Issue has since been resolved with latest firmware update. Took almost two years since Eufy was made aware of the security concern but at least they didn't stick to their response saying it's operating as intended and realized that was idiotic. All thanks to content creators like yourself and the community keeping these companies in check. Thank you.

@dougmassey9162

Жыл бұрын

Mine says firmware is up to date today (12/12/2022) and it is not fixed. Where is your intel coming from?

@heathhardie616

Жыл бұрын

I got an update on 12.10.22 for my outdoor c24 cams and an update on 12.11.22 for my solo cam e40 stating "Long press SYNC for 10 seconds to restore factory settings is no longer supported". I'm sure this will roll out for all cameras soon.

@dougmassey9162

Жыл бұрын

Thanks for the quick response I appreciate it!

@geebee5518

Жыл бұрын

@@heathhardie616 I can’t seem to locate any documentation on the Eufy site to say whether this issue has been resolved or not. Do you happen to know where I can find it? Thanks a lot for the update :)

@heathhardie616

Жыл бұрын

@mediamixerpete954 The cameras should update automatically but I came across this just by checking the cameras current firmware and it gave me the option to update the cameras so if you haven't checked the firmware I would do that.

Good thing KZreadrs are looking out for us and calling out these companies when they find flaws. I have cameras from different brands so if one camera flaw from one brand is exploited it won't work on the other cameras.

@ltumnews9780

Жыл бұрын

hey 123 what brands do you like?

UPDATE: It appears there's a lot more trouble going on with Eufy than just the issue i talk about in this video. Linus Tech Tips did a video talking about other security feature with Eufy cameras. You can check out that video here... kzread.info/dash/bejne/ZKenr7Ote6SzqaQ.html. Like with Linus, i am parting ways with Eufy, and all the other companies under Anker. People in the Eufy Forums are not getting the resolution they are looking for. I made this video to bring more attention to this flaw in hopes that it gets resolved.

@virajparekh

Жыл бұрын

Try ezwiz cameras

@deanparkr

Жыл бұрын

Really appreciate you bringing this major issue to wider attention!

@ltumnews9780

Жыл бұрын

Steve can you tell me here briefly what brands do NOT require a monthly subscription? I am about to buy 6 noorio b200 but I want to use them with no subscription. Are they fully functional w/o a sub? I heard some features are only available via subscription. Any other (non-sub) brands you recommend?

@wayneburns5505

Жыл бұрын

It was highlighted a lot longer ago then that on the Anker forum before they created eufy's own forum At least now / with newer cameras the footage comes back, with the original system it went & never returned, I'll try it again with mine when I have chance but if people have a different model of camera or homebase I'd suggest trying it yourself

@golfbeatsworking

Жыл бұрын

Thank you for bringing this attention to your viewers and to potential buyers. I brought this up to Eufy in December of 2020 and on the forum boards in January of 2021, I’m actually the comment underneath Eufy’s forum moderator in your video. Everything you described as their response and tested is 100% accurate. Once we kept getting the runaround, I just quit buying Eufy cameras. Plus, their app is always so laggy with accessing footage. I believe they focus on getting new products to market and don’t focus on the major issues they have with their system. It’s sad because Anker is so much better than this.

Easy way to sort this would be for Eufy to get a PIN to pop up on the users device. That way potential thieves would not be able to delete the cam.

@ltumnews9780

Жыл бұрын

very good idea!

@scottellis5911

Жыл бұрын

Ring you have remove in app

@misstubbie1313

6 ай бұрын

The PIN pops up now. not every time. But I guess the app logs you out after some time of inactivity and when you try to open it again, you get the two factor authentication PIN

Great timing on this, both me and a friend were all set to buy doorbells from them on a BF deal. Won't be doing that anymore!

Thank you for bringing this to our attention. This is s very big concern. I do not own any Eufy cameras. But this would be great info into what I would buy. Keep up your great work.

@SteveDOES

Жыл бұрын

Glad it was helpful!

@AngeloR674

Жыл бұрын

I own 2 eufy cameras! And there very reliable!!

Oof. What an oversight. Was all in for some Eufy Black Friday deals and came to KZread for a quick review of a product and saw this video and have opted out. You just saved me a thousand dollars.

