I recently bought a Jaguar XF and the dealer tried to charge me delivery fees, registration fees and license fees. I got them to scrap all the fees because it was a used car first of all, it didn't need a new license plate as it already had one and the license was valid until next year. The dealer then told me "ok, then don't expect a bottle of champagne when you collect it" to which I replied, "I don't drink champagne..."

John do dealerships still do and charge for what used to be the "pre delivery service"? Many years ago (I am 70 now) I was a mechanic at New Oakleigh Motors in Ferntree Gully rd Clayton. This 2 page service was an absolute joke. It covered everything from and including checking all suspension bolts and cylinder head bolts for correct torque. Checking and adjusting the engine tuning all brakes etc. All that was ever done was Check lights Tyres air pressure Maybe check and adjust ignition timing And take it for a quick run around the block. We actually had a falcon come in for it 6000 service and it didn't have a front sway bar. Fukin incredible. Oh and the management was well aware of the predelivery service procedure.

@VCCOMM

4 жыл бұрын

you too ? i was at just a tyrepower store as a mechanic , a new xd was dragged in and same thing front stablizer bar on one link rod and trans cross member bolts missing on one side , i think 1500k ? im 60 the damn thing shook like a mongel

I bought two cars last year, one thru Auto Expert & the other one I negotiated myself. No mention of a delivery charge on either as I negotiated a drive away price I was happy with. The car I got thru AE was easy, I just walked in gave them a cheque, they gave me the keys & I drove away, no bullshit stories or up-selling.

@principlemethods5281

3 жыл бұрын

What fees did you pay?

A Mini? Really? Save yourself some cash and buy an i30 N instead. It might not have the "street cred" of the Mini, but it has to be a better deal. It's certainly better built.

@aussiebloke609

4 жыл бұрын

Damn straight. Reckon the i30N should be a bit more spritely, too. The MINI's retro styling seems to work on some people, but the car's quality is no where near as good as it should be for the price.

@gazzafloss

4 жыл бұрын

Mini, just another BMW "shitbox".

@adamclarke7394

4 жыл бұрын

@@gazzafloss I agree with you there. I'm glad that John steered me in the right direction by referring to them as "Bavarian Money Wasters." He proved that I was wrong. I thought that it stood for "Big Mouthed Wankers." I crack me up!

@xxsilviarxx

4 жыл бұрын

@@aussiebloke609 I personally find the styling for i-30N to be quite boring. If I'm going to pay that much for a sports car, I'd like it to look like one. I love the way Mini's look. YMMV.

@aussiebloke609

4 жыл бұрын

Personally, I prefer the Veloster N, but I'm not sure that variant is available in Oz. Either way, while it's nice to have a car that looks interesting or retro (I can't bring myself to call that look "sporty", whether you're talking about a Mini or a MINI) - in my book, looks take a back seat to the performance/price/fun equation. But each to his/her own - some people value looks more than me. :-)

I have used Autoexpert for my fleet...and the cars get delivered to me!! Too easy :)

@Beer_Dad1975

4 жыл бұрын

@@oldcynic6964 No kids or grandkids to help you work it out?

@Beer_Dad1975

4 жыл бұрын

@Jim Alley Same here, I've only ever had one bad experience years ago with a car dealer who tried to sell me a car with a totally screwed engine - it was very clear within minutes of starting it that the oil pump was not working properly and the engine had only a very short life ahead of it & he must have known that before he gave me the keys to test drive it. I presume he just held on to that one until he found someone clueless enough to buy it. Generally I've had really good experiences.

@jessicasmith3380

4 жыл бұрын

@@oldcynic6964 You do understand that its not John's fleet who are responsible for ensuring you know what you're buying, and how to use it, right? Get off your old cynical arse and do your fucking homework! Nothing stopped you from physically looking at or even test driving the car at a dealership prior to engaging with John's fleet people, or prior to signing a new car sales contract. They saved you money on the car you told them you wanted. And you didn't even need to take off your slippers. They didn't even charge you for the service, so pull your head in. You're the moron who opted to buy without first trying.

