Hey there, just wanted to chime in from a Travel Agent and Consultant point of view to help your followers that might be looking to stay at a RIU resort especially in Jamaica. RIU Classic resorts are not luxury resorts by any measure. RIU PALACE resorts offer room service, better food and alcohol selections. There are 7 RIUs in Jamaica. Classic family resorts are the #1 RIU Ocho Rios & #2 RIU Negril. Classic Adult Only is the #3 RIU Montego Bay. #4 RIU Reggae is an ADULT only party themed resort but not a PALACE resort. These are all entry level RIUs in Jamaica compared to #5 RIU Palace Montego Bay ADULT ONLY, #6 RIU Palace Tropical Bay Negril and the BRAND NEW #7 RIU Palace Aquarelle. (Both family friendly) These are Palace resorts. With RIU PALACE resort expect an air conditioned lobby compared to open air lobbies with just ceiling fans. Also upgraded liquor choices and now ELITE level clients get top shelf liquors. This is new for RIU. Palaces also have poolside and beachside wait staff where the classic RIUs only have it of staff is available. Palace resorts have better food selections and room service. You will also have access to the other resorts on the island if staying at a palace resort but you have to arrange your own transportation. If you are looking for dat passes it will depend on the vacancy at the resort. Day passes sometimes are limited if the property is very busy or full. Normally $100 to $150 for day passes from 9am to 6pm. RIUs are great value resorts but you pretty much get what you pay for. Stellar service and luxury amenities are not part of the RIU brand. Price points, convenient locations, water parks, fun atmosphere is what RIU sells. Big buffets with lots of choices to get you by is what you should expect. You will most times not have a culinary experience that will wow you. Linen and bedding will be average. Ocean Front, Ocean View and Garden View are all relative to the resorts design. Take for instance 90 percent of the rooms art RIU Ochi are really Ocean View but if you have plants in front of the room’s view they will consider it garden view. If you see the ocean without a plant obstruction it will be categorized as partial ocean view. If it’s on a higher floor it is ocean view. Far off to the sides overlooking the beach is ocean front. Jr Suite rooms have a sitting area compared to the entry level rooms that don’t have the sitting area. There are a few suites with large living areas and bathtubs at all of these resorts but normally only 4 to 8 depending on the property so they are normally always booked first. All and all RIUs are fun & practical resorts for their price points especially in the Caribbean and Mexico. Hope that helps

@VLogTrippin

2 ай бұрын

It does, and I suspected all of this, but no someone wanted to choose Ochi … I voted for reggae or palace. Thank You for this information

Parents are paying their money too for their kids to enjoy. There's enough adults only resort y'all can go to if you're anti children. Children don't need to apologize for being kids and going to a kid friendly resort.

@VLogTrippin

6 ай бұрын

Your 💯 % percent right, we definitely mentioned we had no right being there and if you have kids this might be a good compromise. Kids were well behaved and didn’t not interact with us negatively at all. We were just describing the environment, especially for people who think like us. I appreciate the comment and you watching.

Imagine going to a family resort and complaining because kids are there.. I’ve stayed at 6 different RIU resorts and haven’t had any issues. I’ve also stayed at moon palace, secrets etc. The so called luxury resorts were no different and the food was terrible.

@VLogTrippin

5 ай бұрын

The kids had no impact on our review, they were all well behaved, it was an observation and an error on our part in selection. M has stayed at other RIUs and had a way better experience. This was my 1st experience with RIU and I kept it 💯. I figured it having kids was the reason for the watered down luxury, but you’re saying there was little difference ? This was the least luxury I have ever experienced for an all inclusive. Not getting service beach & pool side was really the breaking part for me. What’s the point ¯\_(ツ)_/¯.

Went there in November with my family and had a great time. We were treated nicely, staff was on point with everything for the most part, we would definitely go back there, thanks for sharing your video and review

@VLogTrippin

6 ай бұрын

You said for the most part, what was the small part that was missing ?

@shevronful

6 ай бұрын

@@VLogTrippin so during our 7 day I believe it was on the 4th day the towels in our room did not get replaced with fresh ones on time, they were a bit late with them and also the toilet in our room got clogged and it took hours for someone to come and unclog it even though we call front desk like 3 times. I can’t recall having any other issues during our stay

@VLogTrippin

6 ай бұрын

@@shevronful appreciate your response

Disgusting set of people complaining about kid's kmft

@VLogTrippin

3 ай бұрын

What did we say about the kids ?