With Black Friday coming up I was just about to purchase Eufy. Now I'll look at other brands. This is an absolute NO-GO.

@ltumnews9780

Жыл бұрын

me too Nick, I am ready to buy TODAY if I only knew WHICH brand to get. I am 90% ready to click buy on the Noorio B200 but before I do I am trying to find out what their subscription policy is.

@spetcnaz83

Жыл бұрын

I was going to buy it today for Black Friday, good thing I said "let me watch some reviews". This a HUUUUGE mistake on their part.

@wylinonwax

Жыл бұрын

Same, deal breaker.

@Buckdog37

Жыл бұрын

I don't understand why this is a deal breaker? Who the hell is gonna walk up and hold down the button? I mean they don't even charge a subscription at all right? Sounds like you may be getting a kick back from another company? I'm subscribed to your channel, I would like to know. Ahhh... real link.

@marcialabrahantes3369

Жыл бұрын

@@Buckdog37 check Linus reports about them uploading days to the cloud without your permission as well. lots of security holes coming from Chinese software...

Thank you for the video. I had heard about this before, but you demonstrated it in the video. Like others, I was getting ready to buy the Eufy system, cameras plus home security. Reolink was recommended by our Smart home installer too, so will seriously look at that now.

Good video. I actually purchase a set of eufy 2c pro cams last year as they came highly positively rated. Never installed them but I hope they fix this issue

Classic "feature not a bug" ha, hopefully they fix it. Thanks for sharing and bringing awareness to this issue

The reason why I'm interested in a recording camera in the first place, is the fact that I can be easily killed in a near future. When this happens, I need the recordings to be secured. This is a HUGE dealbreaker for me.

Thanks for this video, I am gathering all the info on this camera since I was ready to buy one but after watching this video, I too will put a pause on spending such a large amount of money on something that definitely has a flaw!

Thank you very much for notifying us eufy echo system customers always appreciate all key informations. I was in the process of purchasing the new homebase 3 with eufy cam 3c pro . I already have the doorbell camera with 2c pro with eufy cam 2 pro for 2years now. NOW this really really pissed me off with is FLAW. I think I may switch to the YOREX wired or wirelless version. Again THANK you very much Steve .

I was about to make the purchase on the Eufy package. Thanks for sharing. That changes everything for me. I will be looking into the reolink. Thanks!

Thanks for the great information. I did one last search before I bought the cyber Monday special. I really hope that they fix this before the next big Eufy sales event.

That is an absolute deal breaker for me. That is in unacceptable security flaw. And even more concerning that they are blatantly ignoring all their customers complaints and don’t care.

@madgamer44x

Жыл бұрын

Apparently it was fixed

@johnaubin6907

9 ай бұрын

It has been fixed since then

Thanks for bringing this to my attention Steve.

My issue is with eufy’s theft risk. I’ve lost three of them. You see someone looking at it one day, looking around for more cameras, then a few days later it just disappears. They discover it, look at the kind, realize it’s a highly resellable eufy, then sneak up behind it and take it. Eufy refuses to take any effort to lock a stolen camera, which just increases its theft value.

@flubberghosted2472

Жыл бұрын

Really?! Dang…

@flubberghosted2472

Жыл бұрын

We need cameras to watch our cameras.

@Erin-Thor

Жыл бұрын

@@flubberghosted2472 - I’ve actually done that. I have cameras protecting cameras as at $157. each it gets expensive fast. I’ve lost 5 of them now, the last guy/person had planned ahead, parked a ways away, wore a mask, and calmly and very slowly so they wouldn’t have the theft alarm (motion sensor) go off. I got a motion alert to show him calmly pocketing one of them, and the other just showed a hand reaching up.

@lillyanneserrelio2187

Жыл бұрын

​@@flubberghosted2472 hello homeless person here. For $10 an hour I will sleep outside your house on the sidewalk and watch your cameras and guard them for you. Cash only thx

@denzaharo9326

5 ай бұрын

Has the theft issue been fixed ? Can anyone just steal one of the cameras and then just hook it up to their own system ?

Thanks for bringing this up. I've been in contact with eufy for the past several days. I received an email from the engineering team stating, "Our action plan, "press and hold 10s on the Sync button erase binding and settings feature" will be canceled." The've been really good at customer service so far for me, so hoping for a quick resolution. Thanks for posting this video.

