This is a known issue called "expectation bias" where you keep reading back what you're expecting to hear and not paying attention to what you're actually hearing. This could have ended with a catastrophe, the other pilot on ground alerting the 787 crew saved so many lives. The ATC also committed 2 catastrophic mistakes, the first one was using the wrong phraseology for a “go around” instruction (she’s not supposed to mention runway designator) which made the transmission sound more like a landing clearance, and the second one was her not paying enough attention to their readbacks.

@wokeupandsmellthecoffee214

2 жыл бұрын

Spot on Karim, my thoughts exactly.

@FrankyRZK

2 жыл бұрын

also, why don't just say "China Eastern, go around!" without including the runway? They are probably used to hearing "cleared to land, runway 14" that they canceled out everything that was said before "...runway 14".

@ahhhhhhhhhhhhhhhhhh123

2 жыл бұрын

Chinese pilots are notorious for not speaking proper English, they basically just know the common words used for ATC communications. In this situation with their limited English they didn't know what was going on at first

@thomasJF85

2 жыл бұрын

100%. 99% it doesn't happen to you assume it. The ATC should have recognised the misunderstanding a bit quicker and changed language. Something like "clear to land" "negative! go around". The change of language would prick the ears of the pilot to hear the go around command. But English not first language. It's something I often see/hear where people keep saying the same thing expecting the person to understand differently. Effective communicators adapt the language quickly.

@AZ-xw5yb

2 жыл бұрын

@@ahhhhhhhhhhhhhhhhhh123 Although that may be true, the accent of this pilot was clearly not a typical Chinese accent. It could have been a foreign pilot or a Chinese person with English skills better than most. I'd say the language barrier here was mostly caused by the control tower as her English was definitely harder to understand than the pilot of the 787.

The issue is with ATC phraseology. GO-Around is a red alert phrase. Firm and precise. Just call sign and GO AROUND. There is absolutely no need to state runway, which kept confusing the pilot. You do not "Go-Around" on a certain RWY, you just go around. You cannot having landing clearance sounding the same as a GA command.

@BIGralph01

2 жыл бұрын

Amen!

@AS-id7jo

2 жыл бұрын

ATC is an intern or what ?? Never heard such a poor wording. Incompetent

@jaroslavsevcik3421

2 жыл бұрын

@@AS-id7jo Well, it is true that there is a thing such as ICAO Standard Phraseology which if followed is very clean and straightforward. But also there are other ones, such as FAA Phraseology which deviates a bit. I think the main reason is because Yankees think they all understand American English. And then you have some derivative or whatever used in China. It sounds quite like Aviation English, so it must be good enough... :-)

@AS-id7jo

2 жыл бұрын

@@jaroslavsevcik3421 Hi i agree but for emergency instructions (safety immediate threat) you can’t improvise on an international airport. Any pilot that hears his call sign with go around will execute the missed approach procedure that he reviewed prior to landing . He will press TOGA and fly the missed approach procedure. But go around runaway 14 first time i hear this.

@HumbertoMesa

2 жыл бұрын

100% agree ... ATC should repeat the GO Arround more than once WITHOUT mentioning the runway number.

"China Eastern 2035 discontinue approach, report going around": in very critical phases of flight like landings, the call should be precise and clear like: "China Eastern 2035... GO AROUND"

The most dramatic part of this video was when an Ambulance was performing the runway inspection.

@sahajgupta9015

2 жыл бұрын

😂😂

@CANFlight

Жыл бұрын

🤣

@khaledhasan7603

Жыл бұрын

😂😂

@chrischen8961

Жыл бұрын

niubi

The RT from all parties involved here is lacking. The language barrier and lack of standard phraseology being used made this a potentially dangerous situation. Good to see the US Bangla ATR pilot noticed the developing situation and spoke up. Interesting watch!

@cun7us

2 жыл бұрын

Definitely a language barrier and should not have happened, however, she should have repeated what she said in a loud and firm tone. She repeated it too casually with the runway number which was probably confusing the pilot. Both parties are at fault here.

