Fix Genie Garage Door Opener - Screw Drive Repair - Carriage Broken
How to fix a genie garage door opener that won't open. This one happens to be the screw drive with a carriage that won't lift anymore. The teeth on the genie garage door opener carriage are ground down and won't lift anymore.
The fix for the genie garage door opener screen drive that won't open is simple and inexpensive. You can order a new carriage on Amazon here*:
Grage Door Carriage: amzn.to/2TZMq0o
Grage Door Lubricant: amzn.to/2Eimurj
This fix took me all of about 10 minutes to repair. All you need is a socket wrench.
**Affiliate Disclaimer: Some of these links may be affiliate links, which means that I may earn a commission if you purchase through these links. It will not, however, affect your price. These links are in association with the Amazon affiliate program, and I am an Amazon associate.
Пікірлер: 404
Came across this video and it is still relevant. Thank you! Saved me $300 +!
You just saved me a ton of money. I'm a sixty year old female and I just fixed my garage door by myself. I cannot believe it. I am so happy. Thank you so very much for this video.
Thank you for the tip. This is exactly what is going on with my garage door opener. I just bought a $250 new set and i will be returning it tomorrow. Thank you
@IAmAFixer
2 жыл бұрын
Glad it helped, thanks for watching!
I replaced the carriage and afterwards the door would open, but when closing it would only move about a foot and then stop. I then watched this video and saw you lubing your carriage with silicone spray. I did that and it worked! I had never thought of lubricating it and the video I referred to for installation instructions never mentioned it. Now I know! Thanks!
@IAmAFixer
9 күн бұрын
That’s great. Glad it helped you out!
Watched your vid a week ago. Garage has been out of commission since May... lol Replaced the carrier like you did and lubricated everything the white lithium and that special low temp grease. Thing sounds great. Thanks man!
I see a future garage door repairman there. Thanks for the videos. Watching these on YT show me that a lot of these door opener issues can be fixed by the homeowner without calling a technician.
I was told I had to replace the entire drive unit because of this issue and given a quote for $1100. Thanks to your video I fixed it for $20. Thank you very much! God bless
@IAmAFixer
3 жыл бұрын
Glad it helped you out!
This video is now 5 years old, yet the price quoted for the trolley is still just $21. I bought one today on Amazon via the Genie store. The surprising part is that my opener is about 25 years old and has worked perfectly all this time. Thanks for the helpful video.
You are a life saver, wife called a guy wanted $300 to replace everything. $20 and 15 minutes later it was good as new.
@IAmAFixer
5 жыл бұрын
That’s great, Arturo. I’m glad it saved you some money. Thanks for watching!
I have the same problem, the repair guy told me that I need to install a whole new set. Now I can DIY. Excellent video thanks
Buddy, is quite the helper! Thanks for the video, you saved me from hunting down the instructions manual.
@IAmAFixer
2 жыл бұрын
You got it! He is a pretty good helper!
This is the good side of the internet. You have saved me a ton of money. I have ordered the part and lube which will arrive tomorrow. Thanks!
@IAmAFixer
3 жыл бұрын
Glad it helped you out. Thanks for watching! Let me know how it goes.
THANK YOU! This is EXACTLY what is happening to my garage door of the exact model! A tip at your own responsibility: Folks, you CAN still open your garage door MANUALLY by pulling the cord gently away from you, when standing in front of it facing the garage door. That will unlatch the carriage and you just lift your garage door!
Nice job! Love the little assistant. He will absorb everything that you can teach him. God bless you all.
@IAmAFixer
3 жыл бұрын
Thanks Robert! We’re having a birthday party for him today. Crazy how fast they grow up. The days are long, but the years are fast, as they say.
Dude you’re the man my name is Jerry your name is Jerry this was exact problem I had and for 15 bucks it was fixed thanks so much for what you do now my wife is calling me Jerry the fixer
Thanks so much Jeffrey - easy fix and headache gone! I've been manually opening/closing my door for months, afraid it was a drive screw our motor issue. Nope - just a trolley replacement! Videos like yours are so valuable! I've subscribed... thanks again!
@IAmAFixer
4 жыл бұрын
Thanks, I’m glad it helped you out.