Thanks for bringing attention to this - just when I was thinking of switching a few cameras to Eufy! 😮

@SteveDOES

Жыл бұрын

Happy to help!

@Globeguy1

Жыл бұрын

Me too! I was looking at Eufy for security cam, I'm glad I found this .

@KillaDreamsLive

Жыл бұрын

@@Globeguy1 shouldn't be an issue unless you mount your cameras easily accessible. Don't let this video be your reason not to get a great product

@michaels7898

Жыл бұрын

I was considering as well but Arlo maybe the next best option. I’m going to really think about this.

This is the main reason I crossed Eufy off my list. I saw something about it on a different review a while back. Would love to understand why Eufy thinks this is a good idea.

@silverpro8356

Жыл бұрын

I been using eufy camera for years they are brilliant and work well. A lot of these issues have been resolved.

@Jim26D

10 ай бұрын

​@@silverpro8356has this one? I been thinking of getting the homebase 3 and 4k solar cameras

To think I almost bought this type of camera. I guess that means a thief can come along and steal your camera and basically erase all the footage of that thief approaching the camera to steal it. Good one.

Ooof! Thanks for this. I'm currently researching a home solution that doesn't require a monthly subscription, and Eufy has gone from top of my list to the bottom in the space of 8 minutes and four seconds.

@marcialabrahantes3369

Жыл бұрын

what has your research come out with?

@thefunkygib

Жыл бұрын

@@marcialabrahantes3369 to be honest I don’t know now. I didn’t really want to be running wires and the Eufy seemed perfect for my needs without having to pay a subscription. But with this and also with the other recent security issue of theirs I really do think I might be better with a wired solution.

I was thiiiissss close to buying several Eufy cameras. Thank you!

Thanks for the video! What song did you use on your closing? It sounds calming 😇

Thanks for posting this review. My wife and I are having a house built and was looking into Eufy security system. Love the idea of having all the videos stored locally instead of on a cloud. Now that I know about this security flaw I will be moving on to something else. Thanks Eufy, you just pushed away another potential customer because you won't address security flaws, nor will you listen to your customers about these security flaws.

@juan2049

8 ай бұрын

They fixed it with a software update

@Apollo_GodMode

7 ай бұрын

@@juan2049 how did they fix this?

@majortomtogc

7 ай бұрын

If i were building, I would hardwire, no question. I bought Eufy so i wouldn't have to run wire in a built home.

You made this just for me today. Thanx 👍Thank You very much

Thank you for the video. I was just about to by this brand of camera but looks like i might have to go with another brand. Thank you for the heads up.

Good job man. This needs attention.

This is one of many reasons why I do not rely on, nor do I trust Wi-Fi cameras to protect my property. Wired systems are the way to go. You should hard wire each camera back to an NVR and then ideally back up that NVR to a cloud service like drop box.

@ElayneOkaya

Жыл бұрын

Do you mind sharing your other reasons for not using a wifi system?

@ACAIDC

Жыл бұрын

​@@ElayneOkaya 1) Wireless cameras rely on third party servers. If the company has a data breach or uses poor encryption then there's a chance the camera could be hacked or your private videos could be viewed by anyone on the internet. 2) Some wireless cameras store their recordings in the cloud. If your internet connection was to fail or be disabled by an intruder your camera would be unable to record the events. 3) Companies like to add hidden fees. Take Ring for example. If you don't pay their $3 per month you camera won't record anything. 4) Image quality on wireless cameras is never great. You won't any wireless cameras that can record in clear 4k. If you want the best chance of capturing licence plates or faces you'll want a camera that records in 4k. 5) The last thing you want is a wireless camera to miss an event because if failed to detect motion. Having cameras that record 24/7 is key to making sure that you never miss an important event. As I said the main reason is always reliability. There are too many things that can effect a wireless camera. If a camera is connected to a recorder using a cable and you use a UPS (backup power supply) you'll be able to monitor your home even in a power outage. Unless the hardware fails there's nothing that could stop the camera from recording (if you go with a hardwire system).

