Killing it bro

My favorite part of the video is when you were debugging.. that helped me quite a bit, thanks.

Awesome video! Thank you so much for taking the time to make this incredibly detailed training. You hooked me with this video. I am a serious candidate for your academy!

Looks sick brother!

Love it. Good job. Amazing video❤

Excellent work !!!

Amazing tutorial, watched to the end - max value elicited.

Sehr nicer Input Jannis, Grüße aus Deutschland!

Your ROCK brother!🔥🪨🔥

Excellent!

The VAPI King himself 👑

I appreciate this channel, i just found it and havent even reach 20mins...

Thank you so much for this video!!

@jannismoore

3 ай бұрын

You are so welcome!

Awesome bro !

Jannis. Hope you had a nice birthday 🎂 😮😅 Can you do a video about Squads? Or is make COM easier.

What a legend

@magicismagic123

2 ай бұрын

how many clients do you have? still havent answered my qs man!

Hey Jannis, amazing video! Learned so much from this! One issue I am having though is with triggering the end of call sequence. I too have the router condition in make set as message: type == end-of-call-report. I have also made sure that in both of my webhook responses (one for having name and one for not having name), I have the serverUrl set correctly (pointing to the Get Vapi Assistant webhook), have serverMessages array correctly including "end-of-call-report", have endCallFunctionEnabled set to true, and have a valid endCallMessage. However, I am never able to get the sequence to trigger when ending the call. I have tried re-running the Get Vapi Assistant scenario mid-call after the agent has already been retrieved and the scenario terminated the first time thinking this might help. Yet when the scenario is running again and I end the call, still nothing happens. Any troubleshooting ideas here?

@michaelfeldman7357

2 ай бұрын

Nevermind, I guess I had to triple check the serverURL link was pointing to the correct webhook. I was missing a character 🤦‍♂Got everything working! Also got the Google calendar integration working too!

we have all the tech in the world but show me real business with this implementation :)

@jannismoore

2 ай бұрын

We implement dozens every week. I’m not sure what exactly keeps you from believing this isn’t really a thing for actual businesses, but you’re most welcome to share your concerns.

@magicismagic123

2 ай бұрын

@@jannismoore I never said I believe in anything. I just want to see real results in business to test the product. Not sure what the big deal is there :D

Great video man, this was really helpful. Just wanted to make a request if you could do a tutorial video for food ordering and appointment booking for Attorneys and doctor please

@jannismoore

3 ай бұрын

Hey! Do you refer to simple food ordering by leveraging the transcript or by actually implementing a third-party CRM to submit the orders to?

@timooothy1234

3 ай бұрын

@@jannismoore simple food ordering

top top top

Hi Jannis, how can we connect the bot to the restaurant's POS system to handle calls and send orders directly to the kitchen? Thank you for the great content.

@jannismoore

2 ай бұрын

Hey Paulo, this mostly depends on the POS system you use and how they allow external services to communicate with it. In most cases, they have some sort of API or Webhook integration, which you can check within their documentation. Depending on the endpoints they offer (The different features for communication), it requires a different setup. Feel free to share some more details about it or send me a message via integraticus.com

Hello Jannis, First of all I would like to provide my Big thanks to you for making detailed video on this topic. Good Job. I need help in fixing issue where in second scenario the Webhook terminates as soon as Voice agent collects "Name" value. Function is not able to stay active to collect other parameters. I seek you advice in fixing this issue.

@jannismoore

Ай бұрын

Hey Rahul, I suggest to do a trial run within the make.com scenario by running it manually. You will then see a little bubble at the top right of the module that breaks. If you click on it, you will see more details about the errors that are happening.

Just amazing the knowledge high value - is there a limit for incoming calls? - let’s say 100 calls how you will set up limits and cycles?