Your description and fix nailed my issue. I suspect the weight of my door grew over the years (as the torsion springs gradually grew weaker) and that added "weight" finally overcame and stripped the carriage "threads". I've ordered the replacement carriage ($22 OEM e-bay vendor with free shipping) and will install that upon arrival. In the meantime I'm going to adjust the torsion springs so that they will provide a bit more lift so that the oversized door can be raised with less effort. A little bit more torsion spring lift can reduce the motor strain and the extra lift should reduce the force (weight) of the garage door at the relatively weak carriage threads. I suspect the growing door weight (due to weakening torsion spring tension over the decades) contributed to the failure of my carriage. Great video beginning to end. Well done.
Thanks man, my garage door has been doing this and driving me nuts. I was about to call for a repair and you just saved me. 💪🏻
You Rock! A $20 part was exactly what was wrong with my Garage Door-Thank you for posting such an easy to follow video-Continue the great video advice. Aloha~~~
@IAmAFixer
Жыл бұрын
Glad it helped. Thanks for watching!
Thank you so much! the "teeth" part popped out and I had no idea what it is or where it came from. After your video, I am now educated about this and know how to (try) to fix it! THANK YOU!!
@IAmAFixer
2 жыл бұрын
You got it. Thanks for watching!
Jeremy, thank you! Your video was the EXACT solution to the EXACT problem I am having. I ordered my new carriage and I'll install it tomorrow. Thanks again!
@elishastevens5227
2 жыл бұрын
FYI, I installed it with no problems. Very easy.
Worth $20 for sure but check with Genie, mine was covered under lifetime warranty. Thanks to my wife who still had the original paperwork after 18 years. Didn't even have to pay shipping.
Thank you for this video. Today we made the repair, but I would add one thing - our rail was so close to the garage wall that we had to drop the motor to remove the carrier. It is a good idea to make a loop of some romex to hold the motor so you can swing it back a bit to make room to remove the old carrier and install the new one. It was definitely a job for two people because of that complication.
Thank you very much! I had a feeling the carriage was the problem - just didn't know how to go about replacing it. Looks easy enough so I'll go ahead and get the part ordered so I can get the garage door back in service.
@IAmAFixer
2 жыл бұрын
Good deal!-
Thank you! Our Genie garage door opener is operational again all thanks to your video and advice! Again thanks!
@IAmAFixer
5 жыл бұрын
That’s great, glad I could help. Thanks for watching!
THANK YOU! Although I could not get the carriage off as easily as you did in your video, my repair with your guidance was a success. I needed to remove sheetrock to get the carriage off the rail and move the rail to the side to get the carriage off, it was so close to the wall. But once I did, the repair was easy-peasy, thanks to you.
@IAmAFixer
2 жыл бұрын
That’s great, Brad, thanks for watching!
Thanks a bunch. My symptoms are similar. I am going to pull my Genie carriage tomorrow and examine it for excessive wear.
@IAmAFixer
2 жыл бұрын
Let me know how it goes!
Easy job. Ordered the carriage from Genie and it was a 10 minute fix - and I didn't even have a little helper. :-) Thanks for the video!
@IAmAFixer
4 жыл бұрын
You bet! Thanks for watching. Glad it helped!
Just fixed mine! Thank you!! Track had to be pulled off to side a bit to clear. Also silicon to scree stopped stopping after first trying again. Great vid!!
Great video thanks. And God bless the little fellow helping you.
Thanks a million for the video! One of my doors just had this issue. Ordered the part and just replaced it! She’s like new! Only ruined a $50 sweatshirt with grease 🤦🏻♂️
@IAmAFixer
5 жыл бұрын
That’s great (but not the sweatshirt part), glad I could help. I’ve ruined plenty of shirts over the years. I guess it just comes with the territory of fixing. Thanks for watching! Please consider subscribing if you like these kinds of videos.
thanks for putting the link in the description. it saved me a bunch of time.
@IAmAFixer
3 жыл бұрын
You’re welcome. Thanks for watching!
Thanks soooo much.....found your video.....EVERYTHING you said worked.....ordered carriage assembly on Amazon...pull pin...13mm socket...2 bolts...teeth were sheared off...2 minutes.....and sooo quiet now...looool
@IAmAFixer
5 жыл бұрын
Fantastic! I’m glad it helped. Thanks for watching and consider subscribing if you like these kinds of videos
Thank you. This is exactly what is going on with my garage door. Too much work to change it though. Will need to hire someone to do it for me.
