Dialogflow CX - Conditional Responses - Build a retail virtual agent from scratch
In this tutorial, you will learn how to build a chatbot and voicebot from scratch using Dialogflow CX, a Conversational AI Platform (CAIP) for building conversational UIs. This tutorial covers some of the new concepts in Dialogflow CX like Conditional Responses, Fallback Messages, Best practices, default negative intents, and more. Dialogflow CX can implement virtual agents, like chatbots, voice bots, phone gateways, and can support multiple channels in over 50 different languages.
In this Dialogflow CX tutorial series, you will learn how to build a retail virtual agent from scratch with Dialogflow CX as part of the Ultimate Chatbot Tutorials. This video series also acts as video documentation of all the features of Dialogflow CX.
This codelab video will guide you how to build a website chatbot for retail. The fictional business we are building the chatbot for is called: G-Records. We will be building an e-commerce chatbot that can be integrated with your website or multiple platforms.
At the end of this video, you can use the chatbot, to order shirts or music or you can ask about your order status. Dialogflow CX is part of Google Cloud Contact Center AI Platform. (CCAI Platform)
What you'll learn
You will learn the benefits of Dialogflow CX compared to Dialogflow ES by doing! It includes the following concepts:
How to create a Dialogflow CX virtual agent within Google Cloud
Learn how to build a chatbot from scratch
Learn how to design conversational flows
Learn how to create flows
Learn how to create entities
Learn how to create intents
Learn how to create pages and transition pages with state handlers
Learn how to transition pages with intent routes
Learn how to transition pages with parameters & condition routes
Learn how to return conditional responses with system functions
Learn how to create fallback messages
Learn how to use the simulator
Learn how to create test cases & test coverage
The codelab shown in this video can be found here. codelabs.developers.google.co...
Also, follow the Ultimate Chatbot Tutorial Series.
• Chatbot Tutorials
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Пікірлер: 12
🔥 In this tutorial, we cover some of the new concepts and features in Dialogflow CX like Conditional Responses, Fallback Messages, Best practices, default negative intents, and more. Check out the previous episodes if you haven't already. Our chatbot is almost complete and we will be covering testing and integrations in the next video. The next video will be a live stream, so subscribe if you haven't already to be notified and leave your comments below and we will cover those in the next episode. Hope you all find this tutorial series useful and see you all in the next one. 👍🙂
Great sharing of knowledge
thankyou so much for those videos. it gave me a huge understanding about dialogflow cx and even how conversations work on a different level.
@techwithsach
Жыл бұрын
Thank you. Glad you found it useful. 🙂 All the best.
Wonderful! Thank you for this tutorial! we are working on it and waiting for the next episode! and what we are wondering on 1. how to CI/CD with dialogflow 2. how to save/export the conversation history in a safe way (for analysis for example) 3. how to use the statistics (i believe there is such functions) to know the miss-match and adjust the training phrases?
@techwithsach
2 жыл бұрын
Hey, Thank you so much. Great suggestions and we will cover some of these in upcoming episodes. Stay tuned. In the meantime, just released a new episode today on Test Cases, Coverage, Integrations, CCAI etc. Check it out. 🙂
@techwithsach can you export and share your chatbot agent. so we can debug it in our side
As the prices of the products are static here, can you please guide me or give some references so that I can fetch these prices from a database or Google Spreadsheet?
@techwithsach
11 ай бұрын
Use can use webhooks to pull the prices from your database. In the flow where you are showing static values, you can enable webhook where you can pass the neccesary information and return the prices or cost from your backend. Hope this helps. :)
The total price at the end did not populate was because there were two dollar signs $$
Is this free
@techwithsach
2 жыл бұрын
Hi, Dialogflow CX is not free. We have discussed this in the previous videos. Do check them out if you haven't already. Please check the pricing details here. ://cloud.google.com/dialogflow/pricing Also, New customers receive a $600 credit for a no charge trial of Dialogflow CX that can be cancelled at any time. All the information is mentioned in that page. Hope this helps. 🙂