Alipay for Foreigners (2023 Guide) || How To Use Alipay? // What is TourCard? // Ft. Max //

How to use Alipay? How to Connect Your Bank Card to Alipay? What is TourCard?
In this video, we're going to answer all questions about Alipay, China's leading digital payment platform, and bring you up to speed with its latest updates and an exciting new feature - the TourCard.
🌐 Understanding Alipay:
Alipay, developed by Ant Group, is a revolutionary mobile payment platform that has transformed the way people in China conduct transactions. From seamless mobile payments and money transfers to wealth management services, Alipay offers a comprehensive range of financial tools that have reshaped the country's digital economy landscape.
🌍 Introducing the TourCard:
In this video, we're excited to introduce the TourCard. The TourCard offers a hassle-free and secure way to manage expenses while abroad, from accommodation and dining to transportation and sightseeing.
💡 Why Alipay Matters:
Discover the reasons behind Alipay's rapid rise to prominence and its impact on the world of finance. From its user-friendly interface to its role in driving the cashless economy, Alipay's influence extends far beyond just payments.
Join us as we unravel the captivating world of Alipay, providing you with insights, updates, and a sneak peek into the future of digital finance. Make sure to like, comment, and subscribe to our channel!
🔗 Helpful Links:
Alipay Official Website: global.alipay.com
Sign up to Wise: wise.com/invite/inh/maxh417
Chapters:
00:00 - 00:31 - Introduction to Alipay
00:31 - 01:13 - What is Alipay?
01:13 - 02:18 - What is TourCard?
02:18 - 06:05 - Drawbacks of TourCard
06:05 - 07:23 - How to Connect Your Bank Card with Alipay?
07:23 - 08:59 - Alternate Options for Alipay in China
08:59 - 09:50 - Tell Us About Your Experience with Alipay
--
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Пікірлер: 208

  • @richardrandolph9794
    @richardrandolph97944 ай бұрын

    I just returned from a trip to Beijing. I set up both Alipay and Weixin Pay with US Credit Cards. I tested both in the US (at CVS and 99-Ranch Market... neither worked because I have the international version which only works in China, I believe). However, both Alipay and Weixin Pay worked perfectly in Beijing! Never had any issues during my trip.

  • @LTLChinese

    @LTLChinese

    4 ай бұрын

    Thanks for sharing this, I am sure this is important for travelers who are visiting soon!

  • @RezetRoy

    @RezetRoy

    4 ай бұрын

    Did it work or not. Controversial comment

  • @DancingShiva788
    @DancingShiva7887 ай бұрын

    Great video. Payments have been a huge question looming over travel to China. Thank you for making this simple for a virgin.

  • @maenthonb7438

    @maenthonb7438

    7 ай бұрын

    Can you tell me, when I search tour card, I can't see it.

  • @LTLChinese

    @LTLChinese

    7 ай бұрын

    Thanks for your kind words :)

  • @DancingShiva788

    @DancingShiva788

    7 ай бұрын

    @@maenthonb7438 Sorry, I can't be of much help since I do not have the application installed at present.

  • @rushijoshi9
    @rushijoshi911 ай бұрын

    Finally, I feel confident that I will be fine with transactions when I go to China later this year with Alipay!

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Absolutely 💯

  • @soton1989

    @soton1989

    9 ай бұрын

    let me know how it was. I am going in Feb 23 so I am trying to prepare everything :)

  • @Tampines8383

    @Tampines8383

    8 ай бұрын

    This tourcard can’t scan merchant for payment !

  • @RezetRoy

    @RezetRoy

    4 ай бұрын

    ​@@soton1989so how is your experience?

  • @samsmith9315
    @samsmith93157 күн бұрын

    I went to China about 12 years ago and I can't believe how much more admin I have to do for this trip 😂 I think I've downloaded more apps this week than I have this year!

  • @LTLChinese

    @LTLChinese

    7 күн бұрын

    12 years is a minute haha! Things have definitely changed!

  • @emmadyrbyforster5456
    @emmadyrbyforster54565 ай бұрын

    Thank you very much for this video! Because of this video I were able to use the Alipay app, I would say 9/10 times when I were in China last week. I got the Wise card just to use with Alipay, and that was the best thing i did. The only real problems i faced were when I had to make a Visa security check, this never worked out for me. If that happened i just switched to pay with one of my other bank cards. After a payment with another card, I could switch back to pay with the wise card.

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    Love to hear this, 90% is a strong rate! Well done on finding a workaround.

