Dyson DC41 - Brushroll Not Turning Diagnosis

Тәжірибелік нұсқаулар және стиль

How to completely troubleshoot the brushroll not turning on a Dyson DC41.
This particular DC41 is kind of a worst-case scenario for the brushroll not turning. We look at every step of the diagnosis process, going through all of the potential faults until we find the root cause of the problem. If your DC41 brush is not turning, you will find the issue following this step-by-step guide. Hope you find it helpful!
Apologies for the sound... I must have had a bad connection to the lav mic.
House of Vacuums is Lynchburg's exclusive multi-line vacuum dealer. We sell the best vacuums in the world and fix the rest! We are conveniently located on Old Forest Road in beautiful Lynchburg, VA. If you have questions about vacuum needs for your home, drop us a message. We are always happy to help you find the right vac and the best price!
www.thehouseofvacs.com​
Instagram: rebrand.ly/zwj39un​
Facebook: rebrand.ly/la4uyxx​
Filming Kit: kit.co/Matty_HoV/hov-studio
Copyright 2021 House of Vacuums (Dark Water LLC), All Rights Reserved
This video was produced for entertainment purposes only by Dark Water LLC. If you rely on this video as an instructional, you assume responsibility for the outcome to person, property or otherwise.
Chapters:
0:00 - Intro
1:22 - Removing and Checking Nozzle
4:49 - Removing and Checking the Switches
9:10 - Checking the Tool Switch
17:27 - Checking the PCB & Leads
20:20 - Is It Worth Fixing?
22:58 - Just For Fun
Dyson Vacuum
Dyson DC41
Dyson DC41 Brush Not Spinning
Dyson DC41 Brush Bar Not Spinning
dyson ball animal 2
Dyson Ball Animal 2 Brush Not Spinning
dyson dc41 animal
dyson dc41 disassembly
house of vacuums
dyson ball vacuum
dyson not working
Dyson No Suction
dc41
DC41 disassembly
vacuum cleaner
dyson
dyson repair
dyson smells
dyson smells bad
dyson burning smell
Dyson Ball Burning Smell
dyson dc41 burning smell
Dyson DC41 Running
Dyson DC41 Not Cleaning
Dyson DC41 - Brushroll Not Turning Diagnosis

Пікірлер: 61

  • @HouseOfVacuums
    @HouseOfVacuums2 жыл бұрын

    Sorry about the audio, everyone! I did my best to salvage it and thought it was passable enough to keep the video. What's your reaction to the complicated construction of this machine and the position of the nozzle PCB?

  • @mr.vacuum3439
    @mr.vacuum3439 Жыл бұрын

    your outtro is exactly what i say to my friends. going to show my customer this video for them to understand the issue better.

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    Hahaha, education through humor!

  • @mattheviewer
    @mattheviewer2 жыл бұрын

    Quality fixing's always appreciated. Also helpful watching the continuing Dyson train wreck - will soon get rid of mine !

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Thank you, sir!

  • @plantnovice
    @plantnoviceАй бұрын

    Thanks for the vid. I have this same problem on a DC50. When I press the switch I’m getting 120v+ DC (I think 160v) out of the motor brush area. I actually left the brushes in by accident and there was a huge spark. So definitely power coming through. I sanded the brush contact points. But when I put the motor back together, the white plastic piece with brushes and the can, I don’t get any voltage where the brushes are. I read that there’s some safety mechanism to prevent current overdraw in case the motor is shot, maybe the breaker that you show here, which would explain no voltage when the motor is assembled. The vac is over 10 years old and maybe insulation on the windings of the motor gave out. Sadly the motor is impossible to find on its own and I have to buy an assembly off eBay for $50. Hoping that works, I’ll update my comment ✌️

  • @rmower3428
    @rmower3428 Жыл бұрын

    Super quality video mate. Excellent procedure. Pleasant to watch. Keep em coming 😄👍

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    Thank you for the kind words. I appreciate you watching!

  • @lahonymanor2927
    @lahonymanor29272 жыл бұрын

    Ha ha I love your intro and ending. James Dyson with his snooty way of speaking. I hear that a lot of people who work at Dyson are not very happy and lots of people have left. It does not surprise me. I'm in the UK and just recommend anyone here buys SEBO as a full size as they are just brilliant and so durable :)

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    LOL, I'm glad you enjoyed my attempt to poke fun at Dyson. I agree, for the money the Sebo can't be beat... particularly for those of you across the pond!

  • @lahonymanor2927

    @lahonymanor2927

    2 жыл бұрын

    @@HouseOfVacuums Yes so true. Your videos are great. Enjoy them, keep it up ;)

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Thank you, appreciate the kind words!

  • @drdeadlypsycho4960
    @drdeadlypsycho496010 ай бұрын

    I have a similar issue. brush roll not working. I'm gonna Use your diagnostics and see what i can figure out. I cleaned the brush head to make sure it wasn't clogged. Sometimes it spins but mostly doesn't spin.

