Thanks to your video I solved it, the right earphone was no longer charging, unlike the video I improvised with a cable to charge the Xiaomi smartband, the contacts matched those of the earphone battery so I tried, the first test failed by heating the battery but it continued not to charge and work. On the second attempt I noticed some small shocks and I feared I had reversed the polarity so I tried again by reversing the side and after this attempt the earphone started charging correctly again, thank you very much, you were a great help 😉🙏👏💪❤

thank you so much!!! gonna do this tomorrow!! those sennheiser "consumer support" should have this video on the play always during their daily meeting

@alexa.6316

Ай бұрын

The consumer support should think of a fix. I mean is this even acceptable for a flagship product?!

It worked for me and now my earbuds are working again!!! Thank you very much for this!!! The earbud batteries are not charging up to 100%, they remain around 80% to 70%, but I guess this is another problem. Such a shame that this phones got this huge problem! I enjoy their sound, but this unreliability made me switch to Airpods Pro 2.

Amazing, mine is working perfectly now, tanks alot! P.S.: I didn't even need to remove the last part of the earbud, just opened it once

I will never purchase another Sennheiser, i have no time for this, wasted my money

@UliH.

Ай бұрын

Same for me. I'm completely annoyed for wasting this much Money Just for the earbuds to not working within a year

@charackthe

Ай бұрын

Exactly my thoughts. I got a replacement and now that's broken too. If I get another replacement I'm immediately selling it.

@JBass866

Ай бұрын

Same for me. I bought it because of highly recommended devices from KZreadrs but this product is a no no. Don’t buy it.

@mange2

12 күн бұрын

I Couldn't agree more. I will never buy their products again after the grief ive had with these and customer support.

Wish you made this video sooner. I warranty exchanged my MTW3 four times within a year, and on the last time, I wrote a long letter to Sennheiser saying I gave up on these buds. I asked nicely to exchange them for the Momentum 4 headphones and surprisingly they agreed. I'm considering getting the MTW4 as apparently, they fixed the battery issue.

@fabioromano2590

Ай бұрын

They said the same thing about the True Wireless 3, yet here we are looking for a way to fix their defective product.

Amazing! It does works. But one thing to mention you don’t need to separate the main part. Just took the cover off then you can jump charge from there. Great tips! Thank you!

@Ripzalot

Ай бұрын

I second this. It was a bit figity getting it back together.

@studioruangsvara

Ай бұрын

@@Ripzalot yeah same here. After i fix the right bud i realized i don’t have to do it for the left

@pedropabloleoncarrillo9343

8 күн бұрын

So, it's no need to disconnect anything? Just open the buds, look out the charging pins and cable to the case?

@studioruangsvara

5 күн бұрын

@@pedropabloleoncarrillo9343 yes

I had this very issue and followed the video. Worked like a charm. Momentum 3's working again like there was never an issue.

@JINZEWANG-nz8bc

3 ай бұрын

I am glad that my video helped!

This works! Very clear and easy with a cheap multimeter. Many thanks!

Replaced 5 pairs on warranty for this problem. Just got the M4.I hope the problem was solved with this one.

Thanks a lot! I tried it earlier and now it is working perfectly!

Where can you buy the devices go check voltage and jump start the battery. I just see people fixing it but i dont have the tools.

This fixed mine, thank you very much for posting I would have never thought of doing this 🤝

Hello, any help here. Right one woke up with 2.7V but Left one still at 3.10 V and doesnt up or down voltage but doesnt wake up as well... Thanks in advance.

Thanks, I did it also and it works well to recover the battery but unfortunately I have no more sound on this earbud and I don't understand why...I tried the reset to factory but it doesn't change anything !!😩 Can you help me ?

Worked like a charm. Thank you brother.

Is it possible to reset the voltage using croco wires on the case and pin the output directly to the both embedded pins without opening the bud ? Just to force the voltage to be up again ? I would like to avoid to open the bud Thanks!

I want to thank you, you helped me with repairing my buds :3

Tried this several times but just not working for me. The buds just not taking any charge at all. Its my second pair so theyre going straight in the bin.

I wish there was a version with home tools, i saw something with batteries. Not sure if it works

Worked Perfectly Thanks!!!

So stupid for Sennheiser not to identify this problem in thr dev phase. What is their qualification and & hardware teams doing ?

Any advice on Sennheiser Momentum TW2 wireless headphone, left ear bud only works when in an elevator or on a plane, or if my phone is 5cm away from it, some sort of interference issue? Any help would be amazing

This is worked for me too! However I need to do same thing once a week, it happens again.

Fix my problem earphones thanks very much.

I tried charging it for a while but the voltages won't increase?

What a piece of ...t these earbuds. I love the sound but such design flaw is unacceptable

@Drd4all

4 күн бұрын

Exactly my thought, very poor SW & HW testing

Sennheiser better than Sony .

what are the cables called and where do I buy them?

@ChunderThunder1

Ай бұрын

alligator clip wires, amazon has them, any electronics store would have them as well

@JINZZEWANG-nz8bc help me. The moment I connect the cable to the earphone, the case start blinking red. I have tried changing the - / +, just in case I got it wrong, but still the same. Do you know why? Pleaseee

@JINZEWANG-nz8bc

2 ай бұрын

This happened to me as well, first, make sure there is voltage coming out from the two little pins. you can reset the case by closing it and connecting it to a charging cable. let me know if it works

@alllives

2 ай бұрын

@@JINZEWANG-nz8bc yeah. I think there is no other way. I have to reset the case everytime, only then the voltage on earphone will go up. Now my earphone is working again. Thanks a lot!

@C0rvidiom_

Ай бұрын

So if the battery ever gets too low will this happen again? Is there a replacement battery that isn’t prone to this issue ?

@JINZEWANG-nz8bc

Ай бұрын

@@C0rvidiom_ Sadly yes, if you can find the same battery model you can always replace them