"The dullest pencil is better than the sharpest memory" is how I've heard it. Good tips, Chris

@InTheWoodyard

2 жыл бұрын

Yup, thanks other Chris!

Just got another 12 cords of Red Oak, Shagbark Hickory, Black Birch, and a little of Ash and Red Maple. Finished cutting it up. Thank you very much for all the little tips that I have learned watching your videos. Even after 40 years doing this, you are still teaching me.

@InTheWoodyard

2 жыл бұрын

Thanks other Chris, I just talk about what I am doing and hope I can help someone a little bit!

Really good advice! Communication and Customer Service is as you said so very important. Thank you

@InTheWoodyard

2 жыл бұрын

Thanks David!

What a refreshing video reminding us that the American spirit is alive in well, even if it has the foot of government on its neck. Thank you for the vid!

@InTheWoodyard

2 жыл бұрын

Yup, I just keep fighting the boot on my neck!

You are absolutely right Chris communication is key to everything be it firewood, marriage and life. Keep hauling that old wood out so you can get that new toy fired up. Great video Chris!

@InTheWoodyard

2 жыл бұрын

Absolutely, I will do !

OMG Chris! I’m 15 miles north of Kitty Hawk North Carolina. It’s 91 degrees here today. Love your channel. Keep up the great job.

@InTheWoodyard

2 жыл бұрын

Thanks Richard, just so you know, my videos are always 2 weeks behind, it is the only way I can do one every day, it has warmed up here a bunch now, 70 today!

@richardtitcomb5894

2 жыл бұрын

@@InTheWoodyard I should have known that. I’ve been following you for a long time.

you are the firewood guy! your on point, i pester people exactly like that and that’s how i built my sales over 200 cords a season without any advertising. your operation is really streamlined but it seems figuring out how to load the wood quicker or without handling it would be quite beneficial, use to take me 30-45 minutes handchucking a cord, i chose a mini excavator with a thumb as my firewood tool and i can load a cord in 5-10 minutes and never touch it…the key is less hand touching of the wood in any phase of the process is time and energy saved…something for you to chew on!

@InTheWoodyard

2 жыл бұрын

Yup, I have a big mouthful right now working on figuring out the processor work flow and doing less touching of the wood!

Here in Germany it's already up to 30 degrees Celsius. But it's cool when your ground freezes because the you can get logs and use the processor! Keep it up!

@InTheWoodyard

2 жыл бұрын

Yes it is getting warm fast here now too, I prefer cold!

@camper273

2 жыл бұрын

I also prefer the cold!

I think the bigger principle is showing respect. Lack of respect always causes trouble, like cutting off other drivers, like forgetting your wife's special occasions, like snorting at your boss's ideas, etc. And, like ignoring customers! I think the trick for you is, regarding it as a virtue, rather than a bothersome chore. Maybe more important to your business than a processor, hyper speed, or banjo music!! Good vid! You're such a strong, silent type,...just like John Wayne, and Clark Kent!! Prob learned that from Tony, or Kenny!! All that texting makes you almost like a Bill Gates clone!! Speaking of, I'm wondering why Bill hasn't texted you about the firewood business. He prob knows by now, firewood is where the BIG money is!!

@InTheWoodyard

2 жыл бұрын

Bill G and I chat every day, he just does not know it ! HAAA!

@heymakerphd1982

2 жыл бұрын

@@InTheWoodyard I hope we don't hear the word "stalker" on the national news!!

G’morning Chris. Great info. We should all be as organized as you ! Thanks Goodnightirene

@InTheWoodyard

2 жыл бұрын

Ha! I have a mess out there! Lots to do!

@coreyriley7160

2 жыл бұрын

Get movin !

I’ve been driving truck until last January when I was injured on the job. I’ve always preached to the other driver’s,your in the business of customer service. Your business Chris is customer service. With repeated business, it’s what its all about .keep on cutting

@InTheWoodyard

2 жыл бұрын

Yup, and it is much easier to keep a customer than to get a new one!

