Fix your HP printer not picking up paper | HP Support

Тәжірибелік нұсқаулар және стиль

This video shows how to fix your printer when it won't pick up paper from the input tray. You might also receive an Out of Paper error message on the printer control panel or on your computer. Follow the steps in this video to resume printing with ease.
Chapters:
00:00 Introduction
00:18 Reset the printer
00:49 Load paper
01:27 Print a test page
01:57 Check the condition of the paper
02:02 Check inside the paper tray
02:21 Examine and load the paper sheets
03:25 Remove any debris from the paper path
03:30 Check the input tray
04:12 Remove debris from the input tray
05:59 Clean the rollers
06:28 Locate and clean the paper pick rollers
08:41 Slowly push the paper further into the printer
09:16 Try printing the original document again
09:43 Adjust the print settings in the print driver
10:41 Service the printer
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This video was produced by HP.
Fix your HP printer not picking up paper | HP Support
• Fix your HP printer no...

Пікірлер: 329

  • @hnn1335
    @hnn13352 жыл бұрын

    Im gonna smash my printer

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Hnn May I know the complete model number of your printer?

  • @TeaParty1776

    @TeaParty1776

    2 жыл бұрын

    Use a sufficiently heavy sledgehammer and scream, "Cowabunga!"

  • @ilovedisventurecamptomjake

    @ilovedisventurecamptomjake

    Жыл бұрын

    Bro it’s 2023

  • @soundaryaachandha4397

    @soundaryaachandha4397

    Жыл бұрын

    Hp printer is the worst printer i have ever experienced. Cost 25000.. but no use

  • @LowHangingShakespeare

    @LowHangingShakespeare

    Жыл бұрын

    Just smashed mine lol

  • @aubzsantiago
    @aubzsantiago Жыл бұрын

    We almost bought a new printer because it won't pull the paper out to print anymore! Glad I saw this vid and went to check on the paper tray. Turns out, a small roll of paper was stuck inside causing the problem. Problem solved! Thanks!

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Aubrey, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @rannamonzon4070
    @rannamonzon40703 жыл бұрын

    Thank you so much! This video was very helpful and it saved me from unnecessary costs of repair. Turned out that a pencil fell inside the paper area. I should’ve thought of it earlier, felt stupid but thanks! 😂

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Ranna Monzon Glad to know that the video has helped you fix the issue.

  • @beatrizrivera4592
    @beatrizrivera4592 Жыл бұрын

    I have had this problem for so long. Cleaning the rollers did the job for me. Thanks for this info! Really helpful.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Beatriz, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

  • @ivoryrosegrowswild9491
    @ivoryrosegrowswild94912 жыл бұрын

    thanks to this video I was able to fix my printer. I had a crystal bracelet that fell between the rollers and wouldn't pull paper to print. I got it out and now I got a shit ton to print now. lol thanks for sharing

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    Hi Ivory, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

  • @rajasekhar-ec8kx
    @rajasekhar-ec8kx Жыл бұрын

    I cleaned the rollers now its working..thank you so much...

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Raja, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Akhil_HP Social Media Tech Support

  • @michellescn1354
    @michellescn13543 жыл бұрын

    So my little sister couldn’t find her new eraser....guess where I found it after so much work.😐

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Michelle scn Glad to know that the video has helped you fix the issue.

  • @kaylasanoir832

    @kaylasanoir832

    3 жыл бұрын

    How did you get the easer out ? I can’t seem to get anything small enough to get it out

  • @makrissaellainebundang7814

    @makrissaellainebundang7814

    3 жыл бұрын

    God. Lifesaver.

  • @mayahany6021

    @mayahany6021

    2 жыл бұрын

    I CAN'T BELIEVE WHAT JUST HAPPENED TO ME I read this comment and thought it was hilarious then I tried to do as they did in the video as I was desperate to make it work again. So I turned the printer to find out that MY ERASER was in it all this time too!! I have been looking for it for more than a week!! It's actually weird cause I have been using the printer all this time too!! Poor printer suffered a lot😂

  • @thesharinganx

    @thesharinganx

    2 жыл бұрын

    Eraser is nice imagine mine... THERES DAMN NEEDLE HUNDREDS OF THEM

  • @marcon440
    @marcon440 Жыл бұрын

    I confirm that cleaning the rollers solved the problem on HP 5740. Thank you.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Marco, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @barbmccall2665
    @barbmccall26653 жыл бұрын

    My paper was going into the printer crooked and did everything you said and finally I found the roller that was causing the problem. I had to lift up my printer and pull the photo tray out and clean those roller under the tray and finally my paper tray worked. Yeah!