That front desk lady did not like you or your attitude and gave you a true attitude adjustment on your expensive vacation They always bring our luggage to our rooms,they always send someone to carry our luggage during department We went to Riu many times and it's about 200 if you loose your band,that clerkjust didn't like you

@VLogTrippin

5 ай бұрын

They didn’t like anyone and everyone gave them attitude, wtf did I just read ? lol 😂, I didn’t see a single bell hop, or even the device to move luggage around. We came in separately and had another person arrive all got the same experience with inconsistency of information. Nice try you can never blame the customers for poor customer service. I don’t even think 🤔 you been to this one ☝🏾. Maybe your capping for a different one, thanks for the comment

@VLogTrippin

5 ай бұрын

They all were trainees …

@kaydeonboyt1421

4 ай бұрын

We stayed at the Riu in Negril

@kaydeonboyt1421

4 ай бұрын

@@VLogTrippin yes,we always stay at The Riu in Negril and Reading your experience was shocking because my whole family loved Riu so much,when you mention which one we stayed at,many years ago,some friends from another you tube got robbed there,they said the rooms were very close to the roads and people would jump the fence and rob the guest and they said the entire Rui staff treated them like they were the criminals and wouldn't call the police They went into great details,maybe about a year and half ago I had friends that book the Riu ocho Rios and I wanted to tell them about those other people horror but I didn't want to be the party booper and it was many years now,so Said nothing,did you know they went and got robbed at the same ocho Rios one and they described how the staff treated them like criminals I couldn't tell them that I had knowledge but this Riu must be in a bad part of town

@kaydeonboyt1421

4 ай бұрын

I work in customer service for 30 years,I loved helping others and sometimes it's the customers, I know the difference between been dissatisfied about the way someone treated you and when someone is down right been disrespectful on all fronts,I didn't even realize it was the Ocho Rios one you stayed at,I was just thinking the Riu in Negril

Another good One Trini, but once they say kids, you should have known

Part 2 Watch Here kzread.info/dash/bejne/Z4CMs7Oke8jMgtI.htmlsi=fp_H4cJ7YQIVmkAq Subscribe www.youtube.com/@VLogTrippin?sub_confirmation=1 linktr.ee/vlogtrippin For Travel Consultations E-mail: VlogTrippin@gmail.com Consultations include but not limited • All My Saved Google Map Locations to any Country I visited • My Link on Traveling 1st Class around $2k or less • Planning Your Trip, Recommendations and Overview • Visa Questions and Essential Planning Before your trip • International Date Planning (Solo, Guys & Baecations) • Branding, Marketing, KZread and Vlog Tips & Tricks • Personalized Advice on Working Remote • Personal Contacts - Preferred Areas

$450 if you lose the wristband 😂 I went to Riu Reggae and they definitely told me $250. Also why did you choose a non-adults-only resort? I could never unless I’m with my family LOL. Appreciate the review!

@VLogTrippin

Ай бұрын

@@WhimsicallyBritt they also so told me $250, but M said she was told $450. I ain’t choose that place, I told M let’s go Reggae but she wanted to link with here friend. Her friend lazy ass didn’t want to drive over to Civilization where Reggae is. Yeah it was partly our fault, I know I stated that I’m beginning of the video. Thanks for watching and commenting.

Still going

@VLogTrippin

3 ай бұрын

Please, share your feedback post trip

Great review. Looking forward to part 2!!

@VLogTrippin

6 ай бұрын

Thanks 🙏🏾 Ivy ….

Dang I was just about to book at this resort. I’m so glad I watched this review it was hilarious 😂 thank you for saving me some coins

@VLogTrippin

4 ай бұрын

You def did the right thing, Thanks 🙏🏾 for watching !!!

Been to Riu several times and my only complaint is the food. The food is a hit or miss. Let me break down your video. If you have no children, stay away from Riu Ocho Rios. If you prefer a party vibe hotel, stay away. If you need help with your luggage, simple ask for help. I feel the day pass is who you ask as i always get my family day/night pass and never had any issues. The king bed is 2 double beds push together. The grounds are well kept. The waterpark is a great touch for the children to enjoy. I never had any issues with customer service as i dont go expecting customer service from Jamaicans 😂😂if i get it i am happy.

