Can’t really put in place since frequently, others’ dialogue chases us away from our “best behavior”

I feel as if many people wouldn't necessarily be enthusiastic about solving a problem. For one, they are angry people who jump towards any opportunity to vent anger. Secondly, they probably see such an exercise as "frivolous", since it revolves around "intellectualism", whereas they want to see someone fired. Thirdly, many people don't want to pay for anything, but the world makes them. So in times like these they get to get "even" with the world by not cooperating and with high-handedness. "Let us remind the school administration that we are paying top dollar for the jobs that they have to run the school. And if at the end of the day, the vibes come down to that of a "community center", we demand our money back, our we will sue". Even if everybody participated in group solving, such types, at the end would be like "aha, so it's Doe's fault, right? cause he's in charge of what we found out. We demand and want to see him fired" The key insight I thing is that, social-relativity itself would imply that such people exist who see systems-thinking as something that should have been done to prevent the problem rather than solve it afterwards, and right now someone should be fired. They want to see some "results". 'Brainstorming' or intellectual "massages" can wait. However, the problem with the "real world" is that not every problem can be prevented, anticipated or avoided. And some problems just occur in real time i.e. floods. So although it would be very useful for us to collectively realize such, unity is very improbable.

But isn't willful ignorance malicious?