We are reponsible for every customer, so if you have any problems about your Creality 3d printer (especially when you need to use pics or videos to show these problems), pls contact our after service www.creality.com/service-request. We have very professional engineers there to solve your problems. Thanks for your support.

@moog38yearsagoupdated1mont9

3 жыл бұрын

WHEN ARE YOU GOING TO ADD E-STEP ADJUSTMENT IN THE LCD SCREEN OF ENDER 5 PLUS?

@user-vk4qu4ms8z

2 жыл бұрын

Your engineers responds to email just once in 3 weeks. Such a service is useless.

@kylequinn1963

Жыл бұрын

Lol wait, they actually posted on the video even though they still haven't fixed their broken Chinese ender 5+ firmware...? Wow.

@PatrickPaul1203

Жыл бұрын

Can you fix this video, you don’t tell people to press home after setting the height and because of that a bunch of people think it doesn’t work

This video saved me from throwing my Ender 5 Plus through a wall - thank you!

@DanglinFury88

3 жыл бұрын

Lmfaooooo same!!

@discountmike8856

2 жыл бұрын

Yes. Like over 9000

Just a heads up. Me and my dad were trying soooo many different KZread videos on how to get the printer level and printing correctly. If you follow this STEP BY STEP it will work!!! Don’t stress to much about it and everything will be okay! This is the only KZread video that has worked

@ramtek2702

3 жыл бұрын

You would be doing us all a great favor if you write down here the steps you follow because you appear to be the only one who can understand this person's version of English. Thanks in advance.

@mojopatriot2891

3 жыл бұрын

@@ramtek2702 you don't have to be able to follow his word for word explanations; he shows you step by step as he's explaining. Using context, you can figure out what he's saying.

@ramtek2702

3 жыл бұрын

@@mojopatriot2891 Please don't tell me what I can do just because you THINK you understand him. Even if you are right it's unconscionable for a company to provide this as a spokesperson for their top tier product. It shows a great deal of disrespect for us, their customers.

@mojopatriot2891

3 жыл бұрын

@@ramtek2702 dude, get over yourself. I am going to assume you don't speak Chinese; I don't either. I do, however, realize that these videos are made in China, by the company that makes these machines. As I said, I used a combination of his words, those I understood, as well as my critical thinking skills and the fact that he did every step on camera as he was explaining them. I was trying to be polite, but you're kind of a dick so politeness can go out the door. He speaks English far better than most native born Americans can speak Chinese, or wherever you're from. The vast majority of us seem to be able to work with what they're showing us; that says something about you, not them.

@dustinburrows12

2 жыл бұрын

@@ramtek2702 Or its very arrogant of you...

Coming from an Ender 3 Pro to the Ender 5 Pro Plus, I too got a little confused on the order of calibration. After working it out, I would suggest the following steps to calibrate the z-axis once the printer is setup. I hope this saves some time for new users of this fantastic printer. 1 - Spin each wheel so that they are in the middle of the screw thread to give you some room to adjust the bed up or down. It comes tightly turned with the bed locked. 2 - Zero the z-axis compensation - oddly you have to be printing something to get that menu option under "adjust". Then cancel the print job. 3 - Autohome the printer in the menu to let it find where it thinks x0, y0, z0 should be. The nozzle is in the center with z-axis at 0, bed is at the top most position. 4 - Use the menu option "Aux level" to move the printer head to each corner and adjust your z-axis using a piece of paper and the wheel. Do not push up or pull the wheel down as you adjust - only left or right. The paper should only have a slight tug. You need to repeat this at each corner until it feels all the same. Took me 3-4 rounds. Note - In this step, you may see the nozzle about 2mm above the bed after autohome. The menu should show Z movement arrow. This is used to compensate the 2mm Z difference between the nozzle and bed.. Move it down close enough but not hitting the paper/bed. Then use the wheels to fine tune with paper. 5 - Autoleveling tells you how much mm difference there is from measuring 16 points over the bed. This alone doesnt do much but shows you the difference between each point. However I believe this system is used during printing if you move the toggle for auto leveling to 'on'. With autoleveling on, before each print job, the printer will measure the bed to nozzle distance using all 16 points. You may not have patience for this but it does give a better print and bed adhesion. If your object is not sticking, adjust your z-axis leveling. With the PLA that comes with the printer, the bed can be cold and still stick. No aquanet on the glass bed, just clean with 90% rubbing alcohol. The "10" for z-axis is an approximation of where it should be. Don't assume all printers are calibrated exactly. Set the Z compensation to 0 first and re-calibrate. Make sure your Y belts are tight. Make sure your printer sits evenly on all four feet before calibrating.

Just wanted to give you a thanks, this worked beautifully for me.

The one thing missing from all the other videos was the button press at 4:45 (Min./Sec.) I was truly stuck and could go no further. With out this it seems to not enter into the manual adjustment mode and I spun my wheels for hours over this one little detail. After you know it - I guess it is just muscle memory and it is easy to think everyone else already knows it too! Thanks so very much! On to printing my first ever 3D print! Those little details matter a lot.

