The fact that it's post update shows that it is part of the software update, so clear programed obsolescence

@butimjeremy

8 күн бұрын

That's a another point ! If a manufacturer is promising 3 years of software update, I think the warranty for certain parts should also be that long.

Very informative video Jerry. Good you got it sorted 👌

@butimjeremy

9 күн бұрын

Thank you so much 👍

I got it fixed from samsung at 502 rs. Now the scary part is that i get notifications of software updates. I am scared to update the phone now

@butimjeremy

2 күн бұрын

Even I would be sacred to update my phone after this.

@Howw.to.do.things

Күн бұрын

How did u do it in so less? I also got a call yesterday from customer support, they took some details and said they'll come back with the best possible solution, so just want to know how did u manage to do it in so less??? Complete details will be much appreciated

Which variant u have Exonys or Sd888 ? SD888 variant also have this problem? After update

@butimjeremy

10 сағат бұрын

@@kanavgupta1888 I have the Exynos varient.

Bhai only speaks facts! Hats off to keeping it real bro 🙂 Thanks for the information :)

@butimjeremy

5 күн бұрын

Thank you so much for the positive comments! 💯

Sir, I too facing green line issue in my S21FE after June update... Customer support said its not samsung fault and I need to pay full amount for display replacement.. I didn't accept they said to fill the charge sheet in nearby service center... Will they replace it with free of cost???

@butimjeremy

5 күн бұрын

File the charge sheet with the service centre and take it up with customer support. This is a wide spread genuine issue. If enough people get behind it, they will have to replace it for free. It is a manufacturing defect.

I tried as much as I could with customer support after the same issue after April update. They didn’t give in at all and I’m really furious about Samsung for being so irresponsible. Never going to buy the brand again ever unless they fix it.

@butimjeremy

Күн бұрын

How old is your phone? And did they give you the water damage reason?

I wouldn't pay a penny. My galaxy watch 4 bricked after an update and they fixed it free of charge I hope my S21FE doesn't get this issue.

@butimjeremy

8 күн бұрын

Hey thanks for the comment! Was your watch in warranty?

@Farhankhan_the1

Күн бұрын

Yes tell me if your watch was in warranty?

Most of the servis center not avaleable the basic part to reapere phone and solved the Costomer problem like charging sub board. Some samsung phone issue after 2year's ,18 months

@butimjeremy

8 күн бұрын

Part availability seems to be location related problem. Here in mumbai the part was available after 2 days or ordering it.

I have the same issue. The problem is the dynamic amoled 2x tech. No more samsung, I'll give iphone a shot as my daily driver.

@butimjeremy

Күн бұрын

The problem exists on the iPhone as well! Samsung makes the screen for apple 🍎

Which variant is facing this problem the sd888 or exynos?

@butimjeremy

3 күн бұрын

@@AnkitYadav-vd4mu I have seen comments for both varients. However the SD varient is newer in the Indian market.

0:15 Mera bhi may 2024 ka security patch update ke baad, 20th june ko same white line agaya hain. 😢

@butimjeremy

2 күн бұрын

Ask the service centre for help if it is warranty! If not you'll have to raise a complaint.

@Timir.G004

2 күн бұрын

No, it's not in warranty, i have raised complaint, 1 week se emails, calls, messages karne ke baad call aya, mujhe sirf tax amount dena padega, about 2000rs. I accepted, abhi dekhte hain, kab karke dete hain.

@butimjeremy

2 күн бұрын

@@Timir.G004 Follow up and ask them to give you a appointment. The process takes 20min to do! And the back cover takes 30min to fix again.

@Timir.G004

2 күн бұрын

@@butimjeremy okay thanks 🙂

I also done the some...but with little hiccup..that is I complain directly in CONSUMER FORUM...And after that samsung support called me told me to pay 2700rs apprx..I'm happy with...They said to visit centre on monday....we'll see how's that go..

@butimjeremy

8 күн бұрын

Hey! Thanks for the comment! Do drop a comment here after you get your screen fixed! I really want to know how this is being handled by Samsung.

@saptarshisutradhar9379

2 күн бұрын

You shouldn't have agreed,2700 hundred is a lot because you are not responsible for this already at all,my friend got told exactly the same amount but he refused to pay that also, ultimately they backed off and my friend paid Only 700rs or so and they replaced the display

@butimjeremy

2 күн бұрын

@@saptarshisutradhar9379 oh okay good to know that these options are available!

