making this video!

@Warmlyyours

6 жыл бұрын

Absolutely, thank you for watching!

Thank you so much for making this video!! Christmas Eve here 2022 having a 4 day cold with ice front come thru and thermostat GIF and red came on 20 minutes after turning on. Searched for manual always been in one place. Whala. GONE. After 2 1/2 hours looking for manual, I thought KZread online hoping someone would have done a video. I had turned the infloor off last night at the electrical box. Will go by your words to turn on again and hopefully this will be working soon.

Thank You, the instruction given will be used on my cell phone when I'm next to the Thermostat in my master bath area. Great job!

Thanks! It wasn't my thermostat but I figured it all out thanks to this!

Thank you for this wonderful and very informative video. I had the red light GFI issue and this video helped me resolved the issue without having to do too much digging.

Thank you the GFI is coming on constantly. after I reset it. I'll try the turning off and on the breaker in the basement

moved into a house with this thermostat… had no clue about those side doors. Thought my thermostat was dead, turns out it had a trap door with a switch. Who knew😅

@MarcosCha76

8 ай бұрын

Same for me, lucky I found this

@waxenapple1195

6 ай бұрын

Same! Owned the house for 3 years. Thought it was just broken

Amazing teacher

Great video well done thank you!

Thanks so helpful!!

Thanks! I had the same gfi problem and this solved it! Also learned a couple of programming pointers...

@bamjones491

4 жыл бұрын

DearLoraTV how did you fix the GFI problem

@Warmlyyours

4 жыл бұрын

Vanessa, feel free to give us a call if you're still having issues and we can walk you through it. (800) 875 5285

Great Video! Are all of these TH115-AF-GB-10 / PB112C-GB thermostats interchangeable. NuHeat, Honeywell, Britech, all seem to have the same look and model numbers? Can just the PB112C-GB be ordered as I have power on line, but no power on load and the TH115 faceplate works on another floor.

@Warmlyyours

3 жыл бұрын

They are all manufactured by the same company so yes they are the same thermostat technically. The faceplates for each model should work on another thermostat if it's the same exact model. Thanks for watching!

i have two of these stats in my house. one of my stat screens just went blank and will not turn on? the heat in the floor does not work also. all my electrical breakers are good. any help for this or suggestions

@Warmlyyours

6 жыл бұрын

Hi Anthony, we would recommend calling in to get some help from tech support team. They are available 24/7 and can be reached here at (800) 875 - 5285 (ex 600 during non-business hours). You will most likely need to do an ohms test, if you're able to, head over to any big box store and pick up a digital Ohm meter to help you be prepared for any test you may need to do on the system.

Thank you, sir!🫡

This is a great vid. Warmly Yours, my face plate goes through the 14 1 15 2 and then turns off and cycles again. Is there any chance this could be the female connection? I've also tried another face plate with the same result. Thanks

@Warmlyyours

4 жыл бұрын

Hi Kevin, unfortunately these models do that when they are coming towards the end of their use. This happens when the base is no longer able to communicate with the faceplate. Please give us a call or email us to look into ordering a replacement so you can still enjoy your floor heating! You can reach us at (800) 875 5285 or at sales@warmlyyours.com . Thanks for watching!

Hi, great video. My floor began heating up to an uncomfortable level after years of working perfectly. It is not reacting to the thermostat temperature but only stays at this high temperature. Google inquiries say I probably need to order a new thermostat (10 years old). What are your thoughts?

@Warmlyyours

3 жыл бұрын

Hi Anita, It definitely sounds like it might be time to order a new thermostat. It also could be something wrong with the floor sensor if you have it operating on this setting. Please give our tech team a call to discuss further - 800 875 5285. They're available 24/7 and can help you figure out what may be causing it.

Just watched this video hoping to find out why when I press the increase/decrease temperature buttons there is a delay and sometimes I have to keep pushing the buttons before it lights up and begins to increase or decrease the temperature. I have a TH115/A/F/AF and have had for several years. Could it be a battery issue? Thank you

@Warmlyyours

3 жыл бұрын

Hi Gail, I would recommend you give our tech team a call so they can help you diagnose what might be wrong with this unit. We have not sold this model for several years so if it does need to be replaced, they can help you with that as well. You can reach us at (800) 875 5285. Good luck!

I can't seem to find any help when my screen shows LO. No one seems to address this issue and how to fix it.