Great video!! It fixed my problem that I have had for a week.

Ben, thank you so much for this tutorial. Bless you and your family.

@Creality3D

3 жыл бұрын

Thanks for your comment :D

This is very helpful. Thanks!

Thanks Ben! Worked great

This is very helpful thank you so much my printer is running smoothly after so long trying to get it to work

Awesome Ben!!

Awesome. I believe that may have fixed my issue of being about a quarter inch (.25") away from the print bed while printing. From the other video posted on the webpage, I could see I was running the proper firmware already. I just didn't have the machine homed out properly in the leveling menu. Time to test a print to. I wish you guys would have programmed in a cancel button feature during the leveling process. I'm sure I'm not the only one who has wished this. Was a bit concerning that it would crash when it was going to home. It did crash once though when the extruder head was too far from x,y home... It wouldn't go the full distance of touching the sensors. Anyway, don't start any further away than center of the table and I think it's all good.

Going to try this soon, thanks for making this video!

@Creality3D

4 жыл бұрын

Thank you for the comment and we will continue to improve.

@ramtek2702

3 жыл бұрын

@@Creality3D I've yet to see any attempt at improving.

@mojopatriot2891

3 жыл бұрын

@@ramtek2702 Yep, I called it. A total dick.

@ramtek2702

3 жыл бұрын

@@mojopatriot2891 Name calling is always what people do when they run out of intelligent, meaningful comments on topic. It certainly didn't take you long.

In short. I have done it this way and it works 1. Home Z-Axis 2. Set Z-Axis to 10.0 if is not 3. Start a print job and set Z-Axis Compensation to 0.00 4. Start leveling 5. Adjust Z-Axis to a paper thickness (0.1 mm) 6. Start Aux-Leveling 7. Set all 4 corners to paper thickness (0.1 mm) (ist possible center will not fit anymore) 8. Start Measuring (Auto leveling) 9. Done

@Raddekopp

2 жыл бұрын

10. press z-Home again to save settings. Right?

@siuxclan

Жыл бұрын

@@Raddekopp I guess it saves them anyway. But exactly these are the small things, that go make me crazy because I cannot understand, what the heck is going on in the firmware...

@learnthrivecompassion422

10 ай бұрын

Use a thickness gauge instead of paper.

@smallnuts2

10 ай бұрын

My bed won't go up, only down. 😩

Are you going to be updating the auto bed leveling so the bltouch (45mm) offsets to be positioned where the nozzle will touch?

@PaganWizard

3 жыл бұрын

Check out KZreadr Kersey Fabrications, he wrote new firmware that does exactly that.

@JJJJ-ds1dl

3 жыл бұрын

@@PaganWizard his method is too complicated, you have to first install gitlab which runs with python , and i cant install any one of them

wow, I'm still not sure why we did the first steps, but this totally fixed my issue. (Issue being that the bed was rising up into the nozzle and jamming it up so much that it bent it. I had to bend it back.)

When I try to do the aux leveling, the buttons won't work

Thanks for the interesting demonstration of printer setup. I liked the GUI for printer maintenance and also liked the construction of the printer … so I really liked the Ender 5 Plus 😍

@Creality3D

4 жыл бұрын

thank you for the comment :)

4:39 before going on to level the rest of the bed after getting the paper to have some resistance, press the home button. It will then home and you can double check it’s correct. If it isn’t adjust a little bit again and home again and it should work great.

Thanks a lot, awesome video, which helped me fix a little miss when I built the machine - getting the Z to 0 before setting the bed will help! And it also got me to understand a bit better the levelling steps. There are 2 questions I came here for and haven't gotten answer: - How do you read the results after measuring? - What about auto levelling? Last point - English is not my native language, I can write / read fairly ok but I have some difficulties with audio - is there a chance to get captions? (if too much work, don't worry, the youtube auto generated captions help for the parts I didn't get :) ) Now off to cleaning my bed plate and let's get something printed!

@AndrewAHayes

3 жыл бұрын

English is my native language and even I had problems understanding some of the audio

Is there any advantage of this product comparing with Flashforge guider2 in the view of quality? Thanx

Tank yu for helping me set up Bl touch for my ender 5 prus

Hello i have an issue with my ender 5 plus when i'm trying to leveling, It do X and Y axis normaly but for the Z it take two 2 and after le the motor doesnt stop and my nozzle starting to touch my heating bed any idea ? Thank you :)

Thanks for the Video.

@Creality3D

2 жыл бұрын

any technical problem, also can contact us : cs@creality.com to get support.

I already bought an Ender 5 plus. Is it correct, that the Bl-Touch is just a replacement of the top-stop switch? Because it isn't leveling anything at all in my opinion.

Thank you!

I followed this and now I have a nice scratch on my glass bed. Thanks a lot!

You never actually turn the auto leveling on? Is that correct? Im confused...then what is the point of having the autoleveling?

Wrong Aux-Leveling sequence! Start with one corner (eg. 2) then diagonal opposite (4), measure 2 again, check 4 ... until you are satisfied. Then the other diagonal (3/5). Then again 2/4 - 3/5...

