I successfully adjusted the tree on my older Bates dressage saddle however I'm having an issue with the billets. By going to a wider tree, I just moved to the red, the front bill it becomes too short relative the back billet. There is a velcro adjustment on the back leg of the back Billet, however it's already adjusted as far as it is possible to go. I cannot find any way to adjust the front Billet. Am I missing something? Or doing something wrong? Also when I tighten up that back leg of the back Billet, the front leg of the back bill it just sags which I'm sure is not good for creating equal pressure along the horses back. Please help!! Because there's no point in the tree fitting his back when the billets are all out of whack so bad I can't adjust my girth correctly.

@BatesSaddlesOfficial

2 жыл бұрын

Hi Lydia, I would love to put you in direct contact with our representative in your area who will be best placed to help. You can reach them on customerservice@batessaddles.com. Please let me know if you have any trouble with the email address.

@marycarter8433

4 ай бұрын

Same thing happened to me.

Did you order direct from bates

@BatesSaddlesOfficial

Жыл бұрын

Hello Terri, Please let me know if we can assist in any way. Kind regards, Claire

Are regular non-sponsored customers able to order custom colors or shorter flaps?

@BatesSaddlesOfficial

2 жыл бұрын

Hi wntrwhte, Amanda's saddle has been custom made for her and is not available for retail purchase. However, we do offer some select Bates Saddle models with shorter flap options or with coloured highlights. You can view our full range on our website here: www.batessaddles.com

@wntrwhte

2 жыл бұрын

@@BatesSaddlesOfficial I'm sorry, I don't see any dressage saddles with flap length options?

@BatesSaddlesOfficial

2 жыл бұрын

Hi wntrwhte, The Bates Innova Mono+ and Bates Artiste can both be Special Ordered with a Short Flap option in a Size 0 (16.5-17") only. If you would like to learn more about how to Special Order a saddle, please email us directly on customerservice@batessaddles.com

@marycarter8433

4 ай бұрын

Why show this video then if the shorter flap is available only in one size, as a special order? (it's called bait-and-switch in the real world) Come on!! @@BatesSaddlesOfficial