@VLogTrippin

7 күн бұрын

@@juliene994 ok I ain’t mad it … yes agree I thought I said in the video we were wrong for booking there. Yeah there was no assistance for the bags with the lady she asked and they told her they didn’t have anyone. But she’s been to other RIUs customer services was top tier and I been other resorts on the island 🏝️ 🇯🇲 better customer service. This notion that Jamaicans are incapable of good customer service is BS, at least you ain’t tell us we lying lol 😂 and it’s our fault. Thanks for commenting

@juliene994

7 күн бұрын

@@VLogTrippin I don't think they are incapable I just don't expect great customer service from ma peeps. I am Jamaican too ...have you been to KFC? Took a public taxi/bus? Jamaica is a different world. You complain they just stare at you as if u are crazy 🤣🤣🤣🤣

@VLogTrippin

7 күн бұрын

@@juliene994 lol similar to the Jamaican Restaurants in the states, and we question the food quality if the customer service is good 🤣

The RIU is a family resort, why did you not book at an adults only resort if you did not care to be around children? As for you being personally served food & drinks, I won't even bother wasting my comments.

@VLogTrippin

3 ай бұрын

I literally stated that in the video, again the kids were well behaved and did not detract from our trip. Yeah pool side + beach side service + room service … that’s whole point of going to all inclusive. I had $150 singles to tip, guess how much we actually used ?

Took my short trip.. It wasn't to bad the people were nice. Rooms weren't super grand but doable. They do not take orders on the beach, it wasn't an issue for me since everything was pretty close by. The rooms were clean fridge stocked. The food... was okay, it was truly a hit or miss situation. We did a week, did a tour, shopping, and more shopping, we did go off the resort, that's where the good food is. I would for sure go again. I think you guys should give it another shot.

@VLogTrippin

4 ай бұрын

Appreciate the you coming back and sharing your experience ….

Not fair analysis of resort

@VLogTrippin

6 ай бұрын

I’m editing Part 2 right now will upload by Thursday What could we have done better ? It’s my first try at a review …

Roll your own suit case? Omg you poor thing!!! Get a life people.

@VLogTrippin

3 ай бұрын

Our poor $ being spent, on a supposed to be 5 star ⭐️ all inclusive.

Not Because You Get One Bad Review That Should Not Be Why Yall Don’t Wanna Go.. Go And Experience It For Your Self!

@VLogTrippin

4 ай бұрын

Is it really just 1 ? Did you watch the video ?

when I heard $450 usd for a dollar wrist strap sounds like somebody making money outside of the resort replacement fee

@VLogTrippin

6 ай бұрын

lol she was the only one they told that too

@kimslifevlog

6 ай бұрын

@@VLogTrippin clearly all the scammers not on the same page 😂

@kaydeonboyt1421

4 ай бұрын

​@@kimslifevlog😅😅😅😅😅😅 yes❤❤❤❤

im not one to complain but M's room mishaps were too much for me especially when I paid for certain things and didn't get it. It's the audacity of them saying they're upgrading me to a downgrade at that point id be headed back to check in and get what I paid for. It just sounds like they gave her Oceanview room to someone else and tried to gas her under the false pretenses of an "UPGRADE"

@VLogTrippin

6 ай бұрын

lol her view was the same as mine, we could toast drinks 🍹 from our separate balconies.. I paid for garden view lol 😂… but then again I also told I got an upgrade. When we realized our rooms were almost indistinguishable. That’s when we realized we been swindled. If you guest I can’t see other rooms you would have been ignorant to the fact.

My practice is to come in early , check in, go enjoy the resort then come back when the room is ready so is it that i have to log my luggage??? What happens there?

@VLogTrippin

6 ай бұрын

They will keep at reception and give you a ticket. But yeah you gonna have to bring it to your own room.

Got me running to check the reviews for the RIU I'm staying at in October 😆

@VLogTrippin

6 ай бұрын

Don’t trust them wypopo reviews, cause that’s what we did !!!

Damn they treated y’all like you was ordering oxtail gravy on your rice at Fisherman’s Cove 😂😂

@VLogTrippin

6 ай бұрын

lol 😂 yeah bro, we only see fry plantain once, but everyday it have cabbage 🥬.

@kaydeonboyt1421

4 ай бұрын

​@@VLogTrippin😅😅😅😅😅😅

That's why I stick to Moon Palace Resort in Ocho Rios

@VLogTrippin

6 ай бұрын

I’m going there next ….. time I will pay the extra ….