@Jim26D

10 ай бұрын

​@@ACAIDCany advice for wiring a house with an unfinished attic. I would fall through the tiling. Been trying to think how to wire my cameras without the wires visible but can't walk in my attic floor. I know that's not related to your post just curious

@victork3397

6 ай бұрын

@@Jim26Dwhat do you mean unfinished attic? Drop ceiling “acoustic tiles”? Pop them up one by one from below with a ladder and run wire as needed. If it is drywall, then just walk carefully on the 2x4 wood studs. If you’re really concerned about falling through then use 2 pieces of plywood - one braced on two studs and the other to place in front of you. That is tedious and I prefer to just walk carefully. Invest in a good headlamp and watch your head - many times you will snag you head on a roofing nail. It’s not fun trust me

@Jim26D

6 ай бұрын

@@victork3397 it's just a mess up there. They had fresh insulation placed before I got the house. So there is about 2 feet of it. It was too difficult to do, I ended up just getting wireless cameras

Thank you bringing this up! I'll write to eufy asking about this so called feature..

Thanks for the info, Steve. Much appreciated. The fact that Eufy says they're working as intended is definitely a cause for concern. It actually makes the "security" of the camera rather useless. Cause, let's face it, not everyone has the ability to install a camera so high up to prevent someone from easy access to it. Thinking one's footage is secure on the Homebase inside their home only to find out at an inconvenient time that the footage isn't secure? And Eufy doesn't plan to correct that? Bummer. I plan to share this video to hopefully help others be more informed. Thanks again for letting us know.

@abc123fhdi

Жыл бұрын

Was thinking I should get a home base compatible eufy cam but now I know it doesn't make any difference whether on device or on the home base. I have another brand of camera with free cloud storage in addition to SD card in the camera like the reolink.

@mikeward1701

Жыл бұрын

@@abc123fhdi Same, I was looking at the new Homebase that takes SSDs but not anymore.

@marcoantoniosamperio6415

Жыл бұрын

Any updates guys?

There's a different issue with Eufy as well. They seem to be disposable/randomly die within a year. I bought two of the eufy solo e20 cams in November 2021 and set each up...one for the front of the house, one for the back. They each worked wonderfully until May, 2022. It was odd, but within a couple weeks of each other, both cameras died. The cause of death? Not sure, but they each started refusing to connect or stay connected to the network. I tried everything and even walked through troubleshooting with Eufy. This happened to both cameras within a few weeks of each other and I immediately went through the steps of trying to fix each when it happened. That means I dealt with all of this twice. Anyway, the end result for each situation was Eufy sending replacement cameras because I was still under the 1 year warranty. So...May/June 2022, I have two new eufy cameras back up and operating great. I was happy with Eufy support. They're great and seemed to stand by their product. No hassle on the replacement process. Now, we are in April 2023. Guess what happened? One of the cameras is doing exactly what happened to the original cameras....refusing to connect to the network. It's out of the blue, too. It was working fine and it was time to charge it so I put it on the charger and got the notification that charging was done. Suddenly it won't connect. It won't even beep if you try to go through the steps to uninstall the camera altogether and reinstall. I can't even factory reset it. I tried going through the steps with Eufy customer service to make sure I wasn't losing my mind. Sure enough I was doing it right. The camera has just decided it's not going to work anymore. I asked Eufy if these cameras are intended to be disposable, and they assured me they are not, however I find the evidence to suggest otherwise. This is now three cameras which have died when they are less than a year old. I am no longer under the 1 year warranty which only applies to the original purchase date. Eufy does not warranty the product to last a year. They promise to replace faulty products that die within a year of the original purchase. That's a big difference, and to be fair, that's industry standard as far as warranty practices go. However, what the heck, Eufy? The evidence shows that your products are meant disposable cameras that are thrown away and replaced once you use for 6 months to a year. At least the Eufy solocam e20 is. Let's see how much longer the back yard camera lasts. If I'm correct, it won't last more than a few more months. Anyone have suggestions on a camera brand without a subscription they would recommend?

what about 3c? can you make a video for 3c? I think it would store on 16th HDD

Thank you for this important notice! I was planning to buy eufy but no more !!!

