3 Common Google Nest Thermostat Problems and How to Fix Them
System blowing hot air? No power to the R wire? Nest button doesn't click quite right, or the thermostat just won't sit right on the base? We cover all these problems with the Nest 3rd Generation Thermostat and give you some quick and easy ways to fix them all. Nest has created a compelling product that's generally easy to set up, but there are things that can go wrong, both in the actual installation and with other parts of your HVAC system.
Check out the compatibility guide here: nest.com/#works/
If you're looking for step-by-step instructions on how to install the Nest Thermostat, check out our installation video here: • Installing the Google ...
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Пікірлер: 199
This video should be the number one link to pop up when people search for Nest troubleshooting… Thank You!!!!
Thanks so much! I just moved a Nest thermostat from my Ohio home to Florida and it was blowing hot air. One minute into the video gave me the clue I needed to wire for a heat pump!
My issue wasn't covered in your video BUT you made me check all my wires and I realized one was not seeded properly causing an issue. Thanks for the video!!! So glad to get it working
Man. Gotta wonder why all the guides online were not helpful but this video solved by headache. Was blowing heat and now all fixed! Thank you!!!!!!!!!
@haileyqueen6115
2 күн бұрын
Same! Google should take a hint from this video and reword their instructions.
This really is so very helpful #3 is what is happening for me and it is my first time installing a thermostat. I had a nest in my old house and really missed it and watching youtube videos gave me the confidence to attempt to install it myself. That worked beautifully until the battery was low and the click wasn't working. I am sure I can correct these issues. Thank you so much!
Totally had the hot air issue - you're video saved me from throwing my Google nest into the ocean. Thank you! :)
Thank you so, so much for all the information. I got the "no power to the Y connector" or something like that. Thought the unit was broken, some wire cut somewhere. I checked the connection, and it looked fine. I was about to call for repair tomorrow, and you said "check the fuse" and I figured "why not". Went to the A/C and guess what??? It was the fuse. Went through the tool box and found a fuse. Powered off the A/C put in the fuse and I was good to go. Something as simple as a fuse and if I didn't watch your video I would have been freezing (it's 43 degrees in Orlando) tonight and probably paid a bunch of money to the repairman. My wife gave me a big hug and I got brownie points. 😁
My nest was going into the reboot mode every time I clicked the select, I was about to toss it and buy a new one. Thanks to you ( last part of the video) all I had to do was to push the wires in / flushed with the inside of the T stat to make it click all the way and now it works perfect. Thanks for this great video to help out people.
Thanks so much!!!!!!! It was the conventional vs Heat pump configuration. Fixed my issue
I HATE this nest system with a passion. It was already installed when we moved into our home and it's been nothing but trouble. I had this same issue, amongst others. Right now I'm trying to figure out why the house gets freezing cold when the temp isn't supposed to drop past 72 degrees!!!
@tamikasimmons8307
2 жыл бұрын
I hate the nest thermostat! My unit will not go lower than 78 degree in the Texas heat!
@CS-en5xz
2 жыл бұрын
@@tamikasimmons8307 disconnect it from the wifi and program it the way you want. Mine has a problem with saying its 70 in the house when its actually 75. Also if you have the thermostat set low and its not dropping enough then you may have an ac issue. Not the thermostat
@luissantiago2571
Жыл бұрын
Probably a frozen coil, which you need to open AC vent and let it melt down into drain pan. You gotta turn off the compressor outside and change thermostat to fan only. That was my issue. Had to wait about 2-hours though until it melted down. Then I had to clean it. 🤷🏽♂️
@jyotichugh8829
Жыл бұрын
Same here
@ricric8293
Жыл бұрын
I'm having the same problem, ive got it set at 74 and I reset the thermostat and its still dropping the temperature and it's really cold.
hey, this video helped me trouble shoot my power issue. Basically, there was no power running to the wall mount not because of a fuse but because my furnace has a moisture trip sensor sitting at the base of the furnace. I hit the reset button on the sensor and it gave power back to the furnace and the wall mount. Thank you so much,,,saved me hundreds of dollars !!!
