How do small businesses survive COVID? We sat down with Jeff Pabst of PFAFF Autoworks in Vaughn, Ontario part of the Greater Toronto Area (GTA). The PFAFF brand is well known as a luxury and specialty operator. Jeff talks about process improvements, adapting their business to maintain operations as an essential business and implementing new innovations within the business. PFAFF wants to be known as the best of the best and a shop that never compromises quality, safety or factory OEM standards.