  • @silverado5469
    @silverado54692 жыл бұрын

    Hi Matt, hey buddy one of your more humorous videos, LOL, I loved it especially the ending. I loved the ending. Anyway, you know how I feel about DYSON JUNK period. In my opinion, from every perspective as you have stated in the past they are over engineered for a reason and in my opinion the reason is to make them as unfriendly to service as humanly possible. I hate products that are purposely over engineered to be extremely complicated and very expensive to service. In other words, they are trying to discourage EVERYBODY from getting involved servicing these junk piles and much better to get the customer to purchase a new Dyson. Especially when parts availability is so terrible, probably for a reason too. You have a very smart customer and most if not all of your loyal customers are your friends, I can see that. Just another reason why you are so successful. Great video for a Dyson video. The best part of this video was watching you put it in the trash as all Dyson's should end up in the trash. Thanks, buddy, for the entertainment as always. John in Ohio

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Appreciate it, John!

  • @zacherz13
    @zacherz13 Жыл бұрын

    I was not prepared for the ending! 🤣💀

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    LOL... a little Easter egg for those that stick around to the end!

  • @vacuumtests9225
    @vacuumtests92252 жыл бұрын

    I have been watching your videos a lot. Very good and informative content. This was a lost cause and VERY complex to take apart. I have DC40 MKII (EU version of US Dyson Ball Multi Floor 2). I am not willing to take it apart if it fails. Only things what I have done has been unclogging the inner hose, changing the cleaning head and taking apart the whole cyclone pack. Too much trouble. Thank god I have Sebo Felix. Ending of this video was hilarious🤣

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Hahaha, thanks for the kind words and I'm glad you enjoyed the sketch at the end!

  • @melissaj8458
    @melissaj84584 ай бұрын

    Your an angel Mahalo ❤great video

  • @joepatino6483
    @joepatino64832 жыл бұрын

    Good videos . Hi from Ralph's sewing and vacuum Palm DesertCA.

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Thanks, Joe! It's great to hear from a fellow shop owner!

  • @justme_dkc
    @justme_dkc11 ай бұрын

    Any thoughts on a roller that tries to spin. If we give it a nudge it spins for just a second...won't spin on the hard wood or carpet...its only 2yrs old...thanks so much.

  • @johncedricescober1703
    @johncedricescober1703 Жыл бұрын

    Hello just wanted to put this out there because I was having issues with my roller not working. The model of my Dyson was from target up13 or origin ball animal origin. I tried the whole resetting the button 5x while laying it down from another video and I also bought a new cleaner head off of Amazon. Nothing worked for me and even Dyson sent a new cleaner head but still didn’t work. I followed the video up until 5:46 then messed around with the actual reset button and was like hey doesn’t hurt to try now so I tried it and that’s what worked for me! Good luck to everyone trying to fix their Dyson! My vacuum is less than 6 months of owning it so I was really bummed out about it not working but hopefully you guys get to find a solution!

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    Great, I'm glad you got it going! Cheers!

  • @digdoug9678
    @digdoug967811 ай бұрын

    I tested for continuity like you did at 2:15 and got nothing. What now?

  • @Ecksterphono
    @Ecksterphono Жыл бұрын

    You will not get power to the brushroll if the vacuum is in upright mode due to the microswitch in the vacuum. When the changeover valve is in hose or upright setting, the brushroll does not spin because if it spins and the vacuum is stationary you'll burn the floor or overheat the brush. Sometimes PCB can be at fault.

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    You are correct, the handle needs to be in the unlocked position. In this case, it was when I tested it.

  • @jaycarey2000
    @jaycarey2000 Жыл бұрын

    I do not get continuity when testing leads to the base of the vacuum (where the roller is). Is there anything I can do to troubleshoot this or am I out of luck? Thanks.

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    Hi Jay! You shouldn't get continuity through those, but if you "unlock" the handle like you are vacuuming the floor, turn on the machine and then check the plug you should be getting DC voltage through that plug. If you aren't, it is either the circuit board or the micro switch. Hope that helps!

  • @rodneybear5994
    @rodneybear59947 ай бұрын

    Matt, if you're still monitoring this video, I have a question about a Dyson Animal 2 head that spins intermittently. I tested the continuity of the brushroll head and there was none. I checked the continuity of both leads and they had continuity. My question is can you purchase the electric motor seperately or do you have to replace the entire brushroll head? Thanks for the awesome video

  • @HouseOfVacuums

    @HouseOfVacuums

    5 ай бұрын

    There is a power inverter inside the machine that likes to go out. The nozzle runs off DC and the machine is AC. It is possibly that may be going out.

  • @erichagstrom3158
    @erichagstrom3158 Жыл бұрын

    Hey @houseofvacuums ---> In most electronic PCBs, it seems the capacitor will typically go bad first. The big black button on the pcb you showed us. Can you tell me what type of Capacitor those are? What Farad and voltage units, and any other values listed on it? Those can be purchased on Digikey for cheap, and are easy to replace rather than replacing the whole PCB. Just need a soldering iron, solder, and flux. :)

  • @erichagstrom3158

    @erichagstrom3158

    Жыл бұрын

    Also! You should be careful handling capacitors like you did in the video. They hold a charge and can shock you if not discharged properly. :)

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    Thanks for the question, Eric. I have never messed around with testing individual elements of the PCB on this particular machine. I have tried it on other machines in the past with varying results. I personally don't do it because of the voltages and the liability involved... I always go with factory from Dyson either new or used for insurance liability.