I followed all the steps but was wondering, I I have to press Z at some point in the leveling menu so that the offset is stored permanently in memory (ender5+)

Muito obrigado você me ajudou, bastante

@Creality3D

2 жыл бұрын

Glad we can help sir

Home working good for me but when start leveling even if probe touch bed still rise till hit the print head... i had tu lower it instead of raise. How is that possible ? I have risked twice to crack the bed and bend / crack / ruin my print head and x rail.

@Kari_512

3 жыл бұрын

Were you able to fix this? Mine did the same. Worried about damaging the printer.

@Mastroprimo

3 жыл бұрын

@@Kari_512 offset by dialing on the console. Then record the position and everything work fine

Thank you for this guide - one question I have is; should I leave Autoleveling "OFF" after completing this procedure? Also, after i complete this and go to Print, then "adjust" my Z axis is set at 2.30 where as I see your video is set at 2.20 - why is this?

@chuchodavidx

3 жыл бұрын

I have the same question. Did you figure this out?

do not not press HOME after setting Z offset before aux level?

Hi, qui peut me dire à quoi correspond la valeur 10 du "default setting" et d'où vient-elle? (3:15) merci

why cant i download the newest version of the firware on your web page? 1.70.2 BL wanting to have an back-up of my firmware before tinkering on it.

What should the measurements be? Is there an acceptable range?

Printer kept crashing when homing in the leveling screen... set the Z offset to zero in print screen. Fixed...(:

Kindly.. can you make a video similar to this one but for E stepper calibration.. since I can't find the calibration option in the screen. Thanks

@Creality3D

4 жыл бұрын

thank you for the comment and we will feedback to the company.

@mojopatriot2891

3 жыл бұрын

@@Creality3D So... is that a yes, you will? Because that was the question.

hi , i following your tuto but, after all levelling bed.. need again ajuste because de spring ajust under the bed is to low or to high and my print is no good.. all the time after 1 good print .. need ajust all the time again and a gain .. is normal ?? ( casters with spring under the bed is to hard or to soft) i try to mm ajuste same to you... sorry for my english

This video was actually quite informative thank you

Well done

Does it mean that any printing file is acceptable for use around 3:36, with the "houji" file being just one example?

SHould manual level with the bed and nozzle at their normal printing temperatures

Needed this video, i got a used 5 plus and the previous user had put a z offset of -18.86 so my nozzle was smashing into the bed...doing the print and then adjusting the offset trick (3:33) solved my issues! Thank you! maybe a reset all settings option should be implimented in the future firmware?

@Creality3D

2 жыл бұрын

this is a good idea, thank you

How do you get the Z-axis to read "10" after auto-homing the printer? My Ender 5 Plus always shows the Z-axis at "12.2" after auto-homing.

@moccaenak1

4 жыл бұрын

same problem

@slgorin

4 жыл бұрын

you have to print something, press the adjust button and adjust it down to zero. Its a pain, then stop the print and go back to the leveling menu and it should read 10. He does mention it in the video, watch it again. We really need a good paper guide for the leveling and offset.

@kapulu6259

3 жыл бұрын

I can’t even get mine to start leveling. The touch probe just blinks

you need to add the offset of he probe to the ABL function because of the offset to the left the right side measurements are horribly skewed. The probe should measure the point where the print head should be, so you have about 50mm of offset to compensate for.

Creality Ender 5 Plus BLTOUCH wire colours in to Bigtree SKR 1.4 Turbo BLTOUCH wire colours on th Creality Ender 5 Plus appear to be :- Red, Purple and Orange These go to a three pin plug which could be positioned ether way round on the Bigtree SKR 1.4 board, (there is a separate Black and White for pin sensor) Which Colour pin Red OR Orange should go towards the Black and White Pin sensor pins I assume here that the plug pins Red, Purple and Orange are in the correct order. If this is not correct please let me know the correct order. Thanking You!

I wonder how they display the 3:16 screen. Perhaps they raise the bed until it hits the BLTouch, which serves as the upper limit. Then they lower the bed until it reaches the Z-axis home position sensor, using the number of steps of the stepping motor to determine the Z-axis value of the home position. However, I can't physically find the Z-axis home position sensor.

Is there a tutorial on how to install the bltouch in a ender 5 pro, with the new silent board? I will receive my printer soon and can't find any instructions.

@THEFIFTHDIMENTION

3 жыл бұрын

No tutorial since it's not standard on a 5 pro. It you can look up other people's youtube videos.

I still have the z 12.6 not 10 what to do? Leveling problem still there, I don't know what to do, model not stick to the bed. I just bay the printer 10 days ago and keep trying to get something good via printer but unfortunately I failed.

@stevetb7777

2 жыл бұрын

@@thiagosoaresferreira4468 Were you able to solve it? =D

Are you going to fix the bed cooling down when filament runs out? This is extremely poor design. I had filament run out before and while the print paused, the bed cooled down and my print lost its adhesion and position.