@saptarshisutradhar9379

2 күн бұрын

@@butimjeremy My friend literally low key threatened them return his s24 ultra and going to cancel his s24 for his father.. 😅

@butimjeremy

2 күн бұрын

@@saptarshisutradhar9379 ah that worked well!

Brother, not only you are facing in S21 FE, even I am facing the same issue in Realme X7 Pro and in Realme Community its full of complaints and mostly are of X7 Pro. I got twice free screen replacements and now for third time i am facing and service centre people are denying for free replacement because of Water/Liquid Damage. My question to them was why twice green lines came without liquid damage and now with with liquid damage, The green line is not linked with water/physical damage, its something internal manufacturing defect, planned obsolescence by smartphone brands or some chances are even also due to software updates.

@nrittyanganadanceacademy

2 күн бұрын

Now using Realme X7 Pro with one green line and its too annoying and shameful to use infront of others since they will think its a very old or cheap phone 😭

@butimjeremy

2 күн бұрын

The connector seems to be a problem. It's happening to iphones and one plus also.

@nrittyanganadanceacademy

2 күн бұрын

@@butimjeremy So now even I was thinking of buying phones worth between 30K to 50K this upcoming festive season because already facing green lines issue, and due to this I can't even sleep properly, because now even having potential of buying a good expensive phone cannot buy because of green lines since who knows when it will come and destroy all our hard-earned money. If you have any idea regarding which phones might not get etc please reply to me. And my father recently two weeks ago purchased Samsung Galaxy S23FE Exynos version is that also vulnerable? My dad is also crying now that he will also face this issue soon. These green lines have destroyed our lives.

@nrittyanganadanceacademy

2 күн бұрын

@@butimjeremy Connector seems to be issue then why brands are not putting good quality product and why service centre peoples put that thing properly?? My question is this to them. And if its connector problem then they should not put t&c of physical and liquid damage.

@butimjeremy

2 күн бұрын

@@nrittyanganadanceacademy I agree 👍

Bro I am owning sd888 one and from last 4months on reddit twitter and many s21fe development communities I get to know only exynos varients which are 1.5 years and above are facing such lines only after a security patch updates but not seen the same in sd till now

@butimjeremy

5 күн бұрын

The SD888 phones are new production units so their screens might have the fix built in. MIGHT!

@anshsaraf9232

5 күн бұрын

@@butimjeremy Nah bro they will become 1year old after October 2024 then we will se lines in SD also or atleast by Feb 2025 because it's a display connector issue same as of s21 and s20

@butimjeremy

5 күн бұрын

@@anshsaraf9232 oh okay! I thought they would solve the issue on the new production units.

@anshsaraf9232

5 күн бұрын

@@butimjeremy but I don't know why samsung didn't want to recognize such issue in s21fe or s20fe because earlier they only announced free screen replacement fir s21 and s20 line up for a week but why not for FE?

@butimjeremy

5 күн бұрын

@@anshsaraf9232 Because there's no enough talk about this problem on the S21FE. When there's alot of news about this problem, the company will address the issue. Right now the issues are solved privately, and not with a public announcement.

luckily my friends phone didn't get any such green line issue but he has already an another issue of Samsungs Shit (5g) network reception coz of Exynos chip

@butimjeremy

4 сағат бұрын

I don't use 5G, so I can't comment on that. But the 4G works very well.

@blazie2741

4 сағат бұрын

@@butimjeremy maybe in future if u start using 5g you will get to know

I am also using samsung s21fe due to green line i never update to latest one ui 6.1.i am currently running on one ui 6.0 should i update to latest version?

@butimjeremy

6 сағат бұрын

It's blind situation! Some people got it after the April update and I personally got it after the May update! And there is a June update also rolling out! Sooo I can't say.

@ganeshpatil3841

2 сағат бұрын

Ok😅​@@butimjeremy

Bro bro in Irla I also had gone ... the named.Salman he denied for replacement.which engineer had helpd you so I can meet him ......because it's too costly

@bhupendrapawar6308

Күн бұрын

Can u tell me his name ..it can help me

@butimjeremy

Күн бұрын

I don't remember the guy's name! But it's not one person...the complaint is generated by the service centre and then the resolution is given directly to the service centre manager.

