I tried your method several times to no avail. I would turn the printer off for 10-20 seconds and turn it back on, install the cartridges and nothing. I reviewed the steps and realized I was missing one step. I had not been drinking a cup of tea. Being American, I made a cup of coffee and... it worked. I encourage viewers to do this most important step - the tea/coffee is important! Thanks!

@m_i_g_5108

4 жыл бұрын

Unfortunately, it didn't work for me. Lol waited hours and still nothing.

@claireworld1

4 жыл бұрын

I’m Russian, should I try with vodka😂✌️

@BrewerShettles

4 жыл бұрын

Possibly waiting 5 Min allows caps / Printer memory to fully discharge. Waiting 20 Sec might not be long enough.

@kathyr.1721

4 жыл бұрын

Thanks for this video, and your comment! I shut the printer AND my computer down for about 20 mins, and it worked!

@MarkWord

4 жыл бұрын

worked for me too. No coffee. Sex. But I suppose tea and coffee work too.

1:09 to skip the intro

@shazelyn1021

4 жыл бұрын

Thank you!

So so grateful that I came across this video! In the middle of printing a birthday banner the printer decided it no longer recognised the cyan cartridge. I'd tried switching on and off numerous times & taking the cartridge out & putting it back in but obviously hadn't got the order right - thank you!!

As a total novice at printers I was on the verge of going out to buy Epson Original cartridges as I was getting the message "Can't recognise Cart" then I found "Refresh Cartridges. You've saved me not only money but time and most of all my sanity. Cheers Gents Excellent advice

here we are in 2021and somehow, I clicked on "epson Printer Update" Big no no! So my generic cartridges were rejected. Been using them for 3 years. Found this video on you tube, and presto!! They work again. Thank you so very much!! 500 thumbs up!

11 years on and this still works for the Epson XP 235, thank you.

I have never been so impressed with any information I've received on the internet. I tried all day yesterday to find help on my HP 1300 series printer with the same problem. There was a plethora of info, but none of it worked. I switched to my Epson NX510 which I had put aside and bought a Canon to replace it about 2 years ago. Since I couldn't get the HP to work for my husband, I thought I'd try the Epson. It took 10 minutes for Matt to solve my issue. You deserve good "KUDOS" from anyone who looks at your videos. Concise, informative, and useful. Finally something that works. Good job Matt. I'll even use my first name -- it's Marvel. Thanks

I can't believe this is 10 years old. I have returned many times over the years. Still very useful as a reminder. Still relevant and I thank you very much. It always worked for me and I always forget the sequence to follow. But its just worked again for me. Hurrah

Once again you come to my rescue!!! Had to change printer (where your tip worked for the first time) and the new printer was playing up (would not accept alternative cartridges). I resent spending over the top money for genuine cartridges (and I had to twice and still crying for the money really around £70 :( very sad indeed). I finally ordered cartridges from you at the fraction of the cost and only bought one batch to test they worked. YAY they did. So I ordered a bigger quantity now and it works out for less than £1.80 per cartridge!!!! Super happy

Amazingly simple solution! All my inks had been rejected, but your video solved it. Thank you so much

i had spent 100 Euro on 5 new cartridges and could not get the printer to accept them even though they were exactly the same type of Epson cartridges as i had always used.I had resigned myself to discarding the printer having tried a number of solutions on the internet none of which worked.Then I found your easy to apply suggestions and it worked like magic.You are truly a magician ...thanks from the bottom of my heart

Thank you so much. Your instructions was simple, and concise. I had spent sometime trying to figure out the problem, but your advice did the trick. I salute you.

Fantastic! I was ready to throw it out the window and write scathing reviews about knock-off ink cartridges, and for stinking epson printers that has figured out a way to corner the market, forcing consumers to purchase their ink at totally inflated prices...whew! You saved me from a lot of bitching and complaining! THANK YOU!!!!

Well done Matt, I just sent this tip to my retired Mother-in-law who's having the experiences you describe. I will let you know if this works and will certainly look at buying cartridges from refresh cartridges! Thanks for taking the time to make this film. Mark - Plymouth

Thank you! This worked immediately! Could not even finish my cup of tea. Remove, turn off, turn on, remove, turn on...Happy computer, happy me. Thanks for making this information, sparing many people frustration and waste. You rock!