@dustinburrows12

2 жыл бұрын

You are witnessing why people so fear running out. May I ask, was the print even something you wanted? After all, the filament ran out..

3:36辺りで使用するhoujiファイルは一例であって、印刷ファイルなら何でも良い のでしょうか。

When you are installing the bed how far up would you reccomend the levelling wheels be tightened before you do the Z home and Z level with the paper in the centre of the bed to enable enough movement when you make adjustments with the Aux levelling?

@Creality3D

2 жыл бұрын

do you have problem? try to contact us, we're happy to help

@AndrewAHayes

2 жыл бұрын

@@Creality3D Do you have a link I can use to contact Creality for help with the Ender 5 Plus?

How do you get the Z-axis to read "10" after auto-homing the printer? I can't print with SD card due SD slot isn't working. Waiting for new Main board.. So how can i do this with out print from SD card? It was ok, suddenly the printer run the bed into nozzle.. And both motors was still pushing up when i noticed.. Not a nice sound.. But hopefully all is ok. Bran new printer.. So annoying. now i cant print due it always go to high.. and scratch nozzle against bed..

@Creality3D

4 жыл бұрын

Please try to format the SD card, and then insert it into the printer to see if it can print. If not, you can try to print the printer and computer online. Other problems can wait until you replace the motherboard to see if it still exists.

But why does the bl touch not extend further to the right?

Hola! Muchas gracias por este video! Hace una semana compre esta impresora, mi séptima maquina y mi primer ENDER, y honestamente me gusta el equipo pero estoy muy decepcionado con la pobreza del firmware que tienen instalado el equipo. Y en este sentido los invito a que vean el desarrollo que tiene el firmware y todas las opciones de la impresora BIQU 1. Por otro lado me gustaría que expliquen por que deshabilitaron el M600 del Marlín y que me digan como poder hacer el cambio de filamento durante una impresión ya que llevo 4 días intentándolo hacer por favor. Muchas gracias!

Tried everything, still not printing properly. makes a scratching of the base on the bed.

This video was a great help but can you please tell me what to use to make the plastic stick to the bed? I print with the bed at 75 degrees and the raft sticks but when i leave it to print it always comes away from the glass bed. I have the economy tab turned off.

@jaredo3911

3 жыл бұрын

Try cleaning the bed with rubbing alcohol and make sure you are printing at the right temp for the plastic you are using. Also make sure you don’t have any airflow (example: open windows or air vents) that is messing with the print/cooling.

@dustinburrows12

2 жыл бұрын

I use blue painters masking tape, and a gluestick when I have trouble.. My Ender 5 plus has been WAY less troublesome than my E3V2.

Why were anti-backlash nuts not implemented in this design?

Still relevant in 2022!

@Creality3D

2 жыл бұрын

Any suggestion? we're happy to hear you.

@patrickscheper

2 жыл бұрын

@@Creality3D The video was very helpful. I'd suggest updating the title to 2022 to make people aware how to do it right now. I was a little scared that this video might not work for my Ender 5 Plus due to it being an older video, but worked perfectly.

You have Auto Leveling set to 'OFF' - Aren't you supposed to turn that back on at some point ?

Hint for Aux-Leveling: Start at point 2, level. Continue with point 4, level. Check Point 2, adjust level. Check point 4, adjust level. Redo until point 2 and 4 are perfectly leveled. Continue with point 3, level. Continue with point 5, level. Back to 3, adjust. backt to 5 adjust. Point 1 will be fine now. But first, to be sure check 2, 4, 3, 5. Then you CAN check point 1. (For fun). THEN continue with measuring. Then it´s only the crappy bed, what you are adjusting, not the crappy leveling. ;) Happy printing.

My printer dont have the Auto Leveling toggle On/Off Button, this is necessary? Probably I'm with an older firmware version, or maybe newer?

@Creality3D

2 жыл бұрын

to make sure your firmware version, check it on www.creality.com/download,

@AndrewAHayes

2 жыл бұрын

The best firmware is the Insanity Automation V7.4.X, there is a firmware for the printer with many more Marlin features activated and the X Y offset for the ABL fault in the stock firmare fixed and a firmware for the screen for a much better GUI for those additional Marlin commands, the printer firmware is flashed via USB from a computer and the screen firmware is written to the root of an SD card and on the back of the screen PCB there is an additional SD card socket to insert that card and then turn on the printer, you will know it has flashed when the screen turns orange, you then remove the card and power cycle the printer, to take the bottom off the printer either turn it on its side or remove the bolts from the front and back of the control box and then turn that box upside down to remove the backplate

@majorbrighton

2 жыл бұрын

@@Creality3D I did, yet it was not shown what Firmware was the one to use, no description or info at all? When it says to click on the screen to each corner, the screen does not respond?

When calibrating my bed when I press 5 or 3 they in the opposite side

Got Ender 5 plus with SD card and software on it. In this software is no "Ender 5 plus" preset. What parameters i must write in Custom to add my Ender 5 plus?

@ujnawierzbie72

3 жыл бұрын

I reckon you just have to change the bed size, and the rest is the same as in the Ender 5.