Totally correct when dealing with customers! I agree

@InTheWoodyard

2 жыл бұрын

Great to hear!

Great tips there Chris enjoying the videos. Still watching all.

@InTheWoodyard

2 жыл бұрын

Glad you like them!

That's true! Last spring, when I discovered I was going to have to buy wood for the summer, I got on craigslist and called a few different guys. The first guy who actually answered his phone got the sale! (I was home for 2-3 days and was ready now) Luckily for me, it was the guy selling cherry! I've since found some others to try, too. Nothing against the first guy- just testing out the market to see what's out there. I'm only home a few days a month, and I like to come pick it up- so when I'm home I'm ready to come get it. So, as you say- answering the phone is important! I've since settled on a couple of favorites- inc the first guy. Plus 2 guys with stands, for in winter when my usuals close down. I have tons of free wood I can get, but if I want my cherry, or apple, or oak, or hickory, or a bunch of Ash, I have to go buy it. (my cooking wood)

@InTheWoodyard

2 жыл бұрын

Yup, the early bird wins...most of the time! It is good to have more sources for you supply also!

Great Tips Chris. I am also scheduling out at lest 2 to 3 weeks out.. Granted I only have time for 2-3 deliveries a week and all of them waiting are repeats needing wood for next winter, so they are all understanding and that's awesome..

@InTheWoodyard

2 жыл бұрын

Good stuff! Keep cuttin'!

Absolutely right. When I started buying wood for our bar/restaurant fire pit, I contacted no fewer than 10 ads on Facebook marketplace. It was 3 weeks before I got my first response. Actually, 3 responded. I ordered from all 3 and not one ever showed up or got back to me. It was 2 weeks after that before I got my first load and it wasn’t a “full cord” or ready to burn. Chris, you were the first video I watched when I searched firewood on KZread A month later, I bought my first saw and splitter, called a couple of tree service folks and had more wood than I know what to do with it. Now I’m hooked. Maybe I’ll start selling this fall. Thanks Chris for what you do.

@VODZ

2 жыл бұрын

Do your customers like the firepit? What wood do you normally burn?

@stevezelen4651

2 жыл бұрын

@@VODZ mostly ash so far. They really enjoy the fire pit. I burn it every day weather permitting. I’m hoping to glean some wood customers when I finally start selling it.

@InTheWoodyard

2 жыл бұрын

That is great Steve, just keep cuttin' you will need more wood than you can imagine!

@InTheWoodyard

2 жыл бұрын

All wood burns and in the fire pit supply I sell every kind of wood, some want oak and others pine and everything else too!

@VODZ

2 жыл бұрын

@@InTheWoodyard Yup! no shortage of pine here in California, best fire pit wood.

I always listen and do what customer wants to the best of my ability. Good points on calling or texting past customers and new customers back. Thanks for the tips. Have a great day be safe.

@InTheWoodyard

2 жыл бұрын

Thanks Arthur!

Great advice!! Customer service is the key to a successful business!! Thanks for the reminder, we all seem to get busy and forget, we can't!! Have a Safe Day

@InTheWoodyard

2 жыл бұрын

Yup, thanks David!

Great video Chris! As a top salesman/consultant for the last 25 years in a couple differant fields your Excellant words on responding quickly to customers and taking notes is Key to being The Best in the Biz and always keeps customers/clients coming back month after month year after year couldn't have said it better myself Great job Sir! Now on to the cold weather comments I think I might need to move up to your neck of the woods as I used to live in South Florida loved the heat and humidity played golf 3 days a week until it all stopped when I was diagnosed 6 years ago with Primary Progressive Multiple Sclerosis or MS and I can't be in the heat anymore or work as I used to so I moved north to get out of the heat but I may need to go further north cause I feel so much better in the cooler temps these days. Too be honest when I watch your videos when your in the cold temps your having working as hard as you do it makes me feel better but I do have sympathy for you wanting the warm up to happen up there as it will come soon and then I will be watching when your ranting about how Hot it is.... hahahaha Have a Great Day in the Woodyard!

