DESKTOP SUPPORT Interview Questions & ANSWERS! (Desktop Support Engineer, Analyst, and Technician!)
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DESKTOP SUPPORT Interview Questions & ANSWERS! (Desktop Support Engineer, Analyst, and Technician!) By Richard McMunn of: passmyinterview.com/desktop-s...
#interviewquestionsandanswers #desktopsupport #itjobs
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH DESKTOP SUPPORT INTERVIEW QUESTIONS:
passmyinterview.com/desktop-s...
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Q1. Tell me about yourself. 01:36
Q2. Why do you want to work in desktop support? 03:51
Q3. What skills and qualities are needed to work in desktop support? 05:40
Q4. How would you handle multiple people, each with a high-priority problem? 07:40
Q5. What have you done to keep up with technology since your last position? 09:09
Q6. What are your strengths and weaknesses? 10:39
Q7. What would you do if there was an internal conflict between you and a co-worker? 12:19
Q8. Describe a time when you dealt with a difficult situation.
Q9. Describe the problem-solving process you follow while working in desktop support.
Q10. What is your definition of excellent customer service?
Q11. A caller doesn’t understand your solution to their problem. What would you say to simplify it?
Q12. It’s almost 5pm and time for you to go home. You receive a call from a customer who has a complex IT problem that needs resolving. You anticipate the problem will take 20 minutes to resolve. What would you do?
Q13. What do you anticipate your daily responsibilities will be in this Desktop Support role?
Q14. Why do you want to work for our company?
Q15. How would you deal with a difficult or irate customer?
Q16. A customer calls you to request assistance on an issue you have no knowledge of. The person who does have the relevant knowledge is not available, and the customer needs an answer urgently. What would you do?
Q17. Tell me about a time when you provided outstanding customer service.
Q18. Why should we hire you in this Desktop Support position?
Q19. Why do you want to leave your current job?
Q20. Where do you see yourself in 5 years?
Q21. That’s the end of your Desktop Support interview. Do you have questions?
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CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
/ richard-mcmunn-coach
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH DESKTOP SUPPORT INTERVIEW QUESTIONS:
passmyinterview.com/desktop-s...
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Пікірлер: 31
DOWNLOAD ALL 21 ANSWERS >>> passmyinterview.com/desktop-support-interview/ WATCH THIS VIDEO NEXT: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html
@magacael4
Жыл бұрын
@CareerVidz Dear Richard; Thank you for your content, I have followed your tips and it has been a game changer ( I am closer to getting my dream job), my question is: in an interview, I lacked some technical knowledge, and I realized that I have other skills that could extrapolate to the role but I did not tell the interviewer at the moment, should I email the recruiter with the solution? Thank you
Thank you so much for your videos. I watched them to get my first job in NHS band 3 and watch them again to get a band 5 job with sponsorship. You rock man!
@CareerVidz
9 ай бұрын
Fantastic! 😄 I wish you all the best in your career! :) If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Got the job, 20% pay rise. Thanks again, 9 years of never failing me!
@CareerVidz
5 ай бұрын
Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you so much ! I really appreciated your effort to teach us.
@CareerVidz
Ай бұрын
You're most welcome!
You've never failed me all these years.
@CareerVidz
5 ай бұрын
Glad to hear my videos have helped you! I have some great interview videos here for you which have been helping people pass their interviews: 1. Top 30 Interview Questions: kzread.info/dash/bejne/lnyIydyjZ9LddsY.html 2. How to Pass a Job Interview: kzread.info/dash/bejne/Z6OMr9RxirWwmdo.html 3. Behavioural Interview Questions and Answers: kzread.info/dash/bejne/hHqlsZacisnWaJM.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Please makes videos on supply chain manager, warehouse manager and procurement manager
@CareerVidz
Жыл бұрын
Here they are: kzread.info/dash/bejne/qpeMm6SifaWxipM.html kzread.info/dash/bejne/gWWZxMGGlZXZY9o.html kzread.info/dash/bejne/pZxrrrGOgpWvqqQ.html
thank you sir for your video :))) will attend an interview for entry level desktop support position. pray for me huhu :)
@CareerVidz
4 ай бұрын
Best of luck! When's your interview?
@abedolloh1678
4 ай бұрын
@@CareerVidz todayy morning 😂 btw it's already donee haha :))
@saikrishna5495
24 күн бұрын
@@abedolloh1678what are the questions they asked...?
Hi Richard. Can you please make a video on: Buyer interview questions. Thanx
@CareerVidz
Жыл бұрын
I have this great video to help you: kzread.info/dash/bejne/mnuWrZWgg5TamqQ.html
@power4u
Жыл бұрын
@@CareerVidz Thank you very much Richard. All the best
Hi sir , please make a video on HR internship or job profile. Thanx.
@CareerVidz
Жыл бұрын
Here are two videos to help you: kzread.info/dash/bejne/g4Nr26WPY6-3YqQ.html kzread.info/dash/bejne/m6RqlLyRmZnJZMo.html
Thanks
@CareerVidz
Ай бұрын
You're most welcome! When's your interview? Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Going for entry level tech jobs...💯
@CareerVidz
7 ай бұрын
Great! :) Do you have an interview coming up? :)
@Lofi-rq3tp
7 ай бұрын
@@CareerVidz Not yet..I'm enrolled in a coding class online and already have a full time job in another industry
@Lofi-rq3tp
7 ай бұрын
@@CareerVidz I'm applying for entry level help desk..cellular and retail
Hi sir
@CareerVidz
5 ай бұрын
Hi! 👋 Do you have an interview coming up? :)
hi sir please do interview vedios of service desk role🙏🙏🙏
@CareerVidz
11 ай бұрын
I have this great video to help: kzread.info/dash/bejne/gp55rtSpYqqffKw.html