  • @redbustourguide
    @redbustourguide2 жыл бұрын

    I just want to change the belt how is that done? Thanks

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Hi Kirk! The belt is not replaceable on these direct drive units. Dyson doesn't even sell parts for the drive system. You need to buy the whole brushbar motor housing asssembly, part number 923941-01 and it will set you back about $100. Hope that helps!

  • @redbustourguide

    @redbustourguide

    2 жыл бұрын

    @@HouseOfVacuums thanks!!

  • @pharnomenon6960
    @pharnomenon696011 ай бұрын

    16:05 fried switch!!!!

  • @williamcarroll4490
    @williamcarroll4490 Жыл бұрын

    I pulled one out a dumpster where it belongs. It has the same issue . I'm not taking the stupid ball apart. I'll bypass the beater switch so it's on all the time. If that doesn't work ....back in the dumpster it goes.

  • @winterwolf2164
    @winterwolf21642 жыл бұрын

    Ha, “fanboys in the colonies” indeed. Great video. Disassembled and reassembled one today before watching this. Same issue. Obnoxiously over-complicated design.

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Thanks for watching and the kind words!

  • @georgewhite6164
    @georgewhite6164 Жыл бұрын

    I think you missed something in the troubleshooting. Did you know that the beater roller does not work unless the cacuum is in operating position. you start the machine and engage the beater roller but it does not engage until you place the machiine in the downwrite position. I think your issue was with a faulty breaker in the switch mechanism.

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    I did test it out on the floor, but cut it for times sake. I tested the microswitch for the "upright brush off" mode and it was good. The PCBs on these guys are notorious for going bad. Thanks for watching and commenting. Cheers!

  • @darkhallucination
    @darkhallucination2 жыл бұрын

    Best way to service a Dyson. Throw it away and buy a Sebo. Best decision

  • @lahonymanor2927

    @lahonymanor2927

    2 жыл бұрын

    SEBO is excellent. Here in the UK they are not priced too expensive either. Think they are great.

  • @darkhallucination

    @darkhallucination

    2 жыл бұрын

    @@lahonymanor2927 her in the US Sebo is a very high end vac. We pay an average of $799 which is about 590.00 pounds. I own a Sebo and I love the product line that why I was willing to pay the extra cost.

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Hahaha, ain't that the truth. Best decision that vac owner has made!

  • @lahonymanor2927
    @lahonymanor29272 жыл бұрын

    You might find this interesting to watch about Dyson if you haven't seen it already: kzread.info/dash/bejne/qH6VqrOHosuWpLA.html

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Wow! I'm so glad they are getting called out on this. There are a lot of places with poor worker's rights, but Malaysia is far and away one of the worst. I would feel more comfortable with them being made pretty much anywhere else. That's an extremely sad situation.

  • @lahonymanor2927

    @lahonymanor2927

    2 жыл бұрын

    @@HouseOfVacuums I'm really glad too. It's about time to be honest. I did notice that James Dyson was no where to be seen lol

  • @davedebang-bang6168

    @davedebang-bang6168

    2 жыл бұрын

    Just watched that and it’s disgusting but not surprising, I despise James dyson and all his useless crappy products, the reporter told that woman that dyson is a company brits are proud of, I’ve never been proud of dyson or James dyson as a human being, he voted for Brexit ( worst thing to have happened to the uk in many many years ) as well which is disgusting behaviour for a person who outsourced to another country, the guy needs bringing down in a big way, to a point where he has to stop producing overpriced crap I’m also not proud to be a Brit this country and the majority of the people who live in it are an embarrassment to society

  • @VacMaster2020
    @VacMaster20202 жыл бұрын

    Probably the plastic cog

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    This time it was the PCB.

  • @DigitalNomadInvestor
    @DigitalNomadInvestor10 ай бұрын

    Dyson must have made the only 10,000 part vacuum. Isn't Dyson the brand that has the guy in the commercial who designed this bragging about being an engineer? LOL No wonder these things are so fragile. I hope he doesn't design buildings!

  • @bellnorton1691
    @bellnorton1691 Жыл бұрын

    OMG - loose the music!

  • @HouseOfVacuums

    @HouseOfVacuums

    Жыл бұрын

    Hmmmm, if I loosen the music will I ever be able to get it tight again? Which knob do I turn to loosen the music?

  • @XiaoPP1
    @XiaoPP13 ай бұрын

    Overly complicated design.

  • @priscillalai9696
    @priscillalai96962 жыл бұрын

    You are so long winded, I lost interest and turned you off. U never get to the point.

  • @HouseOfVacuums

    @HouseOfVacuums

    2 жыл бұрын

    Thank Priscilla. I hope you have a day as pleasant as your are.

  • @bayarearob

    @bayarearob

    Жыл бұрын

    @@HouseOfVacuums teehee

Келесі