@InTheWoodyard

2 жыл бұрын

Thanks Brian, it is getting warm fast here now!

Chris....I've got some GREAT NEWS for your region, summer has been scheduled for August 8th. Something to look forward to.

@InTheWoodyard

2 жыл бұрын

What is that? You must be talking about that day it melts outside!

Some really great tips, Chris! 👍💯

@InTheWoodyard

2 жыл бұрын

Glad it was helpful!

Happy new year Chris looking forward in 2023 to your videos👍 Aloha 🤙

@InTheWoodyard

Жыл бұрын

Same to you! Thanks!

I will take 4 face cords delivered at my place. 1 oak 1 hickory and 2 locust Can you stack the wood also? How much for delivery in northern Ontario?? Lol 😂 i probably won’t be able to afford your delivery charges hahahahaha. I do appreciate your tips and advice you give out to people who are still new to the game. Good day Irene;-)

@InTheWoodyard

2 жыл бұрын

Great the delivery fee is $1500! Thanks Louis!

Well said. Great tips! 👍🏻👍🏻GNI

@InTheWoodyard

2 жыл бұрын

Glad you think so Todd!

Thanks for the tips Chris. Customer engagement is key.

@InTheWoodyard

2 жыл бұрын

Yup, most sales people like yourself get it!

Quick response equals a quick sale. I learned that a long time ago

@InTheWoodyard

2 жыл бұрын

YUP!!!

Nice video Chris. Your customer service practices are admirable and a good model for any type of small business, not just fire wood. Lucky you on the unseasoned hickory score, better than a stacking machine. GNI

@InTheWoodyard

2 жыл бұрын

I appreciate that Larry!

Should’ve written down that saying at the end, there. 😜 Excellent tips for literally any business. Thank you.

@InTheWoodyard

2 жыл бұрын

Glad it was helpful!

This is actually sound advice for life, not just running a business. Communication is key. People, like myself, will find workarounds to situations, if they don't know what's going on.

@InTheWoodyard

2 жыл бұрын

Yup, you gotta talk to people!

For the repetitive text like the wood lists and pricing, you can create a quick text replacements like hickory face cord for $120 within 10 miles with hickory quick text. It’s in the Settings-General- Keyboard -Text Replacement.

@InTheWoodyard

2 жыл бұрын

Yup, I would rather make the text personal for the person, using there name and some current small talk to be more friendly myself.

Hi Chris, great video once again….really good and sincere advice for anyone who wants to start selling wood! Looking forward to the MB22 stuff! Make sure you construct a solid base for that heavy machine, which will also vibrate some. Also, enjoyed ‘Skidder Kevs’ recent video, with you and Andrew! Keep up the good work! Watching all the way from across the ‘pond.’ Len (Devon 🇬🇧)

@InTheWoodyard

2 жыл бұрын

Awesome, thank you!

Great video Great info as always keep it up

@InTheWoodyard

2 жыл бұрын

Thanks, will do!

Great video as always Chris! Good communication is so so important!!! Thanks again for taking time to post this video!

@InTheWoodyard

2 жыл бұрын

Thank you for watching!

Awesome information A. The more They know, the more you go. B. Never keep them waiting, always leave them wanting more. C. As a preteen in the early 60's Mom used to tell us kids If you are too cold, you are not working hard enough 😃 Another very useful production , very good job. The only other thing I might add; Instead of a generic sales receipt get custom receipt s made up that they will save because the backside had useful information that they can utilize in the future about you and the service you provide. They may even give it to a coworker ,neighbor or a family member , It's cheap advertising

@InTheWoodyard

2 жыл бұрын

Yup, great tips, you get it!

Cold wet spring for us also , keep up the good work !

@InTheWoodyard

2 жыл бұрын

Thanks, will do!

Good morning Chris!!😀😀 You're giving away all the good secrets. LOL!! You are right on the money with all of your tips. Take care my friend!! Logger Al

@InTheWoodyard

2 жыл бұрын

Thanks Al, most people won't do what it takes however. They will just take out a loan to buy a new truck or toy and think that will magically impress people into buying more wood from them. Then the banker wins!

