Fix HP 7612 Printhead Missing or Failed Problem - Part One - Remove and Install

Тәжірибелік нұсқаулар және стиль

Hey there, printer enthusiasts! Welcome to our channel, where we embark on a thrilling mission to fix a printer that's convinced its printhead has gone missing. In this first installment, we're going to tackle the issue head-on by removing and reinserting the printhead, hoping for a simple fix like a loose connection. But here's where it gets interesting-someone has clearly tinkered with this printer before, even though the owner claims otherwise. Two springs that secure the printhead have mysteriously vanished, leaving behind loose screws and a perplexing puzzle. As we dig deeper, we uncover more clues-a severely clogged printhead, peculiar red smudges on the cables, and a suspicion that someone has indeed meddled with this machine. Fear not, for we have solutions at hand! We'll protect the printhead with a specialized film, dive into the electronic board with precision tools, and explore the inner workings of this enigmatic printer. So join us on this captivating journey, and together, let's solve the mystery of the missing printhead. But before we dive in, don't forget to check out our website at bchtechnologies.com or visit us in person in Greensboro, North Carolina. Let's get started!
This is the first video of fixing HP 7612 "printhead is missing" problem. We took the printhead out, cleaned the contact point and reinstalled it. It didn't fix the problem but we showed details for how to remove and install the printhead.
For other helpful videos, go to / bchtechnologies
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About BCH: BCH Technologies is an innovative company focusing on ink and related products. Founded in 2011, the company transforms how people and businesses refill their printers through innovative technology solutions. Our core purpose guides the research direction of 1) preventing land waste and 2) bringing customers better products with lower costs. Every day, over one million ink cartridges are thrown into landfills worldwide. The company has focused on working with businesses of different sizes, from Fortune 500 companies to entrepreneurial starters, to develop custom ink, spanning from printer ink to stamp ink, re-entry ink, indelible ink, redaction ink, invisible ink, and more.
This video was produced by Kevin at BCHTechnologies.com.
00:00:14 - Removing and reinserting the printhead as a potential solution.
00:03:11 - Opening up the printer for further inspection.
00:05:35 - Simplifying the process by attaching the bottom of the spring.
00:08:02 - Putting the cover back in place.

Пікірлер: 79

  • @AtomkeySinclair
    @AtomkeySinclair4 жыл бұрын

    Hey - removing the top of the print head and turning it over to insert the ribbon cables was a great idea - thanks!

  • @mohamadallouch4239
    @mohamadallouch42395 жыл бұрын

    I have cleaned printhead but still same problem. What can i do to fix it?

  • @nemanjaradonjic6620
    @nemanjaradonjic66203 жыл бұрын

    Hey guys I have an Hp 6700 premium printer and I have the same problem as in the video. I took out the printer head and cleaned it but I still have the same problem, the printer says that the printer head was not detected, missing or incorrectly installed.I need a little help because i'm not sure if it's a broken print head or something else.

  • @iamrobinson
    @iamrobinson2 жыл бұрын

    Thank you for sharing. Is there a Part 2?

  • @ashleylasaventurasuk1792
    @ashleylasaventurasuk17922 жыл бұрын

    My printer prints are black stripes, I give the option to clean the head, it prints white stripes for several times and then returns to print the images with black stripes. I have tried to align it but it tells me that the alignment cannot be completed. Should I replace my printhead or what can I do? Thanks

  • @nlambuca
    @nlambuca Жыл бұрын

    On this printer I am getting carrier jam but carrier moves. I cleaned the print head. Not sure I pushed it from park position... would that cause the problem? How to restore park position (cover on print nozzles) ? Thanks

  • @freemangray8279
    @freemangray82793 жыл бұрын

    There are 2 wide cables at back of printer head do both ge connected or just the upper one...the cabkes are on the left of printer head..

  • @subratapaul6398
    @subratapaul63984 жыл бұрын

    sir pls. send a video for hp desinejet (plotter) t830 and 730 how to clean cloged head with a machine and without machine

  • @tomtin2001
    @tomtin20014 жыл бұрын

    Didn't he forget to remove the plastic cover that he placed over the print head to protect it. I didn't see him pull the plastic off and he replaced the print head without removing it? Probably the reason many reported that his fix didn't work.

  • @StevenGrant_Photographer

    @StevenGrant_Photographer

    10 ай бұрын

    yes for sure he left the tape and film on printhead but i know for sure he knows what he is doing in regards to printers.

  • @DirkCilliers
    @DirkCilliers5 жыл бұрын

    Part 2 Please, i have the same issue

  • @AG-lu1xv
    @AG-lu1xv4 жыл бұрын

    Thanks very much - quite helpful - I was finally able to get printhead out of its carriage, and clean everything. Unfortunately, after all the efforts, my 7612 is still giving me the "Ink System failure" message, and I can't get past it. I haven't found anything to help further with that....

