Building End-to-End Experiences with the WhatsApp Business Platform
Ғылым және технология
In this webinar you’ll learn to see how quickly you can get started with the WhatsApp Business Platform Cloud API. In this session, Developer Advocate Dmitry Vinnik covers building an end-to-end messaging experience. He details both sending and receiving messages with customers.
If you're looking for ways to connect with your customers using the messaging apps they’re already using with their friends and family - watch today.
00:00 Introduction
03:06 Getting Started with WhatsApp Business Platform and Cloud API
11:05 Creating an App with WhatsApp Business API
21:04 Facilitating Customer Interactions with Webhooks
32:27 Q&A
Пікірлер: 33
This is way better than your Coursera Course! Thank you!
As we know, a business need to get customer opt-ins to send messages. If business sends opt-in message using whatsapp clickable message, is there a option to store the opt-in customer information. or business need to store the opt in information on a database ?
Hi, i have been researching into how to handle Different phone numbers / whatsapp accounts inside the same Bussiness Manager account. If i do create an Application and add it a webhook i will get into that webhook endpoint all the messages to all my linked a phone numbers / whatsapp acounts. What would be the propper way to handle this ? I want to give service for different little bussinesses managing myself their phone numbers. Should i get myself all those phone numbers messages into the same webhook endpoint and filter myself ? is it possible to declara a webhook for each phone number ? I would be really glad if u can give some explanation on this.
Hi, thankyou for the video. I have a question: how acn I use glitch webhook to get the messages on my server? thankyou
About the webhook part, I don't see any sort of token being return to our own web app from the webhook callback, which mean any person could send http request to my application endpoint... Am I missing something though...
I have gone through the entire getting started guide with a test business and number, and set up a webhook on my server. I am able to receive and send messages but the reply time to customer messages is very slow, up to a minute, is there a reason for this? maybe because I am still using a test number?
@vinayms1148
Ай бұрын
heyy i started working on whatsapp api recently even i am facing a delay for template messages did u get a solution?
Hello, I need conversation history in my own CRM, it is possible? I have setup Business cloud API and send and received SMS in Custom CRM but I want history of conversation in my CRM. can you please help me out?
nice video, but I don't have skills code in nodejs/reactjs :(
Hey the login button is not working for me it doesn't redirect me to the catalog page. Any solutions ?
Hi @Dimitry, have the WhatsApp Message Templates been removed from the test accounts? I am trying to follow the webinar but don't have message templates available.
@dvinnikdev
Жыл бұрын
I don't believe so - if you continue encountering issues, you might try to either create a new app, or file a support ticket
@gilbertkitetu
Жыл бұрын
@@dvinnikdev I can't see the WhatsApp Message Templates also.
Hi, I have a problem that I tried vary hard to figure how to solve it How I can manage WhatsApp messages after activating the number and setting up the permanent token? The Meta help center stated that it will be through the inbox in Meta business suite! But in my case, there is no a WhatsApp tap in the inbox there?
@jiwooseo1420
3 ай бұрын
same issue here. did you find out?
how can i send a bulk of message ?
I need help please. I want to create a customer service pipeline. If the chatbot does not work, i need to route the conversation to an human agent. I know this has been done before but i can not find any information regarding this.
@axelgualda8228
Жыл бұрын
Could you work this out? I'm having the same problem.
您好,我创建了一个应用,添加产品的时候,找不到WhatsApp?为什么?
There're problem with Quality, just 360p available
@dvinnikdev
Жыл бұрын
Can you please check again? I am seeing 1080p available
@fabiolucasdev
Жыл бұрын
Now it is avaliable in 4k to me.
How to do this PHP platform ?
Hello, we have built an WA App and everything is working fine working with Cloud APIs. Now, we are having an issue trying to create virtual conversations. Similar to the regular application might look. Is this possible? If so can you show/share how. Thanks.
@徐英
20 күн бұрын
请问怎么在创建一个应用后,添加产品的时候有WhatsApp的选项呢?
WhatsApp is the worst developer experience I've ever had. We want to spend around £3,000 a month with them, but if you put in a support request they simply ignore it. Do you want a proper enterprise grade application, with separate phone numbers for Dev, QA, UAT and Production? Good luck with that. If you try and create multiple numbers under one account, they prevent you from adding more than 2. If you create multiple business accounts to try and work around this, they block you. Absolute joke. If I knew what I know now before starting the project, I would have discouraged the client from taking this route. You're effectively running what should be production-grade services without any support, and the weak link in the chain is Meta.
@SzczepanBentyn
11 ай бұрын
they are terrible and unfair. They claim i violate their rules with my phone number... but I just created the whatsapp business account... WTF?! I've never send any message! And now I need to get a new phone number (which is stupid because I just bought a new contract for 12 months just for whatsapp...).... gosh... what a dumb company... They are rasist!
WABA sucks, everything is made expensive when Meta takeovers which could be free, you all took money from ads already, what else do you want?! I hate all Meta products it sucks btw. Tiktok is much better
@everyone who else is facing the issue with this ? I did follow and configure the whatsapp platform added my number when sending test message UI says its successful but i am not getting it on my verified phone.
@PratikNikam
Жыл бұрын
Yeah, running into similar issue where API gives back 200 response for message template but didn't receive anything on a phone.
@georgeduranh
Жыл бұрын
It seems the error is with the image URL, please update the link in the file movies.js (thumbnail field) to another public image URL and then try again. This should solve the problem :)
Your "whatsapp-api-example-app-js" has removed so GO To The Trash.