My build plate is to far from the nozzle and I can't raise it using the Z settings help?

@Creality3D

3 жыл бұрын

Friend, sorry for the late reply and bad experience, could you pls record a video of your printer's problem, and send it to cs@creality.com. We have professional engineers there to help you.

@AnthonyLatino

2 жыл бұрын

same issue, how did you fix??

Why is the z-offset 2mm again after the auto calibration? You set it to 0 before calibration.

@darthinkwell

4 жыл бұрын

Because that is the actual Z off set the printer set during the configuration. I think they configured 2.2 in the configuration. I manually dialed mine in at 2.4 so I am assuming that is close to the offset between the nozzle tip and the BLTouch installation.

@wildwizard33

4 жыл бұрын

Yes, after going through what the video said the nozzle was still too close to the bed. I did what darthinkwell did - run a print and keep changing the z offset whilst its printing until you see a change in the print - if the print filament that is deposited on the bed gets really thin then you are too high so start to change the z offset in the other direction. Do short increments of about 0.1-0.2 until you get that nice squidge on the first layer. Mine auto set at -3.74 after following the steps in the video but I ended up making adjustments to -2.5 which for my printer is just right. I've only had mine a day and it was a bit finicky to set up - my hot end nozzle had to be replaced as it wasn't machined correctly (way too small a hole), thankfully a replacement was supplied in the box, but once I figured that out and did this bed levelling, I'm really happy with the end(er!) results.

Hi, after successfully using the printer for a month, the printer now suddenly wont go back "home" correctly. It should head to the right side, then top and finally to the center point, but now when I hit "home" it just goes up. What can I do to fix it? any ideas?

@dustinburrows12

2 жыл бұрын

Bad limit switch I bet. Or youve wired the steppers wrong. What was it?

Ok so I set up my creality Ender 5 plus just like you showed in the video. I went to go print my first item ever and the adjustment screen is showing the Z-axis compensation is again the 2.89mm. Is this ok to print with or should I always zero it out?

@Creality3D

4 жыл бұрын

You need to reset to zero and then adjust the Z-axis compensation. It may be that the printer has not saved it. If it does not work, please try to flash the firmware again.

@ramtek2702

3 жыл бұрын

@@Creality3D How about providing a video showing how to set Z axis comp and re-flashing the firmware. You seem to assume everybody knows how to do these things.

@dustinburrows12

2 жыл бұрын

@@Creality3D Does "save settings" correct this? I know it saves the mesh.

Why doesn't the printer save its position? In my case, the position is reset every time I turn it off. Thus, it always prints into the void. If I align it and then go to 0 in the menu and start printing, it goes down another 4-5cm and does not go up again. I am not able to print for days because of this...

@Moonclaw196

2 жыл бұрын

Press z home after:P

I have done all this multiple times now. All looks good. Then start printing and it prints ca 2cm over the bed. I will soon through it out the window. Please help! Whats wrong?

@Creality3D

3 жыл бұрын

Hey, could you pls fill this form www.creality.com/service-request about your printer's problem? Our after-sales staff will contact you as soon as possible.

@Fepkk

3 жыл бұрын

Dude, I had the same problem. Change the Z offset (Z axis compensation) until you can see a good print. You can change this while the nozzle is printing. If the material isn’t sticking to the bed (nozzle is too high), press (Z-) many times until you get close enough. If the print is too squished or the nozzle is way too close to the bed, press (Z+). You have to figure out the best Z offset for your printer. Mine is around 2.42 mm.

When I auto home the ender 5 plus the nozzle smashes into the bed and lifts the Carraige like it wants to keep going. I have to turn the printer off. How can I fix the problem???????

@tonibowman7199

3 жыл бұрын

I also have this problem. Did you ever get any answers?

I've tried this a few times now and cannot get my bed to level. I get the Z offset to 10 and level each corner with paper until it just starts to bind. If I then try to print the nozzle is about 2mm too high!

@ssmith2733

4 жыл бұрын

I have the same issue

@FlightIsLife

4 жыл бұрын

This also happened to me. First prints with the machine were great without any adjustments, then suddenly it started to print too high? Curious. Going back through now to see if I changed anything...

@justinmoreau7211

4 жыл бұрын

how did you get it to 10?

@llllN30llll

4 жыл бұрын

Did you fix the issue?

@braydonadams9517

3 жыл бұрын

Over time the screw loosen up from vibrations of the printer... I used a hot glue gun and put a little glue on the screw and plastic screw turn to keep from moving

Mine don't work on a new ender 5 plus ... nothing happen when "aux leveling" is tried. Impossible to move from differents points.

@kapulu6259

3 жыл бұрын

I have same issue. Good thing your question was answered. I’m pissed off. My stupid touch probe just flashes.

Is it possible to get the stl for the test pattern you print in the last part of the video (5:59) ?