Thank you for this!!! Had my power turned off but still ended up blowing the fuse in my furnace. Without this video I would have been lost! Got a replacement fuse (ironically in the auto section) and everything worked immediately.
Oh Nick. You're so dreamy. I could listen to you talk about Nest problems and solutions all day.
@androidheadlines
5 жыл бұрын
You're breathtaking!
Tip two helped out. I wasn’t getting heat + fan until I switched my single red wire to the Rh tab instead of the Rc tab. Thanks!
@michellezunnurain3555
2 жыл бұрын
My nest thermostat worked fine for a year then suddenly started e298 error. I have 4 wires no common. I gave up, after many complaints from spouse, and put the programmable back up.
I had both the red wire problem and the button not clicking and resetting! I was about to return it, but your video fixed it! Thanks!!!!
Just installed a Nest Learning Thermostat and it's not cutting on the heat. Looked at your video and issue #2 was my problem. Change the Blue wire from W to OB and now it's working great. Great Job! Thanks
Thanks for this one - more helpful than Google's own guides!
100% had the hot air blowing out and thought for sure I had conventional since I had a white wire going to the W/OB connector. Sure enough though, after watching this, swapped it and viola! it works great! Thank you so much!
Good job for not being an hvac technician, a few things you can add is you can shut off the power at your furnace/air handler power switch instead which may be more convenient and it's a 5 amp fuse not volt
Use Rh instead of Rc solved my problem. Thank you very much!
Thank you so much for the button not clicking info. Exactly what I was trying to problem solve and it was so frustrating
@italiansoccerstar88
3 жыл бұрын
You had to watch a video to know to push back the wires??
@italiansoccerstar88
3 жыл бұрын
@@cam222m you don’t need to be an electrician to know when something doesn’t fit... but okay?
Fuse literally saved me hours. Thank you
You saved me hundreds!! It was the blown fuse!! Thank you!!
@Venator82
3 жыл бұрын
Same
love when my thermostat finally hits the right temperature then decides to blast the ac for 30 minutes for no reason
Thank you man it’s 87 degrees outside today in AZ. I did the conventional and not heat pump 🤦♂️
Wow thank you so much! I looked at fifteen different google support pages and did all kinds of “fixes” with no luck. 30 seconds into your video and I found my error. Thank you!
Wow you're content is growing you're soo close to 100k subs keep up the good work and you're true fans will support kudos to you!!!👍👌👌
Very helpful. I didn't know there was a fuse in the furnace. Bam! Problem solved! Much appreciated!
Thank you so much I labeled according to conventional not the heat pump. Thank you again you are the best
Thank you for the video. I’ve just installed my nest from exactly the same Honeywell thermostat and I’ve got hot air blowing regardless the Nest Thermostat selection. After I watch your video I are wired like you mentioned and it worked fine. Thanks.
Thank you for the video. Nest stopped cooling after heat being turned on for a few days. Prior to cold days, cool was working perfectly. Any suggestions how to resolve this? It keeps blowing warm air. We tried everything: from breakers to resetting the the nest. That did not solve the problem.
What should I do if only fan comes on. The furnace cuts on thru heat and AC test but no air comes out
My issue is: the thermostat works for a few weeks, then suddenly stopped working. Replaced the air filter didn't event help. Put back the old Honeywell unit and started working again. Google search returned ton of the same issue. Called Google support and said to call an HVAC. Go figure.
This video helped out so much, specifically the conventional vs heat pump distinction.
Thank you, nest button wouldn't press in, had to push the wires more into the wall! thank you
Thank you so much for this. I thought I had a conventional system. Turns out I have a heat pump system. Did as explained and reset my nest to read for heat pump on the equipment settings and boom cool air!