International shipping is about $350 per metric ton / per standard pallet . I’ve heard estimates for shipping vehicles of between $350 and $1200 as a one off shipment. Bulk importers would get a serious discount on these prices so the cost of shipping any vehicle to any major hub would be less than that by at least thirty percent so bullshit o’clock. Dealer delivery sometimes covers unwrapping and cleaning the vehicle of the protective wraps and waxes and bug sprays that they are covered in, it can also include fitting local compliance items not fitted before shipping. Occasionally the cost of transportation from the ports to the dealer is part of dealer delivery costs depending on the deal they have with the importers.

I bought a new car and had to travel 80 miles to collect and the delivery agent was clearly hungover and the car was running badly ( turned out the ignition was 180 degrees out) - OK 1986 but they wanted £100 for this "service" - no way I will ever use my money to buy a new car - legitimised crooks the lot of 'em

10 dislikes from car dealer salesman, probably MINI.

In the United States, there is a delivery charge listed separately, it is right on the sticker, every manufacture has it, it is the same for any particular car anywhere in the country.

@loufaiella3354

4 жыл бұрын

that is the essence of the charge in the US. Technically it was separated from the price of the car decades ago in order to obscure the actual price. (almost like a tax?). As I understand, it is supposed to be the cumulative shipping cost of every item used in the manufacture of the car. Some think erroneously it is just a delivery charge of the finished unit to the customer. I am sure some dealers throw that in also.

This happened to me half an hour ago! I asked what my delivery fees included. Got the "transport from Germany to Australia" bullshit. Asked him to repeat himself. He did. I replied with, "are you sure the importer didn't do that? Could you put that in writing?" He changed the subject and would not come back to it.

In Canukistan the dealers charge freight and also separate PDI ("pre-delivery inspection") charge. They also try to add on admin fees as the cost of the paper work. Three charges that you should negotiate and even drop the admin fee. That is before they try to add on the rust proofing, paint protector, etc. All BS. And what is unbelievable is that the places selling Honda power equipment (snowblowers, generators, lawn mowers, etc) add on both a freight charge and also the PDI.

But John, I heard that most cars sustain damage during transit due to tight packing and rough seas. So the dealer delivery includes repairs for the vehicle as the importer will just send it to the dealer as it comes off the ship. Because the dealer doesn't know if your car will be damaged or not they just charge a premium on all cars.

@dougstubbs9637

4 жыл бұрын

Dankus Memus Ha ya, best chuckle of the day. Never sighted a damaged vehicle or piece of equipment off a ship. Damage occurs due to moronic behaviours unloading,parking, on the car carriers, at dealer sites. I once knew of a pre delivery detailer who would practice torque converter lockup burnouts when road testing new Commadore! Any damage is usually covered by Insurance, so what is the end purchaser responsible for? I used to cart equipment off wharves, and would never work for a passenger car importer, they screw the price so tight that profit is impossible. Not that we were equipped to deal with cars, but just watching the stupidity of day labour on wharfs is cringeworthy, especially if you take delivery and proceed to gently run it in. Believe me, imported cars are thrashed off the boats, on and off car carriers etc.

Freight charges are included in price of vehicles isuzu cairns try charging 4g dd. The gov should fine dealers for ripping us off.

“National fuck stick day” ahhhhhh shit John 🤣🤣🤣👍👍👍hahahahaha!!!

So, if I am trading in a car I should be able to charge "Delivery" fee, right? I had to wash it, clean it, detail it, put gas in it then deliver it there. That cost money and time. In my estimate about $1823.90 but I will be willing to settle for $800.

Well said.

I'll say it again. We should be able to buy brand new cars from the manufacturer direct, and be able to have them serviced according to manufacturer specifications at properly authorised and accredited service centres. Dealerships are just oxygen sapping unwanted middlemen.

Only talk drive away price with dealers... nothing else!

Another great video John! I'm so sick of the dealership and marketing bloat of purchasing a new vehicle. I'm hoping soon that dealers/manufacturers move closer to a Tesla/Asian like model. You can go to a car "store" drive a tester custom order your vehicle get a temp (if you need it) untill yours gets built and delivered. Then I get my car with all the cancer causing smells and only 8clicks on the odo and fully intact covered in plastic and all!

In the US it's doc fees. You negotiate, agree to a price, and then they add doc fees. I tell them that's their problem. I will write the check for X take it or leave it. They hate that and it usually takes a couple of weeks for them to see the error of their ways.

@jamesplotkin4674

4 жыл бұрын

I'd say my personal "doc" fee is writing you a flippin' cheque. Even up.

