Customer Success Webinar: Jobs To Be Done
Ғылым және технология
Jim Kalbach, Head of Customer Success at MURAL, will be discussing the "Jobs To Be Done Playbook".
The Jobs To Be Done methodology helps organizations turn market insight into action. This webinar will show you techniques to make offerings people want, as well as make people want your offering. In addition you'll learn how to apply this framework to customer success teams so you can drive more value to customers.
Пікірлер: 5
A VERY HELPFUL FRAMEWORK.............NEVER SEEN ....SO JTBD
Thanks, that was very useful!
Very informative. Many many thanks and best of luck with all the publications/books.
Very useful overview on JTBD. We have started using the JTBD framework more to support our engagements with clients and this will help my colleagues get their head around how it works.
Thanks. Great explanation of JTBD.