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Barb McCall I am glad to know that your issue is fixed.

  • @engraciaarellano7284
    @engraciaarellano72842 жыл бұрын

    Very helpful! Thank you 👍🏻

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Engracia Arellano Glad to know that the video has helped you fix the issue!!

  • @taoufikelgarb7187

    @taoufikelgarb7187

    Жыл бұрын

    @@HPSupport aaaaaaaaaaaaaaaaaaaaààaaaaaaaaààaaàaaaà At aàa1 WWE wrestlers see

  • @stanleyprinz7425
    @stanleyprinz74252 жыл бұрын

    Thank you so much....it really solved my problem of my printer....you helped me a lot

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Stanley Prinz Glad to know that the video has helped you fix the issue.

  • @nerolicompletecreme
    @nerolicompletecreme Жыл бұрын

    Yesssss cleaning those rollers did it for me so happy thank you ❤

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Neroli, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @jeremiahfranz6286
    @jeremiahfranz62862 жыл бұрын

    Every hp printer I've had is pretty much a pos after a few years of very light use. I accept it as my fault for continuing to purchase.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Jeremiah Franz May i know the complete model number of your printer and could you please elaborate the issue you are experiencing on it?

  • @imisstoronto3121

    @imisstoronto3121

    2 жыл бұрын

    I feel the same way. WHY do I keep buying them?

  • @captainboing

    @captainboing

    2 жыл бұрын

    Precisely what I have learned today. not even two years old, my MFP178 is now junk because of a tiny spring in the paper pickup roller clutch (false "paper jam in tray" error). It will cost me almost the purchase price to repair this toner-glutton. A lesson learned; HP is not a great brand now. Never again HP, a fanboi lost. I *always* had HP printers... my laserjet 5m must be 20 years old and it still just slogs away like a faithful old hound with never a moments trouble.

  • @noorhawadh3615
    @noorhawadh36157 ай бұрын

    الله يسعدك ع هالمقطع ماتوقعت طابعتي تشتغل ,جزاك الله خيراً

  • @HPSupport

    @HPSupport

    7 ай бұрын

    مرحبا ، شكرا للاتصال بدعم الوسائط الاجتماعية العالمية من HP! يسعدنا أن نسمع أن الفيديو كان مفيدا جدا لك! إذا كنت بحاجة إلى أي مساعدة في المستقبل ، يمكنك دائما العودة إلينا. شكرا لكونك أحد عملاء HP الكرام. أتمنى لك يوما رائعا! يتعلق دعم HP

  • @mikaboo2521
    @mikaboo25212 жыл бұрын

    Wow! Thank you! Found a small screw driver back there lol

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    Hi Timika, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

  • @bellissima93
    @bellissima933 жыл бұрын

    thank you so much for help!

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Tiny Elephant Glad to know that the video has helped you fix the issue.

  • @musthafausman1262
    @musthafausman12629 ай бұрын

    cleaned the rubber rollers working now thanks

  • @shripadmakuslekar7631
    @shripadmakuslekar763111 ай бұрын

    Thank you... A very helpful video

  • @vishnuprvn
    @vishnuprvn2 жыл бұрын

    Thank you for the steps..

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Vishnuprvn You're most welcome.

  • @desiraykarmy6443
    @desiraykarmy644310 ай бұрын

    Many thanks 😊

  • @DullChimp
    @DullChimp Жыл бұрын

    Just watched this video and went through all the suggestions, but nothing worked. Decided to try and feed stiffer card through as that would give more grip. It worked and I found out what the problem was as a large wasp emerged, smeared up the page in a most ghastly display of mangled body parts and a rather voluminous amount of insect fluids!

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Kit, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @lazymoriisie
    @lazymoriisie2 жыл бұрын

    Thank youu!! so much

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Marian Jay Tan Glad to know that the video has helped you fix the issue!!

  • @saptarshismartphone2379
    @saptarshismartphone23792 жыл бұрын

    It helped. Thanks.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Saptarshi Smartphone Glad to know that the video has helped you fix the issue.

  • @shudson0223
    @shudson02235 ай бұрын

    The solution you stated work. Thank you so much!! I was on the verge of buying a new printer.