  • @jnk7714

    @jnk7714

    3 жыл бұрын

  • @eduardoferraz6907

    @eduardoferraz6907

    3 жыл бұрын

    Better buy a new PrintHead for $25 at eBay

  • @dgshen

    @dgshen

    2 жыл бұрын

    Maybe the thin transparent plastic is leaking air. Try to find some glue to seal it airtight again.

  • @zgr44
    @zgr443 жыл бұрын

    ok, and how did you sort the issue ?

  • @kmah1974
    @kmah19743 жыл бұрын

    Can you please post a link to part two? Annoying as the aim is to fix the problem but the video ends as it started - with a broken printer!

  • @angelawicks7727
    @angelawicks77275 жыл бұрын

    I enjoyed the music, broaden your horizon. I found the video great for cleaning the printhead, however, a loss for not resolving the problem.

  • @nokke36

    @nokke36

    5 жыл бұрын

    Indeed, useless video, also for me it does not resolve the problem

  • @fbatista1973
    @fbatista19735 жыл бұрын

    I got one printer like this for free, and it has the same error. Have you already published part 2 of this video? I didn't find it.

  • @RafaelPernia

    @RafaelPernia

    3 жыл бұрын

    same here. Have you figured it out? thanks

  • @iliaszissiadis1167
    @iliaszissiadis11673 ай бұрын

    hallo man i need your help , i have hp 7612 i need your opinion the printer is not recognize the head something problem with head or communication i have this problem 3 times with 2 heads are from from aliexpress the most are Refurbised , i have change the cables with new i check the contacts and the resistance of the cables and i change the board with other with the same firmware , the same problem ,all the contacts are clean but , i check the Ωms of the cables the original black cable is 80cm and has 0,24 Ω and this white i find in aliexpress is 80cm but is 0,3 Ω maybe is the printer is so sensitive the and don't recognise the head i dont know, the printer its meke error dint recognise , i add even magnet to cable , but nothing , do i have any idea ? i spent so mach money with this printer

  • @michaeljakobanddavidseitz5803
    @michaeljakobanddavidseitz58035 жыл бұрын

    Has anyone seen part 2 of this video?

  • @ivoandonov117
    @ivoandonov1174 жыл бұрын

    Let me tell you guys, gals and whatever what worked for me after watching and reading any possible video, document and forum on the net: I sucked with a syringe in the pressure port of the printer. Then after power up one can clearly hear the short pssss hissing sound of air pressure being released when the head moves out of its home position. And there it is - the printer is working again. Again - I sucked in the PRINTER pressure port, not the head's mating hoses side. It seems the pressure pump was stuck or there was some obsticle in the pump's hose. Probably a stuck motor though.

  • @geglogu

    @geglogu

    4 жыл бұрын

    Ivo Andonov what’s a pressure port?

  • @Dogzbrk

    @Dogzbrk

    2 жыл бұрын

    Where is the pressure port?

  • @dgshen

    @dgshen

    2 жыл бұрын

    @@geglogu I guess he refered to the upper part of cartiage which has springs attached to it. And if you hear unusual high hissing sound during the clean up, there must be some air leaking from the thin transparent pastic seal. You may need to find some glue to seal it back again.

  • @rokketron
    @rokketron4 жыл бұрын

    It didn`t work then?

  • @nflmonica
    @nflmonica4 жыл бұрын

    He forgot to remove that big piece of tape he put on the back.. I dont know???

  • @asuryadi7

    @asuryadi7

    4 жыл бұрын

    Right

  • @kosh3996

    @kosh3996

    3 жыл бұрын

    Sure ,otherwise it would have worked I guess.

  • @jonneal2287
    @jonneal22872 жыл бұрын

    I recently change ink to a generic brand.. then didn't use the printer for a week.. when I came back I got this error- I watched this but rather than taking it ALL apart, (Cables air lines etc etc) I just lifted the up the print head and saw ink all over the bottom.. so I wiped it with alcohol and it seemed to be fine... and I switched back to HP ink.

  • @EternalBlox777
    @EternalBlox777 Жыл бұрын

    Poderia me informar se alguém resolveu esses problema?

  • @MMm-ex9jf
    @MMm-ex9jf3 жыл бұрын

    where are part 2

  • @shabbiransari1646
    @shabbiransari16463 жыл бұрын

    I have tried same but not working , it's 20% chance to solved printhead issue in this printer.

  • @accidental_relevance
    @accidental_relevance5 жыл бұрын

    Replacement print heads are available

  • @0ooTheMAXXoo0

    @0ooTheMAXXoo0

    4 жыл бұрын

    $37 I see... not bad...

  • @malaquai1
    @malaquai15 жыл бұрын

    Ok, where is the part II ?