@jannismoore

3 ай бұрын

There's no direct limitation from Vapi, but there is some on Twilio. In general, I recommend not running more than 50 calls per second as otherwise Twilio rate-limits your calls. With 100 calls, you can simply batch the calls using make.com (This is a setting when you do it using a Google Sheet table)

@EdemirLandau

3 ай бұрын

Thanks

Hi, great video do you think you can integrate whatsapp ? So people can call or they can text. But all transcript go inside whatsapp ?

@jannismoore

3 ай бұрын

WhatsApp has an API so I assume you can feed in the transcript to WhatsApp. You most likely need some custom code for that.

Awesome video thank you, would the cost per minute of calls be cheaper if you use Twilio or would it still cost $2 per minute?

@jannismoore

2 ай бұрын

$2 per minute is way too pricy for any ai calling platform. Vapi charges you an average of $0.13 per minute, and in any case, even the priciest platforms won’t go over $0.65.

@ItsThatGuyEth

2 ай бұрын

@@jannismoore thanks Jannis just signed up for your Acdemey 🤙

@christopherbane7162

Ай бұрын

Hi Jannis. I am trying to configure call forward using multiple numbers with the “forwardingPhoneNumbers” function. Should this function be included in the initial webhook that included the AI assistant configuration? We would like to use VAPI to route calls back to our old phone system with voicemail boxes. Thank you!

Impressive stuff" Having an issue getting the transient assistant to work, prompt is fine and got all the variables setup but the initial vapi server url / webhook => webhook response is confusing me... Can you make a tutorial please on how to get the vapi/make handshake to work? Thanks bud and keep it up

@jannismoore

2 ай бұрын

Good point. There are a couple of entry points for creating the transient-based assistant. Vapi actually released an updated version of their documentation that explains the different possibilities of the server URL very clearly. I suggest checking out this URL: docs.vapi.ai/server-url/setting-server-urls If that still doesn't help, feel free to share some more details here

Thanks Jannis - This was great but wished you had spent just another 5 minutes and integrate the Google Calendar piece. Will be signing up if you can send me the link. Thanks for going over the functions as I could not really find anything on this. For another tutorial, it would be nice to know how to do add a knowledge base without using another tool or add-on. By the way, the resources are not in the Hub.

@jannismoore

3 ай бұрын

I really appreciate the input! I've published the resource slightly after it was released (It's live now). To make up for it, I've also added a little bonus to it that includes a bonus blueprint that includes a Google Calendar integration within the function call scenario. You will find everything via the following URL: hub.integraticus.com/building-an-ai-phone-assistant-in-2-hours-vapi-x-make-tutorial/

@iainhmunro

3 ай бұрын

@@jannismoore many thanks Jannis - really appreciate it. Just got things downloaded and saved - will pay with it today and let you know how it goes.

@sediknaili456

Ай бұрын

when i create the second scenario webhook and copy past it in the webhook response of the 1st scenario i save it but it’s doesn’t work 😢 how can i resolve it ????

@jannismoore

Ай бұрын

​@@sediknaili456 Run the call once manually via the "Run" button inside of make and check whether or not data arrives and what. There are many points of error so the more details you can provide the better.

@sediknaili456

Ай бұрын

@@jannismoore Thank you for your feedback. In fact, I did like you and created the new webhook. I copied its link and put it in the webhook response of the first scenario. I start manual triggering and make the call as well. The first scenario triggers without error, but the second scenario keeps running and does not receive data from the first scenario, I think. I haven’t activated the phone number yet. I make the call on VAPI, but I haven’t bought a number yet.

Hi Jannis, I love your videos! A quick issue: I went step by step and it keeps saying I have to connect the assistant on Make. On timestamp: 46:15 you copied a webhook URL and added it to the json script. Was that needed? I wasn't clear. Did you just add the webhook or something else. Cannot get that to work to go further. Keeps saying I have to connect the assistant ID to the number? But I am following you to do it dynamic--not static. Any help appreciated. Cheers.