@Creality3D

4 жыл бұрын

sorry we could not find the original creator link on Thingiverse, so we upload the file to the google drive: drive.google.com/file/d/1gOJL-O3_k4zJtaArodK74f8MyYExMwv0/view?usp=sharing, if anyone knows the creator, please comment here, thank you for his creation and sharing :)

@TheAladuca

4 жыл бұрын

@@Creality3D Thanks a lot! A video for calibrating the extruder would be great! Keep up with the great job you are doing :-)

I am printing with the ender 5 plus and still finding problems with adhesion any tips on how to fix this problem??

@GeoffreyGifford

2 жыл бұрын

Turn off ECOMODE. That setting switches off the heated bed and as the bed cools the print becomes loose.

I calibrated my e-steps and then the X and Y steps, Then i try to calibrate the z steps but i cannot get the first layers to stick, I've done the paper test while setting the printer up, I setup the z-offset. All OK there but now i set my fist layer at 100%, 125% thickness, Nozzle at 0.4 and extruder multiplier at 100% and try to print a calibration block the Brim is printing awfully (almost does not stick) but when the printer is beginning to print the object my bowden extruder (the metal one) is clicking and skipping a lot, it seems he is trying to extrude to fast and to much. When i measure the extruded filament i get a thickness of 1.16mm strange. i tried everything (i build and i'm using several other printers and have never had thet problem) Could i have a bad motherboard somehow. I reflashed the firmware also and have the same problem. X and Y perfect but no sticking and the extruded filament to thick. O yes i'm printing on the back side of the original build platform because it is of glass. I put hairspray class 5 on the glass for the object to stick. On my other printers there is no peoblem. Any idea here would be helpfull because now i cannot print because of the extruding speed/flow problem.

@dustinburrows12

2 жыл бұрын

There are videos online for calibrating that. Use blue painters tape on the platform, sometimes gluestick too. ;)

Need to update the firmware before for a stock printer?

@Creality3D

4 жыл бұрын

no need, thank you.

My nozzle hits the bed when it initialises the auto bed feature, the bl touch engages twice but on the 3rd attempt it disengaged itself so the nozzle crashes into the bed?

@Brax_Torres

3 жыл бұрын

Ever find a solution to this?

@BossTweed69

3 жыл бұрын

@@Brax_Torres yes mate, load a file to print, press print and then go into the settings and change the nozzle offset. Then cancel the print and start the auto level process, repeat until the bed is within 1mm under the nozzle then you can fine tune using the bed levelling springs.

@Brax_Torres

3 жыл бұрын

@@BossTweed69 aye thanks G

@BossTweed69

3 жыл бұрын

@@Brax_Torres no probs, when auto level is finished you can use the aux level and level each corner of the build plate

Wow ur the bomb thank you mine was printing in the air before now its not!!!!

@Creality3D

2 жыл бұрын

Sorry, we do not understand you clearly 😭😭

@robertbillington1146

2 жыл бұрын

@@Creality3D they are saying you are amazing

I installed the 5plus yesterday. I followed this instruction video to adjust the bed height and perform the manual leveling (and auto leveling) but everytime I power-up the 5plus, or start a new calibration, the bed is going lower during the startup procedure and not going up to the BLTouch: the distance to the nozzle gets bigger and bigger! Auto leveling does not come close to the BLtouch and sometimes still completes the complete cycle and other times aborts after 6~7 free-in-the-air "calibrations". I did 6~8 fresh calibrations (from this video and other videos) every time with the same result: the bed z-home position going further and further from the nozzle. Info shows that firmware "1.70.2 BL" is loaded (Creality site says 1.709.1 is latest!?). Any ideas what is the problem???

@ru83n29

4 жыл бұрын

G92 E0 : Resets the Extruder I was having the same problem. I went into Cura Start G-Code and found above code. I typed it in Octoprint terminal and viola!! The bed finally went up to nozzle. I will try to do a bed leveling now see how it goes. At least this will get the darn bed up. kzread.info/dron/0wibNiEDwok18wFNRHrHMg.html (Kersey Fabrications is a good start point. github.com/InsanityAutomation/Marlin/tree/CrealityDwin_2.0 has good information too. Hope it helps!!

@mml3140

3 жыл бұрын

Did you solve this issue ? Same problem I'm having

@jeromythotland2719

2 жыл бұрын

This happened to me too. The problem (for me) was that the BL Touch pin had bent and was stuck inside the probe. Gently pull it down and straighten it. When you turn the printer on, it should move in and out twice. Then it's ready to home the Z axis. It should work for you now and find the proper bed level.

Will you release the marlin source code for the 5 plus??

@Creality3D

4 жыл бұрын

The company is working on it and will let you know once we release it. creality.com/download/source-code_c0001

@lj4nf3

4 жыл бұрын

Come on Creality, you said that 4 months ago

@superkillr

4 жыл бұрын

@@lj4nf3 They don't give a sht

@CarlosWilfredoRodriguezLuque

3 жыл бұрын

Nothing ??

@ownagske

3 жыл бұрын

source code should be out as Kersey Fabrications has been able to get it and modify the firmware to fix the auto leveler

What about auto bed levelling, how does that work? I mean it’s the main reason I bought this machine big build area with auto bed levelling! Also does this mean I have to go through this whole process every time I do a print?

