Dispute over damage after man leaves vehicle at airport Park'N Fly

A B.C. man has a cautionary tale to tell after he left his vehicle at a Park'N Fly in Richmond.
He says he thought he had left the vehicle in good hands, until he returned from his vacation only to find his truck damaged. But the company has a different version.
Consumer Matters Anne Drewa reports.
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Пікірлер: 42

  • @wongjefx980
    @wongjefx980Ай бұрын

    Park it yourself….take a quick video walk around your vehicle.

  • @friendlygiant2502

    @friendlygiant2502

    Ай бұрын

    Smart!

  • @123brendan100

    @123brendan100

    Ай бұрын

    Thay dont always allow it. Bur do take a video when you give it to them to park

  • @agoogleuseranonymous2658
    @agoogleuseranonymous2658Ай бұрын

    Same with rental cars. I always do and film on my phone a walk around with the staff BEFORE and AFTER ...

  • @josephsmith594
    @josephsmith594Ай бұрын

    Same thing happened to me, brand new car. You go on vacation and they’re driving your car every day because of the way they park the cars. Don’t park anywhere you have to leave your keys behind. There was no walk around inspection, that’s total baloney. The bandwidth explanation is a lie as well. Years worth of 24/7 video footage can easily be stored on a local hard drive.

  • @wc4109
    @wc4109Ай бұрын

    Why not just take a taxi to/from airport?? Maybe same cost, but zero worries…

  • @Funk1880

    @Funk1880

    Ай бұрын

    Last time i used one of these services was in winter, parked my car went on vacation for 5 days then my car didn’t start when i came back i assume due to the cold lol. Never again

  • @andg5194
    @andg5194Ай бұрын

    1. You cannot park yourself at Park'N Fly or JetSet parking, they are valet parking only. Only place you can park yourself is Long term and hourly. 2.Walk around without customer signing off on it, means nothing. 3.This will be comprehensive claim, not collision, insurance rate will not go up, nor will it impact his resell value.

  • @jtome84-91
    @jtome84-91Ай бұрын

    Came back from Mexico went to pick up my x5 and the windows were down and it was pouring rain outside . Needless to say the inside of my car was soaking wet . Also it seemed like someone had been driving it around . Never park at park n fly it is a garbage company .

  • @MrMannyhw
    @MrMannyhwАй бұрын

    Park and fly is really dumb idea. Like leaving your ride long term at a public parking lot

  • @XiaoxiaoYuyu-ug3gy
    @XiaoxiaoYuyu-ug3gyАй бұрын

    so when did the attendent wrote the of the damaged or log in to tell a supervisior ?

  • @bjsimon802
    @bjsimon80210 күн бұрын

    Sue them,

  • @winstonsmith935
    @winstonsmith935Ай бұрын

    Read the fine print, they are not responsible

  • @deborahcabot3100
    @deborahcabot3100Ай бұрын

    Mostly like if the truck was driven by employ and damaged either on the lot or possibly off the lot, there is another vehicle with damage also somewhere out there.

  • @KayJay940
    @KayJay940Ай бұрын

    A) The company cannot be held liable you signed this as part of the agreement no doubt. B) thats what insurance is for. C) unless youre park in a garage you should expect damage on the regular.

  • @WRXDEMON
    @WRXDEMONАй бұрын

    You never bring a car you care about, to Park’N Fly - take it from someone who used to work as a driver there. The young kids they hire to work there will abuse your car and the older drivers won’t pay attention while parking and hit your car. If have to take my family to the airport, I stop by my local Enterprise Rental (also worked for) book whatever size we need in advance and confirm with them that I can drop the car off at the Airport location and book another car for when we return home at the airport and confirm we can drop it off at our home location.

  • @MikeFoster-sy8jl
    @MikeFoster-sy8jlАй бұрын

    Simple fix will be .. do not use park and fly. Exhaust all options first… and like he said make sure you do a walk around if you decide to choose them

  • @alelectric2767
    @alelectric2767Ай бұрын

    Someone backed into a pole but who? Also some is gonna have to take the driver’s licence hit. I’m guess the owner.