@jannismoore

23 күн бұрын

Simply remove the assistant ID field and only define the "assistant" key instead. Otherwise it tries to take a static assistant from the db

@donstevens8168

22 күн бұрын

@@jannismoore Thank you

I enjoyed your video and it was very informative. I like the functionality, but I was surprised as to the low quality AI speech. Is there a reason the bot sounded that robotic?

@jannismoore

3 ай бұрын

I used azure for the example. It’s not the most natural-sounding, but I like it for covering multilingual conversations. It’s always a game between latency and quality so if you value quality more, I suggest to stick to the 11labs voices.

At timestamp 40:18 where you add the webhook URL. I was just looking at this. Setting the URL here means that you can only run one assistant - is there another way using any of the other server URL spots ?

@jannismoore

2 ай бұрын

If you set a URL there, all of your assistants will run through it. You can also connect a URL to the phone number, as well as to the assistant.

@iainhmunro

2 ай бұрын

@@jannismoore Ok - thanks. But then does that mean you have to have every assistant hook up to the same Make Scenario ?

One way I found to slightly improve this build was to create a separate scenario for capturing the first name. The reason being that the user may not necessarily reserve a table when calling and may only have FAQs. So I split the name capturing off from the reserve table scenario, created a new scenario to add the first name to the leads google sheet, added a captureFirstName function to my Vapi agent to capture the first name, and updated my prompt to explicitly call that captureFirstName function. The function name and description weren't enough for Vapi agent wasn't able to infer it needed to call function when the context arose - I had to prompt it with clear instructions when to call the function.

@jannismoore

Ай бұрын

Love it. Adding it to the prompt is great and I guess now it's even easier classifying that after the call (Using the new analytics features)

I think I love you ❤❤❤❤❤

Thank you for your videos and testing this incredible system, I have a question, does it work for the Brazilian Portuguese language? and the second question is would it be possible for me to connect with a Brazilian number (+55)?

@jannismoore

2 ай бұрын

yes, and yes. For the Brazilian number you can use Twilio directly and import your number. for Portuguese you can use Azure as an example.

Hello professor, is it possible to use N8N instead of using MAKE?

@jannismoore

2 ай бұрын

Of course it is :)

Hi Jannis, I have an issue mapping field in google sheet. The problem is when I run the scenario, there is no functionCall showing up, even though JSON file is without errors. What do you suggest? Any help, btw great tutorials.

@jannismoore

9 күн бұрын

Hey! Vapi deprecated function calls and replaced them with tool calls - I'm going to make a video about that soon :)

@djordjemaksimovic8644

5 күн бұрын

@@jannismoore Thanks Jannis. I tried my best to figure out how to create a hotel AI receptionist using tools, we wrapped functions inside "tools" tag in JSON, but for some reason we cant make it show up in Make. Cant wait for that new video, as we are obviously missing something.

So I have an inbound call setup that works like this. It has data it requests from another server and then feeds it into the webhook response. I get an error sometimes from Vapi that says "timeout exceeded 7500 miliseconds" which I'm assuming happens because there's too much data to be processed and it doesn't get done in less than 7.5 seconds. Is this something you've experienced and do you have any tips on dealing with this?

@jannismoore

Ай бұрын

I don't have that usually, but it always makes sense to lower the execution time. 7.5 seconds is really long, so you might want to implement some caching mechanisms

Hi thanks a bunch for the lessons. I am running into an issue with my last webhook and getting this message can you help me debug it: Webhooks Initialization Warning Response can't be processed when scenario is not executed immediately on data arrival. Origin Make

@jannismoore

18 күн бұрын

You basically have a trigger that is scheduled via some kind of interval. I suggest resetting the trigger webhook. That should do the trick

Please do a tutorial with Google Calendar availability. 🔥🔥🔥🔥

@jannismoore

3 ай бұрын

Added to my list! You only want the availability covered or as well the scheduling and cancellations?