  • @abbyabroad

    @abbyabroad

    5 ай бұрын

    It helps to turn on your VPN *just* for the step wherein you are doing the security check-or, if you were able to add WeChat Pay, it tends to be easier for me to add foreign bank cards there, for some reason.

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    Solid tip there@@abbyabroad

  • @GrijoMatheus
    @GrijoMatheus10 ай бұрын

    Thank you for your video! About the Wise card... We can use it like in any other place in the world? (insert on card machine). Does applepay works on China?

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Yes! Wise card and Apple Pay works very smooth in China just as anywhere else.

  • @swatilekha_roy
    @swatilekha_roy4 ай бұрын

    Hi, thank you so much for this very helpful video!! I am not being able to link my debit card to the "add card" section of the app though. I have an international debit Mastercard :((

  • @LTLChinese

    @LTLChinese

    4 ай бұрын

    Do you have another card you can try, maybe a VISA? Mastercard should work though.

  • @siemprestruggle9272
    @siemprestruggle92728 ай бұрын

    Just a couple of clarifications if you don't mind so I understood properly, when you were adding a bankcard directly to Alipay then you did mean your UK bankcard? (I guess this can be a debit card). If one does this isn't there likely to be charge everytime one uses Alipay directly from one's UK account due to transfer fees? When you mentioned signing up for a Wise card then would it be possible (and potentially cheaper) to link the Wise balance/card (CNY) to Alipay? This should then, in theory, eliminate the need for a a 10K CNY limit on the tourcard and allow transactions without transfer fees? I really appreciate the work you have done on these videos.

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    Thank you for your detailed comment. 1. Yes, it was a UK debit card. 2. If Wise supports CNY then it should be possible.

  • @negador11
    @negador1110 ай бұрын

    Thank you very much for this valuable information! I just finished installing the Tour Card and linked it on both Alipay and Wechat app without problems. My question is: can I pay using the Alipay QR code without problems? It will work my Tour Card in this situation? Also, comment that on Wechat I cannot make transfers to my wallet (I suppose due to the limitation of not being able to make transfers with the Tour Card). So, can I pay on Wechat with the Tour Card configured? Do I have other alternatives?

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Hi there, great to hear you set things up no problem. You are good to go. Alipay and Wechat are separate entities so TourCard has nothing to do with WeChat. For WeChat, just link a foreign bank card, set it as your default card, and you're good to go :)

  • @siemprestruggle9272

    @siemprestruggle9272

    9 ай бұрын

    ​@@LTLChinesequestion here is if you link your foreign bankcard, lets say visa debit, then what are the transaction fees on each wechatpay transaction? If you are not putting the money into a 'we chat tourcard' but rather purchasing directly from your foreign bank card everytime then surely the fees will add up?

  • @jca23
    @jca238 ай бұрын

    Hello, I found your video extremely helpful, thank you. I have a question: when I try to verify my identity for the tour card, I receive a message stating that registration is limited to once every 90 days. However, this is my first time registering. Could you explain why this might be happening? Thank you

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    Glad you liked the video, that is a problem we have not heard yet, so have you been able to register?

  • @Karaokeforever.
    @Karaokeforever.3 ай бұрын

    now i feel better with the pay problem i will have there

  • @LTLChinese

    @LTLChinese

    3 ай бұрын

    Happy to hear it

  • @WyleCote
    @WyleCote8 ай бұрын

    I added my Wise card to Alipay and it worked perfectly. I don't know why anyone would use Tourcard and pay the fees?? I also added an American Express card but didn't try it. I was also able to use Visa on WeChat Pay. I also have a Chinese bank account, but I'm a foreign national. In 2019 and prior, adding foreign bank cards was not possible, I'm fairly certain.

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    Thank you for your input, its great that wise card works for you.

  • @kellykoh0506

    @kellykoh0506

    8 ай бұрын

    Can I use wise to top up Alipay for using to buy on 1688?

  • @ling9000

    @ling9000

    7 ай бұрын

    do you added Wise card to Alipay while you in your home country? and the same steps as you add credit card to Alipay?

  • @WyleCote

    @WyleCote

    7 ай бұрын

    @ling9000 yes I added the card to Alipay in my home country. Alipay did a test transaction for $0 to make sure it worked. This was the first time I added a credit card to Alipay but yes it is the same process if it is a credit or debit card.