@hecatonchireslm

3 жыл бұрын

It’s not really levelling. It’s more bump compensation. When it probes it saves a grid of points. When printing it can auto adjust z to compensate for the wonky bed, but it’s z range is only 2mm. And of course, it only does this if g28 and g29 are used in the right points of your start gcode.

@dustinburrows12

2 жыл бұрын

@@hecatonchireslm Excellent explanation, I think.

I just got new MB to my Ender 5+ original MB had a defect/loose SD reader. But still i cant find any files. Tried to "slow" format SD card with error test, then put files back. SD card seams fine in windows, but still cant see anything in file/print menu. SD card formattet in right 32 format.

@DECENTRALIZE-sq4yh

4 жыл бұрын

Try making the file names shorter. For some reason they can't be longer than 15 characters.

@jeffmilkey

4 жыл бұрын

Just download something from thingiverse. the files they give you are all there...the frog, the vase, the box...all the same old stuff

@dustinburrows12

2 жыл бұрын

@@DECENTRALIZE-sq4yh I noticed that too

Very nice!!

Hi, once I updated my Creality Ender 5 plus to the lastest released firmware I do not have a chance to set english language. How to solve this problem?

@DunkerHamp

Жыл бұрын

Have you fixed it? I had same problem alot of work to get it back.

@maxper75

Жыл бұрын

@@DunkerHamp Nope... Still having dall in chinese. I solved partially using OctoPrint, so I manage all the printer remotely. Much more comfortable... I'm planning to upgrade the firmware by hand to Marlin 2.0

@LSxHTX

Жыл бұрын

@@maxper75 It's a bug with the newest Firmware. Flash the previous version (1.70.2 instead of 1.70.3). I just had this issue 5 minutes ago and fixed it. The previous version is on their google drive drive.google.com/drive/folders/16596EvFWv9C9ClbavmHPc4J3MJ4_N3h_ I used the file "Ender-5Plus -BLTouch -0117_V1.70.2 BL（CN/EN）.hex"

My printer takes me to the Auxiliar Leveling menu with the 1 to 5 buttons but then the screen does not work. I can click the return button but clicking 1 to 5 does nothing. What can I do?

@Creality3D

2 жыл бұрын

If in need of technical support, please email to cs@creality.com, which is our tech support as well as after-sale service.Due to tons of emails go into this folder, it maybe response you not instantly, I'd appricite you if you can wait for it . or join in the Facebook Group (facebook.com/groups/3110994512278883/) to discuss with thousands of experienced 3D printer users.

@mikek5322

2 жыл бұрын

Turn off auto leveling first

Hi, I got my Ender 5 plus a week ago. When I try to level the bed Point 1 is off the center. It looks like the homepoint , the whole grid is off. The two points for leveling in the front are off the bed - in the air. How ca fix it - point 1 to be in the center of the bed?

@Creality3D

3 жыл бұрын

May I ask if this problem appeared suddenly? Was the model successfully printed before the problem appeared; please refer to our leveling tutorial to test the printer's functionality kzread.info/dash/bejne/gHaV1sarhtWTnbA.html. After checking the printer, if your problem still existed, please give us a video reflecting the problem with your printer and we will analyze the exact cause.

@denislavg

3 жыл бұрын

Thanks for the reply. We fixed it. The issue was with wires connecting the nozzle head - the wires were too low and were activating the back sensor. So, we fixed the wires and now everything is ok :) Thanks and have a fantastic day!

@joekelleher6229

3 жыл бұрын

@@denislavg I'm having same issue, what back sensor do you mean?

Hey I have a video idea and and something I need help with. Whenever my Cr-10v2 retracts, it squeaks really loudly. I have tried everything to fix it but nothing works if you could help me that would be awesome

@Creality3D

4 жыл бұрын

Dear friend, where does the sound come from? When the X, Y, Z axes are withdrawn?

@ajfloats387

4 жыл бұрын

Creality it comes from the extruder when a retraction occurs. It only squeaks when the extruder pushes the filament back to the hot end

@Creality3D

4 жыл бұрын

@@ajfloats387 Please try to loosen the pulley on the extruder. If it does not help, you should ask the seller or customer service to explain the problem, and provide videos and photos.

@ajfloats387

4 жыл бұрын

Creality thank you

@Creality3D

4 жыл бұрын

@@ajfloats387 You're welcome

Where can I find the .stl files for the cable management ?

@davethepak

4 жыл бұрын

search www.thingiverse.com/ for ender5 plus ; lots of stuff there.

@darthinkwell

4 жыл бұрын

www.thingiverse.com/thing:3608766 I think that is it.

At 3:13 in the video it says to check if the Z-axis is 10 or not. The video does not explain what to do if it is not 10, at least I did not understand it at all. Mine is at 11.6 - is that a problem?

@Creality3D

2 жыл бұрын

if you in need of support, please write to our professional technical support team afrer- salescs@creality.com, they will solve it for you.