@HelloWorld-ii2uh

2 ай бұрын

@@jannismoore A full walkthrough on how to setup google free/busy calendar api, check for availabity, book the time, and even reschedule (if they were to call back and say they want to reschedule, or if we call them and they say they cant make it but want to reschedule). Ideally for an outbound and inbound call scenario

@HelloWorld-ii2uh

2 ай бұрын

@@jannismoore A full walkthrough on how to setup google free/busy calendar api, check for availabity, book the time, and even reschedule (if they were to call back and say they want to reschedule, or if we call them and they say they cant make it but want to reschedule). Ideally for an outbound and inbound call scenario

@TerrellLloyd27

2 ай бұрын

@@HelloWorld-ii2uh Yes please

@jannismoore

2 ай бұрын

@@HelloWorld-ii2uh I got you! Will be released next week

Hi Jannis, I'm trying to follow your tutorial (which is great btw). But I can't get any further than 24 minutes in as Vapi seems to be depreciating Functions in favour of tools. And even with that, it doesn't seem to follow the flow of your tutorial. In fact when I get to the third page for create a tool, "What is this tool for?" - no matter what I do, the CREATE option stays grayed out.

@jannismoore

18 күн бұрын

Hey hey, yeah Vapi startd to deprecate functions. I'll make a separate video on that soon

But how do you integrate it with other calendar softwares that are not google calendar?

@jannismoore

2 ай бұрын

If they have a predefined integration on make.com or Zapier, you can use those. Otherwise you still have an option to build your own if they have an API available. Calendly, for example, is one of the few services that does not have an API endpoint to schedule meetings, so in that case you need to become creative with browser automations.

Call comes to Vapi then to Make from Make goes everywhere else 🎉🎉 can you also add your URL for data gathering on top of maker?

@jannismoore

2 ай бұрын

Of course you can. :)

how to add choices? Like would you have a standard table or sitting at the bar? Could you show that?

@jannismoore

Ай бұрын

You can add that information to the system prompt

@pushingpandas6479

Ай бұрын

@@jannismoore thank you I try that

great work dude. so, I'm just half way through... This doesn't use the function in vapi, correct? Because they are unfortunately being deprecated.

@jannismoore

6 күн бұрын

This setup used custom functions on a per-assistant basis, but yes, they're deprecated. I'll make a new video about the new updates soon

Hi! Is there an updated video for VAPI and GHL connection? I have been checking all of your videos but I can't seem to find one :(

@jannismoore

16 күн бұрын

I have one about GHL regarding authentication itself. That one is still working and the latest way to go

@RollieOpeniano

16 күн бұрын

@@jannismoore Would it be the "How to use the GoHighLevel API v2 | Complete Tutorial"?

Can you do a video on handling errors? In my experience, the AI agents in VAPI will tell me that an outbound call was successful, when in fact it was not. This creates the terrible scenario where the caller thinks an action was successful when it was not. Imagine showing up to your birthday celebration only to find out there was no reservation made!

@jannismoore

2 ай бұрын

I have a video on how to debug Vapi errors: kzread.info/dash/bejne/p2Fs2sabnLm_j5c.html Unfortunately this won't be much of the help for the issue you describe as that's mostly related to the right prompting. If the assistant does something but it hasn't booked the call, the instructions weren't clear enough.

Hey Jannis, I am getting this error on the "If it doesn't exist" google sheet: RuntimeError 403: PERMISSION_DENIED - The caller does not have permission Origin Google Sheets For context, if I ignore the error I am still not able to fetch the assistant. How should I troubleshoot this?

@tommychryst

2 ай бұрын

Now the error is: "assistant-request-returned-invalid-assistant"

@jannismoore

2 ай бұрын

You should see more details of what’s wrong within the response data of make

@tommychryst

2 ай бұрын

@@jannismoore I figured out the google sheets error, but now it just says invalid assistant (no error on make)

@jannismoore

2 ай бұрын

@@tommychryst that means there is something wrong with the assistant JSON. I did a debugging bud that also explains that in depth so I suggest checking it out. To give you a tldr: you can run the scenario ones within make and then check the HTTP module response - this one includes details about why the call failed. You can access this with the bubble that appear on the top right of the integration after it ran

Hey Jannis! Vapi has changed the UI recently and the entire functions section has been replaced with Tools, Can you tell us a quick little fix for that?