Thank you very much …! You save me some money and stress..! Very well explained, God bless you.
Dude!!! You made my morning chore ridiculously quick and easy.... Even had the link to the part. You rock. Thank you!!!!!!!!!!
@IAmAFixer
4 жыл бұрын
Mark Braverman thanks! Glad it helped you out.
Thank you so much. This is my exact problem I ordered my $19 Carriage from Amazon already thinking it was the problem
@IAmAFixer
2 жыл бұрын
Glad to help!
This video is very helpful for those who has Genie garage door opener Thank you
@IAmAFixer
3 жыл бұрын
Thanks for watching, I’m glad it helped you out!
Thank you so much for this video - I was able to get the carriage piece off easily to investigate - if the $16 part fixes it I'm going to be ecstatic!
"Coming down for you" haha so adorable
Thank you for the instructions works perfect again I thought I was going to have to buy a new garage door opener thank you very much
@IAmAFixer
3 жыл бұрын
Awesome!
Thanks for the video! We hired someone a few years ago to do this. That carriage is needing replaced. I’m doing it myself after watching! Looks like we have similar helpers too. 👍
@IAmAFixer
4 жыл бұрын
Very cool! Glad it helped you out. Helpers are great! Thanks for watching!
Thank you. I suspected my carrier but your video confirmed it.
@IAmAFixer
4 жыл бұрын
Glad I could help!
Thank you, this video saved me from spending a couple hundred dollars on a new garage door opener. I spent $23 instead of $200-$300.
@IAmAFixer
Жыл бұрын
Glad it helped you out!
Great video. Pretty sure this was my issue after watching about 10 other vids. Parts ordered. Thanks!
@IAmAFixer
3 жыл бұрын
Glad to help. Thanks for watching!
Thank you! (of course, we all loved your little boy’s helping)
@IAmAFixer
3 жыл бұрын
You’re welcome. Thanks for watching!
YOU AND THAT BIG GUY IS A LIFE SAVER 🙏🏾
Great video and I thought it may of been the screw drive that mounted in the motor instead of the part on the end . Thanks
Well done! This solves the mystery, thank you! On a personal note, I noticed you invited and encouraged your son to "help you fix it", you is prepared to help with his pliers, but the very next minute you removed him from the ladder where he was going to help? Follow through means a lot...❤
Thanks so much. Exactly what my issue is. Will order part
Wow, thank you this worked great and the part with the link you gave worked perfectly and so convenient. The part was $18 and the local garage door company wanted to charge me over $500. It only took me 10 minutes thanks to your great video.
@IAmAFixer
3 жыл бұрын
You're welcome, glad it helped you out! If you don't mind, like the video (helps out a lot), and subscribe if you like these types of videos.
I had the same problem. Called my dad and he was no help. Thanks for the video! As I started working on it, my three-year-old was climbing up the ladder to help. Sound familiar?
Thanks for the fix. Got mine up and running yesterday.
@IAmAFixer
3 жыл бұрын
Glad it helped you out! Thanks for watching.
Good man. Thank you. Simple clear and useful. A box of nitrile gloves might come in handy.
Thank you! I can't believe I went three months lifting my garage door manually when you showed how easy it was to fix. I'll be sure to subscribe to your feed.
@IAmAFixer
4 жыл бұрын
You’re welcome, Jeffrey, glad it helped you. And thanks, I’d love to have you as a subscriber. Have a great weekend!
@JoseRojas-cj2cv
4 жыл бұрын
I had the same experience and after watching the video I ordered the screw drive clip and was able to fix the problem. Thank you for sharing the video and saving me some money, the garage door technicians were charging me a lot of money to fix the garage door.
@IAmAFixer
4 жыл бұрын
You got it Jose, thanks for watching!
Finally fixed! I was directed to another video that had a solution to a similar problem but it involved switching out a coupler - that did not work and I gave up hope. I found this video by pure luck and it was simple and easy to fix. Thank you so much
@IAmAFixer
5 жыл бұрын
That’s great, I’m glad you found it! Thanks for watching!
You’re the man that inspired me to fixed our home garage..I did it in one strike!!!😎thanks for your inspiring video..God bless your family circle
@IAmAFixer
4 жыл бұрын
That’s so awesome! Thanks for sharing. These types of comments keep me going. Glad it helped you out. Thanks for watching!