  • @HPSupport

    @HPSupport

    5 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

  • @taboo8614
    @taboo86145 күн бұрын

    Wow, I’m shocked this fixed my issue. I just had to clean my rollers

  • @peterXC
    @peterXC14 күн бұрын

    Thank you!

  • @Dynamicsimpson
    @Dynamicsimpson2 жыл бұрын

    Thank you, very helpful guide as my graphics tablet stylus was trapped in the printer and I followed the instructions in the video and found the problem.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    Hi Kevin, thanks for contacting HP! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - HP Social Media Tech Support

  • @murpheousagbokhaiogbonna3534
    @murpheousagbokhaiogbonna35342 жыл бұрын

    Worked thank you

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Murpheous Agbokhai Ogbonna Glad to know that the video has helped you fix the issue!!

  • @RajeshTN2023
    @RajeshTN20232 жыл бұрын

    This worked. Thank u

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Rajesh K Glad to know that the video has helped you fix the issue!!

  • @youknowamfly
    @youknowamfly Жыл бұрын

    Life saver 🙂

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Barnel, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

  • @karshi1290
    @karshi1290 Жыл бұрын

    thank you..!So, I found out my toddler put a small toy puzzle inside haha no more paper feed issue

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Karshi, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

  • @glenncummings1326

    @glenncummings1326

    7 ай бұрын

    When my kids were young, a disassembly of our VHS VCR revealed small toys.

  • @kg3474
    @kg3474 Жыл бұрын

    thank you!

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @sachintrivedi6963
    @sachintrivedi69633 жыл бұрын

    Thanks

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Sachin trivedi Welcome!!

  • @ginanwankwo3589
    @ginanwankwo3589 Жыл бұрын

    Thank you, this was helpful. pen fell into my printer

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Gina, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @sabinatagayeva1744
    @sabinatagayeva1744 Жыл бұрын

    For two years I couldn't use my printer as it didn't get the paper inside. Now after watching this video I fixed my printer thank God. I found my little sisters letter toys inside 😂😂😂😂

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Sabina, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

  • @delfvinskay1589
    @delfvinskay1589 Жыл бұрын

    Thanks helpful

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Delf, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @Kat-n-Ollie
    @Kat-n-Ollie25 күн бұрын

    HP has the most touchy printers. Once I smash this one I will never get another!

  • @cookmunch242
    @cookmunch242 Жыл бұрын

    Helpfull

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @user-mw6gv7fk7z
    @user-mw6gv7fk7z11 ай бұрын

    Pick-up rollers on my Officejet 7000 does not turn down to touch the paper and both Power and Resume buttons are blinking Clean and reset does not help, maybe some gear inside is broken so pickup rollers does not move?

  • @HPSupport

    @HPSupport

    11 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pickup issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3OTULAe Binu-HP Social Media Tech Support

  • @nancydsouza1094
    @nancydsouza1094 Жыл бұрын

    Thank you for the useful tips. I found my missing pencil inside the scanner machine n that is the reason why scanner is not working to grab the paper.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Nancy, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @danielleb.7107
    @danielleb.7107 Жыл бұрын

    Thank you so much there was a pen where the rollers were.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Danielle, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @abdulaziztawffeq7214
    @abdulaziztawffeq72142 жыл бұрын

    The reset worked well. Thank you

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Abdulaziz Tawffeq Glad to know that video has helped you fix the issue!!

  • @bartek...
    @bartek... Жыл бұрын

    Unpluging cable from both sides was a brilliant idea!!! Me stupid was always disconecting it only from one side and often power cord was not restarted. It was save my day. I was never expecting that some data or electricity may leftover in powercord and interfere with process. At first I was connecting printer afte 15 seconds, but after rewatching carefully video again, I've concentrate on connecting back power cord. Those HP printers are so amazing, smard power cord and great HOWTO video where user is treated like intelligent specie. Seriously.... I'll never buy garbage from HP again.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Is your issue fixed or you are experiencing same issue? Let me know! Binu_HP Social Media Tech Support

  • @Ijustexistokaynoquestionpls
    @Ijustexistokaynoquestionpls Жыл бұрын

    I was printing something and when it came out another paper was coming through and I closed it when the paper was halfway through so it stopped now my printer is making noises when it’s on and it won’t print(the paper won’t come out)

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3lMz1tu Binu-HP Social Media Tech Support