  • @HathairatWongsutthawat-qv2ht
    @HathairatWongsutthawat-qv2ht6 ай бұрын

    Hi. Thank you for sharing this. It is very helpful. Please I have questions regarding Wise. Is it safe to deposit money to Wise account and leave it there? I don't think I will receive the card on time before going to China. So, I am trying my luck to use the digital version of Wise card. But my knowledge regarding Wise is very little. If you have already talked about it, please kindly share the link here. Thank you.

  • @LTLChinese

    @LTLChinese

    6 ай бұрын

    In terms of how safe Wise is, I can say that Wise has a good track record of being reliable and efficient. However, usage of digital wise account when in China can have issues sometimes. It always is a hit and miss.

  • @worldtraveller1825

    @worldtraveller1825

    6 ай бұрын

    Thank you.

  • @user-zw5rb9fg4c
    @user-zw5rb9fg4c9 ай бұрын

    Hello I also facing the trouble receiving verification SMS when I'm attempting to sign up. You advice to get a Chinese SIM for data only or one with a Chinese number?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    This is the most common issue many new users have while signing up, it will always be the battle of trial and error

  • @Unforgiven77038
    @Unforgiven770386 ай бұрын

    If i set up tourcard, can i use it to pay service for that requires supported user in chinese mainland verified?

  • @LTLChinese

    @LTLChinese

    6 ай бұрын

    What kind of service are you thinking? Should be fine.

  • @choco4988
    @choco49886 ай бұрын

    I have a few questions, is the wise card only usable from the UK? I am from the US so that part I was really confused about. Also how often do merchants actually accept apple pay in China? I heard they usually only allow alipay or wechat pay. Would you recommend just directly linking to alipay or using the tour card more?

  • @LTLChinese

    @LTLChinese

    6 ай бұрын

    Wise can be used worldwide :) For Apple Pay, it will really depend on the vendor but typically they wouldn't. Try and stick to Wechat Pay or Alipay. You can link your Wise card to your Wechat.

  • @choco4988

    @choco4988

    6 ай бұрын

    don't you usually need a chinese bank account to use wechat pay?@@LTLChinese

  • @WechatVerification

    @WechatVerification

    6 ай бұрын

    I can help

  • @sodadreamertarot
    @sodadreamertarot4 ай бұрын

    I wonder dose Alipay ask foreigners to provide ID numbers/passport numbers? Really curious about that! I'm from Taiwan, and Aplipay needs Taiwanese to provide ID numbers.

  • @LTLChinese

    @LTLChinese

    4 ай бұрын

    It does change all the time but it's likely you might need to give your passport number or sometimes take a selfie to match your passport picture.

  • @jacques740
    @jacques7409 ай бұрын

    Hello guys, thanks for the amazing explanation. BUT, I am trying to start my Tour Card, and its asking for my phone number (International number) to send me a Verification Code. I am adding my number correctly, but the Verification code is never arriving to my SMS. So I am stuck without the Tour card. I checked if other people are having the same issue, and indeed many are, and there seems to be no solution other than having a Chinese phone number , to get the Verification Code. Do you have a solution for this issue given that I have no access to buy a Chinese number before I arrive to China,?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    Yes it seems this is becoming an issue for more people. Unfortunately we don't have a solution aside from the others mentioned in the video. These include: -- Linking your bank card so you can make payments directly from your card -- Bring cash Also link your card to your Wechat as well so you have as many options as possible. At the airport in China you'll be able to buy a SIM card. Once you've done that maybe hang around at the airport to try and connect your Tourcard then, you can ask the staff to help you if needed :)

  • @andyworm8526
    @andyworm852611 ай бұрын

    Very buggy app. Never been able to receive verification code for tour card setup. Tried a couple phone numbers and Google number. This turns app useless for travelers without a Chinese phone (SIM) num and/or bank account.

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    We did hear some of the other users facing the same issue. I would recommend trying until you get the code.

  • @chow729
    @chow7297 ай бұрын

    I wonder if you are able to set up a China bank account, you can by pass these transaction and fees issues?

  • @LTLChinese

    @LTLChinese

    7 ай бұрын

    Correct. Everything will become infinitely easier if you can get a local account.

  • @instantpotenjoyer
    @instantpotenjoyer3 ай бұрын

    Alipay worked much better for me than Wechat because wechat required additional validation whick was prone to rejection by visa, but alipay didn't have this issue

  • @LTLChinese

    @LTLChinese

    3 ай бұрын

    That is great news there! As we said in the video that it is a very hit and miss situation. What works for some can totally not work for someone else

  • @Wunderpus-photogenicus
    @Wunderpus-photogenicusАй бұрын

    Question: If I added a US credit card to Alipay, then, purchases with Alipay in China is just like using my credit card back in the US, am I right? Will the purchases with my Alipay in China show up on the same credit statement we see in the US, in US$ and not in RMB? According to your experience, do banks/credit cards deliberately used exchange rates favorable to themselves?