Thank you for the video! I was able to fix my garage door for less than 30$.
Thank you so much! Fixing my genie garage now 😁
Awesome man, thanks for the video. I ordered my screw drive, arrived next day, went with the genie lube though, (3pack). Fixed it in literally 5min. Didn’t have to take the two rail screws out on my, I had enough clearance on mine to slide past it. Thumbs up
@IAmAFixer
5 жыл бұрын
That’s great, Kyle! Thanks for watching!
Exactly what I needed. Ordered and fixing soon!
Thanks Jeremy you just saved me 200 bucks!!!
Garage just started to do this exact thing! Thanks for posting this video 🔥
@IAmAFixer
4 жыл бұрын
You got it. Thanks for watching!
Thank you for the tutorial. I just ordered from Amazon.
Most Excellent.
Exactly what I needed! And so glad for the co-star - my home projects usually have a small set of hands helping.
@IAmAFixer
4 жыл бұрын
Glad it helped you out! My little guy is a good helper... most of the time 😁
Thank you for the great advice! This was exactly my problem with my door, and a $20 part did the trick!
@IAmAFixer
3 жыл бұрын
That’s great, Kevin! Glad it helped you out.
Good Job Easy fix. Great little helper you got there too.
THIS IS GREAT VIDEO! I was having the same problem now I know how to fix it thanks so so very much for wonderful information
@IAmAFixer
4 жыл бұрын
You’re welcome, glad I could help!
Thanks. This was exactly what I needed.
Thank you, well explained
@IAmAFixer
2 жыл бұрын
You got it, glad it helped you out.
OMG!! The only video I needed.
Thanks, you saved our bacon!! Great video! And adorable lil guy with you. We had never owned a garage door before now. Somehow something hard in the corner of the garage feel just as the door was closing...and we were leaving. I didn't wait to see it closed all the way, but drove off. Apparently, about halfway down it caught the object and broke the carriage piece off the rail instead of stopping and going back up. Thanks to your video and Amazon, we're back in business. Also, before this event, the door was pretty noisy, rattley, and now it's smooth as silk.
@IAmAFixer
3 жыл бұрын
That’s great, Teri, thanks for sharing! I’m glad the video helped you out.
Thank you for the video. Very helpful.
@IAmAFixer
2 жыл бұрын
You’re welcome!
Thanks! Exactly the same issue. Your video made the $20 part fix simple!
@IAmAFixer
2 жыл бұрын
Thanks, Erik. I’m glad it helped you out.
Thank you! This video helped me fix my garage door!
@IAmAFixer
3 жыл бұрын
You’re welcome, glad it helped.
Thanks for your help
@IAmAFixer
2 жыл бұрын
You’re welcome!
what a nice video. Thank you, you made my day. because of your video, I am able to fix my garage problem. Thank you my friend.
@IAmAFixer
5 жыл бұрын
Glad I could help! Thanks for watching!
Good work! Can you show us how to make the thing less noisy?
Your son is a great help😀
@IAmAFixer
3 жыл бұрын
He’s a character
I understand how to replace the carriage, what I need to know is how to prevent stripping the threads on the carriage. Is it possible to have too much lubrication? The carriage hits something at the first screw coupling on the way up and wears the threads out on the carriage. This is my third replacement in six months. Can you please help me figure out the carriage failure?
Helpful vid in case that part goes kaput. My door has a loose track that moves up and down when the door closes. BUT...got to see how it should be with your vid...thank you!! Btw...your boy reminds me of my son at that age. Love and enjoy him! Mine now is 15 and is always saying “that’s what she said”. Oh to go back!!
@IAmAFixer
4 жыл бұрын
Lol.. it’s crazy how quickly they grow up. The days are long but the years are quick as they say. Thanks for watching the video. I’m planning on pulling the whole track assembly apart in a future video and clean it. Be sure to subscribe if you haven’t already, so you don’t miss it!
@TSPhotoAtlanta
4 жыл бұрын
@@IAmAFixer I lubed the track and sprayed it with spray graphite. Then a torsion spring broke followed by the carriage wearing out and now I'm a graduate of garage door owner class. Thanks for the vid, it illustrates what I read. Genie has the part for 19.99 + tax, free shipping. Deal that they support my 35y.o.+ opener. There is an aftermarket part that's cheaper, but I wonder if it's a false economy....