  • @Ijustexistokaynoquestionpls

    @Ijustexistokaynoquestionpls

    Жыл бұрын

    @@HPSupport I got it out but thank you

  • @HPSupport

    @HPSupport

    Жыл бұрын

    We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

  • @daniel_dp
    @daniel_dp8 ай бұрын

    8:53 - I've been manually feeding the paper like this for more than a year. I've tried everything listed in this video and more. I'm one step away from getting a new printer 😥

  • @HPSupport

    @HPSupport

    8 ай бұрын

    Hi Daniel, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pickup issue on your printer. I will do my best to assist you. May I know the printer you are using? Are you receiving any error message? Please let us know! Binu-HP Social Media Tech Support

  • @marieandricks5951
    @marieandricks59512 жыл бұрын

    My HP officejet Pro L7580 will not grab the paper right and pulls it to the right and instantly jams up each time and then says that it is out of paper. I have at least 25 blank new sheets in tray 1 at each times. I have also looked for paper jams in the printer itself. When I pull the jammed paper out it most of the time the printer gets stuck on alignment printer then eventually fails. The problem never gets fixed. I have tried cleaning rollers etc. Only thing I did different was change out empty 88XL ink cartridges for new ones.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Marie Andricks Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3vofWm0

  • @marieandricks5951

    @marieandricks5951

    2 жыл бұрын

    @@HPSupport I have done this and it has not fixed the problem. Do you have anymore suggestions? I really hate to be out the money that I spent on the new ink. Thanks.

  • @NiftyPattern
    @NiftyPattern2 жыл бұрын

    It helped me resolve the issue as some tablets had stuck between roller and was not pulling the paper. Thanks

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Kiran S Glad to know that the video has helped you fix the issue!!

  • @deadlyfun1494
    @deadlyfun1494 Жыл бұрын

    a pencil fell in thanks. for the help sir

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @itzdeb1216
    @itzdeb12169 ай бұрын

    I have followed these steps exactly and still have a problem. My rollers will not pick up the paper. I am using an HP 7520

  • @HPSupport

    @HPSupport

    9 ай бұрын

    Hi Debbie, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pickup issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3POFfGu Binu-HP Social Media Tech Support

  • @Iliketoeatgoodfood
    @Iliketoeatgoodfood3 жыл бұрын

    My printer printed the printer status sheet, but when I am trying to print something via my mobile it isnt taking up the paper. Kindly help. I have a deskjet 5085 model !!

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Chillin Paradise Please refer to the instructions under this document to fix this issue: bit.ly/354jg7B

  • @THEBATOKE
    @THEBATOKE3 жыл бұрын

    I found a milky bar 😂

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +CULLOBSIDAN Glad to know that the video has helped you fix the issue.

  • @deepakchowdhury3354
    @deepakchowdhury33542 жыл бұрын

    I bought a new HP DeskJet 2332 Printer from Amazon. And it's not working Power Button is blinking and Resume and both Cartridge light is on continuosly. Please help me

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Deepak Chowdhury Please refer to the instructions mentioned under this document to fix this issue: bit.ly/32n3cj0

  • @petrichor7121
    @petrichor71213 жыл бұрын

    I have a Deskjet 4480 and it won't pick up the paper although I've cleaned the rollers and I don't see any debris in it.. please help!

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Petri Chor Please refer to the instructions under this document to fix this issue: bit.ly/3uisAyF

  • @petrichor7121

    @petrichor7121

    3 жыл бұрын

    @@HPSupport Thank you for the response, but having tried all those recommendations it would appear that the printer is simply not compatible with the OS that I'm using. (Windows 10 64 bit). If that is the case, is there an available fix for this? I recently bought XL ink cartridges for the printer which were extremely expensive and are not returnable.. very distressing with a critical presentation coming up!

  • @choomanfoo
    @choomanfoo Жыл бұрын

    I've just found out how my hamster mysteriously disappeared 3 months ago, thank you!

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @SA-fv1hy
    @SA-fv1hy5 ай бұрын

    I have a 5540 and it allows me to print when i use to print past papers but when i go on the hp smart app it says the tray is empty or open when i have brand new printer paper loaded in and when i try to print documents it says Tray empty or open

  • @HPSupport

    @HPSupport

    5 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving 'A paper tray is open' error on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/4biSUiV Regards, HP Support

  • @mobolanleanimashaun5498
    @mobolanleanimashaun5498 Жыл бұрын

    Very helpful. A pencil fell into it😂

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Mobolanle, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @THEEND-go3oz
    @THEEND-go3oz4 ай бұрын

    My printer is a hp5107 and it might be a paper jam or its showing me a waring?