Man, why didn't you use the included wall plate to clean up that install! A-D-D really kicked in for me and I would have had the plate on there first thing! Otherwise, 2 nests installed for me now and both had C-Wire issues that I had to resolve, first one I bought a separate 24Volt 2 Wire kit from Venstar cause I had a 2 wire furnace (heat only). 2nd furnace today had again no C-wire to power the Nest BUT luckily the C-wire just needed to be attached inside the furnace and then added to the connection on the thermostat!
Thanks for fixing my Google nest thermostat to to do setup
Thank you it's helped me.
Got a Nest as a gift last month. It does not seem to like my 1989 furnace. I have it set at 69 from 10pm to 3 am and then move to 73 at 3am so that when we get up for work, early, there is heat in the house. There are days that the Nest Learning does not follow the schedule and the house is cold even up to 7 am. So then I move the app to a degree higher and still the furnace does not come on. I am very frustrated. And it says 2 to 3 hours before it will kick on which is now by 10 am. This is not what I want. The old thermostat started the furnace immediately if moved up.
I tried the first two suggestions before I saw this video. I thought I had finally found my answer in tip #3 but it turns out the unit in the attic has a safety switch on the door so if its slightly ajar the entire unit shuts off. Great video and super helpful anyway!
I had a new furnace and ac unit installed in december, its july and the ac just went off. wtf... Its under warranty but this is second problem since installed (american rescue rooter) r wire not connected. The breakers are on and I am not playing with wires.I paid them 8000.00 to install this stuff oh and their nest smoke/carbon detector with batteries that last 10 years dead in two months... Do you know how much those 6 batteries cost??? I am so pissed and it's fricking hot at 2.30 in the morning-no sleep for me
@marshallpinckney74
3 жыл бұрын
Bruhhh, literally the same shit is happening to me! I wake up sweating bullets when the temp is set to 66 but then the thermostat will unauthorize inputs to go up to 75 or 80 when 67 is set on screen. I’ll lower the temp then the temp goes higher😂. This shit is trash and an irritant that makes something so simple into something too complicated. So many inputs and controls that are really there for nothing, manipulating all these different outcomes of temperature.
@dreamcatcherjulie1
3 жыл бұрын
@@marshallpinckney74 I just want my old manual thermostat back. It is trash, and those temps same here go to bed at 74 wake up at 65....wtf come on
IT WORKED! THANK YOU! HOT DAMN!!
My nest worked fine for a year. Here in Texas we had a very cold wave. The heat only intermittently worked. Fan wouldn’t come on most times unless we reset the breakers. Now it’s starting to get warm and the AC wouldn’t come on at all. The outside unit would run, but the blower wouldn’t. I went to my local hardware store and bought the cheapest thermostat they had. Installed it. BOOM Fixed. Never doing nest again. I’ll keep this basic bitch thermostat until the day I die to avoid my kids going to bed cold.
@TheKingModz
2 жыл бұрын
I am having the exact same issue
Thanks a bunch for this video. I've been pulling my hair out for not knowing why it does not work. Now I'm bald but at least I have a working smart thermostat! :)
Thank you for this, and for being the only one not to blame it on a clogged condensate line. The moment you mentioned a fuse in the air handler unit.... I knew that was my problem. Sure enough. 5am run to Wally world.
@chrisyuen-chon6207
4 жыл бұрын
Also, make sure wires are clean
You have become my number one hero 🤣
I had a no power code at first. I had shorted the power and common wires on the metal nest mounting bracket. It reset after it cooled down. I couldn't be sure which breaker it was, four were not marked and there were lots of computers I didn't want to accidentally reset. So I changed it live. I had the red wire incorrectly on Pc. Worked great after fixing that.
You are a life saver
Thank you for your help, I had an issue with my R wire saying I wasn’t getting power to the Nest, so I opened up the A/C unit, and had a blown fuse. After I put the new fuse in that I bought from Lowe’s, the display came on like never before.