@stevetb7777

2 жыл бұрын

@@Creality3D Thank you, emailed 5 business days ago. No response so far.

@stevetb7777

2 жыл бұрын

@@Creality3D It's been two weeks and I don't have any response.

@Moltrax

2 жыл бұрын

@@stevetb7777 try starting a print and then click Z-axis compensation until its all the way down to 0

@drewferguson4787

2 жыл бұрын

Go to the move setting in settings and adjust the z axis to be 10

I've seen the bed smashing hard into the print head, although the BLtouch is installed - shouldn't the printer be able to figure out that it reached the print head?

@singularitysquaredllc.895

3 жыл бұрын

One would think so...

@elitewolverine

3 жыл бұрын

So the reason for doing this is the BLTouch detects a z-point...but the system overrides it. Hence why they zeroed everything out before...doing any aux and auto level. The BLTouch sense a predefined amount, then the z-offset kicks in. And it is why the BLTouch if you watch it...retracts BEFORE the nozzle even gets super close to the bed. Then the bed lowers...then it raises...to the touch sensor reading, the zoffset reading. So if you screw up the settings, super bad. The board is thinking...hey the BLTouch is here, and the bed needs to be here...so move this amount. And with the messed up setting the BLTouch is retracted, not acting like a z-stop, and boom your head will crash into the printer. BLTouch is NOT a z-endstop....and is the reason it does NOT use the zstop on the board.

@singularitysquaredllc.895

3 жыл бұрын

@@elitewolverine it's essentially a software glitch. Wrong data is captured, then stored; so the error becomes persistent.

@dustinburrows12

2 жыл бұрын

@Singularity. Sir, That is not the case, you are peppering this video with inaccurate information. I can tell you don't know what you're talking about, as a programmer myself. Not everyone would be able.

the automatic leveling stays at number 1 and does not go any further. what do I do?

@Creality3D

2 жыл бұрын

if you in need of support, please write to our professional technical support team afrer- salescs@creality.com, they will solve it for you.

@majorbrighton

2 жыл бұрын

you maybe have the bed too high and or have no play room left for the wheels under the bed? Just manually turn the two screws to lower itor use the move bed arrows in control pannel, then lower it slightly. Re adjust the two screws so you can screw up or down lateron.

ender 3 max bltouch leveling please

Will be nice to have a tutorial to install it on standard Ender 5/Ender 5 Pro. Not so many people can afford to pay the money to get a Ender 5 plus and we also want to install it on our 3D printers.

@Creality3D

4 жыл бұрын

Dear friends, thank you for your comment, and of course, we will put your suggestions into the plan.

Recently purchased the Ender 5+ and am extremely frustrated with conflicting information/documentation from Creality. This video shows 'AUTO LEVEL' toggle in 'OFF' position, but manual clearly shows toggle in 'ON' position on pages 10 and 11. Can someone from Creality provide definitive documentation on the Z-offset adjustment and bed levelling process? Is that too much to ask after spending $600+ on your product?

@Creality3D

3 жыл бұрын

Friend, sorry for the late reply and inconvenience. Pls refer to this video to see if your printer's problem can be solved. If not, pls contact our after service cs@creality.com

@dustinburrows12

2 жыл бұрын

That determines if it attempts to level itself at the beginning of a print. It can only auto level about 2cm. Someone else here called it a bump sensor, it automatically takes into account warped plates, its not meant to do all the work for you.

Bought 5 Plus last week, tried auto levelling bed with attached BL touch 4 times as per instructions- 4 scratches across glass bed- THEN followed THIS video, stopped, copied, restarted etc. Got as far as around 7 minutes in where he presses the home icon and the bed travels to the top and the BT touch turns Blue and stops the bed rising ready for auto calibration- NOT ON MINE- when I pressed the screen home Icon my bed travelled 20mm and stayed leaving a gap of around 200mm from the BL probe which is now NOT extending and turning Blue????? and will always reset to this position no matter what I try. Tried fitting a silent board to see if this would reset- NOPE. Will have to pay to get printer fixed now!!!! - Not even 1 print done!!!!

hello creality, I just bought ender 5 plus, the assembly is perfect but when I do leveling there is a problem there. when i select (auto home), the bed doesn't go up but goes down. and the Bl touch sensor doesn't come out (but bltouch light it's on / red light). any ideas?

@moccaenak1

4 жыл бұрын

after following your step untill (3.00) and touch go home, my bed doesn't go up but goes down. any ideas?

@danieleckhardt3288

4 жыл бұрын

@@moccaenak1 Hi, I had the same issue. I just pulled out the BLTouch tip and now it is working.

@moccaenak1

4 жыл бұрын

@@danieleckhardt3288 I tried, but the bed kept going down (when touch go home) ... frustrated. :(

@danieleckhardt3288

4 жыл бұрын

@@moccaenak1 which software Version is on your Ender 5 plus? I also flashed the old software 1.7.0 BLTouch. Before it was 1.7.1

@moccaenak1

4 жыл бұрын

@@danieleckhardt3288 sounds good, i will try daniel thank you for your advice (i will update soon)