  • @LTLChinese

    @LTLChinese

    29 күн бұрын

    I think the bank would use their rates while charging in RMB!

  • @VictVideo
    @VictVideo8 ай бұрын

    Do linked Visa and MasterCard cards work on public transit in China using AliPay?

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    Yes they will do.

  • @jonathancarpenter4114
    @jonathancarpenter411411 ай бұрын

    Could you clarify how you can use the wise card. I thought card payments were rare and phone contactless did not work such as Google wallet.

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    It entirely depends on the merchant Jonathan. I know it's a vague answer, but sadly that's the way in China. It could work just fine at Walmart, but fail you at 7/11! There isn't really any correlation. However, having the physical Wise card (it's free) and adding it to your phone's wallet at least gives you the option.

  • @stonezrz

    @stonezrz

    6 ай бұрын

    Hi! @@LTLChinese, would appreciate your help on the below: 1) Can I check if YouTrip or Amaze cards work the same way as Wise? Or is Wise specifically different from these two that I mentioned (meaning Wise is not VISA/MASTER/DINERS/JCB...?) 2) And on Tour Card, if I choose NOT TO use Tour Card, does this mean I may be more likely to face payment issues when using a direct Alipay payment (i.e. scanning the Alipay QR code) Thank you for helping with clarifications

  • @LTLChinese

    @LTLChinese

    6 ай бұрын

    Hi, thank you for asking: 1. There is very limited information on YouTrip or Amaze cards. However, it is very much case to case basis. 2. Not using Tour Card is less likely to affect your experience with AliPay. Hope this helps!@@stonezrz

  • @thirsty_hillclimber

    @thirsty_hillclimber

    Ай бұрын

    @@LTLChinese Actually, the physical Wise card costs around $10 plus shipping. Still recommended :) The digital wise card is free.

  • @pitchinrules88
    @pitchinrules888 ай бұрын

    I tried to open the app to use but im getting 页面遇到一点问题,待会来试试 failed to load message. Has this happened b4?

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    It's asking you to try again. Maybe switch your phone off, then turn on and open it again.

  • @cdjwmusic
    @cdjwmusic11 ай бұрын

    For some reason the confirmation SMS for the TourCard is not working. I've tried for ours and I won't receive it :(

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Oh no! That can be very frustrating, it is always hit and miss with TourCard. I would suggest to try it in a short while until you get it. It is a very general advice but I really think it should work at some point.

  • @annaboyer1633

    @annaboyer1633

    10 ай бұрын

    I used Alipay in July ,2023. They don’t need tour card anymore. I used visa on my Alipay app.

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Thank you for the heads up Anna! Appreciate it 👏 @@annaboyer1633

  • @erickamos9864
    @erickamos986410 ай бұрын

    Hello. Is it possible to use two different Alipay accounts in one Taobao/1688 account?

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Good question, I'd imagine you could only link one, but we aren't 100% sure on that.

  • @amunra5330
    @amunra53307 ай бұрын

    So I tried signing up for the Tourcard but when it came to verify my US phone number I never received the verification code. I tried several times but nothing. Did anyone have a similar problem and did you figure away to fix it?

  • @LTLChinese

    @LTLChinese

    7 ай бұрын

    We've heard this happen a few times. Best thing to do (if you are coming to China) is get a SIM card at the airport and verify it using that number. Get the staff to help you.

  • @ireneaimetti2
    @ireneaimetti211 ай бұрын

    Sorry but what are the situations where Alipay may not works? Normal shops or vendors? Or is it just random?

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    There might be situations where you won't be able to use Alipay but it is random. We've not found a correlation of where it works and where it doesn't. We're trying all the time to see where it works best :)

  • @siemprestruggle9272
    @siemprestruggle92729 ай бұрын

    Seems like a lot of people are having trouble receiving verification SMS when they are attempting to sign up. Is it better to buy a Chinese sim, if possible, at the airport on arrival? Or is this only for expat residents?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    It seems to be becoming more of an issue yes. You can buy a Chinese SIM at the airport yes. We'd advise you getting the SIM and maybe hanging around at the airport to verify there whilst you are on Wifi and have staff handy who will for sure help you if needed :)

  • @YoniCrisis

    @YoniCrisis

    7 ай бұрын

    @@LTLChinese thank you for the video and your comments... is there a SIM card you would recommend? read on some comments there is just data vs number SIM card?