  • @bluestonemetallic7
    @bluestonemetallic7Ай бұрын

    …never ever trust those minimum wage workers’ word…especially related to vehicle damages. I usually drive my jalopy to the parking service lot to avoid this similar problem/situation.

  • @mkveebiz219
    @mkveebiz219Ай бұрын

    😢So who's to blame

  • @vancouverbluesea
    @vancouverblueseaАй бұрын

    Just to add that I also noticed my car being driven more than expected after drop off at Park'N Fly. There was no visible damage but also can't imagine how one can put about 10-15 km on a parking lot. That was back in 2019. I let it go because didn't see a damage and was beaten up after the travel. But since - I don't trust too much Park'N Fly. Surveillance for 7 days only? That is a lame excuse. Not professional at all. Sadly - consumers are saddled with all the expenses and business have no obligation. And yes - do take pictures and videos because this is your only evidence.

  • @icantwiththis
    @icantwiththisАй бұрын

    Take an uber to the airport

  • @fcyvr5860
    @fcyvr5860Ай бұрын

    Washing your car on the street or on a paved private driveway is actually illegal

  • @JJJohnson441

    @JJJohnson441

    Ай бұрын

    Depends on the municipality

  • @nixcya3180
    @nixcya3180Ай бұрын

    You're lucky it's Toyota if this was GMC or Dodge the cost would be a lot more bro

  • @droogs1020
    @droogs1020Ай бұрын

    The lead singer of limp biscuit should have enough money to get a new bumper, lemme guess Trudeau's fault 😂

  • @Subie-Driver
    @Subie-DriverАй бұрын

    Cameras weren’t working😂. Of course they weren’t. 😉

  • @MrWallace484
    @MrWallace484Ай бұрын

    Easy fix no need get anything fancy to fix

  • @MrJj604

    @MrJj604

    Ай бұрын

    it's an easy fix but an expensive one. I would know, I work at an ICBC accredited shop

  • @chrislim7976
    @chrislim7976Ай бұрын

    Would a body shop please step up and fix this 15 year olds truck please...

  • @lplt
    @lpltАй бұрын

    get a tesla and leave it in the main parking,

  • @markpiekaczpiekacz912
    @markpiekaczpiekacz912Ай бұрын

    Hay bro leave your track/Car at home and get a Ride to the airport sorry bro.

  • @Fadda-P

    @Fadda-P

    Ай бұрын

    I dont know why someone would be comfortable leaving their car in a random parking lot.

  • @markpiekaczpiekacz912

    @markpiekaczpiekacz912

    Ай бұрын

    @@Fadda-P yea now of days and you have to pay for parking also. They have them around the airport in Michigan and there are Airport cops who checks the lot but anything can happen.

  • @josephsmith594

    @josephsmith594

    Ай бұрын

    Some people live pretty far from the airport and that’s not practical. The service is called Park and Fly, not Leave your Car at Home and Fly. Sorry bro.

  • @midnightorchid9731

    @midnightorchid9731

    Ай бұрын

    @@josephsmith594 Sorry Bro...Does not matter what the service is called, does not mean you have to use it. There are airport drive services, it does not matter how far you live from the airport, they will get you there and it is usually cheaper, and even more convenient then leaving your car in a random parking lot and taking and taking chances you return to your car safe.

  • @josephsmith594

    @josephsmith594

    Ай бұрын

    @@midnightorchid9731 So everyone who parks at the airport is dumb. And people who leave their pickup truck unattended for a week in their driveway, when a car is stolen in Canada every 6 minutes are smart. Got it. Thanks for your input, it has been enlightening.

  • @randyprince892
    @randyprince892Ай бұрын

    I would leave my car my car at home and find a way to the airport...COMMON SENSE PEOPLE!!

  • @user-wu4yh8bu4t
    @user-wu4yh8bu4tАй бұрын

    Omfg GET OVER IT😂