Thanks for the great video. I've got a NEST T-stat and a Bryant Furnace, with a standard COOL/HEAT board terminals, and a few other speeds on the SPARE/PARK terminals. The issue I'm having is that the FAN only runs when the Tstat "Nest" is in Cooling or Heating. I cannot get it to run when I select "FAN ONLY" I want to be able to recirculate airflow without having the system on cool or heat. The circuit board doesn't seem to have a "FAN" terminal... Maybe the option is in a DipSwitch on the board? or perhaps the Tstat isn't wired up correctly? Do you have any idea or suggestions? Thanks
Thank you very helpful
Some good advice! Unfortunately I m having trouble getting the Nest to configure for a heat pump! Whoever installed this system didn’t do that! They wired it for a heat pump with strip heat… but thermostat set for gas furnace or electric heat strip & ac! Smh! Tried to configure several times! Appears you have to remotely access thru cellphone & internet connection!? Nest should have a field adjustment without using Wi-Fi to confirm that! What a pain! Now I have to go back while the owner has their cellphone & their internet codes information etc! Senseless! Thanks anyway 😤👋🏼
I had the e74 error code. I noticed that i had to reset the breaker and it started working. I may have a bad/intermittent breaker, so I want to get that checked out first. It'll run fine then all of a sudden, i get the e74.
Great Video 👍. I just noticed an odd problem that my thermostat E doesn't turn on to cool in the AM. It kicks in again in the morning, but leaves the house hot at night. Echo Mode, Hone/Away Assist disabled and Scheduling Off. I can see in the history that it does the same thing every day, with a giant gap of no action from like 12AM/1AM to 9AM/10AM. I don't know what it could be 🤔
Question? On my old unit, I have 2 wires connected to labeled area of Aux/E one wire is white and other is a stripped copper wire. Do I place both of them in the Nest thermostat marked W Aux?
I saw the jumper on the old thermostat and wondered if I should run the red wire to both rc and rh. Apparently I need to run to just rh as I have it on rc. To get it to heat it is set as B wire type and not an O wire. Also it had a run away heat issue today. Initially It didn't power up.
Hey thanks man! Got it fixed first try thanks to you.
Have you ever seen a Nest thermostat causing a short double start to the AC compressor? Our AC compressor has started a sporadic, random short double start, then runs fine. Our AC Tech has done troubleshooting and changed the capacitor, etc and has no idea why this is occurring .
What if the fancy hockey puck simply decides it doesn't want to run some nights? Sometimes it'll keep heat great, and sometimes it reports to me that while it's set to 70, the temperature is 63. My Honeywell unit never had this problem.
This was very helpful thanks.
My thermostat started acting strange lately, I have 3 sensors but only one is giving me the right temperature but the others 2 look like slow or frozen. This started happening after Google nest started sending notifications to upgrade to some kind of stuff but I don’t want to be part of that. Are they messing up my nest thermostat?
5 volt fuse? How did you conclude that?
I bought three Nest E's yesterday on clearance. They are obviously old stock and had to be charged prior to installing/setting up. That said, two work perfect, one when putting it on the base said "remove from base and reattach" I left it over night and now it's dead, no light, no nothig. I currently have it on charge assuming its dead again? Have you encountered this with the "e"?
I just installed my 1st Google nest thermostat but I can't get get to recognize the humidifier in the * It say no wire connected. Then come to find out there is no adjustment setting in the nest thermostat for the humidifier ontop of that. I just got I have no need for the learning one that and I don't like the price of it 😕
My heater turns off and on it never really warms my house up very good...I called the shaw AC/Heater company out they said thermostat was problem..so had it replaced...and it still does it! Idk what is going on!