Look at the bright side, no mud!

@InTheWoodyard

2 жыл бұрын

Yup, I wish it would stay frozen all year!

Thanks Chris- Great tips

@InTheWoodyard

2 жыл бұрын

Thanks for watching Richard!

Yep. I do the same thing when I am selling freezer beef and bee hives. I check in a few days after they get their beef. Have you grilled any steaks yet. I want feed back of how I did for them. I want their sale next year. If I sell a bee hive. I check in that night. Making sure they were installed, because they can't wait. When I am selling wood. I ask how did that Osage orange burn. If the weather is bitter. I ask is it ok if I bring this type of wood blended in. I think you need this type to heat with. I ask questions like how is your D.S. son doing. If he is there. He wants to be a preacher. I ask him how his Sunday sermon was. It's just little things that set you apart from everyone else

@InTheWoodyard

2 жыл бұрын

YES YES YES, Be more interested in them than you!!!!!

Hi Cris,same weather here in Vermont

@InTheWoodyard

2 жыл бұрын

It has warmed up here a bunch now!

Thanks for sharing Chris 👍

@InTheWoodyard

2 жыл бұрын

Thanks Frank!

Service. Service. Service. Cheers!

@InTheWoodyard

2 жыл бұрын

Thanks Toby!

As cold as it is the ground should be firm and we should be seeing the Easter made processor running at maximum speed that would be cool

@InTheWoodyard

2 жыл бұрын

No, it has warmed up a lot since this video was made, it's much warmer now!

It’s 81* a low of 75*, here in Panama City Florida, USA. 🇺🇸 No Snow Just Breeze !

@kirbygulbrandsen4507

2 жыл бұрын

Absolutely, if I write something I never forget what I wrote. I sticks in the mind.

@InTheWoodyard

2 жыл бұрын

Today it was 70 and sunny here most of the day, too warm!

@InTheWoodyard

2 жыл бұрын

Yup, writing it down helps me a lot!

@kirbygulbrandsen4507

2 жыл бұрын

Just so you know, I watch all of your videos, I’m from Miami Florida. I love the accent, keep up the good vibes( work).

@kirbygulbrandsen4507

2 жыл бұрын

We

Every day hoping to see the 22 processor. I bet you are working on an epic George Lucas video for its debut. Maybe some special effects are needed to compensate for all the anticipation.

@InTheWoodyard

2 жыл бұрын

I am editing one today!

I’ve been looking online for free wood a lot of people offer free wood if you split and leave half of it so I’ve been offering 75$ an hour to split and stack all the wood for them and that’s been working great for me as well as offering a pickup load of ash seasoned for 100$ while they wait for theirs to season, if they say no I bring it just in case they change their mind (which most end up wanting it)

@InTheWoodyard

2 жыл бұрын

I have passed on all of the work for shares programs that lazy people advertise, if I do all the work I want all of the wood. There are plenty of those out there!

@willhoy1345

2 жыл бұрын

@@InTheWoodyard agreed I have a garbage company and a couple dumpsters full of ash that we charge the customer for we used to pay 250 a load to get rid of the wood through watching your videos I decided to get a splitter so now I’m getting paid on both ends of hauling and selling the wood once seasoned it’s definitely a lot of work after working a 14/16 hr day but I see it as my cool down for the day

Customer service is essential! Too little of it lately.

@InTheWoodyard

2 жыл бұрын

Yes, you got that right!

A, B, C. ALWAYS BE CLOSING!

@InTheWoodyard

2 жыл бұрын

YES!!!!

We had 19 months of winter, then 72hrs of spring, then 28hrs of summer, then another 72hrs of spring...

@InTheWoodyard

2 жыл бұрын

Summer is usually the week of the fourth!

Markate is a CRM that I use to keep track of my customers and help with quoting. It allows for text blasting and also ringless voice mails to reach out to existing customers for increased business. About $29/month.