  • @HPSupport

    @HPSupport

    4 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/49DJNIB Regards, HP Support

  • @fernandotejeda2238
    @fernandotejeda223811 ай бұрын

    I have the 4155 but after cleaning the rollers now it just feeds the paper crooked and jams inside

  • @HPSupport

    @HPSupport

    11 ай бұрын

    Hi Fernando, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pickup issue on your HP DeskJet Plus 4155 All-in-One Printer I will do my best to assist you. Perform the following tasks in the order given under the document. Use the printer after each task to see if the issue is resolved: bit.ly/3YVZxBA Binu-HP Social Media Tech Support

  • @Momcblog1961
    @Momcblog19613 жыл бұрын

    i have problem in printing my hp deskjet 3630. i just replaced the blank ink then i can not print anymore

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +MomC Largo - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady?

  • @carmelitaweland1107
    @carmelitaweland11078 ай бұрын

    How do I know that I am not in airplane mode, wireless switch is turned on, restart router so I can be connected using this hp laptop, while I am using now this apple iPad. Ty. God bless for your help.

  • @HPSupport

    @HPSupport

    8 ай бұрын

    Hi Carmelita, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/47uFZYG Binu-HP Social Media Tech Support

  • @rasheedmohammed2179
    @rasheedmohammed21793 жыл бұрын

    The auto-feeder on my HP4650 printer stopped working and I cannot figure out what the problem is. Can anyone assist?

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Rasheed Mohammed Please refer to the instructions under this document to fix this issue: bit.ly/3fmAT7X

  • @juliusortiz6804
    @juliusortiz6804 Жыл бұрын

    The printer shown in this video is the Officejet 2620

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Julius, thanks for contacting! You are correct. The printer is HP Officejet 2620! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

  • @poushanidasgupta2462
    @poushanidasgupta2462Ай бұрын

    I have hp deskjet ink Advantage 4165 printer....even though paper is loaded , the printer cant detect it and ask to load paper.....i have followed tye process shown in this vedio but its not working

  • @HPSupport

    @HPSupport

    Ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving a paper pickup issue on your printer. I will do my best to assist you. Perform the following tasks in the order given under this document. Use the printer after each task to see if the issue is resolved: hp.care/6052YUJ62 Regards, HP Support

  • @putzsano898
    @putzsano8982 жыл бұрын

    my HP 615 printer is jammed. I followed your instruction but i cannot find the latch at the back

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Putz Sano Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2JXqTC3

  • @jimmyj816
    @jimmyj8162 жыл бұрын

    I am going to check anyway but my problem is the printer (HP 2600) doesn't take the paper all the time. Sometimes I had to wiggle the paper and the printer takes it.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +jimmy j Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2xRrBsC

  • @user-rs2bc7wm7d
    @user-rs2bc7wm7d11 ай бұрын

    Is it normal for it to throq black ink with no cartridges in it????

  • @HPSupport

    @HPSupport

    11 ай бұрын

    Hi Rocio, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu-HP Social Media Tech Support

  • @lewiskelly14
    @lewiskelly14 Жыл бұрын

    I would not call turning it off and on again as a reset - that is a reboot, which is very different

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Lewis, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu - Social Media Tech Support

  • @captainboing
    @captainboing2 жыл бұрын

    yeah... what this vid doesn't cover is crappy design where the whole printer becomes junk because of a tiny spring going weak in the pickup roller clutch and repair will cost similar to the original price of the printer, which means I have to buy my less-than-two-years-old printer all over again but this time without the hindrance of warranties or any distracting paperwork like that. Very disappointed with my MFP178 - never done a days work in it's (short) life, hideously expensive cartridges with laughable copy yields and now it is land-fill because of sh1tty design... I used to rate HP and have a sturdy laserjet 5m in the workshop that just works and has done for 20 years. Seems HP has lost sight of the rabbit. I bought HP on the back of the 5m. I was wrong... so wrong. just mass produced cheap re-badged garbage now.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +captainboing Please contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

  • @kyajohnson6801

    @kyajohnson6801

    Жыл бұрын

    I think I’m having the same problem because there’s nothing in the paper tray, I cleaned it and I’ve tried all of these things and nothing is working.