Thanks video is really helpful, please let us know does the issue has been fixed on the update as some of comments

Thanks for the video, I was about to purchase eufy products but it doesn't seem like they intend to do anything to resolve this... What alternative home security smart camera system would you recommend instead? I'm trying to find something which doesn't require a subscription service if you store footage locally but there aren't many options... Blink? Arlo?

As an IT guy might add this to your testing if you don't now. Most of these cams seem to fully depend on Internet. What happens if internet is down say for power or service outage. Do these cameras store anything and re-sync all data when internet is back online?

Was thinking about changing to Eufy but now I am reconsidering. Hope Eufy fixes this soon.

@handsome567

Жыл бұрын

Is it fix yet? I literally just ordered 4 cameras and a base station

Hi thanks for upload. Is this the same with the new 330 4K version? as I am just about to press the the pay now button

Do you know if they resolved the issue with their new cam and base ?

Hope they correct these security issues ASAP. too late to return my system. I do really like the cameras which is disappointing

Thanks for the information on the Eufy, I like this content, keep it up. 🤓✌👍

Ive had nothing but issues with this camera. The 2k wireless Doorbell Camera will also not record the footage if you are currently looking through the camera in real time. So if someone is breaking into your home and you happen too look while the crime is being committed, the home base will NOT store and save the footage - which is idiotic. You have to hit the record button within the app on your phone to record the current video.

Hi, Steve! Is the Eufy doorbell camera easy to steal out of its bracket?

Hi Steve Thanks for making this video i want to confirm if any Eufy gets de-sync we lose all recorded video even the file in the SSD driver or only for the interior hard drive? when synced back the Eufy camera gets all the record files back at homebase? Thanks

Did they ever fix this security flaw?

The best thing about Eufy is that you can store your own data without having to put it into the cloud

@custossecretus5737

11 ай бұрын

The downside of that is, if you get burgled, they are going to take the Homebase the data is stored on and since it needs connection to your router, will be easy to find.

I was literally about to pull the trigger on a Eufy 2C cam kit since my garage keep getting broken in to. This issue alone will have me go to a competitor as intended.

Sounds like the footage is still on the home base as you said. Eufy should be able to fix it easily.

I intend to buy an eufy dual camera doorbell. What do you think, is a good buy or not? Which brand name doorbell do you recommend without subscription

It makes sense for the footage to be gone from the app if it uses on board storage vs. using the new Home 3 that allows expanded storage. Once the device is no longer synced to your home, how could the footage still show in the app? Also assuming you don't use the cloud storage to.

This is an awesome feature. You can steal their cameras and with a simple push of a button delete all the video showing them do it.

Anyone know if this issue is only for dedicated camera's only, or does it affect Eufy video doorbells and security floodlight cameras?

have you tried pulling the hard drive out of the base station to see if you can access the footage from the "de-synced" camera when using it as an external storage device on another pc?

@maml6479

Жыл бұрын

Was thinking the same thing

I was about to click "Place Order"....wow! Thank you!

@KurushimiVrishraka

16 күн бұрын

Me too!

Does this apply to the 3C version (S300) as well?

So is this an issue with all Eufy cameras? Because I was seriously considering buying the new eufyCam 3.

Agree eufy should enable people to register secure camera

Brother thank you for this info its has a lot of value for us the consumer, most of this companies need to understand that everyone now in days has a darn pocket cpu aka a cellphone that its easy for the (robber) to search for a flaw on any camera, so if this companies are going to develop any security product goshhh think 2 steps ahead.

I know this is old but the footage was indeed intact on the storage device. That was why it showed back up. There was a way to access but since of course was patch with the latest firmware update.

Idk if they fixed this issue either but I had to take my eufy doorbell offline for renovations and I couldn't access any recordings on my homepage unless I reconnect the doorbell. So what if someone decides to smash my doorbell? Nothing I can do. Unaccessible.... Also messaged eufy about it but they just said will tell developer

Would setting up these cameras to use Apple Homekit secure video and store clips in iCloud circumvent this problem? I wonder if the clips would remain in iCloud if the camera was removed with this method?

How do you get the doorbell camera thing stay on the holder

Idk about eufy any more, I purchased 2 indoor mini 2k Wi-Fi pan & tilt. When it’s on privacy mode usually around 2am or 3am the camera goes turns on by itself rotates then goes back to privacy mode?

