Fix ‘HE’ error code on Samsung heatpump tumble dryer

Press and hold ‘time’ & Anticrease’ while starting the machine and then spin the wash selected back round a few times.
I don’t know why it works or what it does but I’ve paid £70 to watch someone do it twice now, so hopefully this saves you. If this has helped please consider leaving a donation: paypal.me/amandaS1990?country...

Пікірлер: 148

  • @alanschofield2619
    @alanschofield26193 жыл бұрын

    Had the same error last night. Samsung say to clean filters and reset but their reset procedure is "unplug it for 5 mins". Checked out lots of forums, even one for appliance engineers and they all said "New compressor and new PCB, not worth repairing". After stripping the machine down, cleaning everything, testing sensors etc. and try all sort of things to get it going I got to the point where I thought I would have the cleanest scrap tumble dryer in England, then I came across this video...... 10 seconds later I'm back in business! :) Thank you so much for sharing!

  • @mandajayne6596

    @mandajayne6596

    3 жыл бұрын

    So pleased it helped. I paid our local Samsung engineers £70 to come fix it and they were done in literally 2 minutes! So then when it happened a second time I decided I’d watch so next time I could do it myself and upload it to help other people out, glad I’ve achieved the aim. Thanks for your comment!

  • @Samao_

    @Samao_

    6 ай бұрын

    0qqq

  • @System10908

    @System10908

    19 күн бұрын

    HE, HE1, HE2, HR, HC codes are all related to heater error. These codes occur when the temperature inside the washing machine is detected to be abnormal in status and value. The errors can indicate issues like no heating of water or the water is heating up at a very high temperature.

  • @FabulousFemFiend
    @FabulousFemFiend Жыл бұрын

    Thank you for the help. Not even Samsung helpline could figure this out. Machine works again.

  • @jessicafonseca3335
    @jessicafonseca33352 жыл бұрын

    Thank you so much for this!!! Just fixed it because of this video at 10pm trying to dry my newborn clothes. Xxxxx much love xxx

  • @mandajayne6596

    @mandajayne6596

    2 жыл бұрын

    You’re welcome! Glad it helped, know how much the washer and dryer are needed for that first year!!

  • @terriall3430
    @terriall34302 жыл бұрын

    My husband was on the verge of chucking the dryer off the balcony. Thanks so much for this. It's not included in any of the Samsung instructions or website (or the messages from tech support)

  • @mandajayne6596

    @mandajayne6596

    2 жыл бұрын

    I’m glad it helped. I hope you just walked in and said ‘here let me do it’ and then never told him you found this ;-)

  • @freshlizzard9603

    @freshlizzard9603

    Жыл бұрын

    I did it like that at my workplace...now i'm the king (for 10 minutes)😅

  • @blackfriendlygiant
    @blackfriendlygiant9 күн бұрын

    This has helped me out several times. Thank you!

  • @1ncomprehens1ve
    @1ncomprehens1ve Жыл бұрын

    This is the greatest video on the entire internet. Pls make a proper video about this with slower instructions. Please, i want to fix my dryer.

  • @mandajayne6596

    @mandajayne6596

    Жыл бұрын

    Hi, if you click on the description I have written down what I did…. I don’t know what it does or how it works, I just watched the engineer from Samsung do it and thought I’d upload it next time to save everyone else spending the £70 I had to!

  • @stefanungesson3217
    @stefanungesson3217 Жыл бұрын

    Thank you!!! I opened it up and cleaned all the dust inside. Used a copmressor to clean all i could. Nothing helped untill this video! Have a great day!

  • @jessiemeelam3639
    @jessiemeelam3639 Жыл бұрын

    I’m sooo annoyed it’s took me this long to find this video but thank you!! You’ve saved me so much money 😂

  • @user-ze9mc4zo6j

    @user-ze9mc4zo6j

    9 ай бұрын

    ❤❤

  • @mrcavallijelly3668
    @mrcavallijelly3668 Жыл бұрын

    Thankyou so much, worked first try! I previously tried everything, watched 5 other videos and had no luck and then watched this. So easy! 😂👏🏼❤️

  • @user-pv8bv1ig3y
    @user-pv8bv1ig3y11 ай бұрын

    Just worked on a five button model; thank you! I had to clean the heat exchange filter and the BACK of the compartment where it slots in! Will make sure I do this regular basis 🙏🏾