That´s why ATC should say "Go around, I repeat Go Around".... "Go Arund runway 14" is totally useless, because they know that they´re approaching runway14. And if you´re a pilot and you understand maybe not everything what ATC said, but you hear runway 14, then you´ll think you got the landing clearance. So, in my opion it´s clearly the fault of the ATC-Lady.

What a well done video, audio sync. Nice work!

The message would have been clearer if ATC had used standard phraseology: China Eastern 2035 go around, repeat go around. You do not say the runway number, this causes confusion. Also many ATCOs don't say "cleared to land", they say "cleatolaaa" especially in the US, which doesn't sound different from "goarounnn" with bad comms

@terrencewalker9468

2 жыл бұрын

I think that caused part of the confusion.

@vkorpel

2 жыл бұрын

The language was part of the problem... The lady didnt speak clear and the interrupting other pilot helped by repeat the key words.

@athgt6630

2 жыл бұрын

@@Domdodom okay hun

@ScreaminEmu

2 жыл бұрын

Regardless, nobody says “cleared the land” over and over and over. Her repeating the instruction is a clue, too. I think everyone involved here did an unimpressive job.

@777doove

2 жыл бұрын

Inability to speak English is the root cause.

What a fabulous video! I almost witnessed that go around today (heard it) but I was eating so couldn't see it. One of my family members saw it though.

Great catch! Would you be okay with me featuring this go around in my series Weekly Dose of Aviation? Of course you will be credited both in the video and in the description. Thanks!

@RoyalBengalAviation

2 ай бұрын

Yeah sure

THANkYOU SO MUCH FOR THE SUBTITLES.

Nice, its not everyday you see the pilots making the cleared to land decision.

The controller pronounced 'Discontinue ' confuses the PNF. The controller said "China Eastern 2035 discontinue approach Report going around Rwy 14" It confused Pilot on Radio frequnecy as "China Eastern 2035 continue approach (skipping Dis due to accent). It confused pilots to understand the situation. Thanks to US Bangla flight crew helping to prevent impaire condition and helping Crew of CE2035 to initiate go around at finals. Well done US Bangla pilots helping both parties transfer the right message before getting too late

I hear yall complaining about ATC, but did anyone see the buttered landing??

Wow!! I love a go around… great catch🤩

Come on ATC! Geezus. I can understand the language barrier but the way the ATC called out confused the China Eastern pilot even more...

"Report going around rw14" isn't a strong call. Right phraseology should have been "CES2035 Go around, I say again go around, acknowledge."

@joynal390

2 жыл бұрын

right

@as-sabahossain9099

2 жыл бұрын

This is not a clear instruction at all, let alone being strong. That made the Chinese pilot confused. I think in the pressurized condition such thing happens.. I also think the controllers at Dhaka airport are very limited in their work, they must broaden their capability..

@bidyutpattanaik7078

2 жыл бұрын

True bro..this is v crucial they should use proper phraseology..lack of knowledge of atco..the way she said report going around it’s obvious some one will get confused..

@anonda737

2 жыл бұрын

​​@Griffin Similar incident happened in Europe where the ATC said "windXXX/XX , go around rwXX and the pilot interpreted it as a landing clearance after being told the same thing several times. When enquired why he thought that, he pointed that the atc said the wind and landing runway with her instruction that made it confusing so he interpreted it that way. Now, pilots at that stage of the flight would be expecting a landing clearance. But if they are told to go around, that's something they weren't expecting at all and something which they perform rarely. So, from both incidents we learn this tendency among the pilots. Now it is the job of the ATC to make their instruction as clear as possible. In this case, the pilot didn't understand at first. So she should have said it again clearly, but instead she made the instruction more complicated and confusing, another pilot had to step in and say it clearly "she said go around sir" After that you can hear the CES pilot's voice that he understands it and is slightly startled. Basically what I am saying is to make the instruction as clear as possible without complicating it with unimportant information.

