Chatbots are computer programs designed to simulate human conversation. They play a crucial role in digitalization by automating customer interactions and providing instant support. With their ability to understand and respond to user queries, chatbots enhance customer engagement, streamline processes, and improve efficiency. They offer 24/7 availability, personalized assistance, and quick resolutions, resulting in enhanced user experiences. Through their integration into various platforms, chatbots significantly contribute to the digital transformation of businesses, increasing productivity and customer satisfaction.#DastN #Odoo #ERP #godigital #EN #apps #technology ##chatbots #chatbotmarketing