Meet Tony Felice, Managing Partner at Drexel Hamilton, a 50-person financial services firm based out of New York City.
This video was recorded March 19, 2020 right as most states going into stay at home orders. Tony's firm had already switched to work from home for a week prior to recording this video and after having been migrated to a 100% cloud Microsoft 365 E3 + Teams + Teams phone + advanced security + Xerillion managed IT services about 6 months earlier. Talk about timing! Their firm didn't miss a beat - which Tony talks about in the interview.
Here are all the chapter segments in case you want to skip around:
00:00:00 What Drexel Hamilton does in financial services
00:01:10 What is Tony's role at Drexel Hamilton ("DH")
00:01:42 Detail overview of DH's Microsoft 365 system
00:04:46 What was the state of their IT before coming to Xerillion?
00:08:02 What about Microsoft 365, Teams and the Microsoft phone system interested you the most?
00:10:55 How have you liked having your files in Microsoft Teams and OneDrive?
00:11:38 How has your company adapted to Microsoft Teams?
00:12:58 Adaption of video conferencing in Microsoft Teams
00:16:51 How has Teams chat and conversation channels reduced company email?
00:23:37 How DH adopted the Microsoft Teams phone system.
00:27:52 Microsoft 365 Pandemic 2020 Business continuity story
00:29:37 Using Xerillion's Confident Cloud Advantage managed IT services
00:30:43 How has Microsoft 365 and the Microsoft phone system helped your business?
00:31:53 How has working with Xerillion helped your business?