@misahil_VGFR

2 жыл бұрын

What Anondo said at the last makes very sense. Usually in the ATC terms, the phraseology "GO-AROUND" should be said in a commanding tone, rather than saying "Discontinue APPROACH" which is a totally NON-STANDARD radiotelephony language for a GO-AROUND. If you see there are numerous number of YT videos of GOING AROUND with ATC Calls and most of the time you will hear ATC saying GO-AROUND in commanding tone. Why commanding tone? So that pilot can take actions immediately after hearing that and also make other pilots be cautious of what is happening on the approach airway. Saying GO-AROUND in a warm tone might lead in a missing of information. Every seconds is precious.

Hmm. First of all it’s definitely not a dramatic go around, pilots had ample time to perform a go around. Secondly the ATC lady used a non standard go around call. You don’t say RWY at the end of standard go around call. I think that got the pilots confused because landing clearance includes RWY number and 98% of the time you are expected to land unless there’s weather involved. Also, she didn’t emphasize or repeat the go around instruction which is another reason for miscommunication. But I am glad that at the end everything played out well for everyone.

@joynal390

2 жыл бұрын

Agree

@pshkong

2 жыл бұрын

Can’t agree. You don’t make assumption on clearance when you don’t actually hear the words. Regardless whether they are standard or not. It is the pilots’ responsibility to get clarification when in doubt, instead of assuming what you didn’t hear is what you want to hear.

@ymnoor21

2 жыл бұрын

@@pshkong Fair enough. What you are describing is what should happen every single time. But that’s not what happens 100% of the time. There’s always a possibility of “expectation bias”. You are seeing or hearing what you want to see or hear rather than what actually might be happening. In this case, controller lady added RWY instructions to the go around call. Unfortunately, that’s 100% of the time part of a landing clearance. The pilots were all but setup for landing since there were no pre-caution by the ATC of an aircraft landing before them, nor were told to expect late landing clearance. Although I am not 100% sure, but they might have passed the MDA as well, hence they were committed to land. The stage was setup for “expectation bias”, i.e pilot’s minds were set for landing. The ATC lady also didn’t emphasis her intention enough for go around instruction. Btw, I am not saying pilots were not at fault. They should have had more situational awareness. Here’s a great article of aviation related “expectation bias” examples. skybrary.aero/articles/flight-crew-expectation-bias One classic example was the Korean Air incident in San Francisco a few years back. The pilots relied on ILS system (as a backup) even though ATC cleared them for visual approach. Now this is very common in the U.S to get a visual clearance on a good day even though ILS is available on request. So the pilots thought they could use the LOC and GS as a backup for visual clearance without realizing that the ATC intentionally had instructed them to use visual approach because ILS was malfunctioning that day. A lot of pilots actually do that in reality. They will back up a visual approach with a precision approach. Sadly, it wasn’t a good decision on their part. As a result they were well below GS when they hit the edge of the RWY.

@andrewpitt7742

2 жыл бұрын

If you don't think that was dramatic then I'm not sure what you would actually find dramatic... did you want them to be about to touchdown and the other plane is still on the runway ? I thought the ladies voice was too soft and not loud enough (don't care if you call me sexist) the ATC needs to be LOUD CLEAR & CONCISE ALL the time

@abingdonboy

Жыл бұрын

Yes the ATC’s RT phraseology was poor but there’s no excuse from the pilots, the first time they misunderstood fair enough but to repeat a landing clearance the second time makes no sense. There’s no reason to be given landing clearance straight after you’ve read back a landing clearance, they were completely clueless. Chinese pilots have atrocious RT and shouldn’t be allowed to do international flights without having passed mandatory independent testing. This is absurd

Nice video my friend !

Their food in Business class is awesome...

the controller has an accent and uses non-standard instructions.Due to the difference between the recording and the actual call environment, the two cannot be compared. In fact, over the air communication is a very normal link.

Most people missed a fact,which the radio call you can hear in this video is not the same quality in the cockpit~if you have a radio you need to adjust the antenna to get a better receive,pilot can't~

Everyone is talking about the ATC but no one is talking about that butter landing!

Good job 👍 Thanks for sharing 👍

nice capture. Hope the China 787 would have gone around anyways looking at the traffic on the runway...