5 stars all inclusive only

miserable people will never be happy no matter what. Was she supposed to walk you to the room . The charge for replacement wrist band is standard procedure. are you special? Not. Get over yourself. if you are dissatisfied move onto another assistant. Maybe she didn't like you. we don't need ya'll wid uhnu sour self. KMT

@VLogTrippin

Ай бұрын

lol typical coconut 🥥 response, glad paying customers have to beg for customer service. The pricing should be standard not change based on how an employee that’s training is feeling lol 😂

@VLogTrippin

Ай бұрын

Yes she was suppose to escort me to my room and get a porter or bell hop for the luggage especially if it’s a woman. It’s this a foreign concept or you never been on a vacation? And they would have got TIPS !!$$$

Wtf i will not be coming here…

@VLogTrippin

2 ай бұрын

Go RIU Reggae

@killerwolfkills_5906

2 ай бұрын

@@VLogTrippin im looking into ocean eden bay in montego. Its adults only lol

EVERYBODY REVIEW IS DIFFERENT!!!!!!!!

@VLogTrippin

4 ай бұрын

Nah lol was plus a 3rd off camera…..

What’s a good recommendation for an all adult resort

@VLogTrippin

3 ай бұрын

Breathless / Desire side Cancun, Grand Palladium after the upgrade Lady Hamilton side

Is it possible that you both might be overly picky?

@VLogTrippin

Ай бұрын

I will play along, What were overly picky about ? Internet working intermittently, electricity intermittently, rude customer service, no pool side, no room service, no bell hops, no beach service, all the restaurants being booked, all trainees at the front desk ? Did you watch part 2 ?

Seems as if both of you are making up stuff as you go

@VLogTrippin

Ай бұрын

We recorded this on location, literally took notes 📝, I’m referring to it as we were recording 😂 ….

Why y’all coming for the people pickny😅. So it’s safe to say kids or no kids that’s not the best all inclusive resort to go to!

@VLogTrippin

6 ай бұрын

Maybe if you never been no where Kids or no kids it’s Trash 🗑️, wait till part 2 …. lol appreciate the comment

Yall are terrible fr , sitting there complaining instead of being on the beach realaxing

@VLogTrippin

2 күн бұрын

@@Gypsytakeover We filmed this is one take after breakfast ….. waiting for our transfer back to the airport. We made the best of it. lol but love the comments that blame us instead of RIU.

I already booked now i dont want to go

@VLogTrippin

6 ай бұрын

Is it going to be your first all inclusive, are you going solo ?

@lisahenry2314

6 ай бұрын

It's perfectly fine there you just have to see for yourself.

@VLogTrippin

6 ай бұрын

@@shariecunningham192 did they carry your bags ? How are the Drinks ? Do you have service poolside ? how’s the food ? Do you have rooms service ? Where your rooms clean ? What did we get wrong 😑 ?

@celicia9681

5 ай бұрын

Not my first and not solo

@shawnh6507

5 ай бұрын

You need to check out other reviews before changing your plans. I saw other reviews that are great.

Riu has always been on my bad list. Horrible food. I like luxury!!!

@VLogTrippin

6 ай бұрын

For what it’s worth everyone had better reviews for Reggae and Palace…. Thanks for commenting !!!

I wish I would have saw this before I booked my trip on the 8th... Now I'm mad

@VLogTrippin

4 ай бұрын

Hopefully you got a crew + 3 or have kids, cause 3 of us was unable to salvage this lackluster experience. We want a refund plus reparations for emotional distress.

@ShatellLomax

4 ай бұрын

@@VLogTrippin No kids... I hope Its decent and that they saw this video and leveled up

@VLogTrippin

4 ай бұрын

@@ShatellLomax I would love to revisit and give them 5 stars ⭐️ lol hit my e-mail RiU

@petagayeedwards615

4 ай бұрын

Everybody Experience Is Different!!!

@nigeltaylor926

3 ай бұрын

I have been to that resort a few times...and to be honest i just go for the vibes and not really for the food and amenities..the hotel is 3 star at best...its basic. I don't go there with high expectations,I just enjoy it for what it is. When I'm looking for top notch food,amenities etc etc,I pay extra and go somewhere else

They seem like bitter people that don't know how to enjoy themselves and have fun. Maybe the had super high expectations, which is almost always a recipe for disappointment. The beach and nature look amazing! pools look amazing. buffets are always bad at all all inclusive resorts, but the ala carte's look great.

@VLogTrippin

6 күн бұрын

Our expectations were too high, how dare we, You haven't traveled much if you were impressed with that beach, its man made. Food in an all inclusive is literally half the draw.