  • @bhoot1702
    @bhoot170211 ай бұрын

    So, after how many months we are to service or clean the printer from inside? Printer name: Smart Tank 500

  • @HPSupport

    @HPSupport

    11 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about cleaning the printer. I will do my best to assist you. Clean the interior of the printer every 6 months or 300 hours of operation, whichever comes first. Clean and remove paper waste, dirt, dust and ribbon shreds. suction nozzle. Do not clean any interior working parts with the suction nozzle to avoid possible damage to the printer. Binu-HP Social Media Tech Support

  • @rubydevonshire5444
    @rubydevonshire54442 жыл бұрын

    Hp envy 6000e series paper jam

  • @rubydevonshire5444

    @rubydevonshire5444

    2 жыл бұрын

    How do I fix this paper jam

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Ruby Devonshire Please perform the steps mentioned under this document to fix the issue: bit.ly/33BrgiN

  • @Melissa-de5eg
    @Melissa-de5eg Жыл бұрын

    I've tried absolutely everything and I'm getting the same issue: the paper starts to get fed into the tray, then stops, yet the printer keeps printing onto nothing (wasting all my ink) and the second I cancel the job the paper goes through (blank) no problem. Please send help.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Melissa, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pick up issue on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Binu-HP Social Media Tech Support

  • @Melissa-de5eg

    @Melissa-de5eg

    Жыл бұрын

    I have the HP Deskjet 2722e

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3YVZxBA Binu-HP Social Media Tech Support

  • @Everyoneluvsella
    @Everyoneluvsella Жыл бұрын

    I was vey confuse why this was happening for weeks. So I do everything you say till I get to that remove debris from the input tray. I look on there, and yk those paper claw/nail things people would make in elementary school? THAT WHOLE THING WAS IN THE TRAY 😔😔😔

  • @Everyoneluvsella

    @Everyoneluvsella

    Жыл бұрын

    I got it out btw, and know I can print my hello kitty stuff 🤭

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

  • @prairiepanda
    @prairiepanda3 жыл бұрын

    My printer will pick up paper for the first page no problem, but then it won't pick up the second page. If I pull the paper out and put it back in, it prints no problem. But then I have to repeat it for every page that follows. Very frustrating!

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +prairiepanda May I know the complete model number of your printer so that we can check the details for you?

  • @prairiepanda

    @prairiepanda

    3 жыл бұрын

    @@HPSupport it's a Deskjet 2655

  • @nayanranjan3688
    @nayanranjan3688 Жыл бұрын

    I have HP Smart tank 516 printer . This printer easily print A4 size paper but this printer can not pull 180 GSM photo paper automatically . So how to fix it . Please help me.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Nayan, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in printing on 180 GSM photo paper automatically. I will do my best to assist you. Please refer 'Paper handling' under the specification page to know about supported paper types: bit.ly/3CUD9iI Binu_HP Social Media Tech Support

  • @rizamarguazon4007
    @rizamarguazon4007Ай бұрын

    How about the photo paper hard to feed

  • @HPSupport

    @HPSupport

    29 күн бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper feed issue on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Regards, HP Support

  • @niktatags195
    @niktatags195 Жыл бұрын

    Why my hp printer 2135 is blinking all light even the power supply is blinking too. What is the problem please help me my thesis is coming

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting! I understand that you are experiencing a blinking light issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Snd9Ch Binu - Social Media Tech Support

  • @vsayush222
    @vsayush2222 жыл бұрын

    4:27 and what about ink tank printers?

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +VS AYUSH 222 Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3LGzQOy

  • @tamiwood9642
    @tamiwood96422 жыл бұрын

    I replaced my hp60 INK in my all-in-one PRINTER, and NOW it says " out of paper" when there's clearly paper. Help

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Tami Wood May I know the complete model number of your printer?

  • @pranavkumar2363
    @pranavkumar23639 ай бұрын

    it doesnt work i tried all of the methods is there a way to fix it without servicing?