@jannismoore

Күн бұрын

Will launch new Vapi content soon :)

Could you have multiple phone numbers under 1 vapi account?

@jannismoore

Ай бұрын

Yep definitely. You can have unlimited numbers basically. It's all up to you

In the First Google Calendar Error Validation failed for 2 parameter(s). - Missing value of required parameter 'timeMin'. - Missing value of required parameter 'timeMax'. What Min and Max values are being requested ? Just another question, do you want techical issues here or on the Discord Server ?

@jannismoore

3 ай бұрын

Min and Max both come from the function call variable that was set during the tutorial (The specific time). If it says it's empty, I suggest to check whether or not the webhook URL was actually included into the right function serverURL field, and if the request was actually a function call in the first place. When you press "Run" and then cause the function to fire, you can see all of the details the function sent along with and if it was a function call in the first place.

@iainhmunro

3 ай бұрын

many thanks Janis. I will relook at it. It is a little confusing which we hook goes where.

I watched the video. I'm interested in the tool you will like to provide...

@jannismoore

2 ай бұрын

Which one exactly? The ones mentioned are all available via my resource hub (Link in the description)

does is handle interruption like humans?

@jannismoore

2 ай бұрын

You can set a number of words the caller (human) has to say to interrupt the assistant. Let’s say you set it to 2, then the caller must say two words until the assistant stops talking

The reason your functions did not transfer over is that you forgot to press save for each function. Once you save a function you can then create another property.

@jannismoore

3 ай бұрын

Yeah I noticed that too. They’ve changed the functions layout twice in the last two weeks, which was kind of unexpected. Let’s hope it stays like the one we have now.

Why paste the whole code in the webhook response?

@jannismoore

3 ай бұрын

Because it's the easiest way to return a transient-based assistant that you can give dynamic values. IF you can live with no dynamic adjustments within your prompt, you can simply use the visual interface that Vapi provides.

@ILDFI

2 ай бұрын

@@jannismoore thanks. make the google calendar video!!

@jannismoore

2 ай бұрын

@@ILDFI Already added this to my list. I assume it'll be out next week.

45:44 You lost me here bro, what do I do with the blueprint where do I paste it

@jannismoore

2 ай бұрын

Once you’re inside of the scenario, you can click on the three dots at the bottom of the screen and then click on import blueprint. There you can add the blueprint you downloaded from within the resource hub

I see the server url is set at the Account level of Vapi - does that mean you need to create a different account for each transient assistant created? kzread.info/dash/bejne/hIGDqtKQcbPHnps.html

@jannismoore

Ай бұрын

No, you can have multiple assistants per account. You can simply set up a filter within the Make.com Webhook trigger module where you check against the ID of the phone number that you want to allow through

@mikefetherling

Ай бұрын

@@jannismoore Oh wow! Thanks! The amount of information and quality of your videos is freaking outstanding btw.

It's not a same interface like the last 2 month

@jannismoore

5 күн бұрын

Nope, but updates will come soon :)

screen making me dizzy

@jannismoore

16 күн бұрын

That’s fixed in future videos :)

It's a terrible pain to follow your tutorial with that constant zooming and scrolling. Those of us who are new are more lost like this. thank you anyway.

@jannismoore

Ай бұрын

Appreciate the feedback. Those zooms have been already optimized for newer videos. If something is unclear, you're most welcome to ask.

Great video 🦾 how much you sell this service ?

@jannismoore

3 ай бұрын

There is no one-size-fits-all solution and therefore no fixed pricing, but if you got a rough idea, feel free to drop me a message via our contact form with some key aspects of what you're looking for, and we will come back to you with more details: integraticus.com/contact