From Eufy chat on 7/21/23 "Hello. I'm looking at buying the wireless solar powered cameras with a homebase 3 and wireless dual cam doorbell. Would resetting by the camera sync button delete the videos from that camera on the homebase 3? 1:21 PM A yes you are right Agent-Mertie So they would be deleted? A yes the videos would be deleted if you reset the device Agent-Mertie Ok then that defeats the purpose. Thank you for your answer"

These problems have been resolved eufy cameras are amazing.

Is it possible that the videos are either (obviously) coded to that camera, or that they are actually somehow stored on the camera? Maybe they want you to save specific videos on another device, and then delete the unnecessary videos on the Eufy device.

From a developer pov that cam has an uid and if that uid is removed, clips with that uid aren’t shown anymore in the list… (basically it’s just a filter), these clips need to get another account uid and that list needs to be build up by that and also the cam id and show the camera as removed too, this absolutely need to get fixed.

My Eufy indoor cameras stop detecting at night with the IR feature activated. With my kitchen totally dark,it does not detect motion. I can stand directly in front of the camera and would not get an alert. My living room gets some light from the streetlight outside but that camera also does not detect motion when I enter the room. Do you have any ideas what my be wrong ?

Use Blueiris. Eufy records rtsp to Blueiris. No Cloud. Nobody erasing anything. Blueiris user myself for over a decade. I only have 2 Eufy c24 I "tried" and via rtsp they aren't bad if on sale. I would recommend other brands though. If you already have a lot of Eufy cameras and an available PC lying around, you can salvage them with Blueiris

was that other non subscription video camera real link?

Yeah, that’s kinda bad! I have RTSP on my Eufy cams so if that was to happen to me all the footage would still be on my NAS, but still, most people wouldn’t be storing their footage this way.

@Darkk6969

11 ай бұрын

Same here. The cameras are on my DMZ network and blocked internet access. My NAS via the app records the videos via RTSP protocol.

Why are people putting cameras in reachable spots? You should never be able to just reach and grab a security camera.

Was planning to purchase a few Eufy cameras today (Black Friday). STOPPED. Will not reconsider, until they fix this problem. While I would also love the Eufy Duo Doorbell, it has an additional flaw - cannot record to it's own Base-station or record to it cloud service!! Everything is on the SD card in the doorbell. Until they fix these major FLAWS (not marketing BS features), will not even consider them. Thanks Steve.

are you interested in sjcam sj10 pro action camera?

Hey Steve! The issue is actually worse than you think, it turns out Eufy also uploads and stores all your face recognition images online in their cloud, which is over in China. AND if you delete your account, its still there. Its also possible to easily hack into anyones camera feed using VLC. This was recently uncovered just after you posted your video!

@bam4cky

Жыл бұрын

Can you share more information about this?

@martinlebl631

Жыл бұрын

@@bam4cky Checkout Linus Tech Tips WAN segment on this.

@docalex1991

Жыл бұрын

It is not in China, it's just some random AWS farm around the world

@grahambell6834

Жыл бұрын

This isnt a security flaw though. Its required for thumbnail notifications. There is a 48hr delay after you delete it and it can not be accessed by anyone other than the account owner.

@martinlebl631

Жыл бұрын

@@grahambell6834 It is a security flaw, if it does it without your permission or knowledge, after advertising only using local storage. Even more so when the company lies about this, and does this in plain text without encryption. After this no one should buy anything Eufy or Anker, as they just can't be trusted.

Not gone completely but stored on China’s servers for CCP to keep.

Does this also occur with Eufy new AI home base that just came out? I believe it's called S380, at the end of December Eufy said that even S40 solar charged cameras with internal storage will have their footage stored in that home base if connected.

is there a security camera that works without an app ? `note i use a PC for my stuff

Does this work with Google Nest Hub to view the camera footage?

Thanks for this video! I am looking into what system to buy, and Eufy is really nice, but this is a dealbreaker. Fix your stuff, Eufy! Why would you have an "intended feature" that allows a thief to come and grab your camera, wipe all evidence of their activity, and then take the camera so you can't ever see what happened? (And then apparently they could even re-sell the camera, since it's totally free to be installed by someone else now.) I'm sure I'm not the only one who will be looking elsewhere for security cameras for my entire home.