Heyy i hv same issue but samsung will change my disply i hv 2022 modal but still samsung service good

@butimjeremy

2 күн бұрын

@@JatinSoni-x5t oh okay 👍

The phone itself costs 28000 and screen is 15000 wtf

@butimjeremy

2 күн бұрын

@@NoOne-bg4nd It was more when it launched! 54K

My m31s earlier motherboard gone after update on 13th month. So be careful everyone.

@butimjeremy

Күн бұрын

Oh okay! Does it have a amoled screen?

@ankitkusumakar7237

Күн бұрын

@@butimjeremy yes

@butimjeremy

19 сағат бұрын

@@ankitkusumakar7237 oh god! Such a wide spread issue

At this time should i buy s23 or it will have the green line issue in long term usage

@butimjeremy

8 күн бұрын

Thanks for the comment 🙂 I would suggest you check the Samsung community page for any such problems with the S23. Even KZread will have videos about this. And if there is an issue check the update that's causing this line. Sometimes it's just the early production units that have the problem.

@subhranilkashyap28

8 күн бұрын

@@butimjeremy I have searched many times also asked many youtubers but no such problem right now hope the problem does not come in long term

@butimjeremy

8 күн бұрын

@@subhranilkashyap28 how old is the phone in the market? Because this started happening to the S21FE after 1 year of usage. It's not a immediate problem.

@subhranilkashyap28

8 күн бұрын

@@butimjeremy the phone was launched in 2023 Feb or January almost 16 to 17months old but no green line issue till now should I buy it or not

@butimjeremy

8 күн бұрын

@@subhranilkashyap28 I found this article. It's from 2023 but I'm not sure how relevant it is now. eu.community.samsung.com/t5/galaxy-s23-series/screen-line-issue-horizontal-line-s23-plus-s23-series/td-p/7809131

Samsung should start including other device costs in the brochure in this case. "Post sale, out-of-warranty charges: - Rs 236 to raise a complaint. - 10% to be paid by the customer for our software goof up." 😂 Also, the video is very informative. ❤

@butimjeremy

8 күн бұрын

Yeah! The process I went through is not available for the general public, so many people just give up and pay the full price.

@dMalContent

8 күн бұрын

@@butimjeremy 🥲

Me I'm update android 14 android 6.1 ui i don't experience that issue

@kingfisher258

3 күн бұрын

It will come soon. I got 1month later

@butimjeremy

3 күн бұрын

@@painmaker35 Wait and see! Also it depends on which update or which security patch. Update on the comment section after a month.

My s21 fe is also having same issue after update, switching to other brand rather than spending for such poor customer service

@butimjeremy

2 күн бұрын

I understand your situation 🙏

Which variant do you have sd888 or exynos?

@butimjeremy

3 күн бұрын

@@AnkitYadav-vd4mu I have the Exynos

Aaj mere S21fe me bhi green line issue aaya. April ka update tha.

@butimjeremy

2 күн бұрын

@@YashPatel-dr2gd Did you visit the service centre?

@YashPatel-dr2gd

2 күн бұрын

Not yet. But kya ab free me replace hoga ya nahi ?​@@butimjeremy

@butimjeremy

2 күн бұрын

@@YashPatel-dr2gd if it's under warranty then it can be done under that! Unless they give you the water damage reason.

Should I buy it now?

@butimjeremy

6 күн бұрын

Check the Samsung page for any recent complaints for people who have got the phone in the last 3 months.

Ok time to stop updating my phone and maybe you're just unlucky since I'm on the latest patch and I don't have this issue.

@butimjeremy

2 күн бұрын

Don't know yet!

Sir aapka snapdragon 888 Vala hai ki exynos 2100 ??

@butimjeremy

8 күн бұрын

Hey! My phone is the Exynos 2100 chip

My device got same issue

@butimjeremy

6 сағат бұрын

How old is your phone and after which update?

i am phone repair tecnician and i can say the line comes only by drop impact or water damage i have repaired 1000s of phones from samsung and other brands with line issues and they all ware either drop impact or water damage and never seen 1 caused by software sometimes line does not apper immedetly after drop but after few days or weeks just use your phone carefully brother

@butimjeremy

8 күн бұрын

My phone was didn't have any physical or water damage. I know its water resistant but I never wanted to try it out. Mostly the issue is caused because of a faulty connector during the manufacturing process. And I read many comments to keep the phone cool during the update process, so I removed the phone from the cover and made the update happene. But still this problem happened after 6 days of the update.