I cannot see any justification for any fee - do you want to sell me a car or not? - so the advertised price is misleading ? - and when did they "fill the tank or screw the number plates on straight or detail the car with any skill"

Knew a Toyota Dealer Principal in the 80s and 90s. About the time the Lexcen (rebadged Commodore) was being sold he told me the then, much lower Delivery Fee, was money for jam on imported Toyotas, a marginal positive for local Toyotas and a total loss for the Lexcen. This was because the imported Toyotas just needed a wash and dry whereas some local Toyotas and ALL Lexcens required some "fixing" to rectify manufacturing shortcomings.

Here in the UK we used to have separate delivery charges on cars but this was done so as to avoid the 10% Special Car Tax charged on all new cars. By being separate no duty was added. Unfortunately most customers (and the press) did not understand this and a campaign was launched to abolish the separate charge. What actually happened was that delivery was added to the basic cost of the vehicle by the manufacturer, the Special Car Tax became payable on all of that price, and so the cars wound up costing more delivered than they had before. However, I don't think anybody ever tried to add £4k, I mean nobody in their right mind is going to pay that, right?

I would love to be a fly on the wall when you negotiate with a car dealer.. honestly think it would be utterly brilliant !!! Oh to see their face when you call bullshit haha

Whatever happened to "full price including on road costs", the last new car we bought was advertised that way, certainly no "delivery charges", and they gave us $1000 off the recommended retail price, that was I think because we didn't have a trade in car.

Thanks John your advise will be coming in handy in the not to distant future.

I would be curious John if any auto dealer in Australia would have any qualms about signing the paperwork over in say Sydney the flying over to England to pick up the car? That being said you folks aren't spoiled for competition in your market. Over here in Canada if we can't find a good price for our cars, we just drive on down to the good ol' US of A and buy the car there then drive it back!

@akitas8165

4 жыл бұрын

But then you are buying an American piece of shit. Good luck with that.

Mazda Australia asking $1722 for delivery in the drive away prices they reckon it was to ship it and road transport if get a truck to bring it up from Melbourne. When I hit them up for the receipt should I wait until I pick up the car before I ask for the invoice doesn't exits and I won't pay a invoice if they can't provide one fast enough

Seems like 2 car dealers watched this video.

Frankly, I'd just be taking your usual advice, John, and extend it to this: "Here's $x,000, all up, for that car delivered, if you aren't happy I'll be on my way to your competitor just down the road, here's my number, call me if you change your mind. Be quick."

John......Where can i purchase said Velvet glove,purely for research purposes....

Dealer delivery is the safety net for when the rookie salesman gives the car away for free....

"No lets split the difference call it $1500 and we have a deal" **** Off and walk away........ Still crying from laughing

OFFER THEM A THOUSAND BUCKS FOR DELIVERY? FOOOOOOOOK THAT! The ONLY delivery charge I'D pay is from the showroom to my home! I'm buying the car from the showroom, not another part of the world...What's more, if i can get number plates cheaper than what the dealer wants to charge me, they can stick those where the sun doesn't shine too. I'll supply my own!

It is listed as a destination charge, you just figure that into the total price to be negotiated.

3:05 another rather queens english way of saying it is "Go forth and multiply" also add "Stop extracting the urine" I love our ozzy cousins Kind regards from upside down in wales uk Lol

The fee you appeared to be describing is what used to be called, dealer preparation, it was as much bullshit for us as it is for you. But I haven't seen that on a car in many years. Usually the only time you see that is if a car dealer is trying to charge way over sticker and justify it.

A car salesman told me about 6 years ago it cost them between $300 to $600 to get a car delivered, depended on how many vehicles were on the Car transporter (truck).

@bigm383

4 жыл бұрын

I just looked up the cost of a private citizen transporting a car from UK to Australia. About $2000, roll on roll off, $3500 all packaged up in a container. I'm sure car importers get it for much less!

@markward2824

4 жыл бұрын

Too bad we here in Arsetralia can’t buy a half priced current model car over in the UK and ship it here.... f*€king politicians and dealer lobby arsehats! 😢

The Toyota dealership I deal with delivered to the front door driving past 2 other Toyota dealerships who had quoted a lot more for the same spec vehicle in the process, No silly big. bow on the bonnet just a bottle of party juicy to toast our new arrival with .

Is there any other product that includes a delivery fee when there is actually no delivery? What is the next trick, pumping up the tyres fee?