@InTheWoodyard

2 жыл бұрын

Nice, good idea!

Don't have many regular customers but have chickens and eggs that keeps them in contact.GNI

@InTheWoodyard

2 жыл бұрын

That is great, I love eggs!

May 19th in Atlanta low high temp 71/90

@InTheWoodyard

2 жыл бұрын

The high here is going to be 65 today ......BEAUTIFUL!

yesterday it was 93 today sunday 90 restof the week in th e70s in pa

@InTheWoodyard

2 жыл бұрын

You can have it, I like 40-50!

2-3 cord piles, tarped in the winter

@InTheWoodyard

2 жыл бұрын

Yup, I do just the tops!

91 and dry in SC

@InTheWoodyard

2 жыл бұрын

That is 50 degrees to warm!

Let's say you are the customer and not capable of doing your own firewood and the seller would let you do pickup of the wood instead of delivery. What would your perception be if you could see the entire production area and the work in progress?

@InTheWoodyard

2 жыл бұрын

It would be impressive to see the volume of wood and they would know, I HAVE THE WOOD! Like Arbys has the meat!

101° at my house today! Drive down

@InTheWoodyard

2 жыл бұрын

No thanks, that is about 60 to warm!

How long ago did you record this video? Is it still that cold there. An hour north of Toronto Canada and we have been cutting the lawn for 3 weeks now. It was 80 to 85 degrees last week and suppose to be 80 again tomorrow.

@InTheWoodyard

2 жыл бұрын

My videos are ALWAYS about 2 week behind, it is the only way I can have a video for you every day and run my 3 businesses also.

Great tips Chris, How are the new Booties ?

@InTheWoodyard

2 жыл бұрын

So far very good!

just scored a bunch mulberry logs

@InTheWoodyard

2 жыл бұрын

Nice ! Get cuttin'!

👍

@InTheWoodyard

2 жыл бұрын

Thanks!

👍👍

@InTheWoodyard

2 жыл бұрын

Thanks Bil!

The most important thing in life is communication, this goes for more then one thinks! Communication is key to success in marriage, business and life! Be open and willing in all aspects of life remember we are all accountable for our actions and lack of communication!

@InTheWoodyard

2 жыл бұрын

Well said!

@thesmallwoodlot433

2 жыл бұрын

@@InTheWoodyard it is something I have lived by my whole life, along with “ don’t make any mistakes today, that you can’t live with tomorrow” Have a great day Chris, and please stop by our channels, PEACE Fennessy and Gettin’ there Pat f, I think you may find something you like on them! If you like to eat, the first channel ( mostly shorts) is food and stuff, the second is my channel of heating our house with firewood, chainsaws, splitting, storage solutions for a small lot home, & family.

"I want the order!"

@InTheWoodyard

2 жыл бұрын

Yup!

Ahh, only got to 93 today..

@InTheWoodyard

2 жыл бұрын

That is about 60 to many!

@carolinafirewood

2 жыл бұрын

@@InTheWoodyard Tell me about it. I picked up a 10' x 20' tent to put over the splitter area today. Also now have a fan for air movement..

I write it down so i can forget.

@InTheWoodyard

2 жыл бұрын

HA! Ink is your memory then!

Do you still like your HISEA boots?

@InTheWoodyard

2 жыл бұрын

Yes, they are great so far!

@bryanlafleur2419

2 жыл бұрын

@@InTheWoodyard I think I'm going to get a pair. Like you stated, they are reasonably priced.

TCB

@InTheWoodyard

2 жыл бұрын

Yup, always!

2:35,🤔....

@InTheWoodyard

2 жыл бұрын

That was my horse!

Good morning everyone

TTWCC. Tailgate Talks With Chris Carlson. You have permission to use that in future videos. Great tips!!

@InTheWoodyard

2 жыл бұрын

Yes! Thank you! I like it!

👍

@InTheWoodyard

2 жыл бұрын

Thanks for watching!