@user-br9xm5cc6o

2 күн бұрын

Wonder how come too many people including me got same issue at same time, , mine never dropped though and it's clearly related to software

@senpaigaming1770

2 күн бұрын

Shut up chapri mechanic, I have a sumsung s21 fe and I have the problem. The line started appearing after May update and you can see that many have similar issues.

@CijonsGaming

2 күн бұрын

Same problem after one ui 6.1 update

Bhai abhi buy kru ya nhi S21 fe

@butimjeremy

31 минут бұрын

@@progyanchutia8980 I think you can find better alternatives! Especially because of this issue.

Huge quality issue.

@butimjeremy

9 күн бұрын

Yes 👍

Yes I am also pesing this..

@butimjeremy

6 сағат бұрын

@@mogalapubalu1547 which varient? And after which update?

@mogalapubalu1547

4 сағат бұрын

Restn Update.. bro

@mogalapubalu1547

4 сағат бұрын

June month security update...

@butimjeremy

3 сағат бұрын

@@mogalapubalu1547 oh okay! This happened to me after the May update! Go to the service centre

I got this issue today.

@butimjeremy

9 күн бұрын

Is your phone on warranty? And Exynos or Snapdragon?

@ananthakrishnan2329

9 күн бұрын

Exynos bought in Jan 2023

@CijonsGaming

2 күн бұрын

I am from Bangladesh. Having the same issue. But my phone is unofficial. Is there any way to claim free service?

Bhai mera bhi s21 fe phone hay update karte he 1st line aaya 12 june ko 24 june ko second line aaya 24 ko 3rd line and 30 ko 2 line aagaya total 5 line hain meray phone main abbi aur yeah mc company wale nai karke dayre hay🥹

@butimjeremy

5 күн бұрын

Follow the steps I mentioned in the video, that's the best chance. I'm surprised you got so many lines! I had just one line.

@Neeraj0808

5 күн бұрын

@@butimjeremy lines are increasing day by day bro I have visited samsung service center but waha se kuch help nai mila fir service center par bhi call Kiya tha wohi time pe toho unhone kuch toho report nikalne bola tha uss report ka exact name nai pata mujey bhai Toho wo report generate kiya aur wo report service center walo ko gaya fir service center ko call Kiya mayne uss report main meray mobile ki condition and all mentioned thi like yeah girne ke wajha se toho nai huwa hayna toho wo report main bhi dikra hay ki update ke glitch ke wajha se huwa hay toho bhi wo log nai karke dayre issue resolve bolre ki unki policy nai hay mujey display he change karwana Hoga wohe ek solution hay aur company wale kuch help nai karenge pura 12.5k pay karna hoga

@butimjeremy

5 күн бұрын

@@Neeraj0808 I can understand! That's the complaint sheet.

@Neeraj0808

4 күн бұрын

@@butimjeremy haa bhai Customer satisfaction naam ki cheez he nai hay inn sumsung walo main no doubt phone acha hay lakin service ghatiya hay atleast one plus wale free Main karke toho dayre hay😢

@butimjeremy

4 күн бұрын

@@Neeraj0808 Yeah! I can only suggest that you follow up with the complaint.

Mere mobile mebhi line aya hai

@butimjeremy

3 күн бұрын

After which update?

My frnd got the new screen for free

@ShubhamYadav-ef4pn

8 күн бұрын

How?

@butimjeremy

8 күн бұрын

Hey! Do tell us the process and if the phone was in warranty.

@ShubhamYadav-ef4pn

8 күн бұрын

@@butimjeremy have you complaint on samsung members?

@butimjeremy

8 күн бұрын

@@ShubhamYadav-ef4pn you mean Samsung community? No. I just spoke to the service centre directly.

@ShubhamYadav-ef4pn

8 күн бұрын

@@butimjeremy they complaint for you, i mean they complaint from your side ?

Boycott Samsung

@butimjeremy

Күн бұрын

I don't think that's the best approach

Everyone raise campaign to boycott samsung

@butimjeremy

Күн бұрын

I don't think that's the best approach