  • @peep3234
    @peep32342 жыл бұрын

    Thank you! 👍 Helped me fix my dryer. Family of 4 saved! 😁 Amazing ❤️

  • @lalisa4039
    @lalisa40392 жыл бұрын

    ti amo!!! volevano farmi pagare per l’assistenza samsung! MI HAI SALVATO

  • @abderance
    @abderance Жыл бұрын

    100% works 👌🏼 just fixed mine before going to work Another thing is this error means it gets too hot and my dryer if by the radiator 😂

  • @zamashabalala1992
    @zamashabalala1992 Жыл бұрын

    OMG you're a genius I almost cried! Maybe I did a little😂 Thanks a million 😊 🙏🏿

  • @mandajayne6596

    @mandajayne6596

    Жыл бұрын

    So glad to help! (I just watched the Samsung man do it and then uploaded it here to save everyone that £70 repair bill!!) but I’ll take genius anyway 😂

  • @MrsDuffy16
    @MrsDuffy16 Жыл бұрын

    Thanks so much for this video! Was panicking!

  • @sabridmz
    @sabridmz Жыл бұрын

    Funciona!! 👍🏻👍🏻👍🏻 pensábamos que la secadora se había estropeado. Lo intente y a la primera funciono!! Gracias ❤

  • @kaptencgp
    @kaptencgp Жыл бұрын

    Thank you! This worked perfectly for me!

  • @mrbrownsugar9394
    @mrbrownsugar93944 ай бұрын

    Excellent it worked. My wife is very happy 😊. Thank you very much 😊

  • @jamesbenson5349
    @jamesbenson534911 ай бұрын

    Bloody hell! It works! Stopped working last year but this fixed it.

  • @mattguerini6324
    @mattguerini63243 жыл бұрын

    Brilliant! Worked a charm, thanks.

  • @MichelleLingg
    @MichelleLingg4 күн бұрын

    Thank you it helps me many times!!

  • @dylanalikadic195
    @dylanalikadic195 Жыл бұрын

    Thank you so much, they wanted to charge me 500 euros😅

  • @zsoltejko
    @zsoltejko2 жыл бұрын

    Wow finally something works on KZread. Thanks ❤️

  • @jamescasali9729
    @jamescasali97292 жыл бұрын

    Give a man a product , and a manual , and Did I read it, Did i eck as like.... all sorted though now MJ what a star

  • @timprice9570
    @timprice95702 жыл бұрын

    What a boy !!!! Worked a treat you bloody star

  • @richardnesbitt7614
    @richardnesbitt76142 жыл бұрын

    Excellent stuff, worked like a dream, thank you !!

  • @kyshawiggins279
    @kyshawiggins27910 ай бұрын

    Been back here like 10 times over the last couple years still does the job

  • @deborahlochhead9867
    @deborahlochhead98672 жыл бұрын

    Thank you, thank you, THANK YOU. You are a star.

  • @hodafawaz7925
    @hodafawaz79254 ай бұрын

    Thank you so much God bles you thank you so much you helped me i was so sad trying to find the solution to fix the problem but it didn’t work then I used your video and it solved in one minute I was so happy ❤❤❤❤

  • @karinacysne1965
    @karinacysne19653 ай бұрын

    Thank you, thank you, thank you.

  • @jaehoonlee2151
    @jaehoonlee21512 жыл бұрын

    Thank you… you saved my money😘

  • @petertaliadoros2762
    @petertaliadoros27622 жыл бұрын

    Wow! Thank you! Worked first try 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

  • @SaidSaid-ud7rv
    @SaidSaid-ud7rv9 ай бұрын

    Tanks

  • @XO.Clinic
    @XO.Clinic2 жыл бұрын

    This worked! Thanks so much

  • @SB-zt2fn
    @SB-zt2fn7 ай бұрын

    Thank you so much!!! 😊 this works

  • @jamescasali9729
    @jamescasali97292 жыл бұрын

    class fixed on 1st attempt, now time to clean all the filters etc many thanks

  • @GeorgeMeyers
    @GeorgeMeyers2 жыл бұрын

    This is amazing!!! YOU SAVED ME!!!

  • @poviliux83
    @poviliux83 Жыл бұрын

    Thank you very much. Very good video.😊

  • @mauritznurmi1334
    @mauritznurmi1334 Жыл бұрын

    Thanks You a lot. You saved my night :)

  • @wendykhalil2300
    @wendykhalil23006 ай бұрын

    AMAZING!! THANK YOU SIR!!