@Warmlyyours

5 жыл бұрын

Hi there, we have a thermostat manual for this particular model. You can find mor information about the "LO" error message here: www.warmlyyours.com/en-US/publications/INSTALL-TH115-AF-GA-08-A.pdf It looks like this happens when "the measure temperature is below the display range. Heating is activated." Hope that helps and thanks for watching!

We've had a number of power outages this past winter/spring and last evening I noticed our bathroom floor thermostat flashing 14/15 and every other symbol on the screen. Perhaps the unit needs replacing as it's old or the power surge when BC Hydro connects again has zapped it. I've tried to reset with no luck -- I didn't realise I could take the control panel off so I'll start there. Is there a battery which operates this kind of control?

@Warmlyyours

2 жыл бұрын

Hi TE, This video shows an older model we used to offer. We recommend switching it out for the newer model since this one may be beginning to fail. It is probably time for a replacement. You can learn more about the new floor heating thermostats here: www.warmlyyours.com/en-US/floor-heating/thermostats

Hi, how do you decrease or turn off the floor temperature? I have noticed that my hydro bill is double since i moved into a new condo with floor heating in 2 bathrooms.

@Warmlyyours

2 жыл бұрын

Hi Lilian, we only deal with electric systems and not hydronic. But there should still be a control for your system where you turn it off.

My GFI is tripping. After following your steps, the thermostat comes on and starts warming, but after 1.5-2 mins the GFI trips again. Is it possible the GFI is getting sensitive and needs to be replaced? I would assume if there is an actual ground fault it would trip immediately. Thanks for any help you can provide.

@Warmlyyours

3 жыл бұрын

Hi Robert, Please give our teach team a call so they can help you figure out what might be causing this. They're available 24/7, even during holidays, to assist over the phone. You can reach us at (800) 875 - 5285 and just ask for tech support - our team will help you get a tech ticket started so when you're transferred over to a tech rep they'll have all your info there.

My thermostat has shows a standby light instead of off at the power switch. The thermostat goes to stand by by itself at least once a year. Why?

@Warmlyyours

5 жыл бұрын

Hi Lisa, It's most likely GFI red light on old th115 unit, not a standby light. If it happens just once a year or so, it can be just a power surge. As long as it resets, should be all good. Please, feel free to give us a call to talk to our tech team directly if it is affecting the usability of the system: (800) 875-5285

Just installed. Temp on manual mode. Won’t go above 87F on stone floor. Please advise. Thank you

@Warmlyyours

4 жыл бұрын

Ann, we would need to know what the subfloor is for this room. If it is a concrete slab without cork or cerazorb between the wire and the slab, that may be the max temperature possible. If this is not the case, please give out teach team a call at (800) 875 - 285 so we can help better identify the problem. Thanks for watching!

I have the same model. The GFI light is not being stay on, its blinking and it contunues no matter what I do. How can I fix this?

@Warmlyyours

5 жыл бұрын

Hi Hyo, Please give us a call at (800) 875 -5285 so we can help you fix this. Our tech team will be able to walk you through some tests to help figure this out over the phone. Thank you!

Thanks!

Thank you but we have a problem with our thermostat There is a red light on top of the unit and it is not working properly. Do you what this means?

@Warmlyyours

7 ай бұрын

Hi Cynthia, It would be best to give our tech team a call so we can properly diagnose what the cause may be. You can reach our tech support team 24/7 at (800) 875 - 5285.

I just turned on my unit, after leaving it off all summer and noticed that it makings a 'tick' sound about every 30 min or so. It may do it all the time, but it's really noticeable at night when I am trying to sleep. I can't recall if it has always done this or whether this is new. I have had my thermostat replaced once in the 7 years I've had the system. Any thoughts?

@Warmlyyours

4 жыл бұрын

Hi there, I would recommend you give our tech support team a call so they can help you solve this. You can give us a call at (800) 875 5285

@megabyte7047

4 жыл бұрын

@@Warmlyyours Thx, I actually figured it out, thx to your video (I watched it a couple times). I had two start and stop times, basically set for all day, so I just set up one 6-9 am time and all seems to be working fine.

What happens when the whole unit has zero display, but is still in the on position?

@Warmlyyours

4 жыл бұрын

Hi Michael, I'd recommend you give our tech team a call so we can help you figure out what may be going wrong with this unit. You can reach them 24/7 at (800) 875 - 5285, thanks for watching!

Hi, I DO NOT wish to program anything- I just want to simply turn in the warm floor, and then when I’m done... turn it off How can I do that?

