I really enjoyed watching and I'm so grateful for all your hard work and wonderful products x

@cosyaromas

8 ай бұрын

Thanks so much for watching and for your kind words Mandy :)

I really enjoyed watching Jess behind the scenes packing on Friday. Really enjoy the videos u make too Paul. I can completely understand your views on Black Friday, I sort of feel it’s designed to really force people to spend money. Regardsless of whether they can afford to or not. Where as the way you do things is a more family / friend type vibe. When u do your live events etc it’s like one big community and friends all coming together for a chat. Where as most retailers don’t take the time to get to know their customers. It’s a really daft little thing but for example on Friday Tamer picked my order. It was really lovely that not only did she say “Sabrina if u are still watching I’m now picking your order. “She had also rembered that on a facebook post, which I think she’d asked what people were hoping to grab on Black Friday that I’d said I was going to stock up on the 20g melts. Those little touches makes us feel really valued not just as a customer, but as a person, because on screen all u see is a name. But the fact that u take the time to rember something about the person behind the name . Ooops I’ve written an essay. 😂

@cosyaromas

8 ай бұрын

Thanks so much for watching Sabrina and for your kind words. We really appreciate your orders and support :)

❤

Hi guys ❤️😊

@cosyaromas

8 ай бұрын

Hi Jill, I hope you're doing well :)