I have 2 units. 1 in the basement 1 in the attic. For the basement unit, i swapped to a NEST Learning no problem. For the attic it would power on my furnace but it was a start/stop scenario. I called a professional and he couldn't do any better. I switched to an Ecobee4 and it worked no problem. I just prefer and would love to have two NEST thermostats. So before i pull my ecobee off and try again with a NEST, why would I need to change my wiring to the heat pump side when i have a gas furnace? or did i misunderstand?
The white wire in my old system goes to AUX, should it go to W1 or W2? It’s currently in W1. Help!
Intsalled Nest with no heat pump. Summer days are hot and I've set temp to 73. Thermostat will hold steady but then mid day the inside temperature begins going up and the inside heats to 75. If i turn the AC on the nest to 74 degrees the inside goes up to 77. If I raise the Nest to 76 degrees the temp in the home goes to 78-79 degress. Motor is fine. Vents and filter are clean. A tech came out and checked freon and found no issues. Any ideas?
The issue I'm having is the air blows cold when using the nest but runs fine using the digital thermostat
I’ve got the wiring correct. Changed the fuse and made sure the drains were clear. Still can’t get past a RH wire error. I’m lost confused and beat down …..
What if it worked great for 18 months, but only wants to blow increasingly hot air when set to cool this spring? Heat works fine and stays at temp, but cool set at any temp will blow hotter and hotter. Old thermostat works fine. Though the next did seem to work better with less on/off modulation. We do have a connected c wire. These are set the same as the pic I took of the old setup 18 months ago. Y1 - Yellow wire G - Green wire OB - Orange RC - Red W1 - White C - Blank A dark blue and brown were disconnected, unused and tucked in the wall when I swapped thermo's 18 months ago. Still not using them. Thanks for any tips or suggestions. Google/Nest support has been...we'll call it "unhelpful".
@liiveiinpiink
2 жыл бұрын
I’m not sure of this is your Nest causing the problem. This happened to us and it was our coolant running out. The air was increasingly getting warmer and warmer until we eventually called someone. Did you ever figure it out?
Im pretty sure mine is the wire snipping issue at the end. Thanks!
I had the issue with the second problem. Only issue was, the wire itself was fine and the fuse was fine. Turned out the thermostat was bad. Installed my old one and system works fine.
My nest Thermostat well just jump to 50 F degrees all by its self.How do I stop this from happening?
We installed a nest thermostat and are having an issue not mentioned here. We have a "zoned" system and the upstairs vents are not blowing air at all. Is this an install problem or something completely unrelated? No one can even tell us how we are supposed to control the zones. Do I just turn on the 2nd thermostat?
I tried to turn my heat on and I got an e/74 error.. took it off wall and lugged it in and and it tells me to put it back the base, then it goes blank so now I have no ac or heat. any ideas. at one point it says its not getting power. ive flipped all my breakers, i sucked out the jellyfish with vet vac from overlfow . tomorrow I will take off front plate to see if maybe a blown fuse?? help!
I have a Nest Thermostat E connected to a two wire heat only system. (gas fired steam heat). It has worked flawlessly for several months. Today the thermostat's screen went black, no message. Internet, modem, router, wire connections and all circuit breakers checked out fine. After about 30 minutes the system returned to normal on it own with out any intervention. This the second time it was noticed to happen. Any thoughts as to the cause?
Thank you!! You just saved me a ton of time looking for the issue! My issue was the first one you mentioned. I went with the conventional wiring instead of the heat pump configuration. Now every thing is working well as it should be!
Thank you for your helpful video
My nest is reading 0 inside humidity. Can you please help me out
When i turn cool on it every 5sec turn on/off repeatedly. Give me advice
After 6 years my Nest thermostat has become a bit insensitive to real temperature; it reacts late to shutdown the AC. How do I make it work properly? If there is any fine dust inside, how can it be removed?