@patricksoos674

4 жыл бұрын

Western Australia Now and Then - what... you want the tyres pumped up too ...

@WesternAustraliaNowAndThen

4 жыл бұрын

@@patricksoos674 Yeah, my expectations are a bit high I guess :)

@wacabby

4 жыл бұрын

Yes that's called nitrogen filled tires

Hey John, can you do a segment about taking delivery of a car. ie payments made, new car is registered BUT the paint is scratched, theres light damage, missing items such as mats, weather shields, accessories etc. Are you legally obligated to still take the car?

Ishipped an Rv winnabego from California to the uk for only 400us dollars and that's a little bigger than a mini even a fat BMW mini

Has anyone asked for their car to be delivered as part of the purchase process?

Oh the days of Holden and the $500 dealer delivery..2004 for me.

Fuck John, a thousand bucks? I always insist on paying no more than a new vehicle registration in NZ, $300. If they want to charge me more I simply tell them I’m going to the other dealer down the road. They always cave.

Mini's.......WTF !!!!!!They depreciate faster than a one owner tampon

I just registered my work van in NSW and it cost $1350. Eeeeeekkkkkk!!!

@tanker9987

4 жыл бұрын

Add another $1k for comprehensive! Nearly 3 weeks of take home pay for the average Aussie!!

Is there dealer delivery on a demo car 850 km and they are passing it off as new , it’s 3 weeks old

Hey John, do you have any more hats like the one you're using in this video? For sale maybe?

I was told once that the cars were covered in wax so they wouldn’t rust on the boat. It was a huge job to clean and polish the car 😂😂😂😂 My response was words to the affect that they weren’t interested in selling me a car

@gazzafloss

4 жыл бұрын

Must have forgoten that step in pre delivery of Alfa Romeos.

even it is not shown on the invoice, they will charge you for something else. the company need to cover all of the costs. and customers will need to pay for it. it's no way that a dealer sells you a car and make a loss on their account. Grow up, man!

I'm about to drop coin on a new forester 2.5i-S (2020 with the heated seats). What price should I am for? I believe you mentioned 15% off list? Advice would be appreciated!

Consider yourself lucky that the dealer is awakening you to some reality. They are doing you a favor and sending you a message that all will not be fun in the future. Here in "Retardistan" the minis are cute, but are really overpriced trash. Costs of repairs/parts are astronomical. If you must have the little brute, take john's advice and learn from "The Godfather" and make them an offer they cant refuse. Including a large discount as well as $0 shipping. Yes it is BSo'clock!!! keep in mind that they could give you the car for free and still make money(LOL). BTW that is your only chance for some fun with that car....take advantage.

John how do I get in touch with you - I want to send you an email with a service report for you to laugh at !

Cripes you're a wise man. Dealer pays for everything when they buy the car from importer - at what, 65% of what they sell it to you?? Obi Wan Car-know-be!

I refused to pay exorbitant dealer delivery fee and the next night I was awakened by the roar of Hogley Fergusons and shotgun blasts aimed at my abode. ^^

@mael-strom9707

4 жыл бұрын

@@MartintheTinman You would go to the clubhouse, ask for the president, pull his flea infested beard, make comments about his tattoos, tell him about the error of his ways and on your way out you would leave a few bibles? ^^

A dealer has many overheads to cover I'll admit. A thousand dollars sounds like a reasonable number to me also.

You owe me a new keyboard taking a swig while hearing "making sure it starts - if you are lucky" did not work out well.

@AutoExpertJC

4 жыл бұрын

Send me a bill for what the video cost you (ie $0.00) and I'll refund it immediately.

@steveibbotson1214

4 жыл бұрын

@@AutoExpertJC ROAL :¬))))

Offer the dealer. You will pay, 10% more than the cost off the ship.

John is there a way to buy a new car directly from the manufacturer?

Are you sure you want to buy a Mini? My John Cooper Works Roadster has taught me lots of wisdom. Money can buy happiness, briefly.

