Thank you for taking the time to make and edit the video. I have to put one up this weekend and it is not so daunting anymore. I will report back on the experience. Thanks!

@theQuictent

Жыл бұрын

Looking forward to seeing yours😃

Not exactly detailed instructions. It’s a time lapse. Just ordered one and it didn’t have a instructions manual so I had to look it up but their site does not have a manual for the one I got. A little frustrating. I can figure it out eventually but it’s just annoying that I have to look up instructions. Not even sure which piece is which is the issue

@theQuictent

2 жыл бұрын

sorry for the late reply, please send an email to sales@quictents.com and our customer service colleague will help you soon.

@brookem4553

Жыл бұрын

Exactly! It doesn’t even show what pieces go together!? I don’t need to see someone put pieces together .. I need to know which ones go together

@brookem4553

Жыл бұрын

Exactly! It doesn’t even show what pieces go together!? I don’t need to see someone put pieces together .. I need to know which ones go together

@theQuictent

Жыл бұрын

​@@brookem4553 Hi Brooke, so sorry for the late reply, do you still have a problem with assembling your carport? if so, please send an email to sales@quictents.com, and our customer service colleagues will help you. And, thank you so much for your idea, we'll try to make a better video sooner.

Worst company I ever dealt with - order this car port recently - The cover isn't even close to fitting frame- I have sent emails & phone calls to no avail- They won't even answer my calls or messages - Just the worst customer service - I'm a farmer & was going to order several of these but will go w/ another option now - When I get time I'll make a video about this product - Buyer beware!

@theQuictent

3 жыл бұрын

Hi Jack, I'm so sorry for the late reply. and I think maybe there is something wrong, usually, we reply to our customers within 24 hours, could you PM us your email or phone number, and we'll check it directly