Adjusting Xfinity wifi routers to fix a Roku that won't connect to the network
Suddenly having troubles with your Roku connecting to your wifi? You are not alone. If you use your Comcast/Xfinity modem as your wifi router, this fix is for you. This tutorial will show you how to log in to your Xfinity internet account and adjust your 2.4 GHz wifi settings so you Roku will be able to connect again.
Over the weekend I helped my brother troubleshoot his Roku and why it wasn't connecting to his wifi. All the other devices in his house connected fine and the Roku could see the network and had excellent signal. Scanning the Roku forums, this seems like a constant problem for Roku owners.
==========
Chapters:
==========
00:00:00 Intro
00:02:10 Tutorial on how to fix
Пікірлер: 299
Your video is fabulous and so helpful. I only had my Roku for a month. It worked and then suddenly stopped working but my Roku TV was working fine. It was driving me crazy. Your video is so clear, that we finally got it up and working. Thank you!
Thank you! I recently traded in my old 21 year modem for Comcast latest with modem and wifi all in one. Well after 2 weeks Roku stopped, couldn't figure out why, tried everything. Refused to connect to internet. Well stumbled on this tutorial. Wow it worked! Saved me from a call to a snively nosed Comcast worker! Thank you!
Several videos later... I stumbled upon yours. THANK YOU...I knew this was provider related but had no idea how to fix it. This fixed it for me. Thanks again.
OMG I want to give you a huge huge hug and say thank you very much you are the only person on KZread that has fixed my Roku problem if I can send you some money please let me know how. Again a huge huge thank you. I have spent a week trying to fix this issue.
Thank u so much! Xfinity technician was over to my house and spent two hours, restarting modem, changing old cable wiring outside our house (under Winter storm warning with below zero temperature), unplugging modem etc and still our Roku would not connect. I was about to switch to AT&T internet if i hadn't come across your excellent tutorial. Thank u so much. Happy Holidays to u and your family.
Bro you are a WIZARD! I was raging last night because I couldn’t get it to work with the other trick. Bless you man.
Have been trying to figure this out in my limited time for almost a week! Everything I read wasn’t working. This helped!!!!!!! Bless yo for sharing this!
This was the cure for my Roku issue... I have multiple Roku's throughout the house, some with Excellent Wifi signals and others with Poor Wifi signals. Was going to but a Signal Booster... You saved me, even my Poor signal TV's are working perfectly. Liked & Subscribed1 Thanks Brother Dominic!
Thank you so much! I searched everywhere trying to figure this problem out! Your video solved my issue!
Thanks so much you solved our tech issues in a matter of seconds rather than spending hours with tech support.
I just had to say thank you. I tried so many different things, and number combinations, but nothing worked. I stumbled on this, and Yay! Now I can watch Yellowstone on the big screen again.
You honestly saved my life, thank you so much for this video!! I had gone almost a week and was getting so frustrated. Thank you!!
Your a life saver!!!!? This has been happening for months I even went out and bought a new Roku and it did the SAME THING I was so pissed thank you so much for the help!!!
It took me a while to find you and this video, but, man, you saved the day with this - can't thank you enough. You have a new subscriber!
This actually worked. After more than two weeks of no Roku, this worked.. Thank you!
SAVED THE YEAR!!!!! We've been struggling with this issue all during Covid. WE LOVE YOU!!!!!
This was so awesome! I’ve fighting this for 2 days and your solution was the only one that worked!
@livinglifeintheburg
Жыл бұрын
It will not work for me
SIR!! Do you know how long I’ve been trying to fix this crap you are the MAN!! Thank you very much you have seriously made my weekend & year!!!
Thank you SO MUCH! I literally went to walmart and bought a new device and still had this problem till watching this video haha thank you! 🙏🏻
Whoopwhoop.....Thank you soo much! I have been without my TV for over a month. Glad I found your video. It was short and sweet, just how I like it. 👍🏼👍🏼👍🏼
I usually don’t comment on videos or say thanks but this was a big help I been on the phone with Xfinity all day and everything . Thank you so much I wish I would’ve found this video way earlier
@anylagray4967
Жыл бұрын
Hi, what did you tell xfinity they’re acting like they can’t change it for me🤦🏽♀️
omg Thanks very much for this video. That issue started in my ROKU a couple of days ago. I tried everything. I watched a lot of videos with no luck. I even did a factory reset of the device !!
Thank you so much!!! Quick and to the problem!! I've spend months trying to figure it out.
THANK YOU!!!! Took me awhile to find this video but fixed it immediately!! Roku support didn't help at all. WTF?! And spent an hour on the phone with my internet provider and they couldn't help either. Thank you so much!!
Oh you was a lifesaver I have tried everything it’s been 24hours without my tv in my bedroom, saw this video 💪🏾
Thank you so very much for this.. I tried everything to fix the problem & nothing worked... Then I found you're video and did what you said.. and it took care of the problem 100%. Thank you !
THANK YOU, THANK YOU, THANK YOU!!! I have a "dumb" TV with a Roku box. Exact problem I had. Cancelled my cable last year, so Roku is all I have for entertainment. After 10hrs of trying absolutely every fix known to human kind, I found you. Thank You is not enough but will have to do. ⚘
Thank you very much for your help, Dominic! I was really getting frustrated setting my Roku up after moving into Xfinity territory.
I was frustrated too. Same error. You really helped me. Roku is back. Thanks 😁👍🏼
Thank gosh! I've been trying since black Friday, tried all the other videos and reset "special menu" things I've seen out here. And 🤯, change my router setting. Thank you!
Dude! Thank you! This issue has been pissing me off for a couple weeks now. Problem solved!
Thank you so much you saved me, I was struggling and trying for like an hour and finally I found this video and got it resolved. Thanks..
Seriously thankyou sooooo much this happened to us. Came home from work and it just wouldn't work. This worked! Thankyou so much really felt helpless.🥰
Mann I had been struggling all day since lastnight this video really helped out thanks a lot bro💯💯🤝🏾
Why in the heck couldn't I have found this weeks ago this is always happening to me thank you so much for the help!!!
Thank you so much man, like everyone else commenting is saying you saved the freakin day! My wife and I just moved into a new place and spent hours we should have spent doing..other things...messing around with our nearly new roku set up! Can't thank you enough many blessings to you and your family🤘
My problem was not related to Roku - but your solution WAS the fix. Tested and verified. Thank you brother!
@user-yz8jg5bs1g
10 ай бұрын
@daveqlockard if you don't mind what was your solution. Because I have the same problem for months can you please send me your solution . Thank you
@daveqlockard
10 ай бұрын
@@user-yz8jg5bs1g My issue was the devices would connect and then drop with "couldn't connect'. My router has the default 2.4 and 5ghz networks with the same names. Each of those wifi networks has different protocols. If you rename each network, you can select the one with protocols that match your device. In other words, I renamed my dual band network network from "myWifi" to "myWifi2.4" and "myWifi5", and then chose the 2.4ghz network for my device.
Thank you so much played around with my roku about 2 or 3 hours then decided to check you tube did what you said and worked right away. My lap top even works better thanks so much.
Thank you soooo much.... this fixed my problem, only downside was all my devices got disconnected but got them back on... appreciate the help...
Dominic you rock! your simple advised worked perfectly for my case! I didnt know that the GH band was affecting ,y roku connection
I fixed my Roku TWICE with this! Thank you! I love you! 😁❤️❤️
Tysm, they use the app now but all the directions are still basically the same. I knew something was up when this issue only appeared with our roku devices after using the comcast gateway so this was a lifesaver.
Thank You, this happened to me often, was just resetting & resetting till it worked. but this makes sense & worked great.
If you’re skeptical about this, DON’T BE. IT WORKED! Thank you man.
Every video is the hit the Home button 5x…. But you my friend are the TRUTH!!! Thank you bro
Not to be redundant, but you are a genius!!!! Thank you so much for saving me from this frustrating dilemma!!!! So grateful!!!
IT WORKED!!!!!! I have been so frustrated with this…. YOU SOLVED IT!!!!
Omg FINALLY! Thank you so much bro! Roku should be paying you for this info. I was about to give up and just get a fire stick lol
Omg I was going crazy for the last 48 hours! So glad I found this video worked for me
Thank you.. i been watching the wrong videos this whole!!! And this video worked!!!!
Wow!!! It worked I watched soooooo many other videos and nothing but this one saved me.. thank you so much!! 😊
Thank you so much bc I’ve been looking all day for a solution
This was incredibly helpful! Thanks!
OMG you are so AWESOME FOR THIS!!! THANK YOU!! You just saved me some money! I’m grateful! You’ve got a subscriber from me! 👍🏽
THANK YOU! THANK YOU! THANK YOU! I've been fighting this issue for a week now!
It worked! You are Amazing. Thanks so much for sharing this with us. i purchased new HDMI cord and was about to throw my Roku away.
Thank you so much for this information. I have called Comcast and nobody seem to not know why my ruko would not connect and was trying to sell me their products.
Thank you so much!!! I now have my sanity back. You are a Godsend 😁
It worked for me. Greatly appreciated.
This worked for me, you can also change the settings needed from the Xfinity app. Thank you!
Thank you for the valuable information in this video. Spent 4 hours trying to troubleshoot...reset modem...all the usual stuff...to no avail. On my own, I never would have figured it out. Big, big thank you:)
@dominiccorriveau
2 жыл бұрын
You're welcome!
@taison5166
2 жыл бұрын
@@dominiccorriveau ❤️❤️❤️ this tutorial vid...it worked! Thank you so much, Dominic, for the great technical support! You're an excellent technician!💯 (Don't say anything...but your brother's blessed to have you as fam!) 💯😆 Again, thank you so much! God bless!
I knew this was the problem but forgot how to get into the settings ❤👌👍🏼haven’t did it yet but I know it’s going to work.THANK YOU SO MUCH
THANK YOU!!! This is straight forward and WORKS!!!
Thank you sooo much … I’ve spent nearly 2 days trying to figure this out. . I’ve tried other ways people have posted and it didn’t work! Thanks again for this video
Omg thank you!!! Literally been without for months!
Omg thank you so much! I literally tried everything and this worked. For anyone wondering this can also be done in the xfinity app. In the app click the connect icon at the bottom. Then click then name of your Wi-Fi. After that click advanced settings from there you want to select 2.4 and 5 GHz Wi-Fi. Then you will click edit next to 2.4 GHz Wi-Fi.
I cannot thank you enough! I was at my wit's end. Thank you thank you thank you!!
Thank you!!! finally something worked....this was driving me crazy
OMG, tears, I'm so happy, nobody could help not xfinity nor roku, thought I'd never have access to my Roku ever again. Took me a while to find advanced settings because I have a Chrome O/S - but I found it and changed it really easy! Watching my Roku as I type. Thank you soooooo much Dominic, I think I love you! 😍
@sylargabrielsylar
Жыл бұрын
You should have called Roku support... We know what is the fix
@lindao7887
Жыл бұрын
@@sylargabrielsylar I tried, they're unreachable.
Wow I’ve been literally going through this for two days straight and literally within three minutes of learning how to do this I’ve succeeded !!! thank you so much
Wifi issue was fixed instantly, thank you!!
You are my hero!!!! I’ve been dealing with this for weeks, even bought a new Roku and still wouldn’t connect. Thank you thank you thank you!
@ItsShaeBerry
2 жыл бұрын
I swear I just did the same thing this information was a blessing
FINALLY SOMEBODY WHO KNOWS WHAT THEY'RE TALKING ABOUT!!! Thank you!!!!!!!!!!!!!!!!!!
Thank you very much! This worked for me
Thank you so much!!! I was so frustrated with this issue. After trying other things I found your video and I tried it. it worked on my both roku right away I’m so relieved. Finally !!
Thank You so much bro it worked for me aswell. Greetings from MX
You are the real MVP!!! It worked!! Struggling for 4 days lol
AMAZING!!!IT WORked.. Its been 3 days of trying everything!! WOw Thank you
Thanks!!! This fixed my problem. Was about to go crazy !!!
@dominiccorriveau
2 жыл бұрын
That's awesome! My brother and I were in the same boat. The next step was to throw the Roku out the window 😂
Thank you so much! This worked for me!
Only thing that worked finally!!! Thank you!!
Thank you man, it worked! Very helpful
Yes thank you!! I’ve tried everything!! This fixed it right up
It worked like ah charm, thanks brotha!!
Thanks, worked as you suggested! 😊
Thank you! Even though my IP is COX and their internet wifi settings are little different than Xfinity it was easy enough to find it and to fix/modify my 2.4G wifi in order for my Roku to finally connect!! The struggle was real! Thank you so much !!! for your time spent creating and posting this "tutorial" video and your clear instruction that helped so many of us out here! Stay safe!
i tried everything sir and this was my last option and it worked THANK YOU sir!!
THAN YOU! It work! Will share if needed!
O.m.g I totaly dont use Xfinisomething and I come from somewhere in Canada, I had the exact same prob than your brother, I tried two other different methods online and it never worked a bit. I was TOTALY unsure about yours, and... wtg it did work almost instantly! I am flabbergasted! Thx thx thx! Oh btw, your name is totaly a name from here in Quebec, it's kinda common, was weird for me to see this 😄🤟
Fixed my problem. Ty 👍
Thank you !!! It worked great !!
I have been trying everything all week to try to connect...find your tutorial, and now it works, thank you so much!!!
Thank you so much! It worked
My Man! Thank you so much!
You’re a life saver!!! And I have AT&T!!
Thank you so much 😊 it works for me
You sir are the 🐐 Thank you!!
OMG! It worked. Thank you!
I really worked thank u you so much I would of left xfinity if it wasn't for you your awesome 💗
Thank you for your help it worked GREAT PAGE 👍