@Warmlyyours

4 жыл бұрын

Hi Steven, we'd recommend our non-programmable thermostat for floor heating, the nTrust: www.warmlyyours.com/products/code/UTN4-4999

I have a easy heat system and i think the thermostat is bad, It is a FTS-2 themostat but is there a replacement for that unit. Thanks

@Warmlyyours

Жыл бұрын

We're not familiar with that model as we did not offer it in the past with this previous thermostat line. If it is a floor heating thermostat, one of our current models should be able to replace it. If you give our tech team a call, they can walk you through the steps to test your current one, see what might be causing the issue and help you order a replacement. (800) 875 5285 - our tech team is available 24/7.

Hi there. I tried using a new face plate and am still encountering the 14, 15.1, etc I think resetting and heated floors will not turn on. Do you know what the issue might be?

@Warmlyyours

4 жыл бұрын

Hi Krista, I checked with our tech team and unfortunately the model does this when it is coming to the end of it's life. A replacement will need to be ordered as the base can no longer communicate with the faceplate. Please give us a call or email us to look into ordering a replacement so you can still enjoy your floor heating! You can reach us at (800) 875 5285 or at sales@warmlyyours.com . Thanks for watching!

@kristaneil2744

4 жыл бұрын

Thank you!

Just bought a house with this system installed. Even after I toggle the switch from off to on I don't see anything on the thermostat screen. We did have a couple of micro power outages for like 2 seconds. Not sure if that could have damaged the thermostat. Any suggestions to troubleshoot a dead thermostat screen?

@Warmlyyours

2 жыл бұрын

Hi, it sounds like the unit may not be working anymore. Please contact our tech team so they can help you troubleshoot it or if needed figure out a replacement. You can reach us 24/7 at 800 875 5285.

@MarkusAvrelius

2 жыл бұрын

Also you can check the circuit breaker in your electrical panel and see if it's tripped.

I am on 3rd Nuheat thermostat "flashing/resetting itself" , Nuheat customer service says these thermostats last 3-5 years. avoid Nuheat thermostat.

Great video but I'm not seeing an issue that I am having. For some reason my floor isn't heating up. I've tried resetting from scratch and it always defaults back to 20 degrees Celsius (I'm in Canada). I try using the arrows and the manual mode but it won't increase the heat at all. The floor feels cold.

@murrayhatfield4747

3 жыл бұрын

Oh this unit is likely about 12 years old. It came with the house.

@Warmlyyours

3 жыл бұрын

Hi Murray, it may not be the thermostat alone if the system is 12 years old, it is also possible it's time to replace the thermostat. But please give our tech team a call and they can walk you through the troubleshooting steps to help identify what the issue may be. You can reach us 24/7 at (800) 875 5285.

@erny402

3 жыл бұрын

Hi! Did you got a fix for that issue? I have the same problem! Thanks@

@Warmlyyours

3 жыл бұрын

Hi, if you're experiencing the same issue, please give our tech team a call at (800) 875 5285 and they'll be able to assist you. Thanks!

I have the exact same thermostat and the red. Blink and light will not go away. I shut my power off to reset it as ststedcin the video. It just keeps blinking red and GFI blinks

@Warmlyyours

8 ай бұрын

We'd recommend that you give our tech team a call then so they can better diagnose what the issue may be. You can reach them 24/7 at (800) 875 5285

We have this thermostat and the clicking when it turns on is so loud! Is there an option that is more silent when the floor cycles on? It is in our master bath and wakes me.

@Warmlyyours

3 жыл бұрын

Hi Jessica, we are not aware of a quieter option as the thermostat itself is manufactured by OJ. If you do have this type of thermostat still in use, you could qualify for an upgrade at a discount. Feel free to give us a call at 800 875 5285 if you have any other questions.

@jessicahowe2979

3 жыл бұрын

@@Warmlyyours I did a little research and a solid state relay smart thermostat seems to solve the click issue. Not sure if you have experience with a particular brand.

Great video. My thermostat reboots each time it tried to turn on the heat on the floor. Is there a solution for that issue?

@Warmlyyours

5 жыл бұрын

Hi Scott, I reached out to our Tech team and it sounds like the thermostat needs to be replaced. Please feel free to give us a call at (800) 875 -5285 . Thank you!