This video must go viral .😂

Everyone so engaged with the ATC’s instructions that nobody is mentioning the butter

Don't be nervous bro, it's normal condition , although the ATC lady has a heavy accent and use non-standard instructions, the pilot still did a great job.

First time I have ever seen an Ambulance do the runway inspection......... was the Operations vehicle busy transporting somebody to hospital?

There are differences between recording and actual call environment, which cannot be compared

This is an issue both with Dhaka ATC and Chinese pilots in general. Our ATC ppl are not at all up to standard with their fluency in English and add to that Chinese pilots are known to have very poor ability in speaking English. I have heard enough ATC conversations between Chinese pilots and US/Canadian ATC personnel to know that without strong emphasis between affirmative and negative speech, the pilots are unable to comprehend what's being asked of them.

@xinpingdeng4467

2 жыл бұрын

so...all I can recall is 1 or 2 incidents where a chinese pilot spoke horrible English with one in the JFK. AND how many flights are there from China to international destination? And that's "known to have very poor ability to speak English??? Incredible.

@GatoVader

2 жыл бұрын

Lose care. Within 15 years, everyone will be speaking Chinese.

@jerryuma

2 жыл бұрын

It’s hard for the chinaman pilot to understand because the tower lady had different language too, but thankly everman safe and nobody hurt.

"She says go around sir!" Good thing that the copilot made the pilot realize the call of "Go Around!". The ATC didn't have enough conviction on the call even though the pilot couldn't undertand the call for 2 times. "2035 go around runway 14" was uttered very casually.

@md.rashikraihan542

2 жыл бұрын

Casually but clearly said. Lack of understanding of simple English of these Chinese pilots are most to blame here. I mean how do you mix up go around with clear to land?

@tcruise77

2 жыл бұрын

@@md.rashikraihan542 I beg to differ... wtf says "going around" That's substandard phraseology in aviation. So stop your blame game as if you know any better.

@peregrinedevelopments3730

2 жыл бұрын

@@md.rashikraihan542 because you don't include the runway number in a go-around call to avoid confusion exactly like this

@ScreaminEmu

2 жыл бұрын

@@tcruise77 What? Everyone reads back “go around” or “going around” in response to a go-around call. Here in the US it’s usually followed with a heading and altitude instruction as well; I don’t think I’ve ever flown a published missed.

Great video! May I featuring this in my series daily dose of Aviation? Of course you will be credited both in the video and in the description. Thank you!

@RoyalBengalAviation

2 ай бұрын

Yeah sure

As a pilot ,it is also your duty to judge the situation in front of you too, "not just dump everything to ATC" . Pilot has fully right to make a go-around when ever deem that it is unsafe to land or anything that might obstruct landing aircraft or even in case of aircraft is not stabilized. ONE MORE THING DON'T SAY THAT pilot don't see the other aircraft over runway because If not, it means your TCAS is Off. No matter how ATC speak ,if i am correct ALL OF CHINESE PILOT who fly the major airline got LV 6 in ICAO English test. It is quite normal in Dhaka for ATC to speak like that. She didn't emphasize the word "GO AROUND" loudly. You will be surprised if you fly over china airspace and know nothing because all pilot speak Chinese over the radio including ATC. Moreover, the regulation in the Chinese Radiotelephony is NOTHING, they use their very own word which make foreigner pilot confused. Sometime they order the pilot to do some procedure that didn't exist in the Route manual, if you use to fly to china you will know it-in case of you are not Chinese. The other pilot US Bangla is the real hero in this tape ,Thank you. He is the professional pilot who understand all in this situation.= ATC is too afraid to say it loud / Chinese pilot is very good in understanding the command ( in their head not from ATC ).

beautiful video 👍

I had witnessed with my Flight From Bkk to Dac due to bad Weather. It was more closure abort & go around while about to touchdown gears. But for China Estern (MU), BS Pilot Did very well to avoid any incident. Bravo...

I guess "go around" call that combined with runway number made a confusion to the pilot. But still hard to understand how come both pilots couldn't hear go around call..

The air- traffic controller showed unstandard instructions that might mislead the pilot wrong route.