@IAmAFixer
4 жыл бұрын
🤷♂️glad it helped you out. Thanks for watching
Thanks for this bro. Sure glad I found your channel before I tore into my Genie motor housing. Sure wish I had a helper like you do too. Subscribed.
Thank you kindly! Blessings!
Thanks so much for this video! Exactly what I wanted. God Bless!
@IAmAFixer
5 жыл бұрын
Great, glad I could help. Thanks for watching!
@dirtycarpet6134
5 жыл бұрын
me too....damn awsome
Great tip, thank you sooooooo much.
@IAmAFixer
2 жыл бұрын
You’re welcome!
Thks - Made 1 hour troubleshooting a YT search + half hour part search a click...
@IAmAFixer
2 жыл бұрын
Glad to help, thanks for watching!
This really helped me.
Perfect. Thank you
Thank you big help
Thanks for sharing this! I'm a first time home owner, never seen a garage door opener in my life... with the door open, I saw the big red string hanging and thought, "does pulling this close the door?" ... it sure did, the whole weight of the door came crashing down and ripped the carriage off the track because I was still holding the string.. I hope I can fix it just as easily lol
@IAmAFixer
3 жыл бұрын
Your door shouldn’t come crashing down. Since it did, you likely have an issue with the spring tension. There are two giant springs just above the door. They essential help the opener lift the door. It also keeps it from doing exactly what yours did. I suspect the springs are broken, or they need adjusted. Very dangerous what happened to your door
Great video. Now I know what how to fix it.
@IAmAFixer
4 жыл бұрын
Thanks, glad I could help! Let me know how it goes.
ON my 10 year old unit what was grinding down the teeth on the carriage was the joint on the screw drive..a collar was missing...new collar would not stay in place...so assuming that the new carriage would eventually grind down..I bought several carriages until I can replace opener....nice vid...
@IAmAFixer
5 жыл бұрын
Thanks Phil, and thanks for the info. I’m sure it will help someone. Thanks for watching!
Somebody already mentioned door balance, which should be a first step in checking any opener problems, even if the problem seems unrelated. I actually am having a tough time from the color, but it looks like those springs may have been galvanized at one time. If that is the case, they are mostly likely weak and either need to be tightened or replaced. Also, the spring anchor is upside down, which, I guess doesn't matter of the door clears, but that's why it is supposed to face the other way, it's built that way to offer more clearance for the door. I see there is some reinforcement for the door bracket, but from all the holes in the vertical struts, it does not seem adequate. You might want too look into beefing that up before you end up with even more holes. Helluva door you got there, tho, must be in a hurricane area.
@IAmAFixer
4 жыл бұрын
It is hurricane area. It was actually a result of my wife pulling the manual release half way when we had a power outage. Then when the power came back on, it stripped out the grooves of the carrier. No other issues. Been working great for 10 years and since replacing the carrier. Thanks for the tips though, someone may see them and get some useful help out of them.
Great video, good helper too,
@IAmAFixer
2 жыл бұрын
Thanks!
Thank you sir. Garage door fixed.
@IAmAFixer
3 жыл бұрын
Great! Glad it helped. Thanks for watching!
Thank you Jeremy. I have the same kind of garage door opener screw assembly. I will order the part and hopefully it'll work.
@IAmAFixer
4 жыл бұрын
You’re welcome. Glad u could help!
Turned out the be a very easy repair thanks to the video. Thanks.
@IAmAFixer
4 жыл бұрын
Yessir! Glad it helped you out.
Thanks for posting. My opener behaved exactly as shown at start of this vid. Ordered/installed new carriage. Now screw turns ONLY when carriage is disengaged. Did I miss a step? Any thoughts? Anyone? Thanks.
Wow! Thank you sooo much. Our garage door is doing the same thing. We hired a garage door repairman and he Charged us $270 dollars to replace the rollers (old ones were fine) and to grease it up. Stopped working the next day same problem. I'm furious! We need more people like you sir. I have an old genie not sure of the model an the moment. Are the parts the same you think?
@IAmAFixer
4 жыл бұрын
Thanks, Alex. It’s hard to say if they’re the same. The part would look significantly different than mine if it was. If it looks the same, it probably is.