  • @wsmithe2209

    @wsmithe2209

    7 ай бұрын

    @@LTLChinese - How about renting a cell instead of buying a SIM card??? Can you do that at airport.

  • @DENGKE266
    @DENGKE2662 ай бұрын

    Can I use my Global Money Debit card from HSBC in China? will this link to Ali Pay (as the Wise card does? ) -

  • @LTLChinese

    @LTLChinese

    2 ай бұрын

    On paper, it should connect and work smoothly. However, it is recommended that one uses credit card.

  • @Guirocha25
    @Guirocha2511 ай бұрын

    Hi Guys!! I'm going to China again next October for Canton Fair. Do you know if we can send our money from wise to the Alipay without using the TourCard? 5% for the transactions it's too much...

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    You can link your Wise card and try it when making transactions, but you can't send money from Wise to Alipay I'm afraid.

  • @loke3075

    @loke3075

    10 ай бұрын

    @@LTLChinese May I know why we still link our Wise card to Alipay when we cannot send money from Wise to Alipay?

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Because you should still be able to make transactions using your Wise card, via Alipay, complex I know!@@loke3075

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Glad you asked! Some wise cards might be compatible with Alipay and it is always better to try the card and see if it is accepted.@@loke3075

  • @wyt83
    @wyt833 ай бұрын

    To link Wise to Alipay for use in China, does linkage require physical card or virtual card?

  • @LTLChinese

    @LTLChinese

    3 ай бұрын

    Virtual is also fine

  • @alisadam4901
    @alisadam490111 ай бұрын

    Hello friend, Respectfully! I wanna ask you a question concerning adding my sister credit card to my Alipay if it is possible Because we share the same last name. Moreover I wanna know if I won’t be restrict if I add it?

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Thank you for reaching out! As I mentioned in the video, the acceptance of cards is very conditional and in this case it might seem like a small change in details might stop it from being added. However, there is no clear answer available yet.

  • @alisadam4901

    @alisadam4901

    11 ай бұрын

    Appreciate. It gonna be complicated if Alipay won’t accept or restrict a another payment method, big malls like Walmart etc do. I think it normal. Moreover ThankYou I will give it a trial since you ain’t got a clear answer for me

  • @KentCorp2418
    @KentCorp241811 ай бұрын

    Can i use this tour card to pay in app purchases for Chinese apps?

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    This is a good question, while there is not enough information available online. TourCard won't help you pay in-app purchases. Hope this helps!

  • @willymoshel4361
    @willymoshel43612 ай бұрын

    Hello Sir,nice work in explanation..I just wanted to know if I can successfuly operate Alipay Account in Kenya..like receiving money from alipay users and withdrawing it to my Kenyan bank account?

  • @LTLChinese

    @LTLChinese

    2 ай бұрын

    No you can't do this I'm afraid.

  • @andrewmiracle4093

    @andrewmiracle4093

    Ай бұрын

    @@LTLChinese please, can you give me some contacts of chinese people? i need to verify my account, but im not from chineese. it is not risky

  • @artemsaidakov1752
    @artemsaidakov175210 ай бұрын

    I have issue with top up tourcard from europe, all time get failed

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    :(

  • @MDOT1990
    @MDOT19909 ай бұрын

    Hi guys im confused - whats the difference between using tour card vs adding your UK bank account directly onto Alipay?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    Tourcard is essentially a Chinese bank account you can set up inside of Alipay. It has restrictions such as the ones mentioned in the video. Adding your bank card from the UK gives you freedom to spend whatever you want, without restrictions. The transaction will come directly from your bank (which could incur international fees). Both are viable solutions and have their pros and cons as we discussed :) Hope this helps.

  • @quoor

    @quoor

    9 ай бұрын

    @@LTLChinese Hi, I have problems with binding my tour card to my account. Im getting error: phone number doesnt match or contact ur chinese bank account. I tried lot of things but nothing seems to work.

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    Sadly we have received similar issue messages in the past. Seems like connecting phone number or bank card is a hit and miss. Although it sounds cliche but the only good option is to trying it over and over until it is accepted. Hope this helps :)@@quoor

  • @quoor

    @quoor

    9 ай бұрын

    @@LTLChinese after contacting alipay support they told me its not possible to bind tour card to account

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    That's very sad to hear. Did they mention why? Or what can be done to solve the problem?@@quoor

  • @50ul34t3r
    @50ul34t3r5 ай бұрын

    theres no tourcard option now or at least i dont find it, could you help please?