After a heart stopping and dramatic moment, CAL then proceeds to do a butter landing

The land air communication environment is complex. This situation is quite normal. The pilot handles it in a timely manner!

@852twm

2 жыл бұрын

Yeah, the pilot on the ground did. Both the ATC and China eastern werent in the right...

That ATR pilot is a Chad.

For what it worth, I thought the controller was different for the second approach. Maybe the first controller got too rattled, or was a trainee? Also one of the two China Eastern pilots spoke better English. We like to complain that they need better English language skills, and they do, but can you imagine trying to communicate with ATC in a foreign language?

Close shave ... ATC confused the China pilot with "14" after 'go around'. Explained by him reading Bangladesh counterpart quickly. Phraseology

“She said go-around sir” 😂😂😂😭 Looks like the captain does not understand what ATC is trying to say

@cun7us

2 жыл бұрын

Yep. It's hard to say who's at fault here as she did say go-around 3 times, but the 787 pilot seemed insistant on landing until the other pilot on the ground confirmed what she said.

@gavinsingh4450

2 жыл бұрын

You knew it was the Captain???

@vamos419

2 жыл бұрын

@@gavinsingh4450 Because the first officer is calling him "sir". So he must be the captain

@airplaneguyaidan7943

2 жыл бұрын

@@cun7us i feel like the heavy accent may have interfered aswell as the ATC using incorrect phraseology when issuing the go around. the ATR pilot saved lots of lives by saying that

@gavinsingh4450

2 жыл бұрын

@@vamos419 You write fairy tales also???

Talking in air is common.Don’t be nervous!

Is this an optical illusion or do the engines of the 787 have different sizes?

Lol I almost dying for laugh China airline kept saying clear to land after Dhaka airport say go around repeat

Well captured

The spot was good for spotting airplanes as we could see the airport from a higher altitude and may have some better spotting videos

@nessahashmat726

2 жыл бұрын

Very nice videography indeed 👌

Wait who was filming all this as though they were prepared for the drama?

Good salvage...!!! I repeat, go around is more audible than other phrases

1:03 Jesus Christ... 25 seconds that took for the aircraft to respond "going around". 25 seconds is a long time to not do as you're told on an approach.

after saying go around and rwy 14 i think the pilot didn't understand he just understand the last word rwy 14

Why the hell is she saying the runway number? I keep saying most controllers in the world should spend a week or two in Heathrow before they're allowed to man a position.

That shouldn't have taken 3 repeats to tell them to go-around. A language barrier perhaps but needs to be rectified immediately to avoid any kind of danger.

Flown into Dhaka many times. Super unsafe and got many TA/RA due to poor ATC control.

An hour later, I was hungry again.

I heard that typical stereotype that said chinese couldn’t drive, but seems like it’s true for their pilot counterparts, they don’t really know how to fly at all.

Nothing unusual here, another day in the office.

EVERY SECOND COUNT!!! Very bad coms. from both ATC and CEA pilot. ATC needs to clarify that Runway is busy Go Around....She constantly mentioning the Runway 14 which confuses the Pilot to LAND. And Pilot needs to confirm the ATC call as well. Dear Lord!!! That was close call.

The controller using the Runway number when requesting go around is not standard phraseology and caused this incident

Nonstandard instructions and the accents speaking from local AT controller, I heard. That’s an extraordinarily dark ways for pilot of non-native English speakers .

Tunnel vision. Pilots too focus on landing. I reckon ATC should make instruction clearer by repeating it. English with certain ascent would have made it harder to understand. Just like I had difficulty understanding Aussie spoken English and American spoken English, but ok with UK English last time.

I’m pretty sure go-around calls are supposed to be WAY more clear with less chit chat

I’m pretty unimpressed by both parties here, but ATC literally giving up edges her out in the “hate me on the internet” department. “GO… A… AROUND!!!”

It has strict procedures for air calls, not unprofessional ones like this

Found it quite odd she mentioned the runway in a go around directive.

Nice catch... China Eastern might want to work on their radio proficiency... 3 Go-Around calls untill coins dropping are a little too much, no? :)

If I was ATC: "China Eastern 2035, GO around" "China Eastern 2035, GO around, or I'll come out there an club you!"

