Don't be "that" Airbnb host - it's not a good look!
Most new short term rental hosts are eager to make sure they’re doing everything right. But since most of us don’t have direct previous experience in hospitality, even if we have good intentions we can make some serious hosting blunders.
It can be tricky to know where to draw the line between being hospitable and being invasive, between being smart property owners and being obsessive over house rules, or between being discerning and being paranoid.
We’re not trying to put ourselves on a pedestal and say that we have never been one of these types of hosts we’re going to talk about today. In fact when we have super stressful days, we both have a tendency to start falling into one of these categories. And if you stick through to the end we’ll tell you what that fatal flaw category is for each of us, and how we try to pull ourselves out of the rut, or pull each other out of the rut, when we catch ourselves spiraling into that negative headspace.
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First time Airbnb hosts can earn $40 by signing up through our link:
www.arrivls.com/airbnb
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Connect with us:
kyleeandsteven
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Short term rental hosting tips for beginners | Airbnb hosting mistakes | Airbnb hosting tips and tricks
Пікірлер: 19
We’re about to list our cabin soon, your videos are very helpful!
Love the video's. We just started last week. Great info. We rent out a room in our home. We have had positive responses to our photos which we took from our first 3 guests.
Fantastic video guys
One of your opening statements and closing statements should have been part of your title. "HOSPITALITY BUSINESS!" I'm now retired after 22 years in the STR business and I find myself on the FB STR groups and most of the time I want to throw my laptop out the window. The massive amount of Owners/Hosts that have no idea what business they're in is quite frustrating. They seem to think that they're landlords. NOPE! And when you try to share some of your experience with them they get so defensive. They just should find another business tobe in. They complain about the most rediculous things regarding their guests! I vented! Great job guys!
Love you guys. My husband and bought a STR lake house, and I’m always going to your videos for advice and tips. Thank you!
@kyleeandsteven
Жыл бұрын
Congrats on the lake house!
you guys are amazing! thank you
🎉🎉 you’re doing great
If you were just starting out what would be the best advice to receive, especially since things have become a lot more competitive
@kyleeandsteven
Жыл бұрын
Hey Julie! Here’s a link to a video we made talking about just that! If we could START OVER as Airbnb hosts, THIS is what we'd do differently kzread.info/dash/bejne/hoZmxbGtZ7POn8o.html
Question: temperature settings on rentals? Recently had a customer dropping the AC to 60 degrees. Do you let renters just set it to their liking, Eve if excessive(and expensive) or do you have a minimum setting that you find is acceptable? Love all your content. Thank you ❤
@kyleeandsteven
10 ай бұрын
70 in the daytime, 68 at night is our minimum. We prefer to install thermostats with the ability to set limits. Check out our most recent video for an explanation but our favorite is linked on this list: www.Arrivls.com/worksmarternotharder
No reviews is not a red flag for me but no reviews but has been on the site since before 2019 always is!
What are your thoughts on guests bringing in “service dogs” to a property that does not allow pets? I am currently hosting a group that decided to tell me last minute that they are bringing 3 service dogs hahaha.😢. I know by law you are required to allow it if they are service animals. Airbnb says on their policy that the guest is not required to disclose the fact that they are bringing the dog and also you are not allowed to ask for proof that they are indeed service animals. So this means that any guest can potentially bring in any dogs they want to a property that does not allow it and get away with it without even paying a pet fee.
@kyleeandsteven
Жыл бұрын
Yeah that’s a spot where our hands are tied as hosts! Most of the time people are genuine. We’ve only had one instance where a “service dog” caused minor damage to a property but we were able to collect reimbursement from Airbnb for that. One word of advice, choose your words wisely.. we mentioned in a previous video that we were reported to airbnb for using the word “pet” to a service animal owner. We weren’t even referencing their SA specifically, we just wanted her to know that it was a wilderness property and that we always let people bringing pets know that there are wild animals (snakes, coyotes) in the area so to be cautious outside. Apparently that was Service Animal Discrimination! 😬
@freddyviera9980
Жыл бұрын
@@kyleeandsteven Thank you so much for answering my question and also for the advice to be aware of my wording. So far everything seems to be going ok. I do hope that it doesn’t happen often, not looking forward to the cleaning up after they leave. Haha
Oh good, the cause of the cost of living crisis around most of the globe. Thanks.
No reviews is not a red flag for me but no reviews but has been on the site since before 2019 always is!