I have the same oke but honeywell I'm not getting any codes.. it's just keeps resetting by itself, I did everything

@Warmlyyours

2 жыл бұрын

Hi Cody, I'd recommend giving our tech support team a call - it might be time for a replacement since these are older units for these systems. You can reach us at (800) 875 5285

My thermostat keeps resetting even though it is tightly installed on the wall…does it need replacing

@Warmlyyours

Жыл бұрын

If you have this model shown in the video, it is likely old enough to be replaced. But we can't diagnose without having more info, please give our tech team a call with your order # ready so they can look the project up in the system - (800) 875 5285

Hi. My thermostat won’t turn on. Flipped the breaker. No difference. Thoughts? Wires and connection look good. Is there a battery?

@Warmlyyours

9 ай бұрын

If this video didn't help you identify the issue, please feel free to contact our 24/7 tech support team. Call us at (800) 875 5285.

@angstfree2008

9 ай бұрын

The base plate looks to have been fried.

Mine reaches temp and may hold for a day and goes down to mid 60.. in Manual mode.. Has been in for 15 years..

@Warmlyyours

7 ай бұрын

We'd advise that you give our tech support team a call to help diagnose this. They can be reached 24/7 at (800) 875 - 5285. Be sure to have your order # ready if possible so they can look up your system in our database.

What if the screen is off and will not turn back on when switched on??

@Warmlyyours

Жыл бұрын

Assure that the circuit breaker is functioning correctly, turn the breaker off for a few minutes and then back on. Then try to turn the TH115 on. If the screen is still blank, remove the thermostat from the wall and test for supply power from the breaker at the rear of the thermostat. If the thermostat is getting power and it is still blank, then the thermostat will need to be replaced.

Mine doesn’t have those wires for the er message

@Warmlyyours

Жыл бұрын

The ER message sometimes occurs when the TH115 -series thermostat expects to read a floor sensor and cannot. If those wires are not installed, then the thermostat is likely running in 'A' (ambient) mode.

What does the A Mean?

@Warmlyyours

Жыл бұрын

The A in the bottom right corner stands for "Ambient". You can choose how the thermostat adjusts for heating between "floor" and "ambient". Ambient means it will take a reading of the air temperature rather than reading the floor sensor temperature to adjust for heating.

Happy Happy Joy Joy music is ok if there is no narration, but please, when there is narration or a person speaking on screen, please forget about the music. Thanks

How do I shut it off totally

@Warmlyyours

Жыл бұрын

You can switch it off either at the switch on the upper left side (under the winged door) of the TH115 -series thermostat, or you can turn off the circuit breaker to the system.

I got a newer one but now I get an ER code

@Warmlyyours

2 жыл бұрын

Again, please give our tech support team a call so they can further assist. They're available 24/7 at (800) 875 5285. The Error code can be for a multitude of reasons so they'll need to troubleshoot with you what it could be before a solution can be offered.

I have these in my home AND THEY DO NOT WORK!! they jump from 72f to 84f all the time. No good!!!!

@Warmlyyours

3 жыл бұрын

Hi Yvonne, If it is not working and it's a model you purchased from WarmlyYours, please feel free to give us a call and our tech support team will help you diagnose the issue. These models have not been sold in several years so it is also possible that it is simply time to replace it - but our team can help you figure out if that is the case over the phone. You can reach us at (800) 875 - 5285

If this were an "A" you'd see an "A" there? What does that mean?

@Warmlyyours

3 жыл бұрын

Hi Katee, Floor heating thermostats typically have 2 different settings: floor temperature and ambient temperature. Since the thermostat in the video showed an "F", Scott was noting that a thermostat running on ambient temperature would display an "A" in that same spot. Hope that answers your question!

I have had this thermostat since december of 2014 and never had a problem. Today the thermostat is blinking the vacation symbol and it will not do anything at all. bathroom is now freezing cold. A remote control was never added and nothing has been changed.

@Warmlyyours

5 жыл бұрын

Hi John, definitely give our tech support team a call so they can help you figure out why this has suddenly changed without you re-programming the thermostat. Tech support is available 24/7 at (800) 875 5285. If you reach us during business hours, just be sure to indicate that you need troubleshooting help with thermostat.

@moeghafffari

5 жыл бұрын

I have the same problem with my Nuheat thermostat. A friend who knows these thermostats says it is an "date obsolescence software bug" forcing you to buy a new thermostat. I am on my 3rd thermostat in 7 years. Try using other brands if you can and hope for best.

@jayjosh8400

4 жыл бұрын

I have exactly same thermo states .stop working Do i need to replace it .Could i order one from u guys ?

@Warmlyyours

4 жыл бұрын

Hi Jay, Please give our tech support team a call to help you figure out what could be wrong. You can reach them 24/7 @ (800) 875 - 5285. Thank you!

Nou yes excuse