@thequestess

Жыл бұрын

Ok, I am now seeing a thread on here about this (finally) having been fixed. That's good! I will have to think about this system ...... it's important to me that I don't have to pay for a subscription.

Will these cameras work behind glass windows?

Odd because I just purchased eufy 2k wire doorbell, and one wifi camera that I use to monitor my basement in case the sump pump fails tested this on that camera and the footage was still there I really like the product really clear. Maybe this was fixed between your recording and my recent purchase but cannot replicate your findings on my end.

S300c how does the light work when there is motion go do u turn into

I just experienced this issue not too long ago I started looking at my camera footage to find out different things going on in the neighborhood I had a neighbor have an issue and I realize that my footage started disappearing for some reason from the previous days I'm not sure why it never was doing that before but I noticed that the whole month & prior month to yesterday magically disappeared but yet in my storage it that I have all this built up storage I'm trying to figure out how can I get to that built up storage or how did my stuff from the previous days magically disappear I mean it makes no sense like how is it that Eufy without a product that is expensive in a sense and you can't utilize it like you need to it's pointless and I came to your channel trying to figure out if I could actually use another camera with their storage because obviously it is easy for somebody to access that reset button on the outside like you said which makes no sense and we can't seem to get to our storage or our cloud on the inside from our computers or phones. They should have some kind of software update where we're able or capable to get to our storage on the app that has been prior to the erase of The button being reset... if someone can actually push that reset button from the outside easily. The other thing is they have the newer model that has more TB 3C I BELIEVE IT IS for them and I was hoping that one actually had the capability of being able to access cloud storage I did order that one prior to coming to your channel not knowing that this was the issue I was thinking it was because it was just not enough storage on the first local storage that only had 16 or 14 GB because I have their doorbell and their flood light and I know that the flood light has its own little storage and I figured that between the two it just wasn't enough storage so I figure let me just get the expandable storage with the terabyte for both but now I see there's an issue going on.... A real big waste of money with them SMH🤷🏽🤷🏽🤷🏽

🤬Was pretty much sold on Eufy until i came across all these news about massive privacy issues involving false claims by Eufy that users footage are stored locally only and not in the cloud.

I have that issue I took one of my cameras to charge it and once it was charged it was not showing anything and it was deleted from the home base so I tried to sync the camera again but now is not syncing to the home base and I don't get it to work anymore and it turns on it beeps when trying to sync it but never get linked to the home base again

We have eufy cameras. We switched from Arlo. But now I’m upset. Eufy WTF????

Linus Tech Tips just did a video on their podcast explaining how you see are actually uploading unencrypted photos from your camera to a publicly facing server that can be accessed by anyone around the world without certification. So you see are not doing what they say they do in regards to local storage and no cloud storage

This outfit needs a good strong heavy duty class-action lawsuit, for the camera security violations. They make great products, (sans leaky cameras), but this is UNACCEPTABLE.

did they ever fix this "feature"?

Still the same on mine , I really dislike the video doorbell mount is trash , all someone has to do is pull it and it comes right off

Reading these comments, I see quite a few people here saying, "Oh, I'm never using Eufy again, I'm just going to replace all of my Eufy cameras now". Look, I can't do that! I have $1000 worth of Eufy cameras around my property, and even their damn robot vacuum. Are they going to fix this security flaw?

So in theory, does this mean that if someone walked up to my property with bad intentions, they could hold that button down and there would be no footage of them coming up to the camera and anything they did afterwards ? you mentioned re-adding the camera brings back all the old footage. Would that event still be visible? no sense in buying this if someone vould erase the camera then break in...

How to continuous (24/7) recoding in S330 eufy camera?

any updates on this? has this been fixed or not?

This has always been an issue with Eufy Camera's. Likewise with camera's that use local storage - a thief just needs to take the memory card out or take them camera itself and all your footage is gone.

@onlywenilaugh6589

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Well eufy stores the footage on homebase in house so just taking the camera and resetting it should not delete the footage. It is a terrible "design". Expected if you have a solo cam with SD card in it, etc.

Gotta love it when companies say "That's a feature, not a flaw!" and tell customers to piss off. Is this also a feature on the doorbells?