So i have the same exact wiring you have and i have the smaller google nest with the mirror lens...but when trying to set it up it tells me its not compatible
If you get the error "e294 Red wire not connected", and the "skip the blue" wire trick did nothing. I did this: I had W, G, C, Y, and R wires. During the install process, the app will ask you what wires you have. On my 8th attempt to solve this error code, I unchecked the box next to R and checked the box for Rh. You made need to factory reset the thermostat and start the install over from the beginning if you get the e294 error code just so you can get the wire select screen in the app. The Google Home online help is worthless.
My compressor keeps turning on for 2 minutes then shuts off even when we ac isn't running any ideas what's causing this. I have a nest 3rd gen.
Thanks, this was a big help.
my nest does not give cold air and I didn't take picture of the old thermostat before putting nest. can you help me pls
That's helpful thank you,,, mine has something to do with the G wire nothing works ... Then it worked just the fan and when I reach to nest customer service they told me that the system is detecting higher voltage and the nest Tstst max can handle 24V .... Any idea how yo fix it ? They suggested to get an HVAC guy which will cost more than the nest itself so I rather sell the nest if it's not gonna work and find another smart tstat can handle more power than pay that much to HVAC guy.... Any idea anyone m
I have a 2 wire system however it keeps asking me for a heat pump wire. All I have is the RH and W1 wire. Please help.
Omg thanks for the video! Saved me from calling an electrician.
I had an E74 incident. It turned out to be a tiny button-type circuit breaker on the transformer inside my rooftop packaged unit. There was a recent power outage in my area and I assume a spike in power tripped it.
This solved my problem! I did was looking at the wiring as conventional instead of Heating Pump. Once I corrected the connections it worked perfectly! Thanks!
NEST is really crap. The wiring advice in this video is excellent. It does resolve the problem that NEST is a terrible design, uses its own unusual, circular way of programming. It has resulted in numerous problems and I cannot think of a worse replacement for a regular old thermostat. The other issues uses a mini USB connector to recharge the internal battery. It is not constantly topped up. Just setting the WiFi is a nightmare, to program the password especially. it can also be very easily accidentally made inoperative. This is a very poor design and I would never ever install this POS if I have any choice. My NEST was installed by Vivnt who are a bunch of frauds taking advantage of vulnerable suckers. The two together, NEST and Vivnet spells trouble and could easily destroy a marriage or relationships. My nest I would like to take outside and blow if way with a shotgun.
@matthoughton4220
Жыл бұрын
Nest is excellent…. all the stuff you said is you rambling….and makes no sense… just fix the issue, move on, and enjoy life. For crying out loud it’s just a thermostat ….🙄🙄Don’t worry about it.
It could be your wifi, not the thermostat. I'm not sure if this will help anyone else and it may be obvious to some, but my issue didn't seem to be the thermostat. The problem was my AT&T provided Wifi. I have 1GB wifi and was using the AT&T provided gateway. I have no choice but to use the gateway, but when I turned the wifi off and used my 3 yr old Orbi Wifi 5 router in AP mode, I have not lost connection not once in over 3 weeks now.
Do you have a SOLUTION for the fan blowing constantly on the 3rd gen Nest
@MsFernando148
4 жыл бұрын
I have the same problem. I replaced the Nest thermostat thinking it was defective but I still have the same issue. Tried Ecobee thermostat and same problem.
@anmev
4 жыл бұрын
@@MsFernando148 i had similar issue... I checked the furnace and it was tripped (fuze). not the breaker circuit, but on the furnace itself.
@wilsonpineda8852
4 жыл бұрын
Set the fan on auto
Im having Wifi NOT CONNECTED, i already went through the NEST troubleshooting and it didn’t fix it, has anyone had this issue?
If inverter or 2wire thermostat ac how can fix
But how do you get the heat to come on right when you need it?!!
@wayneburba9457
4 жыл бұрын
Marie Farrell is it electric heat or gas hot water, or hot air?
Thank you for this! I had the thermostat connected incorrectly because I did not have it hooked up according to the terminal strip for the heat pump. You saved me a lot of time double-checking the wire colors by going to my pump and AC unit in my attic! Thanks again