  • @HPSupport

    @HPSupport

    9 ай бұрын

    Hi Pranav, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pick up issue on your printer. I will do my best to assist you. May I know the printer you are using? Binu-HP Social Media Tech Support

  • @pranavkumar2363

    @pranavkumar2363

    9 ай бұрын

    @@HPSupport hp deskjet 3835

  • @HPSupport

    @HPSupport

    9 ай бұрын

    Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3EZZ3PW Binu-HP Social Media Tech Support

  • @markadamoyurka8096
    @markadamoyurka80965 ай бұрын

    It's 2024. A US company just landed a vehicle on the moon yesterday. Still, I can't just click "Print" and have a copy of my document come out of your trash printers.

  • @HPSupport

    @HPSupport

    5 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not printing. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support

  • @ArtiDubey-js9my
    @ArtiDubey-js9my Жыл бұрын

    I have hp1500 ... Cleaned it from inside... Before it was showing that jam in print paper path but now it just doesn't take paper in it! It asks to put paper A4 in the tray ... I'm tired of it!

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Arti, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3YVZxBA Binu_HP Social Media Tech Support

  • @nicolesaldino723
    @nicolesaldino7233 жыл бұрын

    My Hp Ink Tank Wireless 415 suddenly cannot pick up a paper. I already opened it and then clean the sensor and the board, nothing happened.

  • @HPSupport

    @HPSupport

    3 жыл бұрын

    +Nicole Saldino Please refer to the instructions under this document to fix this issue: bit.ly/2Xtafkh

  • @annmargarettedeleon21

    @annmargarettedeleon21

    3 жыл бұрын

    Hi have you fixed it already? Same problem here

  • @nicolesaldino723

    @nicolesaldino723

    3 жыл бұрын

    @@annmargarettedeleon21, yes. At first I tried cleaning inside of it but I ended up getting it fixed by a professional one. They changed its sensor. It costs me PHP 1,600.

  • @bloodakoos
    @bloodakoos5 ай бұрын

    cleaned the rollers! now the cartridges are stuck

  • @HPSupport

    @HPSupport

    5 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a carriage jam issue on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Regards, HP Support

  • @swathirongali1500
    @swathirongali15002 жыл бұрын

    My roller doesn't give any space to put a paper 😭😭😭 could you please tell me how to fix it

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +swathi rongali May I know the complete model number of your printer so that we can check the details for you?

  • @swathirongali1500

    @swathirongali1500

    2 жыл бұрын

    @@HPSupport Hp inktank 316

  • @shrabanisarkar2633
    @shrabanisarkar2633 Жыл бұрын

    My printer is hp415,multiple papers feeder 😥 Pls help me

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Shrabani, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as multiple paper feed through it. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3vzX7Ln Binu_HP Social Media Tech Support

  • @meoowwwmeoowww4638
    @meoowwwmeoowww4638 Жыл бұрын

    How about my Printer HP officejet 8010 always out of paper 🥺🥺🥺

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an out of paper issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Sz8DkS Binu_HP Social Media Tech Support

  • @ayriellesamone469
    @ayriellesamone4695 ай бұрын

    My printer is brand new and still not reading paper

  • @HPSupport

    @HPSupport

    5 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pick up issue on your printer. I will do my best to assist you. May I know the model number of your printer? Please let us know! Regards, HP Support

  • @Maddy-eg7hm

    @Maddy-eg7hm

    4 ай бұрын

    Similar case of my printer HP LASER 108W

  • @jayallen562
    @jayallen5624 ай бұрын

    I just bought my printer and barely using it and I’m already having problems

  • @HPSupport

    @HPSupport

    4 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

  • @RanjeetKumar-ei2fc
    @RanjeetKumar-ei2fc Жыл бұрын

    PAPER but not jaam any part but showing display E4 error

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi Ranjeet, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know. Binu_HP Social Media Tech Support

  • @lauraelliott7441
    @lauraelliott74413 ай бұрын

    But what if my printer is feeding the document through just fine but I'm getting the error message saying it "couldn't pick up the original?" In fact, I can feed multiple pages without an issue...but no image prints or scans because the printer is saying it couldn't pick up the original. Liar! No issues copying or scanning from the glass so I know the printer can complete the copy and scan functions. Ready to tear my hair out!

  • @jocindawiehe4665
    @jocindawiehe46652 жыл бұрын

    I’ve only used mine one time since I set it up a few months ago and none of this fixed it. Waste of moneyz

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Jocinda Wiehe May I know the complete model number of your printer so that we can check the details for you?