Mini’s are crap, overpriced, poorly built and engineered. Just say no, and buy something else, anything else

@carfanfan

4 жыл бұрын

Totally agree 👍

there are some seriously gullible people buying cars in AUS anybody ever goes down this line ask to see the international shipping ins / and or CMR/ customs mandate report every container or export item has one

National fuck stick day is every day at this joint

John i just got back from lunch in the Misses Mini and we were just discussing how good the Mini is, it's a great car and well worth the money...if you buy one 2 years old with low mileage (can we say kilometreage...apparently not). Anyway just a note to say "fuck new car dealers" and their BS, try used car dealers they are the true craftsman in BS.

your hat is cool!

I can remember when, in small country towns, your 'local dealer ' was your local garage, and you bought the new car from catalogues. The dealer actually had to pay someone to drive or trailer said new vehicle from the nearest large town, then wash/detail vehicle, inspect absolutely everything, etc before handing over the keys. Nowadays they just rinse off a bit of dust and call it a 'pre delivery inspection '. Fuckwits.

peel the plastic off, let the tyres down, slap on a lube sticker and put $10 of fuel in, yea i think that's worth $4k dealers screw everyone that has any relationship with them

Oh and it's not a mini.. what's next spitfires?

You only work on change over price or drive away price Who cares how they word it

Off topic but can you do a video on your thoughts on buying ex rentals? Worse than demos?

@AutoExpertJC

4 жыл бұрын

Every time.

@markward2824

4 жыл бұрын

Or for that point used Uber cars! ....Not many people would buy an X-taxi

@steves9388

4 жыл бұрын

@Sal Vastola You mean you don't have to? Oh...

@steves9388

4 жыл бұрын

@Sal Vastola Well, on another note, is there really such a thing as an 'ex' prostitute or one that's just taking her pussy for a walk and a rest? And an airing.

@getoffmycloud

4 жыл бұрын

One owner, 40,000 drivers. No worries ;)

As an ex-dealer I can tell you that all these add on charges are necessary even though they are BS. It is not uncommon vehicles are sold at cost or slightly above and these add-on charges are our profit margin. As a consumer I advise you don't pay attention to these charges, the only thing that matters is the bottom line you will pay, regardless how the dealer breaks down the costs. They are all accounting and marketing BS for both parties in the sale.

@mrslcom

4 жыл бұрын

Kawasaki ZRX1200. The dealer will try to use these add on charges to get you to pay more. That’s part of the negotiation tactics. But when the offer is presented to the sales manager for approval, he/she often don’t even look at the price breakdown. The only number they cared about is the bottom line. So should you and don’t get blindsided by all the funny numbers on the list. They mean nothing after the deal is done.

Dealer delivery? Dead in the water. Majority of manufacturers today market on road drive away. Have to agree it is and always was just a touch up.

Report the dealer.

Sic em Rex

You sound very echoed do something with the 🎤 mic ,I can hardly hear u

This sort of caper is what I call "Screw Palace." (a S.P. is a 'disreputable place that carries unconscionable practices' to which dozy randy punters 'go' often with their tongues out, tight in the trousers, and a desired to be 'screwed thoroughly' & in conclusion, all seemingly hope to 'end up with a happy ending' which rarely occurs in a really caring way.) In my opinion, the auto trade is not much better than 'houses of disrepute' in this regard'.

3.33 Since when did any arsehole car dealer put more than a couple of litres of fuel in the tank ???? Last new car I bought had so little in the tank that I , and the salesman { politically incorrect use of gender , but IT was a bloke ), thought the fuel gauge was US { not Donald Trump , buggered }.It wasn't , just not enough fuel to clear the driveway .

@craggill9354

4 жыл бұрын

Bee Rancher Have you ever bought a lawnmower at Bunnings? If so how much fuel did it have in the tank?

@beerancher3225

4 жыл бұрын

@@craggill9354 Are you a car salesman ?

@beerancher3225

4 жыл бұрын

P.S. Lawn mowers usually come in cardboard boxes that get soggy if the box is turned over and the fuel spills out. cars don't come in cardboard boxes/

10 car dealers thumbs down this LOL

Nice gay t -shirt John! Clearance item from a old rivers clerance bin?

@bigm383

4 жыл бұрын

Not one of yours?

@ghs7714

4 жыл бұрын

@@bigm383 it is one of yours. Good t shirt for gardening.

@bigm383

4 жыл бұрын

@@ghs7714 It may be my old pyjama shirt.

@ghs7714

4 жыл бұрын

@@bigm383 how long have you had it for?

@bigm383

4 жыл бұрын

@@ghs7714 I never keep t shirts for less than ten or fifteen years.