  • @boinger5

    @boinger5

    4 жыл бұрын

    And I still have the printer carriage cannot move error & Ink system failure. I'll look for another video. I already bought a new printer head with the same problem

  • @liad1706
    @liad17063 жыл бұрын

    Maybe next time give a heads up regarding the two cables that get disconnected the moment you pick the ink head up!!!!!

  • @allwinpatel5481
    @allwinpatel54815 жыл бұрын

    Printhead Missing or Failed Problem in HP Designjet T830

  • @BCHTechnologies

    @BCHTechnologies

    5 жыл бұрын

    Check if the printhead has good contact with the printer. If it does, then the printhead may be fried.

  • @vetorengenharia2002

    @vetorengenharia2002

    5 жыл бұрын

    Friend! I'm in Brazil. I have a hp T730 that has the same problem. Did you fix your print head or did you have to buy another one?

  • @najibsafsafi5596

    @najibsafsafi5596

    2 жыл бұрын

    Also me I have printer designjet T830 Sam problem can you please help me haw repair this problem with printhead

  • @paulmohney5450
    @paulmohney54509 ай бұрын

    i would bet those contacts are a couple of microns of gold plating. Cleaning themwith an abrasive, is a good way to ruin them. Like the contacts on my Camera lenses, I would suggest using Isoppropyl alcohol, and a cotton tipped swab. That's what canon reccomends

  • @fbatista1973
    @fbatista19735 жыл бұрын

    i had the same issue on my HP Officejet 7612. I had tried all sorts of reset (partial reset, OOB reset), except the full reset (no setup cartdriges available), but nothing was working for me. I have even tried to add the aluminum foil on the printhead circuit, but it did not help either. So, with nothing to lose, I entered in the service menu and decided to try the option “MFG”. A grid appeared on the print screen, and I let it run for about 5 seconds, then I unplugged the power cord from the printer. After that, I reconnected the power cord, and the printer started working fine again!

  • @jigsawmultimedia1970

    @jigsawmultimedia1970

    5 жыл бұрын

    I have the same printer and I am having these issues. How did you access the service menu

  • @BIZEB

    @BIZEB

    5 жыл бұрын

    Holy shit, this actually works.

  • @markvanvlerken5507

    @markvanvlerken5507

    5 жыл бұрын

    @@jigsawmultimedia1970 In standby mode: - unplug power cable - press power button - keep it pressed while plugging power cable - keep it pressed for 10 sec - then by the screen press in sequence : home, back, home, home

  • @adriank2959

    @adriank2959

    5 жыл бұрын

    I DON'T SEE MFG MODE UNDER SERVICE MENU

  • @edipopetroleo

    @edipopetroleo

    5 жыл бұрын

    It didn't work for me :''(

  • @Anthony.VTangi-uc2eb
    @Anthony.VTangi-uc2eb6 ай бұрын

    Very clear and detailed instruction. One of the better videos on utubr

  • @326147
    @3261472 жыл бұрын

    There not brass plates they're gold plated... or they were before you sanded them.

  • @BCHTechnologies

    @BCHTechnologies

    2 жыл бұрын

    Okay, gold.

  • @oopsss47
    @oopsss4714 күн бұрын

    Real solution would be interesting! Part 2? Or is it like it is (was) widely discussed, that HP made those printers stop working once you had inserted non-HP-ink (by firmware-updates) - basically a criminal act and there were several trials dealing with this "policy", obviously with not too many results - will never buy something from HP again ...

  • @Annekarrcrafts
    @Annekarrcrafts3 жыл бұрын

    Could have linked part 2 rather than having to try to find it. 😡

  • @manfromdownunder8407

    @manfromdownunder8407

    2 жыл бұрын

    Is there one? I couldn't find it

  • @nicoalmachannel
    @nicoalmachannel4 жыл бұрын

    SOOOOOOOOOOOOOOOOOOOOOO??????????

  • @melissaburns622
    @melissaburns6224 жыл бұрын

    IT'S NO HELP TO ME WITH PARTS MISSING!!!!!!!!!!!

  • @tomtin2001
    @tomtin20012 жыл бұрын

    You'd better have the steady hands and keen eyes of a neurosurgeon before taking this on...

  • @hofnerbass
    @hofnerbass5 жыл бұрын

    Get rid of the crap rap noise (music).

  • @TheYokingboot
    @TheYokingboot Жыл бұрын

    no no no , dont try this, your will ruin the head!

  • @kriley9386
    @kriley93862 жыл бұрын

    After all this, the HP still didn’t work. So I trashed it and bought a new wide paper printer.

  • @mdgqTube
    @mdgqTube4 жыл бұрын

    This other video shows an extra step that fixes the problem: kzread.info/dash/bejne/n32GpayMp5bJc5M.html

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