Recently I read the book Excellence Wins by Horst Schulze, co-founder of the Ritz-Carlton hotel company. I loved the book and it inspired me in different kind of ways.
Horst always says: ''We are ladies and gentlemen serving ladies and gentlemen''
I hope this video makes you curious about the book and inspires you to go and read it yourself!
Check out: horstschulze.com/
I believe we can become better, day by day, step by step and book by book!
0:00 MGMotivational
0:08 Introduction - Opening statements
0:50 Part 1: Engaging your employees.
4:15 Part 2: Serving your customers.
6:50 Part 3: Building True Leadership
10:27 Conclusion - Thanks for watching!
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==Credits where credit is due==
* Music: www.bensound.com/royalty-free...
* Used tool: VideoScribe - www.videoscribe.co/en/
* Publisher of the book: Zondervan. Copyright by Horst Schulze
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