  • @sunithasivaji1227
    @sunithasivaji12273 ай бұрын

    my printer HP310 its not taking paper

  • @HPSupport

    @HPSupport

    3 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pickup issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: splr.io/6052c7Ttu Regards, HP Support

  • @rotcod2886
    @rotcod288619 күн бұрын

    The rollers on mine aren't even moving

  • @HPSupport

    @HPSupport

    18 күн бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as the rollers are not moving. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support

  • @alans9806
    @alans98062 жыл бұрын

    A lot of stating the obvious. Why unplug a mains lead at both ends? I have a printer that occasionally doesn't grip the paper properly and was looking for guidance.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    Hi Alan, thanks for contacting! I understand that you are experiencing a paper pick up issue on your printer. I will do my best to assist you. May I know the model number of your printer? Please let us know. Binu - Social Media Tech Support

  • @alans9806

    @alans9806

    2 жыл бұрын

    @@HPSupport Thanks, it's an HP 8600 Officejet Pro a few years old. I've tried wiping the rollers with a dry cloth and little sign of dirt. I've tried a new pack of paper in case the old pack was damp - it's winter here. It's worst when doing multiple copies in draft mode but still happens in 'better' with a slower feed. It's best when doing single sheets at slow speed.

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3xUHRJS Binu - Social Media Tech Support

  • @maironiv6933
    @maironiv6933 Жыл бұрын

    how did i fix it? With and hammer and lots of anger.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting! I understand that you are experiencing a paper pick up issue on your printer. I will do my best to assist you. May I know the model number of your printer? Please let us know. Binu - Social Media Tech Support

  • @maironiv6933

    @maironiv6933

    Жыл бұрын

    @@HPSupport Officejet 3833. Thx Binu.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2xO9rgP Binu - Social Media Tech Support

  • @SirMarkU
    @SirMarkU3 жыл бұрын

    what to do if the blue part in the paper feeder of hp inktank is lost

  • @HPSupport

    @HPSupport

    2 жыл бұрын

    +Sir Mark U. Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number

  • @spokavegas

    @spokavegas

    2 жыл бұрын

    What to do if you want to smash your printer into a million pieces, because you buy a new one every other year and they all fail. Every one of them. It's a scam

  • @user-vi6yo2rp4q
    @user-vi6yo2rp4q10 ай бұрын

    I think one of my rollers is out

  • @HPSupport

    @HPSupport

    10 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the roller of your printer. I will do my best to assist you. May I know the printer you are using? Are you receiving any error messages? Please let us know! Binu-HP Social Media Tech Support

  • @UnknownPerson-cl9di
    @UnknownPerson-cl9di11 ай бұрын

    My printer picks up pages but the problem is only that whenever I use photo papers, it doesn't, I mean, 100 gsm matte papers go in but 100 gsm photo papers don't go in

  • @HPSupport

    @HPSupport

    11 ай бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pick up issue on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Binu-HP Social Media Tech Support

  • @UnknownPerson-cl9di

    @UnknownPerson-cl9di

    11 ай бұрын

    ​@@HPSupport HP Smart Tank 500

  • @HPSupport

    @HPSupport

    11 ай бұрын

    Thanks for the reply. Please refer 'Media Types' under the specification page to know about supported paper types: bit.ly/3KyKzMn Binu-HP Social Media Tech Support

  • @UnknownPerson-cl9di

    @UnknownPerson-cl9di

    11 ай бұрын

    ​@@HPSupport Thank you

  • @HPSupport

    @HPSupport

    11 ай бұрын

    If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

  • @alkutch7755
    @alkutch7755 Жыл бұрын

    Sadly this didn't work - think my printer is too old and has had a mechanical failure. Rollers just move slightly but don't grip the paper. Time for a new one, I guess. Thanks anyway.

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pick up issue on your printer. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

  • @n76543
    @n76543 Жыл бұрын

    having this problem with my canon printer, they're so unhelpful that im here watching the solution for another company

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Hi there, thanks for contacting! I understand that you are experiencing an issue with your Canon printer. I will do my best to assist you. The steps mentioned under the video are tested on HP printers. We would not be able to comment whether it would work on other brands. Binu - Social Media Tech Support

  • @n76543

    @n76543

    Жыл бұрын

    @@HPSupport I inserted a hard cover A4 paper (back of a bloc of paper) and it worked again, thank you though HP for being so available to your customers 😊

  • @HPSupport

    @HPSupport

    Жыл бұрын

    Thanks for the reply. Have a wonderful day! Cheers! Binu - Social Media Tech Support

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