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    Type TOURCARD into the search bar. It'll appear as a mini-app.

  • @lalinreach
    @lalinreach10 ай бұрын

    Hi! Greetings from Mexican living in Lithuania, I can't receive the Phone Verification Code, is not received, I tried with my Lithuanian and Mexican Sim, but it is not working, has to be done in China? Or should it be working? 😅

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Hi, thank you for reaching out. The code is sometimes a little tricky, I would say try couple more times and 1 of those attempts can go through. It is a bit of a hassle but works sometimes. Hope this helps :)

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    That's odd. It can be done anywhere. Try and reach out to their support.

  • @kayhsueh9616

    @kayhsueh9616

    4 ай бұрын

    Do you " ALIPAY " ?

  • @zddgd
    @zddgd9 ай бұрын

    My tour card account had expired in middle of Oct 2023, and I try to re-apply a new one, but fail to do so, as the system keeps repeating a message "Your prepaid card is cancelling. Please wait and try to register a new card later......". Question is: Is Tour card not working anymore?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    Hmm that's a new one. TourCard is working but I'm not sure what the issue is there. Best to content their in-app support. Otherwise link your foreign card to the app (and WeChat) and use it this way instead.

  • @zddgd

    @zddgd

    8 ай бұрын

    @@LTLChinese thanks for your reply, appreciate that. In fact I have already linked my foreign card to the app (and wechat)

  • @Maggie99
    @Maggie995 ай бұрын

    If I apply for Alipay, is it possible to use foreign telephone number to apply? Or is it only Chinese phone number?

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    Hi Maggie, one can try with foreign phone number but most likely it won't receive the OTP. Using a Chinese phone number is highly recommended.

  • @alisadam4901
    @alisadam490110 ай бұрын

    Hello friend, I just added my country Mastercard to Alipay, surely I can pay merchants with it?

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Hello! Thanks for reaching out. As long as your card is accepted and added to Alipay. You should be able to use it.

  • @alisadam4901

    @alisadam4901

    10 ай бұрын

    @@LTLChinese Thanks for assuring me

  • @spidermann1256
    @spidermann12565 ай бұрын

    When you say 'bank card' does it matter if it's a credit card or debit card?

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    No it doesn't matter :)

  • @egipcjaninsinuhe1
    @egipcjaninsinuhe1Ай бұрын

    During verification process they ask me about residental adress, and when I am trying to fill in, it is always inncorrect and I can go further… :(. Maybe now this app is more complicated...

  • @LTLChinese

    @LTLChinese

    Ай бұрын

    It is indeed, it does have these glitches where the only solution is keep trying until it accepts.

  • @justme6275
    @justme62753 ай бұрын

    cash is accepted in China 100% BUT e-payment is so much easier, "efficient".

  • @LTLChinese

    @LTLChinese

    3 ай бұрын

    Exactly, and most vendors appreciate e-payment over cash!

  • @canual10
    @canual1010 ай бұрын

    Following your video I was able to add my mastercard , but when I got to the TourCard I was asked to upload a photo of my passport and It has being a nightmare! It does not work. Keeps telling me that my photo is not ok according to guidance, but I tried every way to take the photo... agg!

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    This is so sad to hear, usually passport pictures are not the problem but thank you for letting us know.

  • @canual10

    @canual10

    10 ай бұрын

    Yes @@LTLChinese Actually... I am really scare of going to China because I don´t have the app ready to pay :/

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    We understand the emotions but try not to worry too much. Whilst things can feel taxing at first in China, there always seems to be a way. Have you tried adding your card to Wechat too? That's another good solution.@@canual10

  • @canual10

    @canual10

    8 ай бұрын

    Hi !!@@LTLChinese Thank you. Just wanted to update, in case it helps other people: Still not able to top the TourCard bc my passport photo is "not correct", but it is !! I tried everything to take the photo, I see it fine but no, the app won´t accept it and the customer service don´t know how to fix it either. BUT the good news is that I have being able to pay with the Mastercard linked to the Alipay and Wechat everywhere. I can scan the codes on the store and pay, or scan to put in the amount and pay. What I can´t do is transfering money to another personal account I think.