Shocking that they are allowed anywhere near an aircraft. No excuse for that bad airmanship. ATC might not use proper phrasealogy but you need to maintain situational awareness. These guys didn't even understand good morning from good evening.

@ScreaminEmu

2 жыл бұрын

I didn’t see any issue with their airmanship. The communication part is/was the problem. I’ve seen Chinese airlines take takeoff clearances out of thin air, once resulting in a tower controller screaming “NO! STOP!!” because she was so panicked he was about to go ripping across 3 active runways.

USB captain : She says go around sir. (Let me fly first, then you hit the ground, hahahah)

Go around! Cleared to land? Go around! Cleared to land? Holy shit.

@LordHusky01

2 жыл бұрын

Shouldn’t have mentioned the runway number at all.

there is difference between the recordings and the actual operation environment

She's calling for go around like she's asking for a dinner invitation lol, would you like to go around sir please, but jokes apart, that was a close call. I don't know what's the proper procedure for go around but that was not done properly also china eastern pilot couldn't understand clear English, very disappointing.

there are differences between the recording and the actual calling environment and can not be compared

@jaroslavsevcik3421

2 жыл бұрын

What do you mean? I work in this industry and audio quality wise they ARE comparable. Of course, audio can degrade between the ATC operator's side and the radio side due to poor/obsolete technology.

The handling of pilots is very professional

Sadly there is no japan airlines landing at dhaka airport

ATC should have said - China Easter XXX GO AROUND. Period!!! No runway 14 bla bla bla. The correct protocol is Airline/Flt Nbr and GO AROUND. GO around sounds like CLEAR TO LAND when speaking fast, especially in a critical and stressful part of the flight and with folks that are non native English speakers, but trying to communicate in English.

What part of "GO AROUND" did he not understand? Shouldn't this be a no brainer?

this is really normal for aviation

That was a heart stopping moment

2:20 wait is this cgi or is this real? 🤯

I love seeing some people getting triggered and all defensive when someone remotely criticizes their nation. (See some comments below) It does remind me how stupid nationalism can be. Oh, you offended/criticized someone I've never met who happens to live in the vague part of this planet as I do... ¡hOW daRE YoU! Actually the air traffic controller did indeed use non standard communications but the China Eastern pilots did seem to have a misunderstanding. The fact another plane had to intervene was both super awesome and a little worrying. End of the day, we all make mistakes and nobody got hurt Looking forward to getting on a plane soon. Been too long. Kind regards to all.

@xinpingdeng4467

2 жыл бұрын

problem is, not everyone here who put partial blame on the ATC is chinese lmao. Triggerrrrred

The female controller needs to be more relaxed and to speak more slowly. I too had to do a second take on what she first initially said to the China Eastern pilot.

Could the pilots of the China Eastern not see the a/c on the rwy ?? I mean the pilot still has to look out of the window to land!!! And just because you have been issued a landing clearance it is still the responsibility of the pilot to ensure the rwy is clear of any FOD or other traffic.....an ambulance for a rwy inspection!!!

@federico9320

2 жыл бұрын

U can see that it was pretty foggy when they were doing a go around.

good job

ATC representing Bangladesh😂

The polite are professional，don't be nervous

Poor from the ATC. Not enough force or conviction.

@palonazo

2 жыл бұрын

It's not about force or conviction. She should just use standard phraseology and not say the runway number.

Images were not dramatic but audio was indeed. Seems like the Chinese pilots got caught in their confirmation bias.

Runway inspection by an ambulance?

The pilots are from china, so they are probably confused with what they said when they have rwy 14 at the end of go around. they probably just knew that few specific word for aviation

😂😂 Go around! Clear to land! Go around! Clear to land!

The land air communication environment is complex

There are problems on both side, it’s just a misunderstanding.

Well, does anyone think the ATC’s answer is vague? Might misleading the Chinese pilot.

Everything was non standard. Even using an ambulance for runway inspection :D

Why 3 times to understand?

The record is different from the actual call