  • @Nik-rn2rz
    @Nik-rn2rz5 ай бұрын

    Thanks for this!! ❤

  • @sushmavarsani5014
    @sushmavarsani50142 жыл бұрын

    Thank you mate! 🙏🙌

  • @joannasendor9998
    @joannasendor99989 ай бұрын

    it worked! again..5 buttons model. thanks

  • @doughvids
    @doughvids2 ай бұрын

    bro flipped us off 😂😂

  • @skagget
    @skagget2 жыл бұрын

    I don’t have the same model, but it work after I tried different ways. Cheers

  • @thebesty0774
    @thebesty07742 жыл бұрын

    grazie mille sei un genio!!! ti voglio bene

  • @mandajayne6596

    @mandajayne6596

    2 жыл бұрын

    prego!

  • @user-fb7lh3sb5l
    @user-fb7lh3sb5l10 ай бұрын

    It works! Thank you!!

  • @RVeluz
    @RVeluz2 ай бұрын

    Thank you

  • @ivokraaier9740
    @ivokraaier97405 ай бұрын

    worked! thanks. don't like the turn of the camera half way through though, sorry.

  • @haarstad88
    @haarstad88 Жыл бұрын

    second time time it happens. last time they sent a serviceman. only to do this..... this time I did it myself. thanks KZread

  • @busterhymen6331
    @busterhymen63312 жыл бұрын

    You are a genius!

  • @RunePramOstby
    @RunePramOstby2 жыл бұрын

    Thanks! Worked for me.

  • @unfinishedsenten
    @unfinishedsenten2 жыл бұрын

    YEEEEESSSSS! Thank you! Worked first try. It didn't count down to 0 on the 3rd step or whatever, just hopped between 29 and 58 or something when I was turning the thingy. But still worked like a charm. Turned off and on again, boom, ready to go!

  • @emikosh2015
    @emikosh20154 ай бұрын

    The HE means The dryer is getting too hot

  • @mandajayne6596

    @mandajayne6596

    4 ай бұрын

    Yes, after you’ve cleared the filters per Samsungs instructions this will reset it.

  • @user-dm4sn4nz1s
    @user-dm4sn4nz1s9 ай бұрын

    thank you :)

  • @chrisiejj
    @chrisiejj2 жыл бұрын

    Legend! you saved me a lot of money! :) Helpdesk and tech support of Samsung was trying to sell me a new dryer

  • @mandajayne6596

    @mandajayne6596

    2 жыл бұрын

    I’m so pleased! They charged me £70 twice just to do this, so I made sure I watched second time. From the number of views I thought hey maybe I’ve saved people 3.5 million quid collectively here!! but a whole new dryer cost, Hopefully I’ve saved people even more- we pay enough for these machines upfront! Thanks for the comment, makes it worth being one of those people who uploads videos to KZread 😂

  • @simonmasters1975
    @simonmasters19754 ай бұрын

    Fantastic - thank you for sharing ❤

  • @victoriae.galvanalonso6947
    @victoriae.galvanalonso6947 Жыл бұрын

    Muchas gracias!!

  • @christopheradcock2980
    @christopheradcock2980 Жыл бұрын

    Thank you, thank you, thank you!!!!

  • @ahsansiddique3705
    @ahsansiddique37052 жыл бұрын

    Goooodaaa 👌 Dryer back side small over lod or thermostat tripping, working after pushed and again like coming up and Bord not gating on, Plz guide

  • @arifalmahmud52
    @arifalmahmud526 ай бұрын

    What’s the sign of red net flashing ? My dryer is flashing few minutes spin and then stopped with sound

  • @alessandragarelli9492
    @alessandragarelli9492 Жыл бұрын

    Grazie!

  • @perlaherrera27
    @perlaherrera272 жыл бұрын

    Thank you you saved me! Could you tell me why this happened though just to make sure there’s nothing seriously wrong with it.. thanks!

  • @mandajayne6596

    @mandajayne6596

    2 жыл бұрын

    The engineer when he did this the first time told me the sensor had tripped basically? But I don’t know, I don’t know anything about tumble driers! Sorry. If it helps I’ve been using mine for over two years since it first did this and nothing has happened apart from having to reset it again a couple of times….

  • @zaheersarwar7815
    @zaheersarwar78156 ай бұрын

    The 2 red lights that flashed up on reset. I keep having them show when the dryer runs and then stops ??