  • @jennyjennypassy6711

    @jennyjennypassy6711

    7 ай бұрын

    Hey! Respectfully, that’s the same problem I’m facing. Tried all ways to verify my passport with tourcard and it’s a nightmare 😢

  • @alfredoxu7926
    @alfredoxu792611 ай бұрын

    I tried the tourcard, but sms is not coming over when i am trying to verify.

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Hmm that's odd. Are you going to China soon? Maybe try again when inside of China with a local SIM card. It should work with a foreign number though. Perhaps also turn your phone and restart, or disconnect from WiFi and Bluetooth... sometimes these things seem to help.

  • @alfredoxu7926

    @alfredoxu7926

    11 ай бұрын

    a local sim card might not have a number aattached to it.@@LTLChinese

  • @bexeiit
    @bexeiit11 ай бұрын

    So it means i can’t send money to someones alipay account using TourCard?

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Exactly, you cannot transfer money to another person :)

  • @kevinkim645
    @kevinkim6455 ай бұрын

    i tried the tour card, but when I start to apply, I dont get the code. i keep waiting. you know of another way to get the code?

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    Hmm, maybe try another phone number or on another device?

  • @cdbla
    @cdbla22 сағат бұрын

    Today I tried serveral time to activate my tourcard: sms verification, passport, photo, tax no, adress and so on. But in the end I got the message that my card is not successfully activated. What did I do wrong?

  • @LTLChinese

    @LTLChinese

    13 сағат бұрын

    It unfortunately is a hit and miss, we have noticed that sometime. you have to try multiple times!

  • @himalayandj393
    @himalayandj3934 ай бұрын

    i have added my international debit card sucessfully and i asked my friend in mainland china to trnafer me money he said its showing unable because im not authorised to receive money im using it in india

  • @LTLChinese

    @LTLChinese

    4 ай бұрын

    This issue has been popping up every now and then. We strongly think it might be the bank one is using? Because it is always a hit and miss with it.

  • @mohammedalaa6620
    @mohammedalaa662011 ай бұрын

    Hello, why does he have to use a tour card knowing that Alipay accepts Visa and Master for payment from outside China

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    This is for inside of China. You can connect your Visa to try in China but there is no guarantee it works... with TourCard, once topped up, it works.

  • @mohammedalaa6620

    @mohammedalaa6620

    11 ай бұрын

    @@LTLChinese thank you 🌹👍

  • @jwong85
    @jwong8510 ай бұрын

    I've setup Alipay overseas (In Canada), and I tried using it at local chinese merchants/grocery stores. The tap and pay doesn't work unfortunately, but receiving/transferring RMB between accounts works fine. Does anyone know why this is happening?

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Are you trying to use it at Chinese merchants in Canada or in China? Even at Chinese merchants it's likely not going to work abroad. Alipay is typically for use inside of China. This also explains why the transferring of RMB is no problem. Hope this helps.

  • @jwong85

    @jwong85

    10 ай бұрын

    I’m testing the tap and pay at Chinese merchants in Canada right now. As I will be travelling to China in October for a week, I wanted to see if it can work here with Chinese merchants prior to arriving in China. I haven’t signed up to the tour pass yet, so I’m deciding whether to do that or not prior to the travel.

  • @jwong85

    @jwong85

    10 ай бұрын

    My goal is to make the QR code pay work in China

  • @LTLChinese

    @LTLChinese

    10 ай бұрын

    Ah OK that makes sense. It won;'t work at any vendor abroad. If you're all set up, you'll be fine in China :) happy travels@@jwong85

  • @jwong85

    @jwong85

    10 ай бұрын

    Thanks for the tip!

  • @AmelieZh
    @AmelieZh11 ай бұрын

    Tourcard never sent me a code....iono if it's because of my phone #... sigh

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Hmm, maybe try a family or friend's number? See if they can receive it for you.

  • @pitchinrules88
    @pitchinrules888 ай бұрын

    during verification process, no matter how i put my residential address it wont work...any thoughts??

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    We have heard of this issue before, sadly the only solution that works is to keep trying until it works.

  • @pitchinrules88

    @pitchinrules88

    8 ай бұрын

    @@LTLChinese oh so like just keep doing it until it approves? Hahha

  • @13010293
    @130102939 ай бұрын

    i cant link wise card to alipay, it seems my wise card got rejected

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    :(

  • @nauy
    @nauy11 ай бұрын

    Do I need to verify real name before linking US credit card? Thanks.