And I found this video 12 (!) years after it was posted, and it still works! Thanks from far away in Chicago!

you've saved my sanity ... after months of rejected and wasted compatible catridges you've finally shown me how to get my Epson printer to recognise the new cartridges. Thank you sooo much :-)

It worked on my epson sx205. Cant thank you enough. Useful both for when you run out of ink, and in case epson has hacked your printer and cannot use substitute brand inks. Particularly annoying when you have something urgent to print. Thanks again !

Thank you!!! Almost threw my printer out the window but was finally able to change the cartridges with no errors!

Genuinely cannot believe this worked on my incredibly old Epson Stylus SX125. Thank you so much!

Just amazing! Thank you for this tip! I was literally pulling my hair out at one point, but now it all works perfectly!

Thank you! I have been trying to get the printer to recognize the cartridge and nothing worked. I tried your recommendation to change the cartridge while the printer is on and IT WORKED!

@markbeertone I am delighted to hear you were able to get the printer in question up and running again. I hope we will get to hear from you in the future!

Thank you so much! The first tip (turning the printer off with the "bad" cartridge missing) did the trick. As soon as I turned the printer back on and put in the missing cartridge, the printer accepted it with no problem. :-)

Very simple fantastic advice ,cannot thank you enough!! I thought I made a huge mistake by buying in a hurry & was very confused as to why the printer did not recognise the cartridges .. Wow🤗🤗

I was tearing my hair out as I had some urgent work to do and the printer rejected the new cartridge. This tip worked a treat. Many thanks.

Hi Matt .... Thank you so much for the tip! I had bought a set of replacement cartridges (non oem) for my Epson SX125. ink ran out and replaced the full set, and not recognized came up for all. bought a new set and the same. Today your tip of removing cartridge and go for a Coffee and then put it back in worked first time!

@phyllisdurell7952

2 жыл бұрын

I had a Computer Repair guy come over, and he shook his head and said, sorry no way around it. Then I tried this and was successful Epson 610 now prints perfectly!!

thanks! this works for me EVERY time!! the trick for my printer is to leave one cartridge in so it sees that it has only one cartridge then when you put the others in it fully recognizes them. Sometimes it shows that they are really low, if that happens I just repeat this procedure with those cartridges

@darkzerk7

9 жыл бұрын

Thanks, I was quite skeptical and bored to tears over this, but your advice actually worked. I left in the cyan cartridge, pressed OK, it said cartridges not installed. So I turn it off, insert black, yellow and magenta. Now it recognizes them, but says "non-genuine cartridges detected. Continue? [yes] [no]". I select yes, and now it prints normally.

Matt! You are amazing, thank you from that little "Island" down the bottom of the map. Your advice worked, not with a cup of tea, but with a wine in hand! Cheers. And thank you.

Thanks! Worked for me after letting it sit idle for some minutes. I also remember the seller of the compatible catridge telling me to avoid updating. Appreciate the tips Epson WF-3520

Hey, massive thanks for this video. It did indeed get us back up and running. Only turned the printer off for about 30 seconds (didn't need cup of tea) but worked regardless. Thanks again for taking time to make this video.

Great advice. Spot on. Fixed my problem completely. Thank you.

We tried this and it didn't work BUT then we took all the cartridges out and put them all back in and it worked! So thank you for the tip in essence it worked! Great job thank you!

I was about to put on my coat and boots to fight through the Chicago snow to buy a new printer. Your advice saved the day!!! Thank you!

Genius! Worked for me on the first try on my several year old Epson XP-420 this morning.

Wow wow wow it works. Tried everything before watching your video. So very thankful as I'm a home educator and NEED my printer daily to print school work. BRILLIANT!

Hey man we had trouble with our Epson not recognising it's own cartridge. Your advice worked we did as you said and it works! You sir are a legend!

It worked for me the 1st time, after 30 minutes of battling with this machine... but 1 extra step I did, after I turn printer back on I put old cartridge back in printer so it would recongize the ink cartridge being empty. Then replaced with new cartridge and BAM it worked with no problems...THANK YOU SO VERY MUCH SIR!

Thank you for posting this - it works!! I couldn't get it to recognize one cartridge and then when it did, it wouldn't recognize another. I took those two out, leaving the other two in, followed your instructions and presto! It works!

You're a Godsend!! I did not remember to change the cartridges with the printer ON!! doh!! It works now!!

This actually worked for me! I almost passed it up because it was posted in 2010. Very glad I didn't. And it's true, the most important step is the cup of tea.