  • @lumieresurlumiere7127
    @lumieresurlumiere71274 күн бұрын

    I have 4c error how can I test ? How button please

  • @SA_81
    @SA_81Ай бұрын

    thank you very much very much very much very much 10000 thank you very much

  • @ajkb65
    @ajkb652 жыл бұрын

    Thanks for this, knew there was a way of doing it but it was so bloody hard to find how.🙏

  • @Dufa_Drutzi
    @Dufa_Drutzi4 ай бұрын

    HE-Overheat Protection or L.Heating element

  • @AryanProp2
    @AryanProp2 Жыл бұрын

    Brilliant. Thankyou

  • @collectifegerieVeronica
    @collectifegerieVeronica Жыл бұрын

    Thank you so so so much

  • @Khaled-ll9qi
    @Khaled-ll9qi Жыл бұрын

    Thank yooooou !!!!!! It really worked ❤

  • @macmacmac2959
    @macmacmac29592 жыл бұрын

    Thank you!!!!!

  • @vidhyavaira541
    @vidhyavaira5412 жыл бұрын

    Thank youu so much for this hack! It worked perfectely after 2 years!!! 🙏🏽🙏🏽🙏🏽

  • @mousko2pari
    @mousko2pari Жыл бұрын

    Je vous remercie de m'avoir aidé. Mon problème est résolu

  • @1ncomprehens1ve
    @1ncomprehens1ve Жыл бұрын

    I am crying.

  • @krishivpatel3266
    @krishivpatel32663 ай бұрын

    Restarting... HE Error code!

  • @sadimanawaz5647
    @sadimanawaz5647 Жыл бұрын

    This Helped me today 👍

  • @melanierv22
    @melanierv222 жыл бұрын

    Merci beaucoup !!

  • @kullekulle9811
    @kullekulle98112 жыл бұрын

    Thanks it worked greatly

  • @carmelomontrone3034
    @carmelomontrone3034 Жыл бұрын

    Funziona grazie ❤❤

  • @souheirchams
    @souheirchams2 ай бұрын

    Hola .a mí me ha salido el error CL .como desactivarlo por favor.Gracias

  • @sofianebouayed
    @sofianebouayed Жыл бұрын

    Thank you x1000

  • @Fashiongirl343
    @Fashiongirl3432 жыл бұрын

    Thanks this worked !!

  • @user-qs8oh7kb9b
    @user-qs8oh7kb9b4 ай бұрын

    Please help me how to do factory default on

  • @katrinakirby5681
    @katrinakirby5681Күн бұрын

    What is he

  • @abdelkrimmuskud7013
    @abdelkrimmuskud70138 ай бұрын

    Merci beaucoup

  • @nunodebessa7035
    @nunodebessa7035 Жыл бұрын

    Thanks for your video 👌

  • @ramonadelmar1878
    @ramonadelmar1878 Жыл бұрын

    thanks money saved problem solved

  • @nikkinieuwenhuyse237
    @nikkinieuwenhuyse237 Жыл бұрын

    Thank you so much !!! 💯

  • @me..2985
    @me..29854 ай бұрын

    Tq

  • @user-wk2tu5ib5m
    @user-wk2tu5ib5m7 ай бұрын

    Please help me repair my dryer. It shows a screen of letters that I do not understand. If you can help me, thank you. Please write to me.

  • @inasosman3597
    @inasosman3597 Жыл бұрын

    Thank you very much 😊

  • @equilibriumdx
    @equilibriumdx Жыл бұрын

    Perfect

  • @maheshghosalkar
    @maheshghosalkar8 ай бұрын

    Great sir

  • @BorisHooiBoef
    @BorisHooiBoef2 жыл бұрын

    Grazie mille!

  • @Ninasomikati
    @Ninasomikati Жыл бұрын

    Vielen lieben Dank war sehr sehr hilfreich Thank You so much 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

  • @alexywery8731
    @alexywery87317 ай бұрын

    Vous aviez réussi le problème ???

  • @The_Stigs_Austrian_cousin
    @The_Stigs_Austrian_cousin2 жыл бұрын

    Vielen Dank

  • @Ian_yt928
    @Ian_yt9285 ай бұрын

    What is the EH error code?

  • @giuseppetaliano6002
    @giuseppetaliano60022 жыл бұрын

    Grazie grazie di vero cuore

  • @valentinazanella2989

    @valentinazanella2989

    6 ай бұрын

    Buonasera, volevo sapere se poi a avuto altri problemi resettando la sua asciugatrice? Grazie mille