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Yes you will do

  • @jennyjennypassy6711

    @jennyjennypassy6711

    7 ай бұрын

    Hello ! Respectfully, I am unable to verify my passport with tourcard. I tried different ways and all not working. Keep saying my picture is not as required. Please any help ?

  • @ngwaalain468
    @ngwaalain4688 ай бұрын

    I have money in my account but when I'm buying they say I have an insufficient balance

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    Best to contact Alipay support.

  • @Tampines8383
    @Tampines83838 ай бұрын

    But can’t scan merchant QR code for payment

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    You should be able to scan their QR code if they have sent it to you.

  • @VeesShowroomNamibia
    @VeesShowroomNamibia3 ай бұрын

    Hi Mark.. Can I delete my tourcard accounts I previously used?

  • @LTLChinese

    @LTLChinese

    3 ай бұрын

    Hello thanks for reaching out! I think it is possible to delete ir deactivate the accounts that are no longer in use!

  • @nibbauhh5192
    @nibbauhh51923 ай бұрын

    You didn't mention you have to allow the App to scan your face first, otherwise, it won't work.

  • @LTLChinese

    @LTLChinese

    3 ай бұрын

    That is more for the biometrics safety requirements

  • @canthiraboonseng8527
    @canthiraboonseng85277 ай бұрын

    can i use WISE card instead?

  • @LTLChinese

    @LTLChinese

    7 ай бұрын

    You can link your Wise card yes :)

  • @user-zw5rb9fg4c
    @user-zw5rb9fg4c9 ай бұрын

    Can I add my foreign "Debit" Bank MC or Visa Card to TourCard or it has to be a Foreign Bank MC or VISA Credit card?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    Debit/Credit cards are both acceptable :)

  • @user-zw5rb9fg4c

    @user-zw5rb9fg4c

    9 ай бұрын

    @@LTLChineseCan I add my foreign Debit bank card to WeChat Wallet directly and use it to pay for local street vendors as like “Money”? Or I still need to setup the TourCard with Bank of Shanghai with foreign bank card to add “Money”?

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    @@user-zw5rb9fg4c The TourCard is in Alipay, not Wechat. For Wechat you can indeed just add a card and make payments directly using your QR code in the Money tab yes :)

  • @yunnys8417

    @yunnys8417

    9 ай бұрын

    ​@@LTLChinesehow if i add my visa credit card at alipay. Then when i want to use it. The verification code sent to my local number which is my local number is not active remember i use electronic simcard in china. Can i setting at alipay app doesnt need a bank verification code. Maybe can using a pin code? Thank you

  • @LTLChinese

    @LTLChinese

    9 ай бұрын

    We aren't 100% sure I'm afraid. There's always a solution. Let us know how it goes :)@@yunnys8417

  • @Klentung8989
    @Klentung89898 күн бұрын

    One question, is that mean balance in alipay tour card cannot be withdraw ?

  • @LTLChinese

    @LTLChinese

    Күн бұрын

    No you cannot convert Alipay balance into cash!

  • @bpang88
    @bpang8811 ай бұрын

    Can’t we just use cash from the atm?

  • @schrodingersiddiqui4023

    @schrodingersiddiqui4023

    11 ай бұрын

    You can use but cash is rare and big store don't accept

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    The usage of cash has severely reduced. So cash won't help much.

  • @hypnoconnect
    @hypnoconnect3 ай бұрын

    I’m not a fan of the 5% fee

  • @LTLChinese

    @LTLChinese

    2 ай бұрын

    Tough to dodge that bullet, isn't it haha!

  • @texasburbs4380
    @texasburbs43808 ай бұрын

    So that I am understanding correctly....You put in your foreign credit card, then activate tourcard and add money from your foriegn credit card to tourcard and use it that way. You cannot just use the foreign credit card directly to pay merchants? My credit cards have no transaction fees, I would prefer to use those.

  • @LTLChinese

    @LTLChinese

    8 ай бұрын

    As far as our knowledge goes, paying with international cards can be little difficult when in China. Hence, the Tourcard is probably 1 of the most reliable option.

  • @harryfan451
    @harryfan4515 ай бұрын

    Wise require last name, for those who have single name. 😵

  • @LTLChinese

    @LTLChinese

    5 ай бұрын

    🤔

  • @ThinkAbstract
    @ThinkAbstract11 ай бұрын

    They really don't like tourists do they?

  • @LTLChinese

    @LTLChinese

    11 ай бұрын

    Some processes in China are just a little awkward! Money has always been a bug bare for foreigners in China (without a local bank card). Typically most other things are incredibly convenient 🤩