#03 Rigol DM858 (E) DCV failure - Part 3
Ғылым және технология
Rigol DCV failure in 01.00.00.19 and .20 version (at least).
Will occur in DCV Auto mode. Scenario is as follows:
1) free floating leads connected to DMM, while DMM setting in DCV (AUTO)
- this result in normal random small voltage in mV range (DMM switch in 1V or 100mV automatically)
2) Switch on Power supply with 33 V DC
3) Connect DMM leads directly on 33V DC outlets
- DMM remains in mV/V scale while consuming ~ 25 mA (Wrong situation)
- It stays in this faulty situation even if the Voltage is changing to lower (often 28V) and (38.. and sometimes even 60V). It looks likes there is a temperature component in the game. I have got different faulty ranges - sometimes is narrows it from 28-60 to 28-38 Volts.
Пікірлер: 22
Uma pena. Iria comprar um essa semana, vou aguardar novas atualizações :(
Vette bug zeg, dit verwacht je niet van Rigol, ik blijf dit volgen.
@marcelmostert3081
3 ай бұрын
Ja inderdaad. Ik ben kennelijk niet de enige.
Yep same bug, tested on a lineaire power supply and a smps. Latest firmware. DM 585
@FloppyDos
Ай бұрын
Extra info...if I try a couple of times, it start to work. Not good though
@marcelmostert3081
Ай бұрын
I noticed that when the device is longer switched-on the problem - or the voltage range in error [28V--50V] - becomes smaller) -> Some temperature effect?
Tengo el DM858E y me falló cuando hize la medición de 380v en fuente PFC. Solo funciona en función manual (en auto no funciona) y las funciones de Ω, diodo capacitor etc.. no funcionan😢
I ordered the DM858 10 days ago from Conrad (France). Received the product not before the end of April. I will update to v00.01.00.00.20 dated 2024_03_28. We'll see if I find the same problem. This bug is totally unacceptable from a manufacturer like Rigol.
@marcelmostert3081
3 ай бұрын
I am very interested to see if the problem is still there or not on your future DM858. Version 1.00.00.20 didn’t provide a solution for this bug (I retested it). I am afraid that it might be hardware related. It looks like the protection mechanism is kicking in before the Autorange can scale up. I would assume that the protection mechanism is not relying on Software. But we will see how Rigol will solve this problem.
@frankkudelsko1561
2 ай бұрын
@@marcelmostert3081 I received my DM858 much sooner than expected. I did the last firmware update 00.01.00.00.20 and I get exactly the same bugs. In short, we're waiting for the next update, which will correct the problems. Bad point for Rigol. 😒
@marcelmostert3081
2 ай бұрын
@@frankkudelsko1561 Thanks for checking. Good to know that you have the same bugs - so irrelevant if it is a 858 or 858E model. Meanwhile I received the info from my supplier that they have found the right person of Rigol to take care about the DCV-failure topic. But no update received yet.
@frankkudelsko1561
2 ай бұрын
@@marcelmostert3081 Good news if your supplier has found a contact at Rigol. Now it's going to take some time for Rigol's engineers to provide a fix for the various bugs described in your videos.
@ilex2288
2 ай бұрын
Hola, mi pregunta general... El mío falló cuando hice medición de 380v. En función auto rango no me funciona, pero si lo cambio a manual si me funciona, tampoco me funcionó ya la función de Ω , diodo, capacitor ..... Me pide el vendedor que se lo regrese pero desde México a China lo veo difícil
talvez tenha problemas com cabo de força, pois no video eu acho que deveria inverter os cabos do own com rigol.
@marcelmostert3081
3 ай бұрын
I have changed the cables - not showed on the video - this gave the same wrong result. From another user who has also the DM858 (not E version) does have the same problem. So unfortunately, it is really a bug. Question now is: Is it hardware or software.
This is not great from a brand like this. What I also find "interesting" is that these newer models (over the DM3058[E]) the counts are lower. This seems to be a trend with Rigol? the DM3055 model had 480.000 counts, the later 3058 240.000 (or at least aound 200.000 counts) and now this latest model only 120.000. This fact alone is a big turn off for me already.
@marcelmostert3081
16 күн бұрын
Yes, Marketing calls it 5 1/2 digit :) But it is only 20% over 5 digits. It is the bare minimum now. Wondering if Rigol 6 digits (6 1/2) will come out in this form factor - they have first to do a lot of HW reworks.
My works perfect. 🤔
@marcelmostert3081
2 ай бұрын
Which Hardware version do you have?
Reinstall firmware if possible ....
@marcelmostert3081
3 ай бұрын
I have upgraded to the latest release (.20) and the bug is still there.