Thanks mate, Ran out of ink with my other printer so had to reinstate my old Epson R300. Plugged it in after 2 years and it didn't recognise any of the inks in it. This tip worked a treat! Many Thanks.

Never would have guessed it would be such a simple fix. Liked and will look into refreshcartridges as a place to buy from now on. thank you!

After a couple of hours of trial and error, I saw these instructions. I removed ALL cartridges, switched off like you said, and when I switched back on and re-inserted hey presto it worked. Many, many thanks.!!

Thanks a million I had a bundle load of cartridges that didn't work but now thanks to your advice my printer is now working fine. Thanks again!!

Who would have thought something so simple would work?! Thanks heaps!

This worked for me on Epson XP-2105. Tried to replace all 4 cartridges with compatibles - printer said "**** off!" I tried your method and the printer said "Curses! Fooled again! Will no one buy my ridiculously over-priced original Epson cartridges?" Thanks for the video and keep up the good work.

You are a star, my printer is now seeing the inks as full and is printing again. I was close to dropping it out of a first floor window!

Printer manufacturers really annoy me. The amount of stuff they do to try to force you to buy more ink from them is crazy. They give you an "ink not recognised" error at every opportunity, won't let you print B&W if any colour cartridges are "empty", and they've got more ink buying buttons and messages and reminders than you can count.

@paulsulek2344

Жыл бұрын

@Noah Daughhetee So right. I received message on my printer to update software. I did. Rebooted. Printer wouldn't recognize the three none Epson cartridges only the one which was Epson. The printer worked fine before the update. Thanks a lot Epson.

Worked first time on my SX235W - which had refused to recognise any of my four non-Epson cartridges, it now prints/copies happily.

Thank you! This resulted in a message saying "nongenuine in cartridges. Do you wish to continue using them?" I said yes, and they work :)

Thank you so much. Your advise was bang-on; printer is now up & running. Cheers mate.

Dave Passingham: First time I've ever written in to a site. Just to send big thanks to the chap from Referesh Cartridges. I have an important paper to translate, need it printed, and have been stuck for 2 days. Worked a treat. Epson Stylus SX415, by the way

Brilliant!!! thank you so much for this unbelievably simple method to get my printer online again!!!

Worked like a charm. My printer was off when I originally changed the ink cartridge. Thank you!

Thank you so much for the video. This totally worked for my Epson WF-3640. I was able to use my clone cartridges.

That was brilliant and worked! I thought our printer had packed up as the new cartridge I'd put in in Nov didn't work. Thank you.

Worth a try. I found packing out the bottom of the cartridge with a piece of blue tack, helped push the cartridge towards the pin/ chip connection and did the trick.

I tried a lot of things but turning it off w/o the cartridges and then turning it on and adding them back in actually worked! Thank you very much.

Thank you . Totally worked and fixed my 13 year old epson CX 5400. Which I love since I only have to pay about 2 bucks a cartridge online.

I had the same problem with original Epson cartridges and your trick worked! - Thank you

Didn't work for me but I just want to say that your head is so perfectly round and shiny!

@THORPEBAY

9 жыл бұрын

Karl Pilkington ?

@Ournumbers312

4 жыл бұрын

You are insane lol

@ingridrevolorio1800

3 жыл бұрын

🤣

@triumphmanful

3 жыл бұрын

light bulb- a real chick magnet

@GameAddictOFFICIAL

3 жыл бұрын

His head is more shiny than my future xD

My go-to video when this happens on Epson XP6100 - works a treat. Thanks Matt!

THANK YOU! Cartridges out, power off, on, cartridges back in worked for me on Epson Workforce

Many, many, many thanks!!! This worked for me this time and hope it will in future as well!

Worked great for me thank you. Also the advice about going for a cup of tea and relaxing was a great idea.

Thanks for the video. Resolved the issue I was having. Much appreciated!!

Thanks for the helpful video. I took your advice and the printer accepted the ink cartridge!

Hi, Thanks for this posting. You're a hero. I just fixed my printer which stopped recognising cartridges after I replaced them with the printer unplugged for the first time ever.

Brilliant! Worked on our Epson XP-530. Thanks!

Thank you! This was the best, most clear piece of advice to this frustrating problem! Appreciated!

Thank you so much. On my second attempt it worked, and my compatibles are now recognised by my Epson DX 7450

brilliant. Thanks for that. This DX7450 was about to become a shotgun target, you've now given it a new lease of life and saved me from a nervous breakdown! .. cheers mate ;) (Y)

Brilliant! It worked for my Epson WorkForce 645 printer. Thank you very much.

Worked!!! Epson XP-820 - 1. Choose Replace Ink Cartridge - Take ink cartridge out. 2. Turn off printer - WAIT 5 Min - Might be to allow caps / Printer memory to fully discharge. 3. Turn printer back on. Printer will search for missing cartridge and tell you to install it. 4. Put cartridge back in. Note: A) Installed Epson Printer as Administrator / Win 7 Compatability in WIN10 64 bit. B) Ran Nozzle Check on "NEW" cartridge. All is A++++ THANK YOU!!!! Amazing!!!! Epson Compatable cartrideges.

Thank you! My EPSON wasn't reading my Epson cartridge....followed your steps and it worked!

Thank you so much for this , I have an Epsom P50 and it worked perfectly

Thanks for this. I had all 4 carts saying they were out of ink when all 4 were new. No way I'm paying for genuine epsons when there are cheaper compatible carts out there that are just as good. Thanks for the advice :)

Thanks Matt! My black suddenly went out, then the remaining 3 did a few minutes later. I used your method with the black, took two tries but I am up and running.

I know you posted this video 12 years ago but I want to let you know from 12 years in the future you’ve saved my LIFE and my Epson printer which was about to be thrown out the window because it would not accept my ink🤣🙈 THANK you

Thanks for the tip! Worked for me. I wish you a lot of great success with your company being so good to help others out!

Glad to hear it. The SX range in particular does seem to be prone to this.

Really helpful, thank you. I changed without power to the machine so it didn't recognise. I repeated the process while it was on and now it recognises them - doesn't like the fact that they are not Epson of course, but that's another thing entirely!

This is amazing ! Thank you. Worked perfectly and has stopped me getting to stressed haha

Thanks. Printer rejected Sublimation cartridges. Your tip worked a treat. Thanks again.

Matt I;m glad I looked at your video,I didn't know not to turn off the printer when changing cartridges,after giving up hope thinking the printer had developed a fault,I followed your advice and it was sorted. Thank you.

Printer wouldn't recognise cartridge after cleaning nozzles. Tried this trick now works great. Thanks

Thanks for your advice, solved my printer issues immediately

1st grade school project emergency and you saved the day. You're awesome. You're a superhero. You're an awesome superhero! Thank

I am having issues with genuine Epson cartridges not being recognized ever since I did an update for my new Epson printer. There are many other Epson customers having these issues. I am really disappointed in Epson for allowing this to happen. Manufacturers don't seem to care about consumer issues any, more just get the product out there and consumer be dammed. On another issue, we don't need stupid comments on videos that individuals go to the trouble to put together to help us. I am thankful for them.

I did this and instead of it rejecting the ink. It said the ink I'm using wasn't genuine. Which it isn't, after I press accept the ink, it's been working perfectly. Thank you.

I didn't realize the XP 6100 cradle moved left 10mm to the replace position when the power was on. I was trying to do it with the power off. Thanks for the info. Niol

Thanks. This little tip worked for me. I was about to go out and buy all new cartridges and then I saw this video!!

your the greatest man! worked for me Epson Stylus Sx425W, had the same problem but solved as instructed, however I removed one and then it was telling me that this one is missing, when inserted that, it was reading it as normal but not three others, then I did remove the other three one by one, then started to work thanks alot

Holy Crap!!! It actually worked!!! I bought a refurb magenta and it wouldn't print. The company even sent me a replacement and the second wouldn't print either. I must have cleaned the heads a dozen times. So I bought a NEW genuine cartridge and it wouldn't print!!! GRRR!!! So I tried your suggestion and wouldn't you know it, my magenta not only printed, but it printed perfectly on the print head nozzle check!!! HOORAY!!! It's probably the first time a KZread video actually worked. THANK YOU!!!

Thank you. I tried everything and this is what worked. I did end up switching out the light cyan for a different one because it was still showing that color. For some reason it accepted it even though that same one was in before. Very annoying!!!

Thank you, plus such a pleasure to hear someone speak English correctly!

Very good. It's working on my Workforce 310. Thanks a lot!

Big Big Kiss - This worked. Have been trying (and tearing my hair out for 2 weeks. Epson could not help me. After spending $100 on new cartridges here I was with no hope of printing or getting my money back. WOW am I happy now. Have learned a lesson re: Epson.

Thank you so much!! this worked perfectly on my printer, I'm so happy thank you again!!