Just received my Sony Connect and it works perfectly with my a7iii and my Canon A1 even when using the pro media flash bracket!

Can the connect on the camera through the profoto app control two A1 flashes?

Slightly off topic. How are you doing the multicam switching and chat monitoring for these live broadcasts?

@profoto

4 жыл бұрын

Hi, we are using third part software. Just google it and you will find your several to choose between. //Stefan

I'm thinking of switching to Profoto for my lighting. What do you have for customer support here in the US. Do you have phone support?

@rubendomingo3851

5 жыл бұрын

They have great customer support here in the US. Very responsive whenever i have a question or need service via phone or email. They are in New Jersey.

@hannola

5 жыл бұрын

You will find all answers here profoto.com/us/support

@richardphillips3219

5 жыл бұрын

Beware. I recently sent my Air Remote in to Profoto because it just stopped working in manual. They said it was not repairable. At Profoto prices, their remotes should not just stop working internally and if they do, they should be repairable. They offered to sell me a new unit. No thanks. Profoto quality might be overrated. At their price point, the warranty on their triggers should be longer. You might have to repurchase these things every couple years.

I’ve already ordered a pair of these to supplement my Air TTL and Air remotes. But I saw something on a vendor site that said the Connect has 8 channels but ONE group. They went on to say a second group will be added with a firmware update. But I think I just heard here that the Connect has six groups. Which is the correct information?

@hannola

5 жыл бұрын

It's correct, initially it controls one group but that will change in an upcoming firmware upgrade.

@D-Professor

5 жыл бұрын

Hannola Photography , thanks for the clarification.

Is profoto going for small triggers+app to control the power of each light?

@hannola

5 жыл бұрын

Profoto is developing products for all different types of photographers so you will have a range from high-end studio equipment and also products for photographers that are just starting with lights. Some you can control with an app and others not. It all depends on where it makes sense.

Dear sir I am shawn from USA California and I have a question for the profoto flashgun when would available for Sony ? Because profoto have canon , Nikon , Fuji and etc but not for Sony yet ; why ? We are the Sony system user are waiting for more than a year but still didn’t see it yet?!? We love this flashgun but so disappointed that we can’t use it as ttl hmm !!!!! Thank you Sincerely Shawn

@hannola

5 жыл бұрын

The Sony version is in the pipeline but I do not have a fixed date yet. You can always use it off camera together with a Profoto Connect or Air Remote TTL-S.

I bought mine yesterday and i have problems to fire with ttl on Sony A7riii. It works only manual.

@hannola

5 жыл бұрын

Have you enabled WL (wireless flash) on your Sony A7riii?

I wish David should be feeling good very soon, we miss him a lot

@hannola

5 жыл бұрын

Thank you so much! I visited David last night and passed on all the love from you guys

Julia Fuentes I'm Ivan Fuentes and I would love to do a PROFOTO Vid from Puerto Rico! I own a B2 with various modifiers.

So with this out I guess the A1 for Sony can’t be far behind! Right? 🤔

@Chystyle

5 жыл бұрын

I was just asking the same thing, where is the Sony A1 at...?

@hannola

5 жыл бұрын

It's in the pipeline but I do not have the exact date.

Still waiting for the A1 for Sony

I would like to see a Air Remote 2.0, rather then the new one.

@hannola

5 жыл бұрын

Very good feedback! I will forward this to the R&D team.

@Zone41

5 жыл бұрын

, but I understand this approach.

@hannola

5 жыл бұрын

@@Zone41 I think photographers like you and me need Air Remote 2.0 or even 3.0 :-) Then there are others that will enjoy Profoto Connect.

@Zone41

5 жыл бұрын

@@hannola I replyed based on my current needs. Best regards from the sunny Algarve, Ricardo

@rbon9414

5 жыл бұрын

We need a better “Pro” remote. We need to see what settings we have. Not a beep. Godox could teach you how.

It's not cheap and I don't get it? Surely your better off with an air remote and it's not much dearer!

@hannola

5 жыл бұрын

Some photographers want an easy solution with one flash and a remote with no buttons. Profoto will continue producing Air Remotes so photographers can choose freely between the different remotes.

@nigeljameshughes3722

5 жыл бұрын

@@hannola I also do not understand why oh why the air remote only shows the incremental power changes on the remote for this amount of money I want it to actually tell me on the remote when I change from say power level 4 to 6 I want it to say 6 in the remote! How hard can that be? Other lighting systems do it and at a cheaper price? The answer U always get from pro foto is it only sends info and doesn't receive! And my reply is always the same "for that amount of money it should receive info as well! Don't get me wrong I think the quality of the lights are amazing, I do use the pro foto umbrellas as the build quality is great, but I won't buy into the lights until such a time comes when they realise that allot of people won't buy the lights because of this small tweak which they seem reluctant to make??

@hannola

5 жыл бұрын

@@nigeljameshughes3722 It sounds like Profoto is not the right system for you. If I don't like a specific brand of pizza, car, camera etc, I don't waste my time on their web, Facebook or KZread and tell them how much I don't like their specific pizza or camera. I just buy what works for me and make a living as a photographer.

@nigeljameshughes3722

5 жыл бұрын

@@hannola thanks for your reply! You assume wrong that I have not used the A1, a friend of mine bought into the system but even he had said he does not understand why the pro foto air remote does not receive info as well as sending it. He has also made the comment that I made about the phone app, no1 you need to use it with an I phone? As it won't work with android No2 I don't want to have to mess about with a mobile to alter settings it's something else you have to carry and try and use while holding a camera in one hand? This is why I made the comment about 2 way communication on the air remote! Pizza is pizza? You can't try to re invent pizza? My comment about theA1 was purely an observation on when it first came out, and the fact that pro foto stated that it was the world's smallest studio light ? It's a flash gun like every other flash gun? It does nothing that